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8.5

Overall Score

LAST UPDATED: March 22nd, 2024

Invented by Jamie Siminoff and now owned by Amazon, Ring is a home security provider with the mission of reducing neighborhood. Ring invents products that give homeowners the ability to control their home security in the comfort of their home as well as outside of it when they are away. Ring includes various product options, including a home security system package, video doorbells, and security cameras.

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The Good

  • Low Monthly Fees
  • No Professional Installation Necessary
  • Customizable Add-ons
  • Mobile Apps

Low Monthly Fees

Ring has two Protect Plans to choose from and they both have low monthly fees. Having cheaper monthly fees makes Ring more affordable for homeowners. Plan coverage and pricing is as follows:

Protect Basic (Per Camera)

  • Video recording
  • Video review
  • Video sharing
  • $30 per year or $3 per month

Protect Plus (Per Home)

  • Everything in Protect Basic Plan
  • Unlimited cameras
  • Extended warranty
  • Exclusive discounts
  • $100 per year or $10 per month

No Professional Installation Necessary

You can install Ring’s security system on your own without professional help and without any tools. You simply choose where you would like the alarm to be and wall mount it with a quick-release bracket or you can choose to use it as a handheld and set it anywhere you’d like. This is the same for the other devices in the security system, such as the motion detector and the range extender.

Customizable Add-ons

Ring allows you to expand your security system with additional protection options to fit your specific security needs. Add-on options are as follows:

  • Alarm Contact Sensor ($20)
  • Alarm Motion Detector ($30)
  • Alarm Keypad ($50)
  • Alarm Range Extender ($25)
  • First Alert Z-Wave Smoke/CO Alarm ($40)
  • Alarm Flood & Freeze Senso ($35)
  • Alarm Smoke & CO Listener ($35)
  • Dome Siren ($30)

Mobile Apps

Ring’s app allows you to remotely access your home security system from anywhere at any time. Monitoring abilities through a smartphone, tablet, or PC allow you to see, hear, and speak to anyone on your property. If there is any motion detected at your house, you will be notified immediately by an alert through the app. You can also review your security footage through the app and share it with nearby Ring users, making it easy to alert your neighbors if there is suspicious activity nearby. The app works with each Ring device, including doorbells, cameras, and your main alarm system.

Ring also has a Neighbors by Ring app designed for neighborhood watch. Its purpose is to help communities stay connected by working together to report any suspicious or crime-related activity. The app enables crime updates from law enforcement as well as from the Ring team and other neighbors using the app.

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The Bad

  • Limited Sensors
  • Short Warranty

Limited Sensors

Ring’s security system package only comes with one contact sensor, a smaller number than most home security companies. However, you can add as many additional sensors as you would like for $20 each.

Short Warranty

The Ring security system only has a one-year warranty on its devices, whereas other home security companies offer longer warranties — sometimes even lifetime warranties. Make sure you trust Ring’s security system before purchasing because if it malfunctions after a year, you may have to pay full price for a replacement.

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The Bottom Line

Ring seems to be a sensible choice for your home security needs. Its simplicity makes it easy for homeowners to install and manage their home security system from anywhere. Ring’s security app and Neighbors by Ring gives you additional resources to look over your house and your neighborhood through video sharing, 24/7 monitoring, and crime alerts. However, Ring’s security system bundle only has one sensor, so if you want additional ones, you have to purchase them separately. While this makes Ring’s coverage more customizable, it could be a concern for potential customers. Ring also has a brief one-year warranty for its security system. We suggest making sure Ring’s security devices are reliable before purchasing.

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Star Rating

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4.5

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311 Reviews

Review Breakdown

5 grade

72%

4 grade

13%

3 grade

7%

2 grade

2%

1 grade

6%

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Travis Renk Anchorage, AK

The equipment is like you would expect and the app works okay. Customer service is terrible, and what is even worse, is if you buy a house with existing Ring equipment or sell your house with Ring equipment. Unlike other security equipment, each time you buy/sell a house with Ring equipment, you have to do a completely new install/setup which includes a 15-day waiting period for the prior owner to relinquish the equipment. Customer is terrible and unwilling to help. I've called four times and get a different story and a lack of willingness to help. Do not recommend unless you plan to take your equipment with you.

2 months ago

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JAV Waynesboro, VA

While the Ring security devices aren't the problem, the cascading $$$ effect to have to buy this and then that, and then update, then subscribe, it feels more like a device pyramid scam to the senior citizens out there just trying to live safely and protect mail and deliveries by using motion and alert sensors and yes, cameras. What good is buying a camera if you can't review anything if you don't subscribe to a "Plan?" Monitoring fees for services provided for security monitoring by Ring I can understand, but what about for those who do not want outside monitoring? I bought a Wzye outdoor camera before buying the four Ring devices (DBCamera, IDCamera, MBSensor, Light Bridge (because you can't use the MBS without one!!!) and am not on any subscription plan yet it serves the purpose of both camera and review options. In hindsight, I should have went with the all Wyze devices, I'd have spent less and received more for my money. As a retired professional, I can no longer keep up with the escalating price gouging for having to purchase everything piece mail or patchwork style. I had to return the MBSensor because it wasn't clear why I needed a "bridge" to connect when I didn't have any smart devices in my home that would require that device. I figured it out once I got the device and couldn't connect it. As one of many senior citizens on a restricted income, you might want to consider what AARP and Consumer Cellular does... offer a discounted rate and serve millions of us instead of price gouging and serving a smaller proportion of that population.

2 years ago

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Reverend Kirsten Hancock San Antonio, TX

Not helpful on consult for what I needed or installation. Installation cost is a rip off. Poor customer service & follpwup. I have a Ring doorbell on housethat is useless. I was so frustrated I found another company willing to understand what I needed, less hassle & better customer service.

7 months ago Edited August 17, 2023

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Andrew Lundholm Palatine, IL

I purchased many parts of the RING system. Unfortunatelya wired spotlight camera was defective. I waited 2 weeks for a white camera, out of stock was all I hear. I have been waiting over 1 week for a black camera, again told today out of stock. XMAS is next month, these are on amazon. I simply do not get it. So, here I am. Don't buy these unless you have the patience of a clergyman. Don't!!

1 year ago

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Toria Brooklyn, NY

Ring Doorbell is not that great! Ring doesn't capture what's important. For example! Someone hit my neighbor car and Ring missed that capture. Ring Door Bell is not worth the price they charge for it.

6 months ago

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Gloria Miles Scottsdale, AZ

Love my ring doorbell, but the battery dies really fast. Now I can't even get it to charge.

2 months ago

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Debi Swartz Pittsburgh, PA

You need a strong strong internet to have these

1 year ago