Vector Security has been offering security solutions for over 40 years. The company offers professional installation for its security systems, which are monitored 24/7 by the alarm company and its trained team.
Vector Security offers its basic package starting at $39.95 per month. Equipment costs may vary depending on home automation or other security equipment added to the package.
The Vector Security team has won several awards such as the Central Station Operator of the Year award from SDM Magazine, Dealer of the Year award from SDM Magazine, Police Dispatch Quality award and more. Vector Security provides home security systems for more than 300,000 customers.
One of the most appealing aspects of Vector Security's service is its SecureCare warranty included in even the most basic security package. Its warranty covers equipment replacement and service repairs in the event equipment is broken at no additional cost to the client.
Consumers can also opt for the SecureCare Plus package that includes the lifetime warranty as well as free system inspections every two years, free battery replacement services, and a free system installation at a new residence if the client should move.
Along with the impressive warranty, Vector Security offers several security and home automation features. Consumers can purchase home alarm monitoring that has a burglar alarm, a fire alarm, a carbon monoxide alarm, a medical emergency response, and other home automation features.
Vector Security professionally installs and monitors its equipment from Vector Security monitoring centers.
Vector Security offers live video surveillance. The provided security camera system gives you peace of mind by allowing you to access real-time video at any time through the use of your mobile phone, computer, or tablet (via the Vector Security app). You can also receive real-time alerts letting you know when someone is at your door and has triggered any of the motion detectors.
You aren't limited to one camera at a time either; you can access camera footage from multiple security cameras at once. Additionally, you can store the video footage to your cloud storage to access later. Remote access also enables you to turn each camera on and off from anywhere.
Vector Security Company has a 12-point false alarm reduction to reduce the sacrifice of valuable time and resources in non-emergency situations. Vector reduces false alarms through the use of technology such as abort delay and electronic verification. This way, authorities won't be bothered with false alarms, and they will be aware when an emergency is real and requires immediate help.
Vector Security company provides professional monitoring and security systems for homes as well as all types of businesses, regardless of if there is one business location or thousands.
Here is a breakdown of what type of home security system and video monitoring service Vector Security offers homes and businesses:
Home Security Solutions
Business Security Solutions
Vector Security offers competitive home security equipment for both residential and commercial customers. These include the following smart home products:
As for packages, Vector security provides the following:
Essential Security Package
Home Automation Package
All features of the Essential Security package, plus the following:
Connected Home Package
All features of the Home Automation package, plus the following:
The home security company also provides the homeowner with additional alert and personal safety devices to supplement any home security system:
Vector Security does not charge an activation fee for its home security system and monitoring service. Many other home security companies in the industry charge hefty activation fees, so it's convenient for consumers that Vector Security doesn't charge an additional fee.
While Vector Security does provide services in several states, it is not a nationwide service. Currently, Vector Security provides services to residents of Delaware, Florida, Louisiana, Maryland, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Texas, and Virginia. Consumers located outside of Vector Security's service areas will not be able to retain its services.
There are several pieces of information that are not readily available to consumers on its website. Specific pricing and package information beyond the most basic Vector home security package cost, cost of equipment, and contract details are not included on its website unless consumers provide contact information or speak directly with a Vector Representative. Some consumers may be frustrated by the lack of upfront transparency with this information.
The most basic Vector Security pricing starts at $39.95 per month. The $39.95 price tag is higher than several of the other home security providers we have reviewed and will most likely be higher than that depending on other equipment or home automation features added to the package.
Several customers have complained about an inability of Vector Customer Service to respond to service issues by failing to return phone calls. Several customers also reported that attempting to cancel Vector Security services was made almost impossible by its customer service. It is concerning to sign any sort of contract with a company who may not deliver on the promises made during sign up.
joe Haslet, TX
2 years ago
Mary Lee Skipperville, AL
3 years ago