Headquartered in Austin, Texas, Protect America provides self-installed home security systems, GPS, monitoring services, and automation solutions, and has serviced nearly half a million homes since 1992.

Protect America's monthly fees range from $19.99 to $42.99, and the company provides free equipment with its security services, including a control panel, motion detectors, door sensors, and window sensors.

With an exceptionally low monthly monitoring fee, free equipment, and no upfront fees, Protect America is the leading home security company in the industry. The company has the highest overall rating in the home security industry on BestCompany.com as well as a quality star rating from consumers.

Protect America is one of the most trusted and high-quality security solutions we've seen. Read the company highlights and see Protect America reviews from real consumers below.

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The Good

  • Protect America Cost
  • DIY Installation
  • Home Automation Features
  • Lifetime Equipment Warranty
  • Variety of Home Security Packages
  • 24/7 Video Monitoring
  • Industry Experience
  • Protect America Reviews

Protect America Cost

Protect America's monthly fee ranges from $19.99$42.99. With these prices, the yearly cost ranges from $239–$503. Protect America's complete cost over the course of the 36-month contract ranges from $719–$1,511.

This price includes 24/7 monitoring, no installation or equipment fees, a price match guarantee, and a locked-in rate. Customers who purchase Protect America's basic home security package will pay $19.99 per month, and customers who purchase the more advanced package with cellular monitoring and remote access to their system will pay $42.99 per month.

The higher cost for the cellular monitoring is due to the increased services and features (such as remote control of a security camera, real-time alerts from motion sensors, and other home automation features) that are not available with landline monitoring only.

$42.99 per month for added features and cellular monitoring is still a competitive price and one of the most affordable offers in the market. 

Compared to other do-it-yourself solutions, Protect America prices are very low. Most self-installed security system companies offering free equipment simply make you pay for it in the form of high-cost monthly monitoring services. This isn't the case with Protect America.

Free Protect America Equipment

While other home security system companies offer free equipment, few match Protect America in both the quantity and quality of the free equipment. Protect America equipment cost is absolutely free and includes the following with most of its packages:

  • 1 control panel
  • 3 door and window sensors
  • 1 motion detector

The free door and window sensors have a five-year battery life and can be quickly and easily self-installed. The wireless sensors have a horizontal coverage range of 25 feet and can detect movement by intelligently sensing head emissions. They are pet-friendly, ignoring movement from objects 40 pounds or less.

Protect America equipment cost is completely free and is known for its high quality, beating out the majority of the home security company's competitors.

No Installation Fees

Unlike many other home security companies, Protect America does not charge installation fees. When you sign up for their services, you don't have to risk a burglar targeting your home before you can afford the cost of home security installation. You can get Protect America's protection right away.

Money-Back Guarantee

Protect America offers a 15-day money-back guarantee on all of its products. This gives customers time to test out the company's service and its security system before fully committing to the contract.

DIY Installation

Protect America's home security system is a do-it-yourself solution that takes less than one hour to set up. DIY security systems are convenient because it allows consumers to skip pricey and lengthy professional installations.

Many home security providers require costly professional installation and can take weeks to set up a date and time that works with the customer's schedule. Customers are also likely to be more familiar with the security equipment since they are the ones setting it up.

Many Protect America reviews below reference the quick and simple installation as a major benefit and relief. 

Home Automation Features

At less than $20 per month, you typically shouldn't expect your home security package to include home automation features; however, Protect America does include wireless control options.

Through the company's app, customers are able to view camera footage and control their security system, door locks (additional equipment cost) and lights/appliances (additional equipment cost) from a smartphone. Here is a breakdown of Protect America's home automation options:

Protect America Mobile App

Protect America's mobile app gives you control of your home security system from anywhere. From monitoring your entry points and controlling your appliances (garage door, thermostat, lights, and other appliances) to getting 24/7 access to live video of your home, you can stay apprised of your home security at all times and manage your security system with ease.

The app also sends notifications of any security alerts you need to be aware of, such as suspicious activity or system malfunction. 

August Smart Lock Pro

The August Lock is a smart lock you can control and monitor from anywhere at any time with the Protect America app. The door lock works with single cylinder deadbolts and similar to other Protect America security equipment, you can easily install it yourself within minutes.

With Protect America's door sensor and smart door lock, you never have to worry about someone entering your home through the door without you knowing, and you don't have to panic when you forget to lock the door; you can track any activity at your doorstep and remotely lock and secure your door immediately with the Protect America app.

This also means you don't have to carry around a home key because you have access to keyless entry with your smart lock. The August Smart Lock Pro is also compatible with Siri, Alexa, and the Google Assistant, so you can use any of these devices to control your smart lock that way if you prefer. Additionally, the August Lock works with Z-Wave Plus systems as well as Bluetooth.

Linear Garage Door Controller

Through the use of your Protect America app or your security system panel, you can remotely open and close your sectional garage door. This makes it simple to come and go quickly and ensures you can close or open the garage door while away from home. Your home never has to be left unprotected.

Z-Wave Light and Appliance Module

The Z-Wave technology module allows you to turn the lights on and off throughout your home as well as dim them. You can do this through the Protect America app or through a web browser. This wireless control gives your home automation more functionality and increased customization.

Amazon Echo Dot Integration

Protect America's home security system is compatible with the Amazon Echo Dot, which enables you to control your Protect America home automation features with the use of your Amazon Echo.

Few home security companies provide such compatibility and universality when it comes to integrating existing home automation equipment with new home security equipment provided by the company.  

Lifetime Equipment Warranty

All equipment is covered by a lifetime warranty, meaning Protect America will ship replacement parts for all defective equipment at no charge to the customer. As detailed above, Protect America equipment is also free, including one control panel, three door and window sensors, and one motion detector.

Protect America's alarm system provides monitoring through landline (least expensive), broadband, and cellular communication; it's a rarity for a security company to provide all three of these warranties in the residential security system industry.

This type of superior customer service is another way Protect America has set itself apart from its competition.

Variety of Home Security Packages

Protect America offers multiple home security packages that you can customize to fit your particular needs. Each package includes free equipment, free activation, and professional 24/7 monitoring.

For a customized instant quote, you can contact Protect America through the "Visit Site" button at the top of this profile page. You can also upgrade any package to include smart home automation capabilities. Package details for Protect America's three main home security plans are below:

Copper Package Silver Package Platinum Package
Standard control panel Standard control panel Standard control panel
3 Door/window sensors 9 Door/window sensors 14 Door/window sensors
1 Motion detector 1 Motion detector 1 Motion detector
1 Yard sign 1 Yard sign 1 Yard sign
4 door/window stickers 4 door/window stickers 4 door/window stickers
     

24/7 Video Monitoring

Protect America's security cameras have 24/7 live video monitoring. There is also a two-way voice capability service that enables communication on both ends. Read Protect America security reviews below to see what customers have to say about video monitoring capabilities. 

Industry Experience

Protect America alarm system has been in business since 1992. Having a home security company that has ample experience in alarm systems and burglar and theft situations can give homeowners peace of mind that their home and family will be in good hands.

Protect America has had decades to develop a home security system and alarm monitoring company that is efficient, trustworthy, and affordable. 

Protect America Reviews

Protect America reviews are overwhelmingly positive, awarding them an extremely high star rating from consumers. Protect America reviews highlight exceptional customer service, quality equipment, simple installation, and affordable prices.

Satisfactory reviews for Protect America provide peace of mind that the home security company is respected by the majority of its customers. Protect America users are clearly impressed and happy with its products and services. 

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The Bad

  • 36-Month Contract
  • Cancellation Terms

36-Month Contract

Perhaps the least appealing feature of the alarm company for some people is its 36-month contract. However, lengthy contracts aren't unusual in the home security system industry.

A somewhat lengthy contract is much more common for companies that offer low-cost monitoring fees and free equipment as Protect America does. Read Protect America reviews below to see how customers feel about the lengthy contract and the home security provider as a whole. 

Cancellation Terms

If customers decide to cancel their contracts before the 36-month term, Protect America requires them to pay the remaining balance. However, this isn't uncommon with home security companies and Protect America offers an extremely low monthly monitoring fee with no upfront fees or equipment costs.

With this in mind, the long-term contract and cancellation terms may not be a problem.  

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The Bottom Line

With an impressive array of free equipment, affordable monthly monitoring service, zero upfront costs, and a free moving option, the Protect America security system is one of the most affordable security systems on the market today.

Protect America offers an attractive lifetime warranty on its equipment, a full range of monitoring options, as well as extensive home automation features.

Protect America does require a contract; however, contracts are not unusual for home security companies and Protect America's prices are one of the most affordable security solutions in the market. Also, you may feel more comfortable signing a long-term contract after reading the overwhelmingly positive Protect America reviews (shown below).

Protect America security reviews indicate the home security provider beats out most of its competition in terms of value for the price, customer service, and satisfaction.

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We'll Introduce You!

Call our recommended rep over at Protect America below.

1-(855) 969-9248

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User Reviews

Star Rating

4.2
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3,053 Reviews

Review Breakdown

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Bobby

December 3rd, 2019 Bunker Hill, WV DETAILS arrow_drop_down
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They chose good products to market. The best thing is the notifications on my phone.

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Reply from Protect America

Dec 04, 2019

Hi Bobby, Thank you for the positive review! We’re happy to hear you’re enjoying your equipment. Please let us know if we can provide you with further assistance.

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Alex

December 3rd, 2019 Pensacola, FL DETAILS arrow_drop_down
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The equipment isn't up to the par I believed it would be. The motion sensors aren't supposed to detect pets under 50 lbs and my pet is only 18 lbs and she sets it off. So I can't really set it if I leave my dog in the house.

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Reply from Protect America

Dec 04, 2019

Hi Alex, Thank you for reaching out to us. We appreciate your feedback. To better assist you with your equipment, please reply via “Private Message” with the name and address associated with the account. A member of the Care team will reach out to you once we can verify you as a customer.

Verified Customer

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Stephen Schaer

December 2nd, 2019 Clemson, SC DETAILS arrow_drop_down
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I have had two pieces of equipment Malfunction so far! Outdoor siren and window monitor both reported equipment malfunctions.

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Reply from Protect America

Dec 02, 2019

Hi Stephen, Thank you for reaching out. To assist you with your equipment, please reply via ‘Private Message’ with the name and address associated with your account. Once we verify you as a customer, one of our Care team members will reach out to you.

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Ava TaCheenie

December 2nd, 2019 Laveen, AZ DETAILS arrow_drop_down
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Set up took 2.5 hours. Wall sensor has fallen off several time. Currently sits on the counter. Can't get the away alarm to work unless we bypass the front door. No home service to fix issues.

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Reply from Protect America

Dec 02, 2019

Hi Ava, Thank you for reaching out. We have a solution for your equipment. In hotter climates, we recommend using silicone glue as an adhesive for your wall sensors. In regards to your system, we can set up a test to make sure everything is working properly. If you can, please reply via ‘Private Message’ with the name and address associated with your account. Once we verify you as a customer, one of our Care team members will reach out to you.

Verified Customer

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Beverly

December 2nd, 2019 Riegelsville, PA DETAILS arrow_drop_down
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excellent customer service. system functions well.

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Reply from Protect America

Dec 02, 2019

Hi Beverly, Thank you for the positive feedback! We’re happy to hear you’re enjoying your system. Please let us know if we can provide you with further assistance.

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Jason

December 2nd, 2019 Pelzer, SC DETAILS arrow_drop_down
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Their ad says that it takes about 30 minutes to setup on your own. There's some serious stipulations to make these even close to accurate. It took me 3 hours. To be fair, I am dealing with a slightly larger home and was alarming every window. But, this involved a number of steps that involved opening and closing every single point that had a sensor on it more than one time. There was also the calling back several times while they did things on their end. Additionally, I've had issues from the very beginning with the doorbell supplied randomly restarting and or loosing connection. Rather than sending a replacement for a brand new product to a brand new customer, they had me troubleshoot it to 'fix' the problem. I also had to order additional sensors during the setup process. The technician 'made me a deal.' As it turns out, a week later I received an email with deals on additional equipment that always more than $10 less than the 'deal' I was given as a new customer. I will say that outside of these things that the customer service has been pretty on point.

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Reply from Protect America

Dec 31, 2019

Hi Jason, We appreciate your feedback. To improve your experience as a customer, please reply via “Private Response" with the name and address associated with the account. A member of the Care team will reach out to you with assistance for your equipment once we can verify you as a customer.

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Rochelle

November 27th, 2019 Burnsville, MN DETAILS arrow_drop_down
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Incredibly poor service. Every call took 30 - 60 minutes to get a person to talk to. Had to work for months to cancel. I wouldn't recommend it to anyone.

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Reply from Protect America

Nov 27, 2019

Hi Rochelle, Thank you for the feedback. At Protect America we're always looking for new ways to improve.

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Robert L Fox

November 25th, 2019 Gardendale, AL DETAILS arrow_drop_down
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They lock you into a 3 year contract and are higher priced than most. Hard to cancel with long wait time on phone when contacting them. Must pay in full before putting in cancellation notice and then get another month out of you saying they need 1 month notice before canceling.

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Reply from Protect America

Nov 25, 2019

Hi Robert, We appreciate your feedback. Although we strive to handle each individual customer with special care and consideration, during peak time we do experience high call volumes. I was able to review your information, and it looks like one of our Account team members was able to resolve your inquiry. Please let us know if you need any further assistance.

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Karen Rousseau

November 25th, 2019 Port Orange, FL DETAILS arrow_drop_down
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The doorbell camera doesn't pick up anything but rain. I was never told there was a cap on the video uploads. The adhesive on the sensors melt in Florida. It's a worthless system

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Reply from Protect America

Nov 25, 2019

Hi Karen, Thank you for your feedback. We would like to answer any questions you may have in regards to your equipment. Please reply via 'Private Message’ with the full name and address that is associated with the account. A member of the Care team will reach out to you once we can verify you as a customer.

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Jill Holmes

November 25th, 2019 Charlotte, NC DETAILS arrow_drop_down
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my camras go to black and white and sometimes a color picture!

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Reply from Protect America

Nov 25, 2019

Hey Jill, Thanks for reaching out to us. Before troubleshooting your cameras we will need a bit more information about the type of camera. Please reply via “Private Message with the name and address associated with the account. A member of the Care team will reach out to you once we can verify you as a customer.

Verified Customer

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Edward

November 25th, 2019 Menifee, CA DETAILS arrow_drop_down
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The customer service has been pretty crappy. when I call the three or four times nobody leaves notes apparently to let the new person know what's going on. I still haven't received my second Visa card payment for setting up a second alarm. The control panel is way too quiet it's hard to hear throughout the house and they don't have any upgrade options they said I would have to buy another panel which is ridiculous!

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Reply from Protect America

Nov 25, 2019

Hi Edward, Thank you for your feedback. If there are any ways we can improve your experience as a customer we’re more than happy to pull up your account and review your options available. Please reply via ‘Private Response’ with the name and address associated with the account. A member of the Care team will reach out to you once we can verify you as a customer.

Verified Customer

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Name

November 19th, 2019 DETAILS arrow_drop_down
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I asked when purchasing if I should wait to buy when ready or now, told order now no cost, a year laid - paid $39 a month

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Reply from Protect America

Nov 19, 2019

Hi there, If you have further questions regarding your account, please respond to us via “Private Message” with the name and address associated with the account. A member of the Care team will reach out to you once we can verify you as a customer.

Verified Customer

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James K Fry Jr.

November 19th, 2019 DETAILS arrow_drop_down
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So far no problems, helpful when I need answers.

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Reply from Protect America

Nov 19, 2019

Hi James, Thank you for the review! Please let us know if you need any further assistance.

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Daniel Hungerford

November 19th, 2019 DETAILS arrow_drop_down
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The customer service has been great! super happy so far.

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Reply from Protect America

Nov 19, 2019

Hi Daniel, Thank you for the positive review! We’re happy to hear about your great experience with our Care team. Please let us know if you need further assistance.

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Scott Barber

November 19th, 2019 DETAILS arrow_drop_down
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Good product but needs more info on compatible products for automation

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Reply from Protect America

Nov 19, 2019

Hi Scott, Thank you for the review! Please let us know if you need any further assistance.

Verified Customer

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John Scalzo

November 19th, 2019 DETAILS arrow_drop_down
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Don't fully understand the system. There are some things that I'm sure I am missing with the system but I'm a little concerned about 'playing with it'

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Reply from Protect America

Nov 19, 2019

Hi John, Thank you for the review. To better improve your experience as a customer, please leave us a “Private Message” with the name and address associated with your account. Once we verify you as a customer, one of our team members will reach out to you with assistance.

Verified Customer

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Shirley Johnson

November 19th, 2019 DETAILS arrow_drop_down
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They are very good at helping you with your device and installed it and can answer any questions you can might have.

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Reply from Protect America

Nov 19, 2019

Hi Shirley, Thank you for the positive review! Please let us know if you need any further assistance.

Verified Customer

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Patricia Council

November 19th, 2019 DETAILS arrow_drop_down
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I don't care for the DIY set up which I wasn't told about till afterwards p

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Reply from Protect America

Nov 19, 2019

Hi Patricia, If there’s any way we can better improve your experience as a customer please respond to us via “Private Message” with the name and address associated with the account. A member of the Care team will reach out to you once we can verify you as a customer.

Verified Customer

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tonya felts

November 19th, 2019 DETAILS arrow_drop_down
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Cameras keep going offline and not so easy to fix

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Reply from Protect America

Nov 26, 2019

Hello Tonya, Thank you for reaching out to us. To better assist you with your cameras, please reply via ‘Private Response’ with the name and address associated with the account. A member of the Care team will reach out to you once we can verify you as a customer.

Verified Customer

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Anthony

November 19th, 2019 DETAILS arrow_drop_down
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They did an amazing job with the sale and installation guide and the system works great!

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Reply from Protect America

Nov 19, 2019

Hi Anthony, Thank you for the review. We’re happy to hear about your positive experience. Please let us know if you need any further assistance.

Verified Customer

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Pam R.

November 19th, 2019 DETAILS arrow_drop_down
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So far I'm pleased wth the technology: phone app,ability to see camera activity updates, video-cameras features wth night vision & remote viewing

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Reply from Protect America

Nov 19, 2019

Hi Pam, Thank you for the review! We’re happy to hear you’re enjoying your equipment. Please let us know if there’s any way we can further assist you.

Verified Customer

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Ricardo

November 19th, 2019 DETAILS arrow_drop_down
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Satisfied. Happy and ready to work with and set up and walk through

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Reply from Protect America

Nov 19, 2019

Hi Ricardo, Thank you for the feedback. Please let us know if you need any further assistance.

Verified Customer

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J Jones

November 19th, 2019 DETAILS arrow_drop_down
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The system has issues - Velcro to hang the door alarms- can be easily removed - doesn't serve my purpose, but it is loud when set off

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Reply from Protect America

Nov 19, 2019

Hi J, Thank you for the feedback. There are options available to keep your equipment in place. If you need further assistance, please reply via “Private Message” with the name and address associated with the account.

Verified Customer

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Matt

November 19th, 2019 DETAILS arrow_drop_down
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Some things work well, others don't. The system has sensor issues. The one works intermittently stating it is being bypassed when arming. The system is poor at cellular communication because of weak signal in my area. I told them about signal issues and assured me it would be fine because it's a 3G communication. In addition the app works sporadically often saying the system is offline likely because of that weak signal.

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Reply from Protect America

Nov 19, 2019

Hi Matt, Thank you for the feedback. To assist you with any questions regarding your system, please reply via “Private Message with the name and address associated with the account. A member of the Care team will reach out to you once we can verify you as a customer.

Verified Customer

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marc lebed

November 19th, 2019 Pismo Beach, CA DETAILS arrow_drop_down
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the equipment is superior but the answer time for service and questions is very delayed and burdensome

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Reply from Protect America

Nov 19, 2019

Hi Marc, Thank you for the review. We appreciate your feedback. Although we strive to handle each individual customer with special care and consideration, during peak times we do experience high call volumes. If there’s any way we can further assist you, please reply via “Private Message” with the name and address associated with the account. A member of the Care team will reach out to you once we can verify you as a customer.

Verified Customer

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Serge vandenput

November 19th, 2019 DETAILS arrow_drop_down
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I've been trying to call you three times I have a problem leave my phone number no one returns my call can't get a hold of nobody

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Reply from Protect America

Nov 19, 2019

Hi Serge, We appreciate your feedback. Although we strive to handle each individual customer with special care and consideration, during peak time we do experience high call volumes. If there’s any way we can further assist you, please reply via “Private Message” with the name and address associated with the account. A member of the Care team will reach out to you once we can verify you as a customer.

Verified Customer

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Latha Narayanan

November 19th, 2019 Milpitas, CA DETAILS arrow_drop_down
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Reliable and convenient, but little expensive

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Reply from Protect America

Nov 19, 2019

Hi Latha, Thank you for the review! Please let us know if you need any further assistance.

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A M

November 18th, 2019 Cheyenne, WY DETAILS arrow_drop_down
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I closed my account over two months ago and they recently reactivated it without my consent. Now they want me to pay $51.99 for service on a home I no longer own. And they will not close my account until I pay my final bill. That is called extortion! Do not use Protect America!

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Reply from Protect America

Nov 15, 2019

Hello, Thank you for reaching out to us. If you can, please send us a "Private Message" with the name and phone number associated with your account. A member of the Billing team will reach out to you with further assistance once we verify you as a customer.

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Skip

November 18th, 2019 Lenexa, KS DETAILS arrow_drop_down
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We love our Protect America system. Their support team is always available for a call or online chat.

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Reply from Protect America

Nov 18, 2019

Hi Skip, Thank you for the review! We’re happy to hear about your positive experience with our Care team. Please let us know if you need any further assistance.

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John

November 15th, 2019 Mountain Top, PA DETAILS arrow_drop_down
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It all seems to work quite well. They've done everything I asked them to.

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Reply from Protect America

Nov 15, 2019

Hi John, Thank you for the review! Please let us know if there’s any way we can further assist you.

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Jim

November 15th, 2019 Weatherford, TX DETAILS arrow_drop_down
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Everyone has been very helpful, knowledgeable, and patient.

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Reply from Protect America

Nov 15, 2019

Hi Jim, Thank you for the positive review! Please let us know if there’s any way we can further assist you.

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Billie

November 15th, 2019 Covington, TX DETAILS arrow_drop_down
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Everybody has been so courteous and helpful while I get things set up. I'm not sure my doorbell camera is working very good right now. It alerts me when I'm away from the house and I can set it and unset it while I'm not here.

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Reply from Protect America

Nov 15, 2019

Hi Billie, Thank you for the positive review! We’re happy to hear you’re enjoying your doorbell camera. Please let us know if there’s any way we can further assist you.

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Robert

November 15th, 2019 Kingman, AZ DETAILS arrow_drop_down
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We have enjoyed the service so far. You get feedback on your phone with what's going on inside your house. Every time I've called them they were very helpful and got me through the problems really quick.

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Reply from Protect America

Nov 15, 2019

Hi Robert, Thank you for the review! We’re happy to hear about your positive experience with our Care team. Please let us know if you need further assistance.

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Stephanie

November 15th, 2019 Kansas City, MO DETAILS arrow_drop_down
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I'm a new customer. The equipment seems adequate. They were very patient and friendly.

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Lameeka

November 15th, 2019 Decatur, GA DETAILS arrow_drop_down
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It's easy to access the system - equipment is user friendly.

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Ina

November 15th, 2019 Athens, WV DETAILS arrow_drop_down
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They were very helpful. Their equipment is easy to install and easy to use.

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Reply from Protect America

Nov 15, 2019

Hi Ina, Thank you for the review! Please let us know if there’s any way we can further assist you.

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Louis

November 15th, 2019 West Palm Beach, FL DETAILS arrow_drop_down
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Protect America is easy to use and the customer support staff are easy to talk to.

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Reply from Protect America

Nov 15, 2019

Hi Louis, Thank you for the positive feedback. Please let us know if there’s any way we can further assist you.

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Tanesha

November 15th, 2019 Louisville, KY DETAILS arrow_drop_down
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It's a pretty good service to be with. So far I like it.

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anonymous

November 15th, 2019 DETAILS arrow_drop_down
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When I ordered the system the person I spoke to said it was simple to instal and I did not think it was simple. I had someone helping me and it took at least an hour and a half. I like that you can control it from a smartphone.

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Reply from Protect America

Nov 15, 2019

Hello, Thank you for the review! Please let us know if there’s any way we can further assist you.

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Darren

November 15th, 2019 Columbia, MO DETAILS arrow_drop_down
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Better customer service would be great. After the sale there's not a lot of help. It seems like pretty decent equipment I haven't had any problems.

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Reply from Protect America

Nov 15, 2019

Hi Darren, Thank you for the feedback. At Protect America we strive to provide each customer with special care and consideration. To address any questions you may have in regards to your system, please reply via “Private Message” with the name and address associated with the account. A member of the Care team will reach out to you once we can verify you as a customer.

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Steve

November 15th, 2019 Tucson, AZ DETAILS arrow_drop_down
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The technician was very helpful and patient while I was getting everything installed. It's working so far and seems easy to use.

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Reply from Protect America

Nov 15, 2019

Hi Steve, Thank you for the positive review! We’re happy to hear about your positive experience with our Installation team. Please let us know if there’s any way we can further assist you.

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Victor

November 15th, 2019 Kalamazoo, MI DETAILS arrow_drop_down
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I like the medical button, easy installation, and price.

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Reply from Protect America

Nov 15, 2019

Hi Victor, Thank you for the review! We’re happy to hear about your positive experience. Please let us know if there’s any way we can further assist you.

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Jeremias

November 15th, 2019 Moreno Valley, CA DETAILS arrow_drop_down
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The best part is the ability to use it in the app or smartphone. It's easy to use. They are very responsive.

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Reply from Protect America

Nov 15, 2019

Hi Jeremias, We’re happy to hear you are enjoying our system and its integration with your mobile phone. Please let us know if you need any further assistance.

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Thomas

November 15th, 2019 Manvel, TX DETAILS arrow_drop_down
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They've answered all my questions and took care of my problems so it works. It's easy to install and easy to maintain.

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Reply from Protect America

Nov 15, 2019

Hi Thomas, Thank you for the review! Please let us know if you need any further assistance.

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Shakita

November 15th, 2019 Southaven, MS

Installer was very professional and easy to work with

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Reply from Protect America

Nov 15, 2019

Hi Shakita, Thank you for the positive review! Please let us know if there’s any way we can further assist you.

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Shalisia Young

November 14th, 2019 DETAILS arrow_drop_down
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Your company need a upgrade on your cell phone policies. I wish my phone can tell me whose coming in and out my door throughout the day.

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Reply from Protect America

Nov 14, 2019

Hi Shalisia, Thank you for reaching out to us. We would like to assist you with any questions you have regarding your system. If you can, please reply via “Private Message” with the name and address associated with the account. A member of the Care team will reach out to you once we can verify you as a customer.

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John Brown

November 14th, 2019 DETAILS arrow_drop_down
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I have had no issues with the system since its installation

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Reply from Protect America

Nov 14, 2019

Hi John, Thank you for the review! We’re happy to hear about your positive experience. Please let us know if there’s any way we can further assist you.

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Derick Cristoforo

November 14th, 2019 DETAILS arrow_drop_down
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Their costumer services have been second to nobody. Any issues and their representatives will stay with you until the issue is solved. Very easy walk thru self installing security system and cameras

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Reply from Protect America

Nov 15, 2019

Hi Derick, Thank you for the review! We’re happy to hear about your positive experience with our Care team. Please let us know if there’s any way we can further assist you.

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david

November 14th, 2019 DETAILS arrow_drop_down
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small confrontation about installation address.

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Reply from Protect America

Nov 26, 2019

Hello David, We greatly appreciate your feedback. If there is any way to improve your experience as a customer, we will be more than happy to chat with you. Please feel free to reach out to us at any time by replying via "Private Response' with the name and address associated with the account.

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Lisa Reisdorph

November 14th, 2019 DETAILS arrow_drop_down
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It's a simple system and does a good job

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Reply from Protect America

Nov 15, 2019

Hi Lisa, Thank you for the review! Please let us know if there’s any way we can further assist you.