Protect America

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Protect America Logo

Protect America

verified
Offers include free Protect America equipment such as motion detectors, door sensors, and window sensors. $0 in up-front costs.
1-(855) 969-9248

Headquartered in Austin, Texas, Protect America provides self-installed home security systems, monitoring services, and automation solutions, and has serviced nearly half a million homes since 1992. Protect America's monthly fees range from $19.99 to $42.99, and the company provides free equipment with its security services, including a control panel, motion detectors, door sensors, and window sensors.

With an exceptionally low monthly monitoring fee, free equipment, and no upfront fees, Protect America is the leading home security company in the industry. The company has the highest overall rating in the home security industry as well as a quality star rating from consumers. Protect America is one of the most trusted and high-quality security solutions we've seen. Read the company highlights and see Protect America reviews from real consumers below.

Click Here to Read Protect America Reviews

The Good

  • Protect America Cost
  • DIY Installation
  • Home Automation Features
  • Lifetime Equipment Warranty
  • Variety of Home Security Packages
  • 24/7 Video Monitoring
  • Almost 30 Years of Experience in the Home Security Industry 
  • Protect America Reviews

Protect America Cost

Protect America's monthly fee ranges from $19.99 - $41.99. With said prices, the yearly cost ranges from $239 - $503. Protect America's complete cost over the course of the 36-month contract ranges from $719 to $1,511. This price includes 24/7 monitoring, no installation or equipment fees, a price match guarantee, and a locked-in rate. Customers who purchase Protect America's basic home security package will pay $19.99/mo, and customers who purchase the more advanced package with cellular monitoring and remote access to their system will pay $41.99/mo.

The higher cost for the cellular monitoring is due to the increased services and features available (such as remote control of a security camera, real-time alerts from motion sensors and other home automation features) that are not available with landline monitoring only. $41.99/month for added features and cellular monitoring is still a competitive price and one of the most affordable offers out there. 

Compared to other do-it-yourself solutions, Protect America prices are very low. Most self-installed security system companies who offer free equipment simply make you pay for it in the form of high-cost monthly monitoring services. This isn't the case with Protect America.

Free Protect America Equipment

While other home security system companies offer free equipment, few match Protect America in both the quantity and quality of the free equipment. Protect America equipment cost is absolutely free and included with most of its packages is:

  • One control panel
  • Three door and window sensors
  • One motion detector

The free door and window sensors have a 5-year battery life and can be quickly and easily self-installed. The wireless sensors have a horizontal coverage range of 25 feet and can detect movement by intelligently sensing head emissions (though they are pet-friendly, ignoring movement from objects 40 pounds or less). Protect America equipment cost is completely free and is known for its high quality, beating out the majority of the home security company's competitors.

No Installation Fees

Unlike many other home security companies, Protect America does not charge installation fees. When you sign up for their services, you don't have to risk a burglar targeting your home before you can afford the cost of home security installation. You can get Protect America's protection right away.

DIY Installation

Protect America's home security system is a do-it-yourself solution that takes less than one hour to set up. DIY security systems are convenient because it allows consumers to skip pricey and lengthy professional installations. Many home security providers require a costly professional installation and can take weeks to set up a date and time that works with the customer's schedule. Customers are also likely to be more familiar with the security equipment since they are the ones setting it up.

Many Protect America reviews below reference the quick and simple installation as a major benefit and relief. 

Home Automation Features

At less than $20/month, you typically shouldn't expect your home security package to include home automation features; however, Protect America does include wireless control options. Through the company's app, customers are able to view camera footage and control their security system, door locks (additional equipment cost) and lights/appliances (additional equipment cost) from a smartphone. Here is a breakdown of Protect America's home automation options:

Protect America Mobile App

Protect America has a mobile app that gives you control of your home security system from anywhere. From monitoring your entry points and controlling your appliances (garage door, thermostat, lights, & other appliances) to getting 24/7 access to live video of your home, you can stay apprised of your home security at all times and manage your security system with ease. Lastly, the app gives you notifications of any security alerts you need to be aware of, such as suspicious activity or system malfunction. 

August Smart Lock Pro

The August Lock is a smart lock you can control and monitor from anywhere at any time with the Protect America app. The door lock works with single cylinder deadbolts and similar to other Protect America security equipment, you can easily install it yourself within minutes.

With Protect America's door sensor and smart door lock, you never have to worry about someone entering your home through the door without you knowing, and you don't have to panic when you forget to lock the door; you can track any activity at your doorstep and remotely lock and secure your door immediately with the Protect America app. This also means you don't have to carry around a home key because you have access to keyless entry with your smart lock.

The August Smart Lock Pro is also compatible with Siri, Alexa, and the Google Assistant, so you can use any of these devices to control your smart lock that way if you prefer. Additionally, the August Lock works with Z-Wave Plus systems as well as Bluetooth.

Linear Garage Door Controller

Through the use of your Protect America app or your security system panel, you can remotely open and close your sectional garage door. This makes it simple to come and go quickly and ensures you can close or open the garage door if you need to while away from home. Your home never has to be left unprotected.

Z-Wave Light & Appliance Module

The Z-Wave technology module allows you to turn the lights on and off throughout your home as well as gives you the capability to dim them. You can do this through the Protect America app or through a web browser. This wireless control gives your home automation more functionality and increased customization.

Amazon Echo Dot Integration

Protect America's home security system is compatible with the Amazon Echo Dot, which enables you to control your Protect America home automation features with the use of your Amazon Echo. Few home security companies provide such compatibility and universality when it comes to integrating existing home automation equipment with new home security equipment provided by the company.  

Lifetime Equipment Warranty

All equipment is covered by a lifetime warranty, meaning Protect America will ship replacement parts for all defective equipment at no charge to the customer. As detailed above, Protect America equipment is also free, including one control panel, three door and window sensors, and one motion detector.

Protect America's alarm system provides monitoring through landline (least expensive), broadband, and cellular communication; it's a rarity for a security company to provide all three of these warranties in the residential security system industry. This type of superior customer service is another way Protect America has set itself apart from its competition.

Variety of Home Security Packages

Protect America offers multiple home security packages that you can customize to fit your particular needs. Each package includes free equipment, free activation, and professional 24/7 monitoring. You can also upgrade any package to include smart home automation capabilities. For a customized instant quote, you can contact Protect America through the "Visit Site" button at the top of this profile page. Package details for Protect America's three main home security plans are below:

Copper Package

  • Standard control panel
  • 3 Door/window sensors
  • 1 Motion detector
  • 1 Yard sign
  • 4 Door/window stickers

Silver Package

  • Standard control panel
  • 9 Door/window sensors
  • 1 Motion detector
  • 1 Yard sign
  • 4 Door/window stickers

Platinum Package

  • Standard control panel
  • 14 Door/window sensors
  • 1 Motion detector
  • 1 Yard sign
  • 4 Door/window stickers

24/7 Video Monitoring

Protect America has 24/7 live video monitoring for their security cameras. There is also a two-way voice capability service that enables communication on both ends. Read Protect America security reviews below to see what customers have to say about video monitoring capabilities. 

Almost 30 Years of Experience in the Home Security Industry 

Protect America alarm system has been in business since 1992. Having a home security company that has ample amounts of experience in alarm systems and burglar & theft situations can give homeowners peace of mind that their home and family will be in good hands. Protect America has had decades to develop a home security system and alarm monitoring company that is efficient, trustworthy, and affordable. 

Protect America Reviews

Protect America reviews are overwhelmingly positive, awarding them an extremely high star rating from consumers. Protect America reviews highlight exceptional customer service, quality equipment, simple installation, and affordable prices. Satisfactory Protect America reviews provide peace of mind that the home security company is respected by the majority of its customers. Protect America users are clearly impressed and happy with its products and services. 

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The Bad

  • 36-Month Contract
  • Cancellation Terms

36-Month Contract

Perhaps the least appealing feature of the alarm company for some people is its 36-month contract. However, lengthy contracts aren't unusual in the home security system industry. A somewhat lengthy contract is much more common for companies who offer low-cost monitoring fees and free equipment as Protect America does. Read Protect America reviews below to see how customers feel about the lengthy contract and the home security provider as a whole. 

Cancellation Terms

If a customer decides to cancel their contract before the 36-month term, Protect America requires them to pay the remaining balance. However, this isn't uncommon with home security companies and Protect America offers an extremely low monthly monitoring fee with no upfront fees or equipment costs. With this in mind, the long-term contract and cancellation terms may not be a problem.  

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The Bottom Line

With an impressive array of free equipment, affordable monthly monitoring service, zero upfront costs, and a free moving option, the Protect America security system is one of the most affordable security systems on the market today. Protect America offers an attractive lifetime warranty on its equipment, a full range of monitoring options, as well as extensive home automation features.

Protect America does require a contract; However, contracts are not unusual for home security companies and Protect America prices are one of the most affordable security solutions out there. Also, you may feel more comfortable signing a long-term contract after reading the overwhelmingly positive Protect America reviews (shown below).

Protect America security reviews indicate the home security provider beats out most of its competition in terms of value for the price, customer service, and satisfaction.

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We'll Introduce You!

Call our recommended rep over at Protect America below.

1-(855) 969-9248

Disclaimer

As part of our service, we attempt to partner with all the companies that we review, and may get compensated when you click or call them from our site; however, regardless of any current, past, or future financial arrangements, companies listed on Best Company cannot buy their position, nor do we manipulate or inflate a company's ranking for financial gain. A company’s ranking is based on and calculated by an objective set of ranking criteria, as well as user reviews. For more information on how we rank companies, click here.

All user reviews posted on Best Company are subject to screening and approval. We reserve the right to approve or deny any review posted to this site in accordance with our Review Guidelines. Best Company never suppresses user reviews—unless they are being investigated for authenticity, or if they violate our review guidelines. We encourage anyone who suspects a user review to be fraudulent or intentionally inaccurate to please notify us here.


User Reviews

4.1

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2188 Reviews

Your trust is our top priority, so we check all reviews for accuracy and relevance. Additionally, we do not allow companies to alter or remove reviews. Learn more

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Natasha
January 1st, 2019 Akron, OH DETAILS
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The previous owners of the house had Protect America equipment so I ended up getting a pretty good deal. I haven't had any problems but I haven't seed it for long. The best part is the mobile capabilities. Customer service was able to describe things easily and answer questions really fast.

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Taylor
January 1st, 2019 Athens, TN DETAILS
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It's a really good quality but the velcro on it sometimes come off. They are good at helping but sometimes it's hard to get a hold of them. I like that I can secure it from my phone.

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Doug
January 1st, 2019 South Bend, IN DETAILS
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Customer service is always responsive. The product is cost effective and it functions.

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Kimberly
January 1st, 2019 La Fargeville, NY DETAILS
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They're fast and inexpensive. They are easy to install and if we open the door it goes off immediately. They walked us through it step by step. One time I forgot to set the alarm I set the alarm the wrong way or whatever and they instantly called and asked me what was wrong.

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Curtis
January 1st, 2019 Chino Hills, CA DETAILS
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Customer service was really courteous and reassure me that that I can call with problems or questions. When I had questions and issues about setting up my system, it didn't take me a long time to get to a person to handle my problem. Well I haven't had my alarm system go off yet, but it works and the police arrive quickly but I do have a camera that highlights my entire street.

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Allen
January 1st, 2019 Vanleer, TN DETAILS
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It was the cheapest one. It is easy to learn and it is easy to use. Sales support was really good but trying to get information kind of sucks.

Protect America Logo

Reply from Protect America

Nov 26, 2018

Hey Allen, we’re sorry to hear that our customer service representatives are not handling your account properly. At Protect America we strive to always put our customers first and resolve any issues as quickly and politely as possible. Could you please DM us with additional details so that we may assist you with this? Thanks and please let us know if you have any questions!

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Jillian
January 1st, 2019 Hammond, IN DETAILS
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All the representatives are really helpful, they answered all the questions I needed to be answered. They seem to be the most call friendly company. The sensor seem a little flimsy but they do work.

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Janice
January 1st, 2019 Baldwinsville, NY DETAILS
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They are knowledgeable and professional. I liked the simplicity, the price, and the flexibility. They could come up with a way that we can add more equipment to the alarm system, like maybe a different camera that you can just add to the system to improve it.

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Cecelia
January 1st, 2019 Navarre, FL DETAILS
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It's very easy to use. It's very simple to see exactly what's going on and it'll alert very quickly. The alarm works very well and there is no question about it. They were very thorough with instructions and able to be reached with any concerns.

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Emilie
January 1st, 2019 Plattsburg, MO DETAILS
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They are prompt with their response. The best part is I can act from my phone and I don't have to call.

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Drenda
January 1st, 2019 Kingsport, TN DETAILS
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They are very attentive and patient and they returned our calls immediately. It works well, installation was easy, and we could kind of customize our package.

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Walter
January 1st, 2019 Knoxville, TN DETAILS
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I chose them because the sales representative when I contacted the company acknowledged my different situation I needed and made it happen for me. It has given me a feeling of security. It has alerted me and it works great.

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Mae
January 1st, 2019 Clarksdale, MS DETAILS
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The best thing is the quick service when they communicate with you. After the second false alarm they'd call you and ask to make sure that it's a false alarm within maybe two seconds after the incident.

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Donna
January 1st, 2019 Columbus, OH DETAILS
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I've never had problems and it was easy to install. I liked the indoor camera. It is not expensive They're always there when I need them and always answer my questions when I call in.

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Kristen
January 1st, 2019 Cumming, GA DETAILS
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The individuals I have talked to are very helpful and followed up and called up to make sure everything was set up. Set up was easy but I did have a glitch connected to my app.

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Kay
January 1st, 2019 Winston-Salem, NC DETAILS
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I like what they stand for. I like the offer and the price is good. When we contacted them the issue was resolved quickly. I love the microphone, its clear and the video. I love the whole experience, minor tweaks could make it perfect but that like every company.

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Anonymous
January 1st, 2019 Grover, MO DETAILS
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It is an affordable price to use the alarm system.

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Ellen
January 1st, 2019 Toledo, OH DETAILS
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They're pretty expedient with everything, whether it's an actual or false alarm. The cameras are a little cheesy. They maybe could have options for different alarm destination, I know that there certain protocols they have to be followed, but perhaps some of those protocols could be for gone depending on if our customer requested it or not.

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Johnny
January 1st, 2019 Rocky Top, TN DETAILS
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It all works good and I'm satisfied with it. They've been good about helping me.

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Joe
January 1st, 2019 New York, NY DETAILS
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Customer service worked. I had problem when I first hooked it up and when I called back in and they put me back on the right track and let me know what I need to do and what I was doing wrong.

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Robert
January 1st, 2019 Columbus, OH DETAILS
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I got Protect America to protect my family. It lets me know my house is safe and protected. They keep me updated on what's going on. They're pretty accurate and helpful.

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Anonymous
January 1st, 2019 Asheville, NC DETAILS
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Protect America is quality but inexpensive. They are easy to use and install. Customer service really helped me through the installation, but I haven't used them more than that.

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Michelle
January 1st, 2019 Kennewick, WA DETAILS
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I chose them because they had really good ratings on Consumer Reports. The alarm system could be louder so we could hear it through out the house. They have been very helpful on getting the system set up and learning how to run it.

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Marah
January 1st, 2019 DETAILS
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It's my first time having a camera system and it is great quality and the people are very respectful and accommodating. I am able to look at my puppy on my phone, you can see it cleat in the daytime.

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Emmett
January 1st, 2019 Albertson, NC DETAILS
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Customer support is concerned. The feeling of security knowing that you are protected and if something happens help is on the way is the best thing about it. I'm very satisfied, they do a great job.

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Schiller
January 1st, 2019 Winter Garden, FL DETAILS
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The customer service agent was very helpful. We always get texted every time when we open windows. It's good to know your system in your own home, the company is doing what they're supposed to do.

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Reginald
January 1st, 2019 Bennettsville, SC DETAILS
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They didn't give me all my sensors so I had to order it twice and still it's still missing something. So far everything s working good, I can look it on my phone all day. I like that I can lock it on my phone. They need to let the people know that it does include in the sensors when they order. I'm happy overall.

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Ron
January 1st, 2019 Quinlan, TX DETAILS
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Customer service was very good. It got here fast and was easy to install. Everything works good.

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Paula
January 1st, 2019 Omaha, NE DETAILS
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It was a reasonable cost and sounded easy to install, so we picked them. It seems to working well and to be good equipment. It's easy to understand and customer service contacts in a timely manner.

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Valerie
January 1st, 2019 Charlotte, NC DETAILS
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The convenience of it was the best thing about it.

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Tyree
January 1st, 2019 Painesville, OH DETAILS
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I have newborn son so just wanted my house will little safer. It is pretty great equipment. They could improve with better descriptions during the initial pitch and better upgrades to the wireless cameras outdoors. Customer service is very professional.

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Bobby
January 1st, 2019 Lubbock, TX DETAILS
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Their prices are reasonable. I feel safe and I know my family is safe. I feel very secure knowing that every time I open the door, they know it's open. Customer service was very accurate when I called.

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Tom
January 1st, 2019 Skiatook, OK DETAILS
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They were patient enough to help me get it all set up. It's easy to hook up. I feel secure. I'd recommend them.

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Anonymous
January 1st, 2019 Griffin, GA DETAILS
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The best part is the peace of mind and the customer service. The customer service was great. The equipment was really good.

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Leah
January 2nd, 2019 Las Vegas, NV DETAILS
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This is the 2nd renewal of our contract (I wish there wouldn't be any contract coz in my opinion regardless there's a contract or no contract if the customer is satisfied with the service, they would stay longer.). Customer service is really great, never had any problems or issues, they are very patient, attentive & helpful with our concerns. The system itself is great as well.

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Thea
December 31st, 2018 Charlotte, NC DETAILS
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The customer service is really helpful. The equipment seems to be pretty reliable so far. It's easy to use, but they could let the potential customer know that it is self installed.

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Kathy
December 31st, 2018 Indianapolis, IN DETAILS
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A friend referred me to them. It was easy to install and so far it's durable. They tried to give me a better price.

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Curtis
December 31st, 2018 Chicago, IL DETAILS
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I used them before for my business and they were great. Price and customer service are the best things about using Protect America. They're always responsive and helpful.

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Joshua
December 31st, 2018 Sweetwater, TN DETAILS
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Everything is good about the equipment. Customer service is great.

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Robert
December 31st, 2018 Niagara Falls, NY DETAILS
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It offers the best deal. I like most the sensors. The best thing is the free hardware and upgrades. They could get rid of exit delay.

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Mamie
December 31st, 2018 New York, NY DETAILS
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Customer service was good and the security equipment is easy.

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Melanie
December 31st, 2018 Nashville, TN DETAILS
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They're really helpful and everything works right. The best thing is you can use your cellphone in it.

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Verified Customer

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Sean
December 31st, 2018 Battle Creek, MI DETAILS
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I chose protect America for the cost and ease of installation. We haven't had any problems with it. They've always been able to respond to what we need and answer questions.

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Verified Customer

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Robert & Lacey
December 31st, 2018 Leslie, MI DETAILS
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I had absolutely excellent customer service, they were very helpful. It's easy to use. I was hoping a few more things would be included.

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Verified Customer

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Tim
December 31st, 2018 Ranchester, WY DETAILS
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I found them in a phone book. I feel safer. They've been really helpful. The equipment is a little difficult.

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Verified Customer

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Kenisha
December 31st, 2018 Orange Park, FL DETAILS
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When I first received my equipment they walked me through very detailed to the process. I like the response time, I had a couple of alarms go off and they call me without any lack in time.

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Verified Customer

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Darlene
December 31st, 2018 Cincinnati, OH DETAILS
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It's a flexible system you can take with you anywhere you go. The best thing is the peace of mind. Customer support always responds to me when I need them to.

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Verified Customer

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Chelsea
December 31st, 2018 Dayton, OH DETAILS
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Everything works pretty good. I like the app. I haven't been using customer service too much, but when I do it's good.

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Verified Customer

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Samantha
December 31st, 2018 Houston, TX DETAILS
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I picked them out of the companies I talked to for a quote because they were the most customer service oriented and they were the first to talk to me about actual pricing without a lot of red tape. They've been really responsive to any questions I've had and when my husband and I received the system and how to install it, we had someone walk us through all of that and they were very patient and helpful. I know that they go above and beyond and at the money you pay a monthly fee that's something that I really care about. I know I'm not getting strong along. I didn't feel like it was a hassle at all. It is a pretty standard type of security equipment.

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Verified Customer

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Durant
December 31st, 2018 Baltimore, MD DETAILS
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We chose them because they were advertised over the internet. I haven't had any problems with it; what I wanted to use it for, it serves its purpose. I like getting it installed by myself and the customer service walks you right through it. I've only had it for a short time and I haven't had any problems with it.

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