Name: Vivint
Rating: 3.4

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Verified Customer

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Claudie C Galbreth

I have been satisfied every time I have had to contact Vivint for anything.

3 years ago

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DR. TERRY C. L. FARQUHAR

Excellent product, smooth workflow, good images, minimal delay.

3 years ago

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Elisa Daher

Its alright it won't let me turn off the deter, I turn it off and it goes back on, also it goes off line quite a bit

3 years ago

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Guillermo

It started off a little shakey but has since improved greatly. I love my system

3 years ago

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Jennifer Wasilla, AK

Great customer service and support. Very fair with their prices

3 years ago Edited May 11, 2022

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Verified Customer

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Jenny Jent

Great, love it! It's so easy and convenient to use. We feel very safe!

3 years ago

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Jimmie

Great customer service very friendly staff would highly recommend

3 years ago

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Judy

Not what I expected out side Camera keeps going off line doesn't catch everything on Doorbell Camera

3 years ago

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Verified Customer

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Kate Mahrholz

Great. The quality of service, the quality of the equipment is great.

3 years ago

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Krystien Cole

Great service! Problems are handled efficiently and customer service is great!

3 years ago

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Verified Customer

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Kyle

They have been AMAZING! Best home security system I've ever had.

3 years ago

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Leslie

The clearness of the pictures provided by the cameras in relation to the previous cameras I had.

3 years ago

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Linda Fermin

very good, had to call customer service and they were very helpful

3 years ago

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Angela

It was a great experience! Jonah was awesome and the tech was polite.

3 years ago

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anthony martinez

worst experiance I have ever had in my life. They don't return calls. Or will not call you back when they say they will. They bully you to do what they want only.

3 years ago

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Verified Customer

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art Jones

Great. We have had a great experience and really like our new setup.

3 years ago

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Tim

Fast customer service, and incredibly innovative products that are easy to use

3 years ago

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Chelsea Newton

Vivint has been a service that has been quality and user friendly. Thank you

3 years ago

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Rena

Good service bad service rep. Wasnâ€™t informed about the hard credit check even after I asked the rep.

3 years ago

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Brock Swims

Good. Helpful and reasonably priced for the services offered.

3 years ago

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Tracy Turner - Kelley

Itâ€™s not as good as made out to be the cord on my monitor sensor went out two days after getting my setup I reached out to the seller with no help at all

3 years ago

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Cristina

Customer service, service the way I was treated the the ease of equipment

3 years ago

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Desire Coertse

Vivint is real good. The live feed just takes to long to upload on the app.

3 years ago

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maritza

Not good the attention on the phone is poor the cameras is frozen the camara broke my outlet to many problems

3 years ago

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Jay

Equipment does itâ€™s job. Cameras work well with good picture quality.

3 years ago

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Edyta

I love the system and the cameras and the ease of navigating.

3 years ago

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Pat

Very simple to use. The phone app is probably the best feature for this system.

3 years ago

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Seth Inman

Itâ€™s been great. No issues. Friendly staff and service. Low price.

3 years ago

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Jennifer

Vivint has been great, so glad we chose this company for our security needs.

3 years ago

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Jim English

Good - they did not secure my thermostat to wall... hole from previous thermostat too big

3 years ago

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Matthew

Initial service great was sold on the product. Paid for a garage door opener still havenâ€™t received jt

3 years ago

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LaTisha Waddell

Great! I wish they had a better customer service. It is difficult even when calling them.

3 years ago

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Bobbie Ladd

I was told I would get credit for my ring doorbell I got nothing. I was told that the guy would come back and add a sign he never did.

3 years ago

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Verified Customer

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Steven L Nadelbach

Terrible. Camera installed never works. Always down. But still required to pay for the service. Customer service said that they couldnâ€™t do anything

3 years ago

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AY

Excellent service, nothing less. Love my home security system

3 years ago

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Wanda Castillo

They were a very easy company to deal with and were very helpful.

3 years ago

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Kimberly Hunter

Very good security system. Very user friendly. Love the mobile app.

3 years ago

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Mary H

Excellent System with great camera angle and view of the coaches zones.

3 years ago

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Lauren

Very clear camera view and timely alerts. Easy to navigate monitoring system.

3 years ago

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Paul Vinella

ok so far camera for driveway coverage not placed in best position tech missed the best place for coverage

3 years ago

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Dave Again

It has NOT been a good one. The system constantly freezes and its very rare that I'm able to actually view the inside of my home remotely.

3 years ago

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Barbara McKinney

Sucks someone needs to listen. It should not take 4 different phone calls to schedule an appointment. If you guys would read the notes it would have only taken 1 call.

3 years ago

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Kevin D Jolley

I like the service,it is easy to use and works as advertised

3 years ago

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Cathy Smith

Camera at the front door and how easy if is the set programs.

3 years ago

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Anonymous

Great features and service. Looking forward to solar from them now as well

3 years ago

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Jorge dlg

I am loving this system, so far! The customer service is fantastic, as well!

3 years ago

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Sandy

It still doesn't work right. I'd really like to get all of my things working properly.

3 years ago

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Cathy Morris

Easy arm and disarm...low signal strength on outside cameran tho router a few feet away

3 years ago

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Mary Ann

It's okay, the customer service needs work, it's hard to reach them and when you do, bothing gets accomplished.

3 years ago

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Mitchell

The new equipment works well. I like having it on my phone. It is affordable too.

3 years ago