Headquartered in Austin, Texas, Protect America provides self-installed home security systems, GPS, monitoring services, and automation solutions, and has serviced nearly half a million homes since 1992.

Protect America's monthly fees range from $19.99 to $42.99, and the company provides free equipment with its security services, including a control panel, motion detectors, door sensors, and window sensors.

With an exceptionally low monthly monitoring fee, free equipment, and no upfront fees, Protect America is the leading home security company in the industry. The company has the highest overall rating in the home security industry on BestCompany.com as well as a quality star rating from consumers.

Protect America is one of the most trusted and high-quality security solutions we've seen. Read the company highlights and see Protect America reviews from real consumers below.

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The Good

  • Protect America Cost
  • DIY Installation
  • Home Automation Features
  • Lifetime Equipment Warranty
  • Variety of Home Security Packages
  • 24/7 Video Monitoring
  • Industry Experience
  • Protect America Reviews

Protect America Cost

Protect America's monthly fee ranges from $19.99$41.99. With these prices, the yearly cost ranges from $239–$503. Protect America's complete cost over the course of the 36-month contract ranges from $719–$1,511.

This price includes 24/7 monitoring, no installation or equipment fees, a price match guarantee, and a locked-in rate. Customers who purchase Protect America's basic home security package will pay $19.99 per month, and customers who purchase the more advanced package with cellular monitoring and remote access to their system will pay $41.99 per month.

The higher cost for the cellular monitoring is due to the increased services and features (such as remote control of a security camera, real-time alerts from motion sensors, and other home automation features) that are not available with landline monitoring only.

$41.99 per month for added features and cellular monitoring is still a competitive price and one of the most affordable offers in the market. 

Compared to other do-it-yourself solutions, Protect America prices are very low. Most self-installed security system companies offering free equipment simply make you pay for it in the form of high-cost monthly monitoring services. This isn't the case with Protect America.

Free Protect America Equipment

While other home security system companies offer free equipment, few match Protect America in both the quantity and quality of the free equipment. Protect America equipment cost is absolutely free and includes the following with most of its packages:

  • 1 control panel
  • 3 door and window sensors
  • 1 motion detector

The free door and window sensors have a 5-year battery life and can be quickly and easily self-installed. The wireless sensors have a horizontal coverage range of 25 feet and can detect movement by intelligently sensing head emissions. They are pet-friendly, ignoring movement from objects 40 pounds or less.

Protect America equipment cost is completely free and is known for its high quality, beating out the majority of the home security company's competitors.

No Installation Fees

Unlike many other home security companies, Protect America does not charge installation fees. When you sign up for their services, you don't have to risk a burglar targeting your home before you can afford the cost of home security installation. You can get Protect America's protection right away.

Money-Back Guarantee

Protect America offers a 30-day money-back guarantee on all of its products. This gives customers time to test out the company's service and its security system before fully committing to the contract.

DIY Installation

Protect America's home security system is a do-it-yourself solution that takes less than one hour to set up. DIY security systems are convenient because it allows consumers to skip pricey and lengthy professional installations.

Many home security providers require costly professional installation and can take weeks to set up a date and time that works with the customer's schedule. Customers are also likely to be more familiar with the security equipment since they are the ones setting it up.

Many Protect America reviews below reference the quick and simple installation as a major benefit and relief. 

Home Automation Features

At less than $20 per month, you typically shouldn't expect your home security package to include home automation features; however, Protect America does include wireless control options.

Through the company's app, customers are able to view camera footage and control their security system, door locks (additional equipment cost) and lights/appliances (additional equipment cost) from a smartphone. Here is a breakdown of Protect America's home automation options:

Protect America Mobile App

Protect America's mobile app gives you control of your home security system from anywhere. From monitoring your entry points and controlling your appliances (garage door, thermostat, lights, and other appliances) to getting 24/7 access to live video of your home, you can stay apprised of your home security at all times and manage your security system with ease.

The app also sends notifications of any security alerts you need to be aware of, such as suspicious activity or system malfunction. 

August Smart Lock Pro

The August Lock is a smart lock you can control and monitor from anywhere at any time with the Protect America app. The door lock works with single cylinder deadbolts and similar to other Protect America security equipment, you can easily install it yourself within minutes.

With Protect America's door sensor and smart door lock, you never have to worry about someone entering your home through the door without you knowing, and you don't have to panic when you forget to lock the door; you can track any activity at your doorstep and remotely lock and secure your door immediately with the Protect America app.

This also means you don't have to carry around a home key because you have access to keyless entry with your smart lock. The August Smart Lock Pro is also compatible with Siri, Alexa, and the Google Assistant, so you can use any of these devices to control your smart lock that way if you prefer. Additionally, the August Lock works with Z-Wave Plus systems as well as Bluetooth.

Linear Garage Door Controller

Through the use of your Protect America app or your security system panel, you can remotely open and close your sectional garage door. This makes it simple to come and go quickly and ensures you can close or open the garage door while away from home. Your home never has to be left unprotected.

Z-Wave Light and Appliance Module

The Z-Wave technology module allows you to turn the lights on and off throughout your home as well as dim them. You can do this through the Protect America app or through a web browser. This wireless control gives your home automation more functionality and increased customization.

Amazon Echo Dot Integration

Protect America's home security system is compatible with the Amazon Echo Dot, which enables you to control your Protect America home automation features with the use of your Amazon Echo.

Few home security companies provide such compatibility and universality when it comes to integrating existing home automation equipment with new home security equipment provided by the company.  

Lifetime Equipment Warranty

All equipment is covered by a lifetime warranty, meaning Protect America will ship replacement parts for all defective equipment at no charge to the customer. As detailed above, Protect America equipment is also free, including one control panel, three door and window sensors, and one motion detector.

Protect America's alarm system provides monitoring through landline (least expensive), broadband, and cellular communication; it's a rarity for a security company to provide all three of these warranties in the residential security system industry.

This type of superior customer service is another way Protect America has set itself apart from its competition.

Variety of Home Security Packages

Protect America offers multiple home security packages that you can customize to fit your particular needs. Each package includes free equipment, free activation, and professional 24/7 monitoring.

You can also upgrade any package to include smart home automation capabilities. For a customized instant quote, you can contact Protect America through the "Visit Site" button at the top of this profile page. Package details for Protect America's three main home security plans are below:

Copper Package

  • Standard control panel
  • 3 door/window sensors
  • 1 motion detector
  • 1 yard sign
  • 4 door/window stickers

Silver Package

  • Standard control panel
  • 9 door/window sensors
  • 1 motion detector
  • 1 yard sign
  • 4 door/window stickers

Platinum Package

  • Standard control panel
  • 14 door/window sensors
  • 1 motion detector
  • 1 yard sign
  • 4 door/window stickers

24/7 Video Monitoring

Protect America's security cameras have 24/7 live video monitoring. There is also a two-way voice capability service that enables communication on both ends. Read Protect America security reviews below to see what customers have to say about video monitoring capabilities. 

Industry Experience

Protect America alarm system has been in business since 1992. Having a home security company that has ample experience in alarm systems and burglar and theft situations can give homeowners peace of mind that their home and family will be in good hands.

Protect America has had decades to develop a home security system and alarm monitoring company that is efficient, trustworthy, and affordable. 

Protect America Reviews

Protect America reviews are overwhelmingly positive, awarding them an extremely high star rating from consumers. Protect America reviews highlight exceptional customer service, quality equipment, simple installation, and affordable prices.

Satisfactory reviews for Protect America provide peace of mind that the home security company is respected by the majority of its customers. Protect America users are clearly impressed and happy with its products and services. 

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The Bad

  • 36-Month Contract
  • Cancellation Terms

36-Month Contract

Perhaps the least appealing feature of the alarm company for some people is its 36-month contract. However, lengthy contracts aren't unusual in the home security system industry.

A somewhat lengthy contract is much more common for companies that offer low-cost monitoring fees and free equipment as Protect America does. Read Protect America reviews below to see how customers feel about the lengthy contract and the home security provider as a whole. 

Cancellation Terms

If customers decide to cancel their contracts before the 36-month term, Protect America requires them to pay the remaining balance. However, this isn't uncommon with home security companies and Protect America offers an extremely low monthly monitoring fee with no upfront fees or equipment costs.

With this in mind, the long-term contract and cancellation terms may not be a problem.  

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The Bottom Line

With an impressive array of free equipment, affordable monthly monitoring service, zero upfront costs, and a free moving option, the Protect America security system is one of the most affordable security systems on the market today.

Protect America offers an attractive lifetime warranty on its equipment, a full range of monitoring options, as well as extensive home automation features.

Protect America does require a contract; however, contracts are not unusual for home security companies and Protect America's prices are one of the most affordable security solutions in the market. Also, you may feel more comfortable signing a long-term contract after reading the overwhelmingly positive Protect America reviews (shown below).

Protect America security reviews indicate the home security provider beats out most of its competition in terms of value for the price, customer service, and satisfaction.

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We'll Introduce You!

Call our recommended rep over at Protect America below.

1-(855) 969-9248

Disclaimer

As part of our service, we attempt to partner with all the companies that we review, and may get compensated when you click or call them from our site; however, regardless of any current, past, or future financial arrangements, companies listed on Best Company cannot buy their position, nor do we manipulate or inflate a company's ranking for financial gain. A company’s ranking is based on and calculated by an objective set of ranking criteria, as well as user reviews. See our How We Rank page for more information regarding our ranking algorithm.

All user reviews posted on Best Company are subject to screening and approval. We reserve the right to approve or deny any review posted to this site in accordance with our Review Guidelines. Best Company never suppresses user reviews—unless they are being investigated for authenticity, or if they violate our review guidelines. We encourage anyone who suspects a user review to be fraudulent or intentionally inaccurate to please notify our review moderation team.


User Reviews

Star Rating

4.2
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2,644 Reviews

Review Breakdown

5 star
54%
4 star
24%
3 star
7%
2 star
5%
1 star
10%

Sentiment Criteria

Value for your money
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Quality of product or service
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Company trustworthiness
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Verified Customer

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Blake Poltz
February 2nd, 2017 Wenatchee, WA

I love all of the features with Protect America. I have a camera set up at both doors and I can view them from my cell-phone whenever I want. I can also check to make sure that they system is armed. We got the system because I want to protect our new home that we just built. I found Protect America online and I have loved it. I give them a 10 out of 10.

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Brian Kelley
February 2nd, 2017 Selbyville, DE

There have been a lot of break-ins in my neighborhood lately, so I did some research online and came across Protect America. My experience with the company has been great so far, from talking to customer service to setting up the system. I would give them 10 stars out of 10.

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Anthony Smalls
February 2nd, 2017 St Helena Island, SC

I heard about Protect America from a friend and decided to go with them to help prevent a break in to the house. The service and sales team have both been excellent. 10/10!

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Elma Snipes
February 2nd, 2017 Cary, NC

I purchased a security system after hearing about Protect America from my daughter. The service was very good.

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Vincent & Frances Cronan
February 2nd, 2017 Reading, PA

I initially had ADT and was not happy with their service, so I switched to Protect America. Their service has been very good. But sometimes they're hard to get a hold of by phone. You can reach them on the internet, but I'm not always able to do that.

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Fountain of Deliverance
February 2nd, 2017 Lumberton, NC

We've been broken into a couple of times, so we decided to get Protect America after my daughter referred us. I've been very satisfied with the service. I give them a 10 because they answer my questions when I call and get back to me when I need them to.

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Chester Bahn
February 2nd, 2017 Sierra Vista, AZ

Since I live close to the border, I decided it might be a good idea to get a security system. The representative on the phone talked me through how to put in the alarm system. They're very knowledgeable in the system and helped to find the protection I wanted. We've been very satisfied with Protect America.

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Albert & Gail Jones
February 2nd, 2017 Goldsboro, NC

Coincidentally, we talked about getting a security system, and the next day, it was in the paper! We've been with Protect America for 14 years and are very satisfied! We've never had any problems. They're a fine company.

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Sharon Burrell
February 2nd, 2017 Las Cruces, NM

I had a break in and decided it was time to get a security system. I installed it myself, and it's been great!

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Carlito & Rosalinda Paguio
February 2nd, 2017 Oxnard, CA

I have a friend who told me about Protect America and decided to get the alarm system to protect my home. Their service has been above average - about an 8.

Verified Customer

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Fred & Judy
February 2nd, 2017 Ararat, VA

We've had several break ins, so a family referred us to Protect America. We've been very satisfied about what they have been able do for us. I give them a 10/10.

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Carla Cooper
February 2nd, 2017 Washington, DC

A friend told me about Protect America, and I went with them so I could be safe. The service has been great so far.

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Ryan Mcleod
February 2nd, 2017 Knoxville, TN

The customer service has been great. Whenever we have had any issue with anything in the equipment, they're prompt, and they guide you through it. I've never had an issue with not fixing something. If something needed to be sent to me, it usually arrived in a day or so. We have loved our home security system from Protect America!

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Fritzann Alexander
February 2nd, 2017 Wesley Chapel, FL

I've had Protect America for many years. My wife got an alarm system as our house was being built when she was still single. Everything was great up until about 2014 or 2016, in which time we've been having some problems with the master portion of the system. They're based out of Round Rock, Texas, so they don't really send any service, which means everything is do it yourself.

Verified Customer

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Dennis & Sharon Kurir
February 2nd, 2017 Longwood, FL

I purchased an alarm system for my home from Protect America. Everything has been great, and I feel very satisfied with the service.

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Jerry Campbell
February 2nd, 2017 Cleveland, OH

I decided to get an alarm system for my house in 2008, and I have liked everything. The service has been great!

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Tyler Kokjohn
February 2nd, 2017 Phoenix, AZ

Every time I've had a problem, the have been able to solve it. The service is good, and the product works, and that's basically all I need. The only complaint that I have is that they switched to a new sort of control box, and it doesn't give me the delay that I need to get in and turn the alarm off. So I'm constantly setting the thing off.

Verified Customer

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Carl Morgan
February 2nd, 2017 Busy, KY

Someone tried to break into my home once while my daughter was inside. After that, I decided to get a security system from Protect America after someone recommended them. Everything has been great.

Verified Customer

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Wayne Rousse
February 2nd, 2017 Cut Off, LA

Protect America is great. My experience has been very positive.

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Rufus Jordan
February 2nd, 2017 Headland, AL

I had a security system in other places, so I knew I was going to need one out here in Texas. Everything has been really great. Definitely a 9/10.

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Wendy & Billy
February 2nd, 2017 Ruston, LA

We decided to get a home security system to make sure that we were protected - especially when we were away from our home. Our research online told us to go with Protect America. When I called the sales people, the person I talked to was a very pleasant young man who answered all of my questions and went above and beyond. He was probably the main reason why we chose to go with Protect America.

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Robert & Sherry Morris
February 2nd, 2017 Levittown, PA

I wanted a security system to have peace of mind, and my online research led me to Protect America. I've been happy with them. They've been good to work with.

Verified Customer

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Joseph
February 2nd, 2017 Wausau, WI

We travel a lot and needed something to make sure our house was protected. We researched different offers and thought Protect America was the best. We decided to purchase door and window sensors, as well as smoke and fire alarms. Everyone we have talked to has been great to work with - they answered questions, gave tips, and were so polite and so nice. I was amazed that any business could put that much time into satisfying their customers! I only wish that they had a camera option so that we could see who it is when people come to our backdoor.

Verified Customer

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Vance Feiler
February 2nd, 2017 Corpus Christi, TX

I did research on home alarm systems about 10 years ago and decided to choose Protect America. They always call rapidly when the alarm goes off and they respond accordingly to what is going on. I've been very satisfied with the service overall.

Verified Customer

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Vergie & Lee Celestine
February 2nd, 2017 Carencro, LA

My dad purchased Protect America, so I decided purchase a system from them as well. The equipment is high quality, and the service has been great so far! They're awesome!

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Jennifer & Jeffrey Schouten
February 2nd, 2017 Granite Bay, CA

When I was looking for an alarm system, Protect America offered a pretty reasonable price, so I decided to go with them. I've been with them for about 16 years now. The sales team, however, is average. As far as retention goes, keeping their long, loyal customers is something they're below average in. I asked to have a couple of sensors in my new contract and they declined. So I am actually thinking about leaving them.

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Cheryl & Kirby Haley
February 2nd, 2017 Austin, TX

We were previously with ADT and were unhappy with them, so we wanted to continue with a service, which is when we decided to go with Protect America. The've been great so far. The only problem is that technical support isn't available all night. Once it gets late, their phones shut down and you have to text them. Sometimes it's kind of hard to diagnose the problems when you're texting with someone.

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Dana Yost
February 2nd, 2017 Snohomish, WA

We got a security system to improve the security at our home. We've been with Protect America for ten years now, and the service has been very good. It works every time, and we haven't had any problems

Verified Customer

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Stanley Hill
February 2nd, 2017 Radcliff, KY

When we first moved into our home, we were the only house around. This was back in 2004, so we decided to get a system for the doors and windows. We haven't had any problems, and things have been pretty good.

Verified Customer

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Magdy & Suzette Albert
February 2nd, 2017 Dundee Township, IL

I had a home security system in my previous home and decided that I needed one in my current home. I signed up with Protect America after looking on the web, and I haven't had any problems. Whenever I place a service call, they answer pretty quickly and always answer my questions.

Verified Customer

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Ted
February 2nd, 2017 Texas

I purchased the full home coverage and fire alarms after finding Protect America online. Sometimes we leave out of the country, so we wanted some peace of mind about our home wile we were gone. We've been very satisfied with the level of service we have received.

Verified Customer

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Daniel Turner
February 2nd, 2017 Jonesboro, AR

The overall experience with Protect America has been good, but lately (as in the past six or seven months) things haven't gone as well. I would have to give them a 5.

Verified Customer

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Frederick Hormes
February 2nd, 2017 Deltona, FL

I am a long term customer of Protect America, and I will stay with them as long as they're in business. The people whom I have talked to have been very helpful. Everything was easy to install and gives me peace of mind from a security standpoint.

Verified Customer

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Patricia Castellucci
February 2nd, 2017 Gloversville, NY

Protect America is great. My nephew found them on the internet and I have been with them since 2005. They were very good to work with and not pushy or anything.

Verified Customer

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Deb & Michael Corkery
February 2nd, 2017 Holdrege, NE

I live out in the country so I figured we would get a security system for protection for the house. I have been very satisfied with the service so far. Everything has been excellent!

Verified Customer

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Gaye Shephard
February 2nd, 2017 Roanoke, VA

My mother purchased a security system from Protect America and suggested that I get it. I work for a police department so I felt it would be necessary thing to have so I purchased a system as well. I've been very happy with it so far. The company has gone out of their way to help. 10/10.

Verified Customer

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Debbie Nelson
February 2nd, 2017 Olympia, WA

Crime rates in the area have gone up so I decided to buy a home security system. Protect America has been excellent to work with, and they always have great service!

Verified Customer

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Gary & Corliss Connelly
February 2nd, 2017 Laguna Niguel, CA

One of the first things I get whenever we move is a security system. It has been a long time since we initially signed up with Protect America, but the experience overall has been excellent! They deserve 9 stars because it has been a very positive experience.

Verified Customer

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Roosevelt Hall
February 2nd, 2017 Kansas City, MO

I heard about Protect America through some family years ago. I wanted to protect my house when I'm gone so I signed up for their services. I really like how it has worked so far. It has been great!

Verified Customer

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Kira Choyce
February 2nd, 2017 Lake Elsinore, CA

We purchased a system in order to have actual security when we're away from home and also when we are there. Everything has been good with the service.

Verified Customer

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James Bonga
February 2nd, 2017 Salida, CO

I knew about Protect America back east but now I live in Colorado. I got Protect America basically to protect the house because you knever know when you are going to need it, especially when you go to sleep at night. Often times, when I come down the steps, the thing goes off because I forgot to turn it off upstairs, but besides that, it's great!

Verified Customer

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Richard & Luann Marbie
February 2nd, 2017 DuBois, PA

I've been with Protect America for about 3 years after hearing about them on the TV. Everything has been great so far. The company's representatives are very knowledgeable about their systems. Overall, I give them 10/10.

Verified Customer

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Maurice Knauer
February 2nd, 2017 Felton, PA

We live out in the country and a lot of houses were being broken into and I used to work night shifts. We decided to get a security system to protect the family and our home. After researching different progam systems, I found Protect America. We purchased the smoke and burglar services. So far we haven't had any problems. They've made replacements to the system with no charge.

Verified Customer

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Jesse & Carole Jordan
February 2nd, 2017 Piedmont, SC

Because of the way the world is going, we decided to get a security system for our house. We've been with Protect America for twenty some odd years, and we have been very satisfied. I would give them a 10.