Protect America

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Protect America Logo

Protect America

verified
Offers include free Protect America equipment such as motion detectors, door sensors, and window sensors. $0 in up-front costs.
1-(855) 969-9248

Headquartered in Austin, Texas, Protect America provides self-installed home security systems, monitoring services, and automation solutions, and has serviced nearly half a million homes since 1992. Protect America's monthly fees range from $19.99 to $42.99, and the company provides free equipment with its security services, including a control panel, motion detectors, door sensors, and window sensors.

With an exceptionally low monthly monitoring fee, free equipment, and no upfront fees, Protect America is the leading home security company in the industry. The company has the highest overall rating in the home security industry as well as a quality star rating from consumers. Protect America is one of the most trusted and high-quality security solutions we've seen. Read the company highlights and see Protect America reviews from real consumers below.

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The Good

  • Protect America Cost
  • DIY Installation
  • Home Automation Features
  • Lifetime Equipment Warranty
  • Variety of Home Security Packages
  • 24/7 Video Monitoring
  • Almost 30 Years of Experience in the Home Security Industry 
  • Protect America Reviews

Protect America Cost

Protect America's monthly fee ranges from $19.99 - $41.99. With said prices, the yearly cost ranges from $239 - $503. Protect America's complete cost over the course of the 36-month contract ranges from $719 to $1,511. This price includes 24/7 monitoring, no installation or equipment fees, a price match guarantee, and a locked-in rate. Customers who purchase Protect America's basic home security package will pay $19.99/mo, and customers who purchase the more advanced package with cellular monitoring and remote access to their system will pay $41.99/mo.

The higher cost for the cellular monitoring is due to the increased services and features available (such as remote control of a security camera, real-time alerts from motion sensors and other home automation features) that are not available with landline monitoring only. $41.99/month for added features and cellular monitoring is still a competitive price and one of the most affordable offers out there. 

Compared to other do-it-yourself solutions, Protect America prices are very low. Most self-installed security system companies who offer free equipment simply make you pay for it in the form of high-cost monthly monitoring services. This isn't the case with Protect America.

Free Protect America Equipment

While other home security system companies offer free equipment, few match Protect America in both the quantity and quality of the free equipment. Protect America equipment cost is absolutely free and included with most of its packages is:

  • One control panel
  • Three door and window sensors
  • One motion detector

The free door and window sensors have a 5-year battery life and can be quickly and easily self-installed. The wireless sensors have a horizontal coverage range of 25 feet and can detect movement by intelligently sensing head emissions (though they are pet-friendly, ignoring movement from objects 40 pounds or less). Protect America equipment cost is completely free and is known for its high quality, beating out the majority of the home security company's competitors.

No Installation Fees

Unlike many other home security companies, Protect America does not charge installation fees. When you sign up for their services, you don't have to risk a burglar targeting your home before you can afford the cost of home security installation. You can get Protect America's protection right away.

DIY Installation

Protect America's home security system is a do-it-yourself solution that takes less than one hour to set up. DIY security systems are convenient because it allows consumers to skip pricey and lengthy professional installations. Many home security providers require a costly professional installation and can take weeks to set up a date and time that works with the customer's schedule. Customers are also likely to be more familiar with the security equipment since they are the ones setting it up.

Many Protect America reviews below reference the quick and simple installation as a major benefit and relief. 

Home Automation Features

At less than $20/month, you typically shouldn't expect your home security package to include home automation features; however, Protect America does include wireless control options. Through the company's app, customers are able to view camera footage and control their security system, door locks (additional equipment cost) and lights/appliances (additional equipment cost) from a smartphone. Here is a breakdown of Protect America's home automation options:

Protect America Mobile App

Protect America has a mobile app that gives you control of your home security system from anywhere. From monitoring your entry points and controlling your appliances (garage door, thermostat, lights, & other appliances) to getting 24/7 access to live video of your home, you can stay apprised of your home security at all times and manage your security system with ease. Lastly, the app gives you notifications of any security alerts you need to be aware of, such as suspicious activity or system malfunction. 

August Smart Lock Pro

The August Lock is a smart lock you can control and monitor from anywhere at any time with the Protect America app. The door lock works with single cylinder deadbolts and similar to other Protect America security equipment, you can easily install it yourself within minutes.

With Protect America's door sensor and smart door lock, you never have to worry about someone entering your home through the door without you knowing, and you don't have to panic when you forget to lock the door; you can track any activity at your doorstep and remotely lock and secure your door immediately with the Protect America app. This also means you don't have to carry around a home key because you have access to keyless entry with your smart lock.

The August Smart Lock Pro is also compatible with Siri, Alexa, and the Google Assistant, so you can use any of these devices to control your smart lock that way if you prefer. Additionally, the August Lock works with Z-Wave Plus systems as well as Bluetooth.

Linear Garage Door Controller

Through the use of your Protect America app or your security system panel, you can remotely open and close your sectional garage door. This makes it simple to come and go quickly and ensures you can close or open the garage door if you need to while away from home. Your home never has to be left unprotected.

Z-Wave Light & Appliance Module

The Z-Wave technology module allows you to turn the lights on and off throughout your home as well as gives you the capability to dim them. You can do this through the Protect America app or through a web browser. This wireless control gives your home automation more functionality and increased customization.

Amazon Echo Dot Integration

Protect America's home security system is compatible with the Amazon Echo Dot, which enables you to control your Protect America home automation features with the use of your Amazon Echo. Few home security companies provide such compatibility and universality when it comes to integrating existing home automation equipment with new home security equipment provided by the company.  

Lifetime Equipment Warranty

All equipment is covered by a lifetime warranty, meaning Protect America will ship replacement parts for all defective equipment at no charge to the customer. As detailed above, Protect America equipment is also free, including one control panel, three door and window sensors, and one motion detector.

Protect America's alarm system provides monitoring through landline (least expensive), broadband, and cellular communication; it's a rarity for a security company to provide all three of these warranties in the residential security system industry. This type of superior customer service is another way Protect America has set itself apart from its competition.

Variety of Home Security Packages

Protect America offers multiple home security packages that you can customize to fit your particular needs. Each package includes free equipment, free activation, and professional 24/7 monitoring. You can also upgrade any package to include smart home automation capabilities. For a customized instant quote, you can contact Protect America through the "Visit Site" button at the top of this profile page. Package details for Protect America's three main home security plans are below:

Copper Package

  • Standard control panel
  • 3 Door/window sensors
  • 1 Motion detector
  • 1 Yard sign
  • 4 Door/window stickers

Silver Package

  • Standard control panel
  • 9 Door/window sensors
  • 1 Motion detector
  • 1 Yard sign
  • 4 Door/window stickers

Platinum Package

  • Standard control panel
  • 14 Door/window sensors
  • 1 Motion detector
  • 1 Yard sign
  • 4 Door/window stickers

24/7 Video Monitoring

Protect America has 24/7 live video monitoring for their security cameras. There is also a two-way voice capability service that enables communication on both ends. Read Protect America security reviews below to see what customers have to say about video monitoring capabilities. 

Almost 30 Years of Experience in the Home Security Industry 

Protect America alarm system has been in business since 1992. Having a home security company that has ample amounts of experience in alarm systems and burglar & theft situations can give homeowners peace of mind that their home and family will be in good hands. Protect America has had decades to develop a home security system and alarm monitoring company that is efficient, trustworthy, and affordable. 

Protect America Reviews

Protect America reviews are overwhelmingly positive, awarding them an extremely high star rating from consumers. Protect America reviews highlight exceptional customer service, quality equipment, simple installation, and affordable prices. Satisfactory Protect America reviews provide peace of mind that the home security company is respected by the majority of its customers. Protect America users are clearly impressed and happy with its products and services. 

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The Bad

  • 36-Month Contract
  • Cancellation Terms

36-Month Contract

Perhaps the least appealing feature of the alarm company for some people is its 36-month contract. However, lengthy contracts aren't unusual in the home security system industry. A somewhat lengthy contract is much more common for companies who offer low-cost monitoring fees and free equipment as Protect America does. Read Protect America reviews below to see how customers feel about the lengthy contract and the home security provider as a whole. 

Cancellation Terms

If a customer decides to cancel their contract before the 36-month term, Protect America requires them to pay the remaining balance. However, this isn't uncommon with home security companies and Protect America offers an extremely low monthly monitoring fee with no upfront fees or equipment costs. With this in mind, the long-term contract and cancellation terms may not be a problem.  

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The Bottom Line

With an impressive array of free equipment, affordable monthly monitoring service, zero upfront costs, and a free moving option, the Protect America security system is one of the most affordable security systems on the market today. Protect America offers an attractive lifetime warranty on its equipment, a full range of monitoring options, as well as extensive home automation features.

Protect America does require a contract; However, contracts are not unusual for home security companies and Protect America prices are one of the most affordable security solutions out there. Also, you may feel more comfortable signing a long-term contract after reading the overwhelmingly positive Protect America reviews (shown below).

Protect America security reviews indicate the home security provider beats out most of its competition in terms of value for the price, customer service, and satisfaction.

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We'll Introduce You!

Call our recommended rep over at Protect America below.

1-(855) 969-9248

Disclaimer

As part of our service, we attempt to partner with all the companies that we review, and may get compensated when you click or call them from our site; however, regardless of any current, past, or future financial arrangements, companies listed on Best Company cannot buy their position, nor do we manipulate or inflate a company's ranking for financial gain. A company’s ranking is based on and calculated by an objective set of ranking criteria, as well as user reviews. For more information on how we rank companies, click here.

All user reviews posted on Best Company are subject to screening and approval. We reserve the right to approve or deny any review posted to this site in accordance with our Review Guidelines. Best Company never suppresses user reviews—unless they are being investigated for authenticity, or if they violate our review guidelines. We encourage anyone who suspects a user review to be fraudulent or intentionally inaccurate to please notify us here.


User Reviews

Star Rating

4.2
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2,303 Reviews

Review Breakdown

5 star
53%
4 star
26%
3 star
7%
2 star
5%
1 star
9%

Sentiment Criteria

Value for your money
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Quality of product or service
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Customer Service
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Company trustworthiness
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Verified Customer

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LJ
February 21st, 2017 Temecula, CA

I have a monthly monitoring service and their equipment in my home. Been a customer for a long time. It was a little tricky setting it up myself but they walked me through it and were very patient, I've moved three times and each time they you know take up a time to help me reset up everything so I'm sure as far as the complexity it's probably equal among different companies so, they were able to help me so that was good

Verified Customer

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Roseanne Mcguire
February 21st, 2017 Philadelphia, PA

Getting locks and sensors from Protect America just seem like the right thing to do, I don't live in a bad neighborhood I just bought that this might be good to do 'cause I have 3 big sons so I don't have to worry about that so I just decided that I wanted to do that. I don't really have conversation with the sales team very much and everything is fine, it's doing good

Verified Customer

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Michelle Stewart
February 21st, 2017 Springfield, OR

Protect America has been very professional. I think it was kinda difficult, but okay.

Verified Customer

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Ivan Engelhardt
February 21st, 2017 Newman Lake, WA

My wife was out here on the evenings and I wasn't here I was working so we made it, we put it on so we have some protection. Everything has been good. I own the equipment but it is good, their service is really good.

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Robert Robertson
February 21st, 2017 Greensboro, NC

I like my service so far I have nothing to complain about it. Everyone was very polite and very courteous so I think they're really doing a great job. I am very satisfied- I've been using this for about 15 years or more. The only thing I have is I'm having problem with the wireless system that I got from my windows. I got one I pay for it and I have to send it back, I got another one and this one does not work either, one work and one business so I still have the one one that is not protected.

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Richard Sawyer
February 21st, 2017 Yucaipa, CA

The product is excellent. it has sensor, motion sensor and then the one are window sensor, the maintenance was fine, the control board help wireless..it didn't require a phone line that's why I got it. I feel good about the service too.

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Joe Ammons
February 21st, 2017 Quitman, TX

we needed an alarm system to begin with and the Protect America system was already there and we negotiated a price with them that we could live with and it's been a good service for us. The service is very well, they've been very good to us. It's been very easy, very simple and it's been very efficient. They've been very good about notifying us whenever there was an alarm and handling it in a professional manner

Verified Customer

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Kathryn Emerson
February 21st, 2017 Crescent City, CA

I felt like I needed an alarm system, but I'm not pleased because the alarm keeps going off when I go out when I'm out of town and have the law enforcement show up when there's nothing going on. Overall, they're not good, but the sales team is great.

Verified Customer

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Sylvia Harris
February 21st, 2017 Bronx, NY

I own a co-op and I needed protection for my apartment so I have security, a home services - so I use Protect America for home security. They are very good.

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Edward & Mary Wilson
February 21st, 2017 Falling Waters, WV

We have a full home security system. Both the customer support and service are excellent.

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Sean Truong
February 21st, 2017 San Jose, CA

I'm not happy with them. The equipment looked okay but the service is bad, rude people when I call them

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Terrie Fournier
February 21st, 2017 Plainville, MA

I was living in the mobile home park and the security around it, they have a security system and it wasn't that good so I want one for my home, for my windows and my doors. I think I looked it up on the internet 'cause I had it for 10 years. The system is okay...no one is broken in or anything. They can be kind of pushy sometimes trying to get you to buy some 'cause they wanna make to upgrade but I did

Verified Customer

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Scott Martin
February 21st, 2017 Mt Airy, NC

I work out of town a lot and just wanted it for my family. I'm satisfied cause it was easy to install and everything I'm satisfied with it. I wanna upgrade with them you know I got a few things I wanna add on it but other than that yeah everything is fine with me

Verified Customer

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DR
February 21st, 2017 Harvey, LA

The world's crazy, I just feel safer having an alarm system so I know when people are coming and going. The customer service, the product - I'm very pleased with it all. We've been with them for a long time

Verified Customer

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Lois Patterson
February 21st, 2017 Sarasota, FL

Overall their service is very good they have had some problems with some of the equipment, alarm equipment censors but probably nothing out of the ordinary so overall we're quite satisfied. We've probably had the security system like 15 years now - it's very, very good.

Verified Customer

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Majid Keramat
February 21st, 2017 Reseda, CA

This is a great company to work with. I wanted some protection for my house and everything works very well.

Verified Customer

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John Pray
February 21st, 2017 Hazard, KY

I'm a police officer and I thought we need it, home invasions. I've had Protect America over 15 years or so. Everything has been very good.

Verified Customer

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Carletha Wilson
February 21st, 2017 Stoneville, NC

I'm very satisfied with the product, service, and just overall.

Verified Customer

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Sal Cassaro
February 21st, 2017 Westfield, NJ

Somebody broke in and robbed our house - that's why we decided to purchase Protect America. They're very helpful anytime you have a problem, just call them up and they'd take care of it. I'm A hundred percent satisfied with the service.

Verified Customer

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Darin/Nadine B
February 21st, 2017 DeLand, FL

At the time our vehicles had been vandalized twice while they were on our driveway and we did not hear anything and were afraid that whoever went after the cars will go after the house so that's why we got the security system. My husband did some research online and we're looking for something that was affordable where we didn't need to knock-hole in the walls and I guess Protect America has some good reviews at that time so we decide to try it out. Our overall experience has been pretty good, my husband done most of the you know putting it up and everything, he said pretty simple and it seems to work pretty well too. Their customer service is pretty good when we call with the question or any kind of problems.

Verified Customer

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Allen & Janie
February 21st, 2017 Washington, DC

My wife purchased this. My satisfaction with service is great and the equipment is good.

Verified Customer

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Daniel/Evaleen Burch
February 2nd, 2017 Baltimore, MD

We were moved to Protect America when Astronics went out of Business. Protect America has been good though. Everyone has been really courteous and polite when I call them with questions. I haven't had any problems at all.

Verified Customer

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Marketa Howard
February 2nd, 2017 Manchester, KY

I've been with Protect America for over 10 years because I want to protect my home and family. I'd give them a 100%

Verified Customer

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Jason Smith
February 2nd, 2017 Lake Geneva, WI

We decided to get a security system because some robbers broke into our next-door neighbors house and they had a lot of problems. We used to have the wireless-cell service and that worked well. We decided to switch to the internet based connection and it isn't as good. We have issues sometimes with our sensors. The company is good to deal with though. I'd give them a 7 or 8.

Verified Customer

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Larry / Julie Jones
February 2nd, 2017 Temecula, CA

This company is very responsive and easy to work with, and the system is very excellent. We have a security system to protect our growing family, and Protect America does a great job.

Verified Customer

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Robert Shore
February 2nd, 2017 Leesburg, VA

I travel a lot, so I wanted to make sure that my family, home and belongings are all protected. Their fees are a little high for me, so i'd give them an 8.

Verified Customer

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Patricia Cubeta
February 2nd, 2017 San Antonio, TX

I live alone and wanted to feel protected. A friend told me about Protect America so I signed up with them. I like it very much! Some times I'll accidentally trip the alarm and they'll call me right away, its nice to know that it works and they are doing their job.

Verified Customer

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John Herron
February 2nd, 2017 Seattle, WA

We actually decided to get a security system because it lowers our insurance rates. The system is easy to use and actually works well. We have been with them for years and love them!

Verified Customer

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Amy & David Baker
February 2nd, 2017 Columbia, MD

Protect America has been great to deal with and the system is so easy to use. We have been with them for years so that we can continue to protect our family.

Verified Customer

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Jean Nicolas
February 2nd, 2017 Frankfort, IL

I wanted to protect my home and belongings, so I got an alarm system. I have been with them for years, and I have never had any issues. The service is satisfactory.

Verified Customer

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Lori/Donald Sears
February 2nd, 2017 Bloomington, IN

We have had the system for a long time. It has been pretty straightforward to use and works reliably.

Verified Customer

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Donnie and Susan Branam
February 2nd, 2017 Somerset, PA

We were robbed a while back, so I did research online and heard about Protect America. Its been a good service for us. I have been with them for years and plan on staying with them.

Verified Customer

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Maria Kennedy
February 2nd, 2017 Alamo, TX

I wanted to increase home protection but not have to pay too much. A friend told me about Protect America. The alarm system is very easy to use, and the company easy to deal with. You get what they describe.

Verified Customer

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Seneca
February 2nd, 2017 Tucson, AZ

I live alone so I wanted to feel safe. I saw an ad online and did a bit of reading up on them. The system was very easy to set up, and the company is very efficient. I give them 10 stars, A+

Verified Customer

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Lloyd Ehrhardt
February 2nd, 2017 Rio Rancho, NM

The world is a scary place right now, so I decided to get a home security system. A family member told me about these guys. We haven't had any problems, so we're pretty happy with them.

Verified Customer

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Jerry & Trena Jenkins
February 2nd, 2017 Ellerbe, NC

Our house got broken into and it was terrible, so we decided to get a home security system. A friend told us about Protect America and we have been nothing but satisfied with it. I would give them a 6

Verified Customer

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Malynda Clanton
February 2nd, 2017 Bay City, TX

My wife signed us up, but I have been pleased with it. It is nice to have our home protected. There was a break-in, but the system notified us that someone had broken in, and law-enforcement also contacted us. IT worked great.

Verified Customer

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Donn Kilingman
February 2nd, 2017 Bloomington, IL

I used to had ADT and really didn't like it. I came across these guys online and they have been making waves in the industry. I have been very satisfied with the service so far. Its all easy and straightforward.

Verified Customer

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Raymond & Stephanie Vaisa
February 2nd, 2017 Dumfries, VA

I like the idea of being protected in my home. My neighbor has protect america and was showing me the system, I really liked how easy it was so I decided to give them a try too. I am very satisfied with the product.

Verified Customer

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Stephanie Tufaro
February 2nd, 2017 Metairie, LA

I have had this system for a really long time, and it has been great. I like having the panic button. I haven't had any problems really, and I would definitely recommend this service.

Verified Customer

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Gertrude Jones
February 2nd, 2017 Robersonville, NC

I saw a commercial on TV for protect america so I thought I'd give it a try. I thought I could use a security system since I live alone. It has been a wonderful service. I have had no problems with the company either.

Verified Customer

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Van & Ann Hughes
February 2nd, 2017 Milton, NC

I am always worried about someone breaking-and-entering into our home. A co-worker was telling me about Protect America so I decided to give them a try. I've been pretty satisfied with their service.

Verified Customer

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Ann
February 2nd, 2017 Elkin, NC

I live alone, so my son got Protect America for me. I was most concerned about my doors and ground-level windows, so its nice to have sensors on them. I am very satisfied with the service, and it was so easy to install.

Verified Customer

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Donald & Mary Teseniar
February 2nd, 2017 Forest City, NC

We have been looking for a home security system for a long time. We saw a commercial for Protect America and they just made sense so we called them. it is a good deal and it is easy to use. Customer service is easy to deal with too.

Verified Customer

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Andy Snelten
February 2nd, 2017 Lake Villa, IL

I went with Protect America because I wanted home security and they just made the most sense to me. We have had no problems at all it has been great. I would give them a perfect 10.

Verified Customer

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Roy Carter
February 2nd, 2017 Culpeper, VA

Our home had been broken into before, so we decided to get a security system. Protect america was such a great deal. We have been very pleased with there service.

Verified Customer

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John Godfrey
February 2nd, 2017 San Antonio, TX

We actually inherited the system when we moved into this house, but we've been really pleased with the service. I just wish that my plan had a security camera, but other than that everything is great.

Verified Customer

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Richard & Lillian Isonhood
February 2nd, 2017 Allenhurst, GA

We just bought a house and want to make sure that it is protected. I have had the system for a while and i've been extremely satisfied with the service and with the company. I give them a 10 and would recommend them to anyone.

Verified Customer

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Andy & Davis Denis
February 2nd, 2017 New Market, AL

I have the platinum plan. I found PA through an online search. I got the system for peace of mind because there have been a lot of break-ins in my area. Everything has been pretty good. i give them a 9.

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Kelli & John Conroy
February 2nd, 2017 Charlotte Hall, MD

I've been with Protect America for over 10 years. I got a security system for peace of mind when my husband is out of town. I give them a 7 out of 10 because sometimes the sensors don't work quite right.