Headquartered in Austin, Texas, Protect America provides self-installed home security systems, GPS, monitoring services, and automation solutions, and has serviced nearly half a million homes since 1992.

Protect America's monthly fees range from $19.99 to $42.99, and the company provides free equipment with its security services, including a control panel, motion detectors, door sensors, and window sensors.

With an exceptionally low monthly monitoring fee, free equipment, and no upfront fees, Protect America is the leading home security company in the industry. The company has the highest overall rating in the home security industry on BestCompany.com as well as a quality star rating from consumers.

Protect America is one of the most trusted and high-quality security solutions we've seen. Read the company highlights and see Protect America reviews from real consumers below.

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The Good

  • Protect America Cost
  • DIY Installation
  • Home Automation Features
  • Lifetime Equipment Warranty
  • Variety of Home Security Packages
  • 24/7 Video Monitoring
  • Industry Experience
  • Protect America Reviews

Protect America Cost

Protect America's monthly fee ranges from $19.99$41.99. With these prices, the yearly cost ranges from $239–$503. Protect America's complete cost over the course of the 36-month contract ranges from $719–$1,511.

This price includes 24/7 monitoring, no installation or equipment fees, a price match guarantee, and a locked-in rate. Customers who purchase Protect America's basic home security package will pay $19.99 per month, and customers who purchase the more advanced package with cellular monitoring and remote access to their system will pay $41.99 per month.

The higher cost for the cellular monitoring is due to the increased services and features (such as remote control of a security camera, real-time alerts from motion sensors, and other home automation features) that are not available with landline monitoring only.

$41.99 per month for added features and cellular monitoring is still a competitive price and one of the most affordable offers in the market. 

Compared to other do-it-yourself solutions, Protect America prices are very low. Most self-installed security system companies offering free equipment simply make you pay for it in the form of high-cost monthly monitoring services. This isn't the case with Protect America.

Free Protect America Equipment

While other home security system companies offer free equipment, few match Protect America in both the quantity and quality of the free equipment. Protect America equipment cost is absolutely free and includes the following with most of its packages:

  • 1 control panel
  • 3 door and window sensors
  • 1 motion detector

The free door and window sensors have a five-year battery life and can be quickly and easily self-installed. The wireless sensors have a horizontal coverage range of 25 feet and can detect movement by intelligently sensing head emissions. They are pet-friendly, ignoring movement from objects 40 pounds or less.

Protect America equipment cost is completely free and is known for its high quality, beating out the majority of the home security company's competitors.

No Installation Fees

Unlike many other home security companies, Protect America does not charge installation fees. When you sign up for their services, you don't have to risk a burglar targeting your home before you can afford the cost of home security installation. You can get Protect America's protection right away.

Money-Back Guarantee

Protect America offers a 15-day money-back guarantee on all of its products. This gives customers time to test out the company's service and its security system before fully committing to the contract.

DIY Installation

Protect America's home security system is a do-it-yourself solution that takes less than one hour to set up. DIY security systems are convenient because it allows consumers to skip pricey and lengthy professional installations.

Many home security providers require costly professional installation and can take weeks to set up a date and time that works with the customer's schedule. Customers are also likely to be more familiar with the security equipment since they are the ones setting it up.

Many Protect America reviews below reference the quick and simple installation as a major benefit and relief. 

Home Automation Features

At less than $20 per month, you typically shouldn't expect your home security package to include home automation features; however, Protect America does include wireless control options.

Through the company's app, customers are able to view camera footage and control their security system, door locks (additional equipment cost) and lights/appliances (additional equipment cost) from a smartphone. Here is a breakdown of Protect America's home automation options:

Protect America Mobile App

Protect America's mobile app gives you control of your home security system from anywhere. From monitoring your entry points and controlling your appliances (garage door, thermostat, lights, and other appliances) to getting 24/7 access to live video of your home, you can stay apprised of your home security at all times and manage your security system with ease.

The app also sends notifications of any security alerts you need to be aware of, such as suspicious activity or system malfunction. 

August Smart Lock Pro

The August Lock is a smart lock you can control and monitor from anywhere at any time with the Protect America app. The door lock works with single cylinder deadbolts and similar to other Protect America security equipment, you can easily install it yourself within minutes.

With Protect America's door sensor and smart door lock, you never have to worry about someone entering your home through the door without you knowing, and you don't have to panic when you forget to lock the door; you can track any activity at your doorstep and remotely lock and secure your door immediately with the Protect America app.

This also means you don't have to carry around a home key because you have access to keyless entry with your smart lock. The August Smart Lock Pro is also compatible with Siri, Alexa, and the Google Assistant, so you can use any of these devices to control your smart lock that way if you prefer. Additionally, the August Lock works with Z-Wave Plus systems as well as Bluetooth.

Linear Garage Door Controller

Through the use of your Protect America app or your security system panel, you can remotely open and close your sectional garage door. This makes it simple to come and go quickly and ensures you can close or open the garage door while away from home. Your home never has to be left unprotected.

Z-Wave Light and Appliance Module

The Z-Wave technology module allows you to turn the lights on and off throughout your home as well as dim them. You can do this through the Protect America app or through a web browser. This wireless control gives your home automation more functionality and increased customization.

Amazon Echo Dot Integration

Protect America's home security system is compatible with the Amazon Echo Dot, which enables you to control your Protect America home automation features with the use of your Amazon Echo.

Few home security companies provide such compatibility and universality when it comes to integrating existing home automation equipment with new home security equipment provided by the company.  

Lifetime Equipment Warranty

All equipment is covered by a lifetime warranty, meaning Protect America will ship replacement parts for all defective equipment at no charge to the customer. As detailed above, Protect America equipment is also free, including one control panel, three door and window sensors, and one motion detector.

Protect America's alarm system provides monitoring through landline (least expensive), broadband, and cellular communication; it's a rarity for a security company to provide all three of these warranties in the residential security system industry.

This type of superior customer service is another way Protect America has set itself apart from its competition.

Variety of Home Security Packages

Protect America offers multiple home security packages that you can customize to fit your particular needs. Each package includes free equipment, free activation, and professional 24/7 monitoring.

You can also upgrade any package to include smart home automation capabilities. For a customized instant quote, you can contact Protect America through the "Visit Site" button at the top of this profile page. Package details for Protect America's three main home security plans are below:

Copper Package

  • Standard control panel
  • 3 door/window sensors
  • 1 motion detector
  • 1 yard sign
  • 4 door/window stickers

Silver Package

  • Standard control panel
  • 9 door/window sensors
  • 1 motion detector
  • 1 yard sign
  • 4 door/window stickers

Platinum Package

  • Standard control panel
  • 14 door/window sensors
  • 1 motion detector
  • 1 yard sign
  • 4 door/window stickers

24/7 Video Monitoring

Protect America's security cameras have 24/7 live video monitoring. There is also a two-way voice capability service that enables communication on both ends. Read Protect America security reviews below to see what customers have to say about video monitoring capabilities. 

Industry Experience

Protect America alarm system has been in business since 1992. Having a home security company that has ample experience in alarm systems and burglar and theft situations can give homeowners peace of mind that their home and family will be in good hands.

Protect America has had decades to develop a home security system and alarm monitoring company that is efficient, trustworthy, and affordable. 

Protect America Reviews

Protect America reviews are overwhelmingly positive, awarding them an extremely high star rating from consumers. Protect America reviews highlight exceptional customer service, quality equipment, simple installation, and affordable prices.

Satisfactory reviews for Protect America provide peace of mind that the home security company is respected by the majority of its customers. Protect America users are clearly impressed and happy with its products and services. 

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The Bad

  • 36-Month Contract
  • Cancellation Terms

36-Month Contract

Perhaps the least appealing feature of the alarm company for some people is its 36-month contract. However, lengthy contracts aren't unusual in the home security system industry.

A somewhat lengthy contract is much more common for companies that offer low-cost monitoring fees and free equipment as Protect America does. Read Protect America reviews below to see how customers feel about the lengthy contract and the home security provider as a whole. 

Cancellation Terms

If customers decide to cancel their contracts before the 36-month term, Protect America requires them to pay the remaining balance. However, this isn't uncommon with home security companies and Protect America offers an extremely low monthly monitoring fee with no upfront fees or equipment costs.

With this in mind, the long-term contract and cancellation terms may not be a problem.  

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The Bottom Line

With an impressive array of free equipment, affordable monthly monitoring service, zero upfront costs, and a free moving option, the Protect America security system is one of the most affordable security systems on the market today.

Protect America offers an attractive lifetime warranty on its equipment, a full range of monitoring options, as well as extensive home automation features.

Protect America does require a contract; however, contracts are not unusual for home security companies and Protect America's prices are one of the most affordable security solutions in the market. Also, you may feel more comfortable signing a long-term contract after reading the overwhelmingly positive Protect America reviews (shown below).

Protect America security reviews indicate the home security provider beats out most of its competition in terms of value for the price, customer service, and satisfaction.

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We'll Introduce You!

Call our recommended rep over at Protect America below.

1-(855) 969-9248

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User Reviews

Star Rating

4.2
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2,839 Reviews

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CR
May 20th, 2019 DETAILS
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Good customer service, but generic for the price point. Much of the competition offers more features. Do your homework.

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Reply from Protect America

May 23, 2019

Hey CR - thank you for your feedback.

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M BONIFAZ
May 20th, 2019 DETAILS
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Protect America offers a great product. Very easy to install yourself and easy to use and inspect. My only issue is that after having purchased the system and doing some more indepth research I probably could have gotten a comparable system with no contract and less monthly cost.

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Reply from Protect America

May 23, 2019

Hey M - we appreciate your feedback!

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Madison
May 20th, 2019 DETAILS
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Very unhappy with the recent price increase.

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Reply from Protect America

May 23, 2019

Hey Madison - Thank you for your feedback. If you don't mind, could you please reply with the full name and address associated with your account? Once we know whom to contact, a member of our team will reach out to you to figure out why your monthly rate went up. Thank you in advance and we look forward to speaking with you!

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Jerry hutchinson
May 20th, 2019 DETAILS
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Good service very helpful. These folks know. Their stuff

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Reply from Protect America

May 23, 2019

Hey Jerry - thank you for your feedback!

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Jean
May 20th, 2019 DETAILS
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Had an alarm incident; called to check if I was okay.

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Reply from Protect America

May 23, 2019

Hey Jean - thank you for your feedback!

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Edna Vasquez
May 20th, 2019 Calexico, CA DETAILS
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Excellent service , feel safe no complications with the system

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Reply from Protect America

May 23, 2019

You rock, Edna!

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Aubrey Weekes
May 20th, 2019 Humble, TX DETAILS
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Poor experience in installation. Spent too much time trying to figure out how to self install. Do not see a savings from changing from current, especially since I had to do all the installation. Was charged for equipment when it was advertised equipment was free. I paid the same amount to Vivint for equipment, they installed, I am currently paying the same monthly change with a 3 year agreement while I only had one year with Vivint.

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Reply from Protect America

May 23, 2019

Hey Aubrey - Thank you for your feedback. We're sorry to hear that you found the installation process difficult. If you have a chance, could you please reply via 'private response' with the full name and address associated with your account? A member of our team will reach out to you once we know how to contact you. Thank you again for your feedback and we look forward to speaking with you!

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Dorthy Cagle
May 20th, 2019 Nocona, TX DETAILS
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I've been trying to get into app so I can use it to set my system. Going thru process to get temp pwbut then when I get in, there's no way to reset my id!

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Reply from Protect America

May 23, 2019

Hey Dorthy - Thank you for the feedback! Have you had a chance to speak with a member of our customer care team? If you could, please reply with the address associated with your account. Once we have said information a member of our team will reach out to you and help solve your current problem. Thank you again for your feedback!

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A paroongsup
May 20th, 2019 Woodstock, IL DETAILS
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I like the alarm system but the camera are not that great picture wise and I don't understand why I alerts don't come on when someone pulls in the driveway when the camera is pointed to it. Also my front door sensor keeps showing open even though it isn't

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Reply from Protect America

May 23, 2019

Hey A - Thank you for your feedback. We're sorry to hear that you find the image quality to be sub-par. If you have a chance, could you please reply via 'private response' with the full name and address associated with your account? A member of our team will reach out to you and help you troubleshoot your current notification issue once we know how to contact you. Thank you again for your feedback and we look forward to speaking with you!

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Bruce Skipton
May 20th, 2019 Saint Cloud, MN DETAILS
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The person that helped us was great. Knew his product and had great customer service

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Reply from Protect America

May 23, 2019

Thank you, Bruce!

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VG
May 20th, 2019 Plymouth, MN DETAILS
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good service and easy to install. simple and works

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Reply from Protect America

May 23, 2019

Hey VG - Thank you for the positive comments!

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Jerald p
May 20th, 2019 Huntsville, AL DETAILS
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I had protect America for 7 years. They utilized the GE Simon system which is not proprietary to protect America. They make the upfront initial investment of $0 for equipment sound like a dream, but $39.99 for 36 months is almost $1500. There is no savings as the equipment charge is built into monitoring. The early term fee is the full cost of the remaining contract and maintenance cost are your issue (batteries for the devices and panels. My system used wireless technology which is no difference than SimpliSafe or other companies. I chose SimpliSafe due to low equipment fees and $15.00 for monitoring and no contract. My equipment cost was $189.00 for the same equipment I had with protect America. Other websites condemn companies like SimpliSafe because there are no contracts. I look at it this way.... all companies have issues but simply safe is cheaper and delivers the same service. Recommendations on the web generally operate like lobbyists even thought they say “non-biased”. I have had experience with p.a. So this is not biased, just business. My .P.A. Cost for seven years $2876.00 (39.95 x72 months)Cost with SimpliSafe for the same time $1269 (189 for equipment + 15 x72 for monitoring). Their is no contract with demolished as well!

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Reply from Protect America

May 23, 2019

Hey Jerald - Thank you for your feedback. If you have a chance, please reply via 'private response' with the full name & address associated with your account. Once we have this information, a team member will reach out to you to work through the above-mentioned issues. Thank you and we look forward to hearing back!

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Phil Scherzinger
May 20th, 2019 Spring, TX

Well, customer service, Product, Delivery all were well done

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Reply from Protect America

May 23, 2019

Thank you, Phil!

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David Evans
May 20th, 2019 Centreville, VA

representatives are not knowledgeable - different answers from different reps. Multiple meanings for terms such as "monitoring" which sometimes means dispatch on alarm and the times means only put message on main unit. 30 day cancellation policy is really 15 days unless you cancel on-line when it is 14 days!

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Reply from Protect America

May 23, 2019

Hey David - Thank you for your feedback. We're sorry to hear that you find the terminology to be challenging and/or inconsistent. If you have a chance, please reply via 'private response' with the full name & address associated with your account. Once we have this information, a team member will reach out to you to work through the above-mentioned issues. Thank you and we look forward to hearing back!

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Robert DeStefano
May 20th, 2019 Riverside, CA

Good reviews over all. The phone app did not have the best reviews. Long contract

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Steve Brown
May 20th, 2019 Pinson, AL

I wanted a price and was told that I would get a call. If I they called, they did not have a name on the caller ID and they did not leave a message. Apparently they do not quote prices over the computer.

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Reply from Protect America

May 23, 2019

Hey Steve - If you have a chance, could you please reply via 'private response' with the full name and address associated with your account? A member of our team will reach out to you to quote your needs once we know how to contact you. Thank you again for your feedback and we look forward to speaking with you!

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Janie summers
May 14th, 2019 Sacramento, CA

Customer service representative was very helpful!

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Reply from Protect America

May 14, 2019

Thanks Janie!

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Dion Bennett
May 14th, 2019 Mountain View, CA

I feel they are a little "pushy" making several calls a day at all times of the day.

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Reply from Protect America

May 14, 2019

Hey Dion - We're sorry to hear that you feel as if our sales team is a little 'pushy'. What time works best for you for a call?

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Daniel
May 14th, 2019 East Stroudsburg, PA

good customer service. good deals on products. fair price.

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Reply from Protect America

May 14, 2019

Thank you, Daniel!

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Jack Savage
May 14th, 2019 Baltimore, MD

I liked the completet knowledge of their product and the follow up. Unfortunately the move from ADT would have been a lateral one for me.

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Reply from Protect America

May 14, 2019

Hey Jack - Sorry to hear you feel as if your move was a lateral one. How would you like to see Protect America improve?

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Gene Pattee
May 14th, 2019 Fresno, CA

They were able to answer all my questions and concerns

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Reply from Protect America

May 14, 2019

Thank you, Gene!

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Dejuana jenkins
May 14th, 2019 Chicago, IL DETAILS
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Helli because it's easy and convenient push your cold get out the door before 45 seconds it's awesome I love it couldn't ask for anything better thanks

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Reply from Protect America

May 14, 2019

Thank you, Dejuana!

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Carole Santiago
May 14th, 2019 Millville, NJ DETAILS
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Not much interaction after purchase, told me I was locked in at a certain price but it went up with no notice

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Reply from Protect America

May 14, 2019

Hey Carole - We're sorry to hear that you have had a less than stellar time with our sales team. If you could, please reply with your full name and the address associated with your account. A member of our CARE team will then reach out to you and answer any questions you may have.

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arnold
May 14th, 2019 Los Angeles, CA DETAILS
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Excellent technology, service, and wireless.

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Reply from Protect America

May 14, 2019

Thank you, Arnold!

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Amanda Plaza
May 14th, 2019 Manorville, NY DETAILS
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Great communication, friendly and have tons of patience on the phone and they have the top of the line security products

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Reply from Protect America

May 14, 2019

Thank you, Amanda!

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J.P.
May 14th, 2019 DETAILS
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GREAT SERVICE AND PEOPLE VERY FRIENDLY GUIDE INTO POINT A TO Z EASYLY

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Reply from Protect America

May 14, 2019

Thank you, JP

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Karen Pittman
May 14th, 2019 DETAILS
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Good product, excellent customer service.

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Reply from Protect America

May 14, 2019

Thank you, Karen!

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Linda DeWitt
May 14th, 2019 DETAILS
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These people are genuinely concern about your safety I would recommend them to everyone I meet Very Very please with my services

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Reply from Protect America

May 14, 2019

Appreciate it, Linda

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Melinda
May 14th, 2019 DETAILS
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Monitoring is great , the system sucks, does not compare to Adt or Xfinity zGod forbid if something happened you would only get a qlimpse of the indruder, good luck with that

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PA Customer
May 14th, 2019 DETAILS
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Responsive customer service with online chat or 800#.

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Reply from Protect America

May 14, 2019

Thank you!

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Raven Austin
May 14th, 2019 DETAILS
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I love my service the right price Ive recommended them to everyone I kno

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Reply from Protect America

May 14, 2019

Thanks, Raven!

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Ray B.
May 14th, 2019 DETAILS
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Great reliable product, service and a very responsive customer care group.

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Reply from Protect America

May 14, 2019

You rock, Ray!

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Stephen
May 14th, 2019 DETAILS
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The app is terrible. It doesn't matter what kind of signal you have, it is hard to connect, you frequently Get disconnected.

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Reply from Protect America

May 14, 2019

Hey Stephen - we're sorry to hear that your experience hasn't been great so far. If you could, please reply with the full name and address associated with your account. We would like to have a member of our care team reach out to you and do a quick troubleshooting system check. Thank you and we look forward to speaking with you.

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Shelia
May 14th, 2019 DETAILS
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The system is easy and convenient. Setup was a breeze and they walk you through the process.

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Reply from Protect America

May 14, 2019

Happy to hear this awesome feedback!

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Tomika
May 14th, 2019 DETAILS
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So far every encounter I have had with them has been great

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Reply from Protect America

May 14, 2019

Thank you, Tomika!

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Anonymous
May 14th, 2019 DETAILS
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The first time I talked to a sales rep everything was smooth , the person was very respectful and show he cared after he got the sale he showed his true colors, also o was told it was a 30 day try out period but when I went to cancel they said the trail period was only 15 days

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Reply from Protect America

May 14, 2019

Sorry to hear that your experience has been less than stellar. If you don't mind, we'd like to verify that you are a legitimate customer. If you could, please reply with your full name and the address associated with your account.

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Kimson
May 7th, 2019 Melbourne, FL DETAILS
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Protect America is very professional. They have a good product, it is good for the safety of the family.

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Reply from Protect America

May 09, 2019

Hey Kimson, thank you for the kind words!

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Cy
May 7th, 2019 Prescott, MI DETAILS
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The best thing is that it is wireless service and if your lines gets caught or your power gets cut you still have 48 hours of back up battery on the system. It is easy to install yourself, very user friendly and when you have questions they are very helpful with their calls. They explain everything to you and help you out as much as possible. They go above and beyond.

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Reply from Protect America

May 09, 2019

Thank you, Cy!

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Jennifer
May 7th, 2019 Albany, OR DETAILS
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Customer service is very concerned and make sure you understand everything and they treat you nicely. The technician who installed it was excellent. It is good and reliable and pretty much the same as what I had before but with more options and the price was right. I feel secure. I do wish all the buttons would light up on their panel to make sure I push the correct button all the time.

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Reply from Protect America

May 09, 2019

Thank you, Jennifer! You rock!

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Jay Russell
May 7th, 2019 Nampa, ID

I was not able to sign up right away and told Aaron I'd get back to him once I closed on my house. I sent him a follow up email 4-5 days later to let him know that I still planned on signing up. Pretty disappointed to not hear back from him. Will probably just call the general number and just sign up with the first person that answers.

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Reply from Protect America

May 09, 2019

Hey Jay - Thank you for taking the time to share your thoughts. If you have not had a chance to sign up, please reply via 'private response' with the best number at which to reach you so that a member of our care team can reach out to you. Thank you again for sharing your experience. We look forward to speaking with you!

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Erika V Grubbs
May 7th, 2019 Walterboro, SC

Charlie was excellent in answering and my concerns. Very personable.

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Reply from Protect America

May 09, 2019

Thank you, Erika!

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Anonymous
May 7th, 2019

Great customer service, and free equipment

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Reply from Protect America

May 09, 2019

Hello - Just out of curiosity, how do you justify a 1-star rating when you state that our customer service is 'great' and our equipment is 'free'? Thank you for sharing your thoughts, but we're a little confused on this end. Thanks again!

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Bradley
May 7th, 2019 DETAILS
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Would have given five but there was a mix up on my order

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Reply from Protect America

May 09, 2019

Hey Bradley - Thank you for your feedback. Has your order been corrected? If not, please reply via 'private response' with the full name and address associated with your account. A member of our care team will then reach out to you to correct your order. Thank you again for your feedback. We look forward to hearing back from you!

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Tad Deckard
May 7th, 2019 DETAILS
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Have had some equipment issues and customer service is sparse.

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Reply from Protect America

May 09, 2019

Hey Tad - Thank you for sharing your thoughts. We're sorry to hear that you've experienced hardware issues and that you feel as if our customer service is 'sparse'. If you have a chance, please reply to this message via 'private response' with the full name and address associated with your account. A member of our CARE team will then reach out to you to correct this situation. Again, thank you for your feedback and we look forward to hearing back!

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Marco Dajeu
May 7th, 2019 DETAILS
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Reliable service, equipment easy to install. Customer service ready to help

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Reply from Protect America

May 09, 2019

Hey Marco - Thank you for the kind words!

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Daneille Williams
May 7th, 2019 DETAILS
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System is always offline while using app on the phone

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Reply from Protect America

May 09, 2019

Hey Daneille - We're sorry to hear that you're experiencing issues with the mobile app. If you have a chance, please reply to this message via 'private response' with the full name and address associated with your account. A member of our team will then reach out to you to right this situation. Thank you again for your feedback and we look forward to speaking with you!

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Patricia
May 7th, 2019 DETAILS
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Recently had Alarm triggered and they were great!!!

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Reply from Protect America

May 09, 2019

Thank you, Patricia!

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Charles Brittain
May 7th, 2019 DETAILS
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Very happy with the system,very easy to learn and use

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Reply from Protect America

May 09, 2019

Thanks, Charles!

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Chuck
May 7th, 2019 DETAILS
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Value for service provided and the quality of the product.

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Reply from Protect America

May 09, 2019

You rock, Chuck!

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Walter Chapman
May 7th, 2019 DETAILS
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They were very helpful through the install process and with recommending specific pieces of equipment.

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Reply from Protect America

May 09, 2019

Thank you, Walter!