Headquartered in Austin, Texas, Protect America provides self-installed home security systems, GPS, monitoring services, and automation solutions, and has serviced nearly half a million homes since 1992.
Protect America's monthly fees range from $19.99 to $42.99, and the company provides free equipment with its security services, including a control panel, motion detectors, door sensors, and window sensors.
With an exceptionally low monthly monitoring fee, free equipment, and no upfront fees, Protect America is the leading home security company in the industry. The company has the highest overall rating in the home security industry on BestCompany.com as well as a quality star rating from consumers.
Protect America is one of the most trusted and high-quality security solutions we've seen. Read the company highlights and see Protect America reviews from real consumers below.
Protect America's monthly fee ranges from $19.99–$42.99. With these prices, the yearly cost ranges from $239–$503. Protect America's complete cost over the course of the 36-month contract ranges from $719–$1,511.
This price includes 24/7 monitoring, no installation or equipment fees, a price match guarantee, and a locked-in rate. Customers who purchase Protect America's basic home security package will pay $19.99 per month, and customers who purchase the more advanced package with cellular monitoring and remote access to their system will pay $42.99 per month.
The higher cost for the cellular monitoring is due to the increased services and features (such as remote control of a security camera, real-time alerts from motion sensors, and other home automation features) that are not available with landline monitoring only.
$42.99 per month for added features and cellular monitoring is still a competitive price and one of the most affordable offers in the market.
Compared to other do-it-yourself solutions, Protect America prices are very low. Most self-installed security system companies offering free equipment simply make you pay for it in the form of high-cost monthly monitoring services. This isn't the case with Protect America.
While other home security system companies offer free equipment, few match Protect America in both the quantity and quality of the free equipment. Protect America equipment cost is absolutely free and includes the following with most of its packages:
The free door and window sensors have a five-year battery life and can be quickly and easily self-installed. The wireless sensors have a horizontal coverage range of 25 feet and can detect movement by intelligently sensing head emissions. They are pet-friendly, ignoring movement from objects 40 pounds or less.
Protect America equipment cost is completely free and is known for its high quality, beating out the majority of the home security company's competitors.
Unlike many other home security companies, Protect America does not charge installation fees. When you sign up for their services, you don't have to risk a burglar targeting your home before you can afford the cost of home security installation. You can get Protect America's protection right away.
Protect America offers a 15-day money-back guarantee on all of its products. This gives customers time to test out the company's service and its security system before fully committing to the contract.
Protect America's home security system is a do-it-yourself solution that takes less than one hour to set up. DIY security systems are convenient because it allows consumers to skip pricey and lengthy professional installations.
Many home security providers require costly professional installation and can take weeks to set up a date and time that works with the customer's schedule. Customers are also likely to be more familiar with the security equipment since they are the ones setting it up.
Many Protect America reviews below reference the quick and simple installation as a major benefit and relief.
At less than $20 per month, you typically shouldn't expect your home security package to include home automation features; however, Protect America does include wireless control options.
Through the company's app, customers are able to view camera footage and control their security system, door locks (additional equipment cost) and lights/appliances (additional equipment cost) from a smartphone. Here is a breakdown of Protect America's home automation options:
Protect America's mobile app gives you control of your home security system from anywhere. From monitoring your entry points and controlling your appliances (garage door, thermostat, lights, and other appliances) to getting 24/7 access to live video of your home, you can stay apprised of your home security at all times and manage your security system with ease.
The app also sends notifications of any security alerts you need to be aware of, such as suspicious activity or system malfunction.
The August Lock is a smart lock you can control and monitor from anywhere at any time with the Protect America app. The door lock works with single cylinder deadbolts and similar to other Protect America security equipment, you can easily install it yourself within minutes.
With Protect America's door sensor and smart door lock, you never have to worry about someone entering your home through the door without you knowing, and you don't have to panic when you forget to lock the door; you can track any activity at your doorstep and remotely lock and secure your door immediately with the Protect America app.
This also means you don't have to carry around a home key because you have access to keyless entry with your smart lock. The August Smart Lock Pro is also compatible with Siri, Alexa, and the Google Assistant, so you can use any of these devices to control your smart lock that way if you prefer. Additionally, the August Lock works with Z-Wave Plus systems as well as Bluetooth.
Through the use of your Protect America app or your security system panel, you can remotely open and close your sectional garage door. This makes it simple to come and go quickly and ensures you can close or open the garage door while away from home. Your home never has to be left unprotected.
The Z-Wave technology module allows you to turn the lights on and off throughout your home as well as dim them. You can do this through the Protect America app or through a web browser. This wireless control gives your home automation more functionality and increased customization.
Protect America's home security system is compatible with the Amazon Echo Dot, which enables you to control your Protect America home automation features with the use of your Amazon Echo.
Few home security companies provide such compatibility and universality when it comes to integrating existing home automation equipment with new home security equipment provided by the company.
All equipment is covered by a lifetime warranty, meaning Protect America will ship replacement parts for all defective equipment at no charge to the customer. As detailed above, Protect America equipment is also free, including one control panel, three door and window sensors, and one motion detector.
Protect America's alarm system provides monitoring through landline (least expensive), broadband, and cellular communication; it's a rarity for a security company to provide all three of these warranties in the residential security system industry.
This type of superior customer service is another way Protect America has set itself apart from its competition.
Protect America offers multiple home security packages that you can customize to fit your particular needs. Each package includes free equipment, free activation, and professional 24/7 monitoring.
For a customized instant quote, you can contact Protect America through the "Visit Site" button at the top of this profile page. You can also upgrade any package to include smart home automation capabilities. Package details for Protect America's three main home security plans are below:
|Copper Package||Silver Package||Platinum Package|
|Standard control panel||Standard control panel||Standard control panel|
|3 Door/window sensors||9 Door/window sensors||14 Door/window sensors|
|1 Motion detector||1 Motion detector||1 Motion detector|
|1 Yard sign||1 Yard sign||1 Yard sign|
|4 door/window stickers||4 door/window stickers||4 door/window stickers|
Protect America's security cameras have 24/7 live video monitoring. There is also a two-way voice capability service that enables communication on both ends. Read Protect America security reviews below to see what customers have to say about video monitoring capabilities.
Protect America alarm system has been in business since 1992. Having a home security company that has ample experience in alarm systems and burglar and theft situations can give homeowners peace of mind that their home and family will be in good hands.
Protect America has had decades to develop a home security system and alarm monitoring company that is efficient, trustworthy, and affordable.
Protect America reviews are overwhelmingly positive, awarding them an extremely high star rating from consumers. Protect America reviews highlight exceptional customer service, quality equipment, simple installation, and affordable prices.
Satisfactory reviews for Protect America provide peace of mind that the home security company is respected by the majority of its customers. Protect America users are clearly impressed and happy with its products and services.
Perhaps the least appealing feature of the alarm company for some people is its 36-month contract. However, lengthy contracts aren't unusual in the home security system industry.
A somewhat lengthy contract is much more common for companies that offer low-cost monitoring fees and free equipment as Protect America does. Read Protect America reviews below to see how customers feel about the lengthy contract and the home security provider as a whole.
If customers decide to cancel their contracts before the 36-month term, Protect America requires them to pay the remaining balance. However, this isn't uncommon with home security companies and Protect America offers an extremely low monthly monitoring fee with no upfront fees or equipment costs.
With this in mind, the long-term contract and cancellation terms may not be a problem.
Their customer support has been wonderful, and I've had no problems whatsoever with the equipment. They came out and installed, and they have an answer to all my questions.
It was initially recommended to us, and we've used them for a while. Installing it was very easy; straight to the point. Plus, I've had no problems with their customer support. They've been excellent. I just wish they could lower their prices a bit.
We've had Protect America for 10 years, and they've offered a great service. The equipment works well, and we plan to continue using it. It's the service that we need.
It's been reliable and good, I haven't had any problem with it. They helped me install it, so it was pretty good.
So far, the service has worked fine. The equipment is okay; I actually installed it myself. We never get the window or garden sign that shows Protect America or something. I think it'll be better if we get one.
I've had a couple of issues over the years, and they've always been able to talk to me. They helped me over the phone, and have sent me parts immediately. Over these past 30 years, I'd say it has been just fine.
After comparing some pricing and quality, I decided to go with Protect America. They're really knowledgeable with the equipment and the service, so I'm satisfied with them.
Our alarm has gone off in the middle of the night, and they immediately call and stay on the phone with you, until the whole thing is figured out. Installing the system is time consuming, like any other alarm system company, and a little tedious, but the result is good. I like that the cellular panels are not connected to our internet cable, so even if the electricity goes out, we're still protected. They're just very good.
We've been with Protect America for years, and they've been very good. Anytime we've had any problems, we just call them, and they take care of it.
The service has been excellent so far The only problem we've ever had was with one of the motion detectors. They just sent us a new one, but other than that, everything has been great.
The installation process was the easiest process ever. We did it all ourselves. They were very knowledgeable, so I have nothing but good things to say about their support.
I'm just perfectly happy with them. Whenever I've had a problem, they've there to help me fix it. Plus, it was very straightforward and simple to install. I've had a few problems with their Away from home App, but other than that, everything's fine. I actually chose them because they had a lower price, and they were the only company that offered a wireless option.
They're always there to answer my questions, 24 hours a day. The installation process was very quick, very easy, and when they did upgrades, they sent them to us. We've had Protect America for 15 years, and we've never had an issue. If they have a problem with some of our equipment, there are items there to upgrade our equipment at no extra charge, just because we are loyal customers. We won't be changing.
So far, the equipment as worked just fine. The few times that I've had to deal with their agents worked out very smoothly. Besides, installing it was very easy.
Their representatives have been very nice every time I've called. They're always polite and friendly as well. Also, a gentleman came and installed everything, so that was easy. I would recommend Protect America to other people that are looking for a security system. They do a great job.
My experience with them every time I call someone, has been wonderful. They're able to answer my questions. There was no problem with the installation. Everything ran as smoothly as possible. I'm just satisfied with the service that I get from Protect America.
I don't like ADT, and at the time, that's all we had in my town. After doing some research online, I found Protect America, and they were much better! They mailed me the system, and I installed it on my own. Their customer support knows exactly what you're doing and when you're doing. They have so much information. I've had the system for a long time, probably over ten years, and it's worked just fine. I feel really safe with this system.
I would say the equipment is very good, I'm very pleased. I actually installed it myself, with the help of someone by the telephone. It's been a wonderful experience!
When I first got with their customer support, they were very good. Installing the system was fine, and the equipment has been good, however, somethings is not working well. The alarm goes off if I open a door. I live alone, and can't screw with that stuff. Also, it seems like every time I buy new batteries, they just don't work. Besides that, they're very good with me. They give me time to call them when I accidentally set the alarm off.
It was easy to install the system, and the equipment worked really well so far. Plus, the representatives were very good. They answered all my questions.
Protect America's customer service is always very positive, and respond immediately when the alarm goes off. They've been helpful in getting things settled. Installing the system is very simple. In fact, I moved it from one house to the other by myself. I'm confident that the house is safe. I know that if anything happens, I'm immediately called to see what the problem is.
I believe I'm enjoying all of it! I've had a good experience with the representatives. They are there when I call.
It's easy to install and their customer support is good. I had it before, so when I moved to the new house, we continued using their service.
My brother was happy with Protect America, so he suggested we try it, and they've been fantastic! We've tried to bypass the room in our house, and it was complicated at one point, but now it's pretty simple. Their representatives tried their best so we could feel more comfortable with what we were doing. They had no problem explaining anything to us. They've just been very cooperative, and really really nice.
Everything has been great so far. They came out and installed the whole system in less than an hour; they were wonderful!
They offer good customer support. They assisted me through the phone so I could install the system myself. It's worked fine so far, there hasn't been any problems with it. It's just all open shot, and very reliable.
Protect America has made me feel great! I've never had any problems with them, and that's the reason I stay with them; I like it. Besides, the initial installation was also fine.
I have to say that my experience has been a very good experience. It was rather simple to install the system, and our communication through the process wasn't bad. We purchased it for our protection, and it has always worked. Some things have malfunctioned before, and when I called them, their customer service has been good. I'm satisfied, that's all I can say about it.
So far, the equipment has been doing its job. The installation process was also pretty straight forward, and their representatives are fine.
They were very patient with me when it came to the installation process; it was good. I call them whenever there's a problem, and they walk me through step by step. I decided to go with Protect America because they offered more than 10 sensors, and so far, I've been happy with it.
I've gone to seminars to see what company offers the best option, and I chose Protect America. I've had it for over a decade now, and I still have much confidence in it. The system has worked out pretty well. Whenever something happens, like the machine going off, the police comes over right away. Plus, I liked the self-installation process. Every time I call their customer support team, they're always there with the right answers for me.
Customer service helped me with configuring all the sensors when I installed the system, so I'm satisfied with the, I've never had any issues with them. I'm just happy with them so far, I don't have any complaints. They were the first wireless provider, so that's the main reason I've been with them for over 15 years. I'm happy with the service.
I did the installation myself! It was easy. Also, their representatives are great! They have answers for everything. Overall, it's a good company.
I wouldn't say their customer support is'nt the greatest. Nothing happens unless you pursue them. I had to call 3 times once for the exact same problem. One of the detectors kept going off, and after a few tries, they finally sent me a replacement.
So far, I haven't had any problems with Protect America. Installing the system was pretty straight forward. They stayed on the phone to make sure that everything was in place, and tested appropriately. They're really helpful anytime I call their 800 number. I actually chose them because they gave me a low-cost option, to let my home personal security option. I believe it's been adequate to my personal needs.
Everyone I call for help is very helpful, courteous, experienced and willing to make you feel like they're there to help. They walk me through the whole problem I may be having, and they're happy to do it. I just got an updated panel, and I'm very happy with it.
I've been having problems with Protect America. The service is dead when something goes wrong. I'm basically the technician; I'm the one that has to fix the problem. I dislike that idea that they don't have anybody to come out and to do repairs. Don't get me wrong, I like the way everything is installed and setup. However, after a while, the window monitor falls off. I already have a couple of them that aren't working properly, and they don't send anyone out to fix it.
My house has a lot of windows, so Protect America had a good flexibility with customizing their system to my house. That was one of the main reasons I went with them. Customer support has always been great as well. They're pretty responsive when I've called, and they always help me out if I have troubleshooting issues with my system. When one of the sensors has issues, they send you out the replacements and all. There was an occasion when the alarm got tripped in, so I had a police officer at the door within 10 minutes of that. It was a false alarm at that time, but I know somebody will be here in case I need it. I'm just happy with the service.
Anytime I have to change something on the system, the only thing I have to do is call, and the representatives walk me through it. I feel very good about it! I've had it for a few years now, and only a few things have gone wrong with it. The only thing I'd like to say is that sometimes the alarm goes off, and nobody is there to ask me if everything is alright.
I happened to see an advertisement after somebody had broken into my house, so I saved the number and decided to call. They were really good, and helped me install the system. They're always willing to help and let me know when I can update the system. I just know that if something happens, they'll call me right away.
They're good and very reliable. When I need information or batteries, they give me all the information I need. Their customer service is very professional, as far as what they do. I've had false signals, and they called me really fast. They also guided me through the whole installation process. There was no rush on setting or programming the system. I say they're very professional; they haven't let me down.
Protect America was already in place when we moved into the building, and they were really good when I had to deal with someone.
I have enjoyed the service that they have provided. Every time I need assistance with my alarm system, I call them, and I they're always courteous and give me their full attention. They also set up the monitors and all, so the installation part was very easy. I've just enjoyed it so far. I would recommend them to anyone.
The equipment is quite favorable; however, they weren't really helpful on the installation area. We were asked to do it ourselves. Besides that, their customer support has been pretty good, sometimes a little pushy.
My husband was in security service in the air-force, and he said that they were a good company. Their representatives have never really had to call because the system works fine. I don't have any complaints. They just came out and installed it. When our motion detector malfunctioned, they just replaced it without a charge, so we haven't had a problem so far.
Protect America's customer support was very helpful. They will spend as much time as you need to help you understand everything. We did our own installation, and they helped us over the phone, so it went smoothly. They've just done a good job for us, and we appreciate the fact that when we do call for help, they're very helpful, and will spend as much time with us as necessary.
I'm very happy with Protect America. It's user friendly, and I got it all installed. Also, the people I spoke with were excellent. They call and get back to you very promptly. Somebody had just recommended it to me, and well, I kept it. Now, I feel protected.
Every time I've called their customer support, they've answered all my questions, so everything with them has been good, so far. Plus, the system has worked well. They were actually doing a free trial, and that's how I got it. It's been years now.
The system was already in my residence when I moved in, and so far, it's been good. I haven't had a problem with it. It works very well, and setting it up was very easy.
Installing the system was easy. They actually came out and did it for us, so they didn't just send it in the mail. They came out and completely set that up for us. On top of that, their customer service is excellent. I've never had an issue with them. They're also very good with those false alarms. They call us immediately, and give us time to respond the phone, and just stay on the line with us until the police come out. I just appreciate that.