Headquartered in Austin, Texas, Protect America provides self-installed home security systems, GPS, monitoring services, and automation solutions, and has serviced nearly half a million homes since 1992.

Protect America's monthly fees range from $19.99 to $42.99, and the company provides free equipment with its security services, including a control panel, motion detectors, door sensors, and window sensors.

With an exceptionally low monthly monitoring fee, free equipment, and no upfront fees, Protect America is the leading home security company in the industry. The company has the highest overall rating in the home security industry on BestCompany.com as well as a quality star rating from consumers.

Protect America is one of the most trusted and high-quality security solutions we've seen. Read the company highlights and see Protect America reviews from real consumers below.

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The Good

  • Protect America Cost
  • DIY Installation
  • Home Automation Features
  • Lifetime Equipment Warranty
  • Variety of Home Security Packages
  • 24/7 Video Monitoring
  • Industry Experience
  • Protect America Reviews

Protect America Cost

Protect America's monthly fee ranges from $19.99$41.99. With these prices, the yearly cost ranges from $239–$503. Protect America's complete cost over the course of the 36-month contract ranges from $719–$1,511.

This price includes 24/7 monitoring, no installation or equipment fees, a price match guarantee, and a locked-in rate. Customers who purchase Protect America's basic home security package will pay $19.99 per month, and customers who purchase the more advanced package with cellular monitoring and remote access to their system will pay $41.99 per month.

The higher cost for the cellular monitoring is due to the increased services and features (such as remote control of a security camera, real-time alerts from motion sensors, and other home automation features) that are not available with landline monitoring only.

$41.99 per month for added features and cellular monitoring is still a competitive price and one of the most affordable offers in the market. 

Compared to other do-it-yourself solutions, Protect America prices are very low. Most self-installed security system companies offering free equipment simply make you pay for it in the form of high-cost monthly monitoring services. This isn't the case with Protect America.

Free Protect America Equipment

While other home security system companies offer free equipment, few match Protect America in both the quantity and quality of the free equipment. Protect America equipment cost is absolutely free and includes the following with most of its packages:

  • 1 control panel
  • 3 door and window sensors
  • 1 motion detector

The free door and window sensors have a five-year battery life and can be quickly and easily self-installed. The wireless sensors have a horizontal coverage range of 25 feet and can detect movement by intelligently sensing head emissions. They are pet-friendly, ignoring movement from objects 40 pounds or less.

Protect America equipment cost is completely free and is known for its high quality, beating out the majority of the home security company's competitors.

No Installation Fees

Unlike many other home security companies, Protect America does not charge installation fees. When you sign up for their services, you don't have to risk a burglar targeting your home before you can afford the cost of home security installation. You can get Protect America's protection right away.

Money-Back Guarantee

Protect America offers a 15-day money-back guarantee on all of its products. This gives customers time to test out the company's service and its security system before fully committing to the contract.

DIY Installation

Protect America's home security system is a do-it-yourself solution that takes less than one hour to set up. DIY security systems are convenient because it allows consumers to skip pricey and lengthy professional installations.

Many home security providers require costly professional installation and can take weeks to set up a date and time that works with the customer's schedule. Customers are also likely to be more familiar with the security equipment since they are the ones setting it up.

Many Protect America reviews below reference the quick and simple installation as a major benefit and relief. 

Home Automation Features

At less than $20 per month, you typically shouldn't expect your home security package to include home automation features; however, Protect America does include wireless control options.

Through the company's app, customers are able to view camera footage and control their security system, door locks (additional equipment cost) and lights/appliances (additional equipment cost) from a smartphone. Here is a breakdown of Protect America's home automation options:

Protect America Mobile App

Protect America's mobile app gives you control of your home security system from anywhere. From monitoring your entry points and controlling your appliances (garage door, thermostat, lights, and other appliances) to getting 24/7 access to live video of your home, you can stay apprised of your home security at all times and manage your security system with ease.

The app also sends notifications of any security alerts you need to be aware of, such as suspicious activity or system malfunction. 

August Smart Lock Pro

The August Lock is a smart lock you can control and monitor from anywhere at any time with the Protect America app. The door lock works with single cylinder deadbolts and similar to other Protect America security equipment, you can easily install it yourself within minutes.

With Protect America's door sensor and smart door lock, you never have to worry about someone entering your home through the door without you knowing, and you don't have to panic when you forget to lock the door; you can track any activity at your doorstep and remotely lock and secure your door immediately with the Protect America app.

This also means you don't have to carry around a home key because you have access to keyless entry with your smart lock. The August Smart Lock Pro is also compatible with Siri, Alexa, and the Google Assistant, so you can use any of these devices to control your smart lock that way if you prefer. Additionally, the August Lock works with Z-Wave Plus systems as well as Bluetooth.

Linear Garage Door Controller

Through the use of your Protect America app or your security system panel, you can remotely open and close your sectional garage door. This makes it simple to come and go quickly and ensures you can close or open the garage door while away from home. Your home never has to be left unprotected.

Z-Wave Light and Appliance Module

The Z-Wave technology module allows you to turn the lights on and off throughout your home as well as dim them. You can do this through the Protect America app or through a web browser. This wireless control gives your home automation more functionality and increased customization.

Amazon Echo Dot Integration

Protect America's home security system is compatible with the Amazon Echo Dot, which enables you to control your Protect America home automation features with the use of your Amazon Echo.

Few home security companies provide such compatibility and universality when it comes to integrating existing home automation equipment with new home security equipment provided by the company.  

Lifetime Equipment Warranty

All equipment is covered by a lifetime warranty, meaning Protect America will ship replacement parts for all defective equipment at no charge to the customer. As detailed above, Protect America equipment is also free, including one control panel, three door and window sensors, and one motion detector.

Protect America's alarm system provides monitoring through landline (least expensive), broadband, and cellular communication; it's a rarity for a security company to provide all three of these warranties in the residential security system industry.

This type of superior customer service is another way Protect America has set itself apart from its competition.

Variety of Home Security Packages

Protect America offers multiple home security packages that you can customize to fit your particular needs. Each package includes free equipment, free activation, and professional 24/7 monitoring.

You can also upgrade any package to include smart home automation capabilities. For a customized instant quote, you can contact Protect America through the "Visit Site" button at the top of this profile page. Package details for Protect America's three main home security plans are below:

Copper Package

  • Standard control panel
  • 3 door/window sensors
  • 1 motion detector
  • 1 yard sign
  • 4 door/window stickers

Silver Package

  • Standard control panel
  • 9 door/window sensors
  • 1 motion detector
  • 1 yard sign
  • 4 door/window stickers

Platinum Package

  • Standard control panel
  • 14 door/window sensors
  • 1 motion detector
  • 1 yard sign
  • 4 door/window stickers

24/7 Video Monitoring

Protect America's security cameras have 24/7 live video monitoring. There is also a two-way voice capability service that enables communication on both ends. Read Protect America security reviews below to see what customers have to say about video monitoring capabilities. 

Industry Experience

Protect America alarm system has been in business since 1992. Having a home security company that has ample experience in alarm systems and burglar and theft situations can give homeowners peace of mind that their home and family will be in good hands.

Protect America has had decades to develop a home security system and alarm monitoring company that is efficient, trustworthy, and affordable. 

Protect America Reviews

Protect America reviews are overwhelmingly positive, awarding them an extremely high star rating from consumers. Protect America reviews highlight exceptional customer service, quality equipment, simple installation, and affordable prices.

Satisfactory reviews for Protect America provide peace of mind that the home security company is respected by the majority of its customers. Protect America users are clearly impressed and happy with its products and services. 

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The Bad

  • 36-Month Contract
  • Cancellation Terms

36-Month Contract

Perhaps the least appealing feature of the alarm company for some people is its 36-month contract. However, lengthy contracts aren't unusual in the home security system industry.

A somewhat lengthy contract is much more common for companies that offer low-cost monitoring fees and free equipment as Protect America does. Read Protect America reviews below to see how customers feel about the lengthy contract and the home security provider as a whole. 

Cancellation Terms

If customers decide to cancel their contracts before the 36-month term, Protect America requires them to pay the remaining balance. However, this isn't uncommon with home security companies and Protect America offers an extremely low monthly monitoring fee with no upfront fees or equipment costs.

With this in mind, the long-term contract and cancellation terms may not be a problem.  

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The Bottom Line

With an impressive array of free equipment, affordable monthly monitoring service, zero upfront costs, and a free moving option, the Protect America security system is one of the most affordable security systems on the market today.

Protect America offers an attractive lifetime warranty on its equipment, a full range of monitoring options, as well as extensive home automation features.

Protect America does require a contract; however, contracts are not unusual for home security companies and Protect America's prices are one of the most affordable security solutions in the market. Also, you may feel more comfortable signing a long-term contract after reading the overwhelmingly positive Protect America reviews (shown below).

Protect America security reviews indicate the home security provider beats out most of its competition in terms of value for the price, customer service, and satisfaction.

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We'll Introduce You!

Call our recommended rep over at Protect America below.

1-(855) 969-9248

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User Reviews

Star Rating

4.2
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2,839 Reviews

Review Breakdown

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Thomas
May 31st, 2019 Duluth, MN DETAILS
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The representative walked me through the simple installation.

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Reply from Protect America

May 31, 2019

Glad to hear you found the install simple!

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Anonymous
May 31st, 2019 Beech Grove, IN DETAILS
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She was very informative and very helpful, we didn't have any problems putting it in. It arms and disarms very very quickly.

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Reply from Protect America

May 31, 2019

Glad to hear that you're satisfied!

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Jan
May 31st, 2019 Port Charlotte, FL DETAILS
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They were very patient. They take all the time that you need and they made it very easy without having a service person come and set it up for me. It's all very modern and up to date. They do not raise your monitoring fees over the course of your contract with them and that truly cemented my interest.

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Reply from Protect America

May 31, 2019

Thank you, Jan!

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Bibiana
May 31st, 2019 Lynnwood, WA DETAILS
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I like the self-install. The representative I worked with was very attentive and kept checking in to make sure everything was still okay and wouldn't take no for an answer. They wanted to make sure everything was set up correctly. So far, everything seems to be working very well. It's easy to install and very user friendly. The one time the alarm went off it all worked very well. It's good to know that I'm protected. I can easily customize the service that I need for the home.

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Ketric
May 31st, 2019 DETAILS
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I think the service was pretty good in terms of the response and the information that they provide for better understanding. It was pretty easy to set up and it was very user friendly. We've only used it for a couple of our houses and they've been pretty comparable to what we had in the past and we are very comfortable with the service.

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Reply from Protect America

May 31, 2019

Thanks, Ketric!

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Crystal
May 31st, 2019 Birmingham, AL DETAILS
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They explain thoroughly the information that they have. It's easy to install on your own.

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Reply from Protect America

May 31, 2019

Happy to hear that you found the install easy!

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Reginald
May 31st, 2019 Spring, TX DETAILS
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The customer support has a lot of patience. I've had no technical issues with the system. I am able to operate it from my phone.

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Reply from Protect America

May 31, 2019

If you're happy, we're happy!

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Justin
May 31st, 2019 Brentwood, CA DETAILS
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They always resolve any issues. Protect America is very helpful and professional. Everything is working so far. I think the best thing is that they do hourly checks on all the systems, that way you know everything is in constant working order and if their system check fails that they'll send you a free replacement part.

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Reply from Protect America

May 31, 2019

Thank you, Justin!

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Auto
May 31st, 2019 Elkridge, MD DETAILS
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It was a great experience, excellent experience with the customer service. The system does exactly what it's supposed to do and it looks good.

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Reply from Protect America

May 31, 2019

You rock, Auto!

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Don
May 31st, 2019 Maryville, TN DETAILS
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The customer support answered all of my questions and they stayed on the line and talked to me for a long time to make me feel comfortable with what they were proposing and they did a good job. It was very easy to set up and it went together exactly the way that they said it should. The equipment was easy to install and it all worked exactly the way they said it should. It does require a little bit of a capability to actually install the equipment. Some people might need some help with that. I found it very easy to do but I had to go back and look at the website to understand some of the things that weren't explained thoroughly.

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Reply from Protect America

May 31, 2019

Thank you for the kind words, Don.

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Linda
May 31st, 2019 Greenville, AL DETAILS
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They were very cordial and helpful. It's an excellent system. I wouldn't have anything else. It's easy to work.

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Reply from Protect America

May 31, 2019

Thank you, Linda!

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Shirley
May 31st, 2019 Sevierville, TN DETAILS
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They explained everything to us, sent us the equipment, and then they made an appointment and they kept it. They went over everything very good.

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Reply from Protect America

May 31, 2019

Glad to hear everything went smoothly!

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Valentina
May 31st, 2019 DETAILS
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I had to call them back for the installation in the beginning and they've been very easy to work with and very responsive. The equipment has been working very well and it's been easy to use. It seems pretty sensitive so so far I'm happy with it.

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Reply from Protect America

May 31, 2019

Glad to hear that all is well!

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Anton
May 31st, 2019 Phoenix, AZ DETAILS
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The monthly fee is reasonable. They were responsive to everything on time. I'm satisfied. So far we haven't had any problems. Everything all worked out of the box. It's easy to use, you can turn it on and off from the phone app which is nice. It's very convenient and easy to use and install.

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Anonymous
May 31st, 2019 Huntsville, AL DETAILS
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So far the system is working. It's easy to use and simple.

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Reply from Protect America

May 31, 2019

Thank you!

Verified Customer

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Glenda
May 31st, 2019 Warner Robins, GA DETAILS
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Everybody was really nice and good and very thorough. It works pretty good. We haven't had a problem with it or anything.

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Reply from Protect America

May 31, 2019

If you're happy, we're happy!

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Nichole
May 31st, 2019 Sandy, OR DETAILS
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First off they were good and then at the end there was one guy that was excellent. I had problems with it at first but then we really got it going and I'm happy with it.

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Norman
May 31st, 2019 Chatsworth, CA DETAILS
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Customer service was very attentive and they guided me every step of the way and I had no problems. It's easy to operate and it's not a complicated system so we both like it that way.

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Reply from Protect America

May 31, 2019

Thank you, Norman!

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Mary
May 31st, 2019 Petal, MS DETAILS
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I'm a new customer and they explained everything in detail and were very helpful and very friendly.

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Reply from Protect America

May 31, 2019

Glad to be of service!

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Anonymous
May 31st, 2019 Warminster, PA DETAILS
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They walked me through the installation process and they were very patient and very thorough. The system works.

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Reply from Protect America

May 31, 2019

Glad to hear that your system is working as planned!

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Crystal
May 31st, 2019 DETAILS
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The customer service and package overall value is good. Customer service is pretty quick. I didn't have to pay any installation costs. Overall I think it was pretty good service. We got disconnected a couple of times and instead of seeing the entire installation through one phone call, they request to call them back after you finish the installation yourself and then you have to wait to get back in the queue line to be able to talk to somebody. It had the newest technology. There are multiple access points through the phone app which makes it easy.

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Reply from Protect America

May 31, 2019

Thank you, Crystal!

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Raul
May 31st, 2019 Austin, TX DETAILS
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They were calling me frequently to check on the progress and offer any help during the installation process. So far, I have had very good equipment and it was very easy to install.

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Reply from Protect America

May 31, 2019

That's what we're here for!

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Lester
May 31st, 2019 Chicago, IL DETAILS
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They were very helpful. The security system does what it needs to do.

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Reply from Protect America

May 31, 2019

All in a days work.

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Martin
May 31st, 2019 Sulphur Bluff, TX DETAILS
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I've sent several emails and I've never gotten a response.

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Reply from Protect America

May 31, 2019

Hey Martin - We're sorry to hear that you've yet to get a response. If we may inquire, which address did you send your email? When you have a chance, please reply via 'private response' with your full name and best method of contact. A member of our team will then reach out to you. Thank you again for your feedback.

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Daniel
May 31st, 2019 Wewahitchka, FL DETAILS
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Customer Service was very helpful. I've had no problems with the security system. It was easy to set up. they are easy to work with and they answer any question.

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Reply from Protect America

May 31, 2019

Glad to hear you've had a stellar time with our customer support team.

Verified Customer

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Brett
May 31st, 2019 Shelley, ID DETAILS
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They were very thorough and very responsive. Protect America is easy to use.

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Reply from Protect America

May 31, 2019

Thank you, Brett!

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Sheila
May 31st, 2019 Jackson, TN DETAILS
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I was just looking on the internet and somebody helped me find them. I called the number and the gentleman was really nice and I got it. They return your phone calls and will call back and answer your question. With the doorbell, I would like Protect America to give you a little bit more instructions with that and how to use it.

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Reply from Protect America

May 31, 2019

Hey Sheila - Thank you for your feedback. Are you still in need of assistance with your video doorbell? If so, please reply via 'private response' with your full name and the address associated with your account. A member of our customer care team will then reach out to you and answer any questions you might have regarding any and all of your equipment. Thank you again for your feedback and we look forward to further assisting you!

Verified Customer

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Susan
May 31st, 2019 Milledgeville, GA DETAILS
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They've actually walked me through how to set my system up and if I've had questions they have answered them. They were very very nice and very very pleasant with me. I like it because it's wireless and it's easy to put up and easy to do when you don't have to cut walls or run wires through your home.

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Reply from Protect America

May 31, 2019

Thank you, Susan!

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Raylea
May 31st, 2019 Lexington, NE DETAILS
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The gentleman that I talked to was very nice and very helpful.

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Reply from Protect America

May 31, 2019

Glad to hear so, Raylea!

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John
May 31st, 2019 DETAILS
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They've been really responsive. It's very easy to install and it works well. We can install it ourselves. We are in a remote location where getting people to come out would have been very costly.

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Reply from Protect America

May 31, 2019

Thank you, John!

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AL
May 31st, 2019 Fort Myers, FL DETAILS
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They have hour long hold times when you call for service, they don’t take ownership of a customers service problems. They would rather you cancel your service then make them assist you with technical issues.

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Reply from Protect America

May 31, 2019

Hey Al - Thank you for your feedback. We're sorry to hear that your hold time was so long and that you feel as if we'd rather lose your business instead of assisting you with technical issues. If you could, please reply via 'private response' with the full name and address associated with your account. A member of our customer care team will reach out to you once we have said customer information in hand. Thank you again for your feedback and we look forward to speaking with you.

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Brian L Whiting
May 29th, 2019

The installer came and put it all together fast and without issues.

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Reply from Protect America

May 29, 2019

Thanks, Brian!

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Penny Nolen
May 29th, 2019

Professionalisms in dealing with prospective clients!

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Reply from Protect America

May 29, 2019

You rock, Penny!

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Charmain Johnson
May 29th, 2019

They were very professional. They definitely accommodated the package I wanted for my home. And the installer was very professional and explained everything step by step.

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Reply from Protect America

May 29, 2019

Thanks, Charmain!

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Reginald
May 29th, 2019 DETAILS
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Good company, good product, but did not give full disclosure about important facts in the beginning.

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Reply from Protect America

May 29, 2019

Hey Reginald - Thank you for your feedback. Just out of curiosity, what sort of important facts were you not made aware of at the beginning? We appreciate your input as we're always looking to improve our training programs. Thank you again for your feedback!

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Alisha
May 29th, 2019 DETAILS
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The sales department was very patient with answering all of my questions. While set up is easy, I some how made it difficult lol. Any way the person who assisted with set up was very patient and kind.

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Reply from Protect America

May 29, 2019

Thank you, Alisha!

Verified Customer

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Nihar Patel
May 29th, 2019 DETAILS
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Easy to install and the system works. I do wish it was compatible with Alexa.

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Reply from Protect America

May 29, 2019

You rock, Nihar!

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Dick Larson
May 29th, 2019 DETAILS
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Superb Customer Service! Terrfic technical support.

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Reply from Protect America

May 29, 2019

Thanks, Dick!

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Juan
May 29th, 2019 DETAILS
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I like the idea of being able to install and diagnose system problems, and the high level of expertise that I receive from technical support.

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Reply from Protect America

May 29, 2019

Thank you, Juan!

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Nina
May 29th, 2019 DETAILS
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I've had my system for less than two months and smoke alarm started chirping. Couldn't get it disabled, tried calling for assistance at three separate times and could not get to a live person. Had to put the alarm in my basement because the noise was so annoying. Now I dread trying to get a new smoke alarm.

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Reply from Protect America

May 29, 2019

Hey Nina - We're sorry to hear that you're having trouble with your smoke alarm. If you could, could you please reply via 'private response' with the full name and address associated with you account? A member of our care team will reach out to you once we can verify your standing as an actual customer. Thank you again for your feedback and we look forward to speaking with you!

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Carole
May 29th, 2019 DETAILS
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Only had them a short time, but their customer service is outstanding.

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Reply from Protect America

May 29, 2019

Glad to be of service!

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James
May 29th, 2019 Washington, DC DETAILS
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Potential customers beware. Protect Amerca will do anything to sell you the home protection system, but the after sale service is dodgy and unhelpful. Decided to renew my service with them at the end of my first three-year contract with them, and the agent at the time told me she could upgrade me to a better protection system without an additional cost. However, she didn't mention the specs of the new system, and it ended up not being compatible with my house. When I reach out to their agent on the particular issue, the new agent couldn't provide me with any solvable solution. While it is not the new agent's fault, I do feel like I have been lied into signing up another three-year contract. Be careful with them.

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Reply from Protect America

May 29, 2019

Hey James - We appreciate your feedback. When you have a chance could you please reply via 'private response' with the full name and address associated with your account? A member of our care team will reach out to you once we can verify you standing as a customer. Thank you again for your feedback and we look forward to speaking with you!

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Davide Mikel
May 21st, 2019 DETAILS
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Product was excellent! Customer service was also outstanding

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Reply from Protect America

May 23, 2019

Thank you, Davide!

Verified Customer

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Jorge R Martinez-Tello
May 20th, 2019 DETAILS
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Exceptional Service, Excellent Products, Very fair price for equiptment, Outstanding Response

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Reply from Protect America

May 23, 2019

You rock, Jorge!

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Joyce Robbins
May 20th, 2019 DETAILS
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Very cheap, poorly made, outdated system.

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Reply from Protect America

May 23, 2019

Hey Joyce - Thank you for your feedback. If you don't mind, could you please provide some additional insight as to how our equipment is 'very cheap', 'poorly made' and 'outdated'? Also, if you reply with the full name and address associated with your account, a member of our team will reach out to you and help you with any additional issues you may have with our products and/or services. Thank you in advance and we look forward to your feedback!

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Joe
May 20th, 2019 DETAILS
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GreAt service to get system up and running. Some equipment. Is invasive looking particularly the door and window pieces

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Reply from Protect America

May 23, 2019

Hey Joe - Thank you for your feedback. If you don't mind, could you please comment a bit more on how the equipment is invasive looking? We'd appreciate and all feedback to help our design team improve future products. Thank you again for your feedback and we look forward to hearing a bit more about how to improve our products!

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Cathy
May 20th, 2019 DETAILS
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Easy installation, good customer service and great monitoring of the system.

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Reply from Protect America

May 23, 2019

Thank you, Cathy!

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Jon Green
May 20th, 2019 DETAILS
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Convenience / price / monitoring and ease of setup!

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Reply from Protect America

May 23, 2019

Hey Jon - thank you for the positive feedback!

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Kareem Rivera
May 20th, 2019 DETAILS
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good experience so far with them. In the set up, the techs where very helpful.the ease of the set up. i have recommended this product to several of my friends.

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Reply from Protect America

May 23, 2019

Hey Kareem - we're glad to hear that our techs were helpful during the set-up process!

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Paula G Long
May 20th, 2019 DETAILS
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The system is very user friendly. We feel very safe when we leave our home or staying in for the night. Love the ring doorbell can see anyone coming to our door and being able to talk to them. So far it's far better than the previous security company we had..

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Reply from Protect America

May 23, 2019

You rock, Paula!