Headquartered in Austin, Texas, Protect America provides self-installed home security systems, GPS, monitoring services, and automation solutions, and has serviced nearly half a million homes since 1992.

Protect America's monthly fees range from $19.99 to $42.99, and the company provides free equipment with its security services, including a control panel, motion detectors, door sensors, and window sensors.

With an exceptionally low monthly monitoring fee, free equipment, and no upfront fees, Protect America is the leading home security company in the industry. The company has the highest overall rating in the home security industry on BestCompany.com as well as a quality star rating from consumers.

Protect America is one of the most trusted and high-quality security solutions we've seen. Read the company highlights and see Protect America reviews from real consumers below.

Click Here to Read Protect America Reviews

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The Good

  • Protect America Cost
  • DIY Installation
  • Home Automation Features
  • Lifetime Equipment Warranty
  • Variety of Home Security Packages
  • 24/7 Video Monitoring
  • Industry Experience
  • Protect America Reviews

Protect America Cost

Protect America's monthly fee ranges from $19.99$42.99. With these prices, the yearly cost ranges from $239–$503. Protect America's complete cost over the course of the 36-month contract ranges from $719–$1,511.

This price includes 24/7 monitoring, no installation or equipment fees, a price match guarantee, and a locked-in rate. Customers who purchase Protect America's basic home security package will pay $19.99 per month, and customers who purchase the more advanced package with cellular monitoring and remote access to their system will pay $42.99 per month.

The higher cost for the cellular monitoring is due to the increased services and features (such as remote control of a security camera, real-time alerts from motion sensors, and other home automation features) that are not available with landline monitoring only.

$42.99 per month for added features and cellular monitoring is still a competitive price and one of the most affordable offers in the market. 

Compared to other do-it-yourself solutions, Protect America prices are very low. Most self-installed security system companies offering free equipment simply make you pay for it in the form of high-cost monthly monitoring services. This isn't the case with Protect America.

Free Protect America Equipment

While other home security system companies offer free equipment, few match Protect America in both the quantity and quality of the free equipment. Protect America equipment cost is absolutely free and includes the following with most of its packages:

  • 1 control panel
  • 3 door and window sensors
  • 1 motion detector

The free door and window sensors have a five-year battery life and can be quickly and easily self-installed. The wireless sensors have a horizontal coverage range of 25 feet and can detect movement by intelligently sensing head emissions. They are pet-friendly, ignoring movement from objects 40 pounds or less.

Protect America equipment cost is completely free and is known for its high quality, beating out the majority of the home security company's competitors.

No Installation Fees

Unlike many other home security companies, Protect America does not charge installation fees. When you sign up for their services, you don't have to risk a burglar targeting your home before you can afford the cost of home security installation. You can get Protect America's protection right away.

Money-Back Guarantee

Protect America offers a 15-day money-back guarantee on all of its products. This gives customers time to test out the company's service and its security system before fully committing to the contract.

DIY Installation

Protect America's home security system is a do-it-yourself solution that takes less than one hour to set up. DIY security systems are convenient because it allows consumers to skip pricey and lengthy professional installations.

Many home security providers require costly professional installation and can take weeks to set up a date and time that works with the customer's schedule. Customers are also likely to be more familiar with the security equipment since they are the ones setting it up.

Many Protect America reviews below reference the quick and simple installation as a major benefit and relief. 

Home Automation Features

At less than $20 per month, you typically shouldn't expect your home security package to include home automation features; however, Protect America does include wireless control options.

Through the company's app, customers are able to view camera footage and control their security system, door locks (additional equipment cost) and lights/appliances (additional equipment cost) from a smartphone. Here is a breakdown of Protect America's home automation options:

Protect America Mobile App

Protect America's mobile app gives you control of your home security system from anywhere. From monitoring your entry points and controlling your appliances (garage door, thermostat, lights, and other appliances) to getting 24/7 access to live video of your home, you can stay apprised of your home security at all times and manage your security system with ease.

The app also sends notifications of any security alerts you need to be aware of, such as suspicious activity or system malfunction. 

August Smart Lock Pro

The August Lock is a smart lock you can control and monitor from anywhere at any time with the Protect America app. The door lock works with single cylinder deadbolts and similar to other Protect America security equipment, you can easily install it yourself within minutes.

With Protect America's door sensor and smart door lock, you never have to worry about someone entering your home through the door without you knowing, and you don't have to panic when you forget to lock the door; you can track any activity at your doorstep and remotely lock and secure your door immediately with the Protect America app.

This also means you don't have to carry around a home key because you have access to keyless entry with your smart lock. The August Smart Lock Pro is also compatible with Siri, Alexa, and the Google Assistant, so you can use any of these devices to control your smart lock that way if you prefer. Additionally, the August Lock works with Z-Wave Plus systems as well as Bluetooth.

Linear Garage Door Controller

Through the use of your Protect America app or your security system panel, you can remotely open and close your sectional garage door. This makes it simple to come and go quickly and ensures you can close or open the garage door while away from home. Your home never has to be left unprotected.

Z-Wave Light and Appliance Module

The Z-Wave technology module allows you to turn the lights on and off throughout your home as well as dim them. You can do this through the Protect America app or through a web browser. This wireless control gives your home automation more functionality and increased customization.

Amazon Echo Dot Integration

Protect America's home security system is compatible with the Amazon Echo Dot, which enables you to control your Protect America home automation features with the use of your Amazon Echo.

Few home security companies provide such compatibility and universality when it comes to integrating existing home automation equipment with new home security equipment provided by the company.  

Lifetime Equipment Warranty

All equipment is covered by a lifetime warranty, meaning Protect America will ship replacement parts for all defective equipment at no charge to the customer. As detailed above, Protect America equipment is also free, including one control panel, three door and window sensors, and one motion detector.

Protect America's alarm system provides monitoring through landline (least expensive), broadband, and cellular communication; it's a rarity for a security company to provide all three of these warranties in the residential security system industry.

This type of superior customer service is another way Protect America has set itself apart from its competition.

Variety of Home Security Packages

Protect America offers multiple home security packages that you can customize to fit your particular needs. Each package includes free equipment, free activation, and professional 24/7 monitoring.

For a customized instant quote, you can contact Protect America through the "Visit Site" button at the top of this profile page. You can also upgrade any package to include smart home automation capabilities. Package details for Protect America's three main home security plans are below:

Copper Package Silver Package Platinum Package
Standard control panel Standard control panel Standard control panel
3 Door/window sensors 9 Door/window sensors 14 Door/window sensors
1 Motion detector 1 Motion detector 1 Motion detector
1 Yard sign 1 Yard sign 1 Yard sign
4 door/window stickers 4 door/window stickers 4 door/window stickers
     

24/7 Video Monitoring

Protect America's security cameras have 24/7 live video monitoring. There is also a two-way voice capability service that enables communication on both ends. Read Protect America security reviews below to see what customers have to say about video monitoring capabilities. 

Industry Experience

Protect America alarm system has been in business since 1992. Having a home security company that has ample experience in alarm systems and burglar and theft situations can give homeowners peace of mind that their home and family will be in good hands.

Protect America has had decades to develop a home security system and alarm monitoring company that is efficient, trustworthy, and affordable. 

Protect America Reviews

Protect America reviews are overwhelmingly positive, awarding them an extremely high star rating from consumers. Protect America reviews highlight exceptional customer service, quality equipment, simple installation, and affordable prices.

Satisfactory reviews for Protect America provide peace of mind that the home security company is respected by the majority of its customers. Protect America users are clearly impressed and happy with its products and services. 

The Bad

  • 36-Month Contract
  • Cancellation Terms

36-Month Contract

Perhaps the least appealing feature of the alarm company for some people is its 36-month contract. However, lengthy contracts aren't unusual in the home security system industry.

A somewhat lengthy contract is much more common for companies that offer low-cost monitoring fees and free equipment as Protect America does. Read Protect America reviews below to see how customers feel about the lengthy contract and the home security provider as a whole. 

Cancellation Terms

If customers decide to cancel their contracts before the 36-month term, Protect America requires them to pay the remaining balance. However, this isn't uncommon with home security companies and Protect America offers an extremely low monthly monitoring fee with no upfront fees or equipment costs.

With this in mind, the long-term contract and cancellation terms may not be a problem.

The Bottom Line

With an impressive array of free equipment, affordable monthly monitoring service, zero upfront costs, and a free moving option, the Protect America security system is one of the most affordable security systems on the market today.

Protect America offers an attractive lifetime warranty on its equipment, a full range of monitoring options, as well as extensive home automation features.

Protect America does require a contract; however, contracts are not unusual for home security companies and Protect America's prices are one of the most affordable security solutions in the market. Also, you may feel more comfortable signing a long-term contract after reading the overwhelmingly positive Protect America reviews (shown below).

Protect America security reviews indicate the home security provider beats out most of its competition in terms of value for the price, customer service, and satisfaction.

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User Reviews

Star Rating

4.1
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3,145 Reviews

Review Breakdown

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Lauryn Moreno

June 26th, 2018 DETAILS arrow_drop_down
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Very expensive compared to other companies

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Reply from Protect America

Apr 23, 2019

Thank you for your feedback!

Verified Customer

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Serendipity

June 26th, 2018 DETAILS arrow_drop_down
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They were very patient and understanding with me and my lack of technical knowledge.

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Reply from Protect America

Apr 23, 2019

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Paul Lister

June 26th, 2018 DETAILS arrow_drop_down
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Feel LIke was lied to to be forced into an upgrade I did not need. Now i am locked into 2 year contract i can not change!

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Reply from Protect America

Jun 26, 2018

Hi there - thanks for your feedback. We would like to correct any problems you may be having with our service. If you'd like, could you follow up with our message so we can further assist you? Thanks! - Ryan

Verified Customer

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Anonymous

June 26th, 2018 DETAILS arrow_drop_down
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To many false alarms due to sensors falling of window. Their tape isn't any good. That's sad they have that kind of equipment

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Reply from Protect America

Jun 26, 2018

Hi there, we're sorry to hear about this. We would like to correct any problems you may be having with our service. Could you DM us with the account holders full name so I can get someone to assist you with this? Thanks and please let us know if you have any questions.

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Allan

June 26th, 2018 DETAILS arrow_drop_down
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Have had no problems with them. I have had systems in the past and had numerous false alarms.

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Reply from Protect America

Apr 23, 2019

Thank you for your feedback!

Verified Customer

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June 26th, 2018 DETAILS arrow_drop_down
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They provided good service, fast delivery and easy set-up. Their monitoring and system support has been great as well.

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Reply from Protect America

Apr 23, 2019

Thank you for your feedback!

Verified Customer

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Ralex

June 26th, 2018 DETAILS arrow_drop_down
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I have not been a customer for very long, but I have had all of my questions answered as they have arisen. Very politely and adequately.

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Reply from Protect America

Apr 15, 2019

Thank you for the positive insight!

Verified Customer

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Gg

June 26th, 2018 DETAILS arrow_drop_down
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Great product and everyone on the phone is competent, fast and courteous.

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Reply from Protect America

Apr 23, 2019

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Verified Customer

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Buck Sheward

June 26th, 2018 DETAILS arrow_drop_down
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Comprehensive value,service, price and responsiveness to requests.

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Reply from Protect America

Apr 23, 2019

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Andrew

June 26th, 2018 DETAILS arrow_drop_down
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The services provided and customer service is probably the best you can get for the money. The looks and actions of the base unit could use some upgrading.

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Reply from Protect America

Apr 23, 2019

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Verified Customer

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Karen Nichols

June 26th, 2018 DETAILS arrow_drop_down
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Emails every time we disarm systems. Very helpful installation

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Reply from Protect America

Apr 23, 2019

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Bodelco

June 26th, 2018 DETAILS arrow_drop_down
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Professionalism, customer needs, guarantee, items delivered promptly to my door, follow up.

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Reply from Protect America

Apr 23, 2019

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Williams Thelma

June 21st, 2018 Philadelphia, PA DETAILS arrow_drop_down
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Their equipment is fine, but their customer service has been helpful in giving me a contact number to reach if I need help or have a problem.

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Reply from Protect America

Apr 23, 2019

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Anonymously

June 21st, 2018 DETAILS arrow_drop_down
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After considering multiple options, I went with Protect America because of their combination of great technology and pricing. All of their agents have been very informative and pleasant to deal with. I've only had one time when a customer service representative accidentally gave me misinformation, and it caused me to order an unnecessary piece of equipment. Their mobile apps could use some improvement, and they're not very user friendly. Aside from all that, it does provide the information I need.

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Reply from Protect America

Apr 23, 2019

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Verified Customer

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Luna Sofia

June 21st, 2018 Houston, TX DETAILS arrow_drop_down
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Protect America has great deals with good pricing. They've helped me through my installation, and gave me great information about the product. All the equipment has been working great for me.

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Reply from Protect America

Apr 23, 2019

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Verified Customer

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Crockett Thurston

June 21st, 2018 Heathsville, VA DETAILS arrow_drop_down
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I've never had any problems with the equipment. It's very high tech, and I've gotten great service out of it. One time the alarm accidentally went off, but they notified me right away.

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Reply from Protect America

Apr 23, 2019

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Verified Customer

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Ayoubi Nadia

June 21st, 2018 McLean, VA DETAILS arrow_drop_down
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I was not happy with my previous security system, so I switched to Protect America. Their customer support is very friendly and they're very prompt. Their equipment is easy to operate, and very functional.

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Reply from Protect America

Apr 23, 2019

Thank you for your feedback!

Verified Customer

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Minneman Elizabeth

June 21st, 2018 Suitland, MD DETAILS arrow_drop_down
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Whenever I have a question, customer support is quick and doesn't make me wait on hold for very long. There was one incident where my alarm went off, and they were very responsive in helping with the situation. Their equipment is high quality, and you can really customize their service to fit your needs and to fit it in your price range. They have great products for a great price.

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Reply from Protect America

Apr 23, 2019

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Verified Customer

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Lawson Matt

June 21st, 2018 Panama City, FL DETAILS arrow_drop_down
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I've had a couple issues here and there, but their customer service hasn't made it too bad. They have a great value for what they offer, but their equipment controllers are kind of outdated.

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Reply from Protect America

Apr 23, 2019

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Rockin Rolls

June 21st, 2018 Southaven, MS DETAILS arrow_drop_down
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Their security system is very reasonably priced. They have great customer service. When I call, they really helped me when I installed my system.

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Reply from Protect America

Apr 23, 2019

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Verified Customer

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Goodale Lenore

June 21st, 2018 Pittsburgh, PA DETAILS arrow_drop_down
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When you need their customer support, their response is immediate. They're really nice to talk to on the phone. Sometimes their sensors are a little difficult to install.

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Reply from Protect America

Apr 23, 2019

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Verified Customer

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The Red

June 21st, 2018 Glen Burnie, MD DETAILS arrow_drop_down
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Protect America has a very easy to use and easy to install security system. They ensure great service for my family and I.

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Reply from Protect America

Apr 23, 2019

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Verified Customer

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Panzeca Joseph

June 21st, 2018 Patchogue, NY DETAILS arrow_drop_down
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I like how reasonable the monthly service price is. Their customer support was very accommodating when I needed to set up my security system. All their equipment has been working perfectly.

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Reply from Protect America

Apr 23, 2019

Thank you for your feedback!

Verified Customer

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Thornhill Marshall

June 21st, 2018 Lubbock, TX DETAILS arrow_drop_down
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I'm pretty disappointed, because I was told about a plan that was cheap, but it didn't end up being true. I had to pay a bunch of money for a system that doesn't do what I want it to do. Their equipment seems great, it's good quality, and it's easy to use. Their customer support has been helpful in solving problems that I've had.

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Reply from Protect America

Jun 22, 2018

Hi there, we appreciate you taking the time to leave us feedback on your experience. We would like to correct any problems you may be having with our service. If you'd like, could you follow up with our message so we can further assist you? Thanks! - Ryan

Verified Customer

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Artevella

June 21st, 2018 Yakima, WA DETAILS arrow_drop_down
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Anytime we've had questions, their customer support has answered them. Their installation was easy, and everything appears to be working fine. They have been a very professional company to work with.

Verified Customer

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Waros John

June 21st, 2018 Hellertown, PA DETAILS arrow_drop_down
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The number one reason we went with this company is because of the cost. They're equipment is wireless, easy to install, and more economical than other companies that I've had before. Their customer service is very easy to work with. I've never felt pressured, and they've always filled my needs. They've always answered my questions professionally.

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Shelton Andrew

June 21st, 2018 Forney, TX DETAILS arrow_drop_down
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Whenever we call into Protect America's customer service, they give us pretty quick responses and they have all answers to our questions.

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Reply from Protect America

Apr 23, 2019

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Verified Customer

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Hewlett Robert

June 21st, 2018 Richmond, MO DETAILS arrow_drop_down
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Protect America's security system has the best value. Their customer service has always been pleasant when we have a question, and the equipment works great.

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Reply from Protect America

Apr 23, 2019

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Verified Customer

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Lucca Fabio

June 21st, 2018 Valley Park, MO DETAILS arrow_drop_down
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It was a very quick setup process when I first got this security system. The equipment is very simple and easy to manage. I'm very satisfied with Protect America.

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Reply from Protect America

Apr 23, 2019

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Verified Customer

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Sears Sidney

June 21st, 2018 Louisville, KY DETAILS arrow_drop_down
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This security system is so easy to install and easy to reboot. It's pretty simple - everybody can do it. This company has the best reviews, which is why I signed up for them in the first place.

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Reply from Protect America

Apr 23, 2019

Thank you for your feedback!

Verified Customer

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Anonymously

June 21st, 2018 Columbus, OH DETAILS arrow_drop_down
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Protect America has the best reviews, and lower prices than other companies. The customer service person that I dealt with is very knowledgeable and extremely helpful when I was setting up the equipment and buying the security system package. Their customer service has been around to give me any support. They're very quick to respond.

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Reply from Protect America

Apr 23, 2019

Thank you for your feedback!

Verified Customer

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Arrington William

June 21st, 2018 Ahoskie, NC DETAILS arrow_drop_down
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I have Protect America's security system in my office at work. I'm very satisfied with them, so I got the system for my own house.

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Reply from Protect America

Apr 23, 2019

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Verified Customer

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Crowell Sheryl

June 21st, 2018 Newport News, VA DETAILS arrow_drop_down
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I really enjoy Protect America's price and ease of installation. There's no wall mount for your security box, which is something I wish they had.

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Reply from Protect America

Apr 23, 2019

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Verified Customer

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Vanpembrook Craig

June 21st, 2018 Iron Mountain, MI DETAILS arrow_drop_down
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So far I have had no problems with their equipment, and they did a great job on the installation and set up of my security system. Everything's working great, and customer support is very thorough and their process of set up is very easy.

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Reply from Protect America

Apr 15, 2019

Thank you for the positive insight!

Verified Customer

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Robinson Ryan

June 21st, 2018 Wichita, KS DETAILS arrow_drop_down
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I like that there is no registration fee to get this service. The equipment works well with no issues.

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Reply from Protect America

Apr 23, 2019

Thank you for your feedback!

Verified Customer

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Foster Donna

June 21st, 2018 DETAILS arrow_drop_down
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Customer service is great! It's very easy and quick to reach someone to answer my questions. Their equipment is very easy to set up.

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Reply from Protect America

Apr 23, 2019

Thank you for your feedback!

Verified Customer

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The Vape

June 21st, 2018 DETAILS arrow_drop_down
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We went with Protect America because their ratings were good and they're very affordable. Unfortunately, when I've called into customer service many times and they don't understand what I'm trying to say. The equipment is good, and everything is working as it's supposed to.

Verified Customer

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Bane Danny

June 21st, 2018 Helendale, CA DETAILS arrow_drop_down
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I have really enjoyed Protect America's security system, and have recently renewed it. It's a very simple installation and works well. I don't have problems with the equipment at all. It's very stable equipment.

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Reply from Protect America

Apr 23, 2019

Thank you for your feedback!

Verified Customer

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Martin Jeremy

June 21st, 2018 Pittsburg, CA DETAILS arrow_drop_down
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Protect America's security system has clear instructions on how to install it in your home. It's very usable and user-friendly.

Verified Customer

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Polchow Maynard

June 21st, 2018 Lake Crystal, MN DETAILS arrow_drop_down
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I didn't have any problems setting up Protect America's security system. The equipment is great and easy to set up.

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Reply from Protect America

Apr 15, 2019

Thank you for the positive insight!

Verified Customer

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Brown Kuwaistis

June 21st, 2018 Greenville, SC DETAILS arrow_drop_down
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So far the equipment is holding out pretty well. When we were installing our security system, the customer support was there and taught me the whole process so I could do it myself.

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Reply from Protect America

Apr 15, 2019

Thank you for the positive insight!

Verified Customer

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C.A

June 21st, 2018 Orlando, FL DETAILS arrow_drop_down
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The equipment is good, but when I first got everything set up, they didn't do a good job on the installation.

Verified Customer

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Archies Foods

June 21st, 2018 Skokie, IL DETAILS arrow_drop_down
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When I first called Protect America's customer service, they set everything up with me in a really short time. It's a security system that's really easy to use.

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Reply from Protect America

Apr 23, 2019

Thank you for your feedback!

Verified Customer

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Best Thomas

June 21st, 2018 Shreveport, LA DETAILS arrow_drop_down
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We've had a few problems with the equipment. We haven't been able to set up the doorbell camera yet. Concerning customer service, we haven't had any problems with them.

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Reply from Protect America

Apr 23, 2019

Thank you for your feedback!

Verified Customer

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Hernandez Andrew

June 21st, 2018 Philadelphia, PA DETAILS arrow_drop_down
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I've loved having them as my security system. Their customer support is amazing. My alarm went off at one time, and within 5-6 minutes, the coops were there and I got an alarm from the company asking if I needed protection. The equipment is very dependable. It's wireless, so you don't need to worry about poking holes in walls. They have magnets for the windows and doors, so you don't have to worry about breaking your walls. Protect America is absolutely worth the price. It only took me 15-20 minutes to install the equipment. My experience has been amazing, and I'm planning on having them as my security system for the rest of my life.

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Reply from Protect America

Apr 23, 2019

Thank you for your feedback!

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Anonymous

June 19th, 2018 DETAILS arrow_drop_down
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used car sales men type calls, I would have signed up for sure, value was great and equipment as well but the constant sales calls were so annoying it pissed me off and I went elsewhere.

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Reply from Protect America

Jun 20, 2018

Hi there, we appreciate you taking the time to leave us feedback on your experience. We would like to correct any problems you may be having with our service. If you need any other assistance please send us a direct message. Thanks! -Ryan

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Josh Anderson

June 19th, 2018 DETAILS arrow_drop_down
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Easy to install, best price, fantastic and knowledgeable representatives.

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Reply from Protect America

Apr 15, 2019

Thank you for the positive insight!

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anonymous

June 19th, 2018 DETAILS arrow_drop_down
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Very very very pushy. Finally had to block phone calls

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Reply from Protect America

Jun 20, 2018

Hi there, Thanks for taking the time to leave us feedback. Our sales solutions specialists are passionate about our security solutions - nevertheless we do respect when you don't want to hear from us! We would love to help get you set up with a security system. Please feel free to direct message us or give us a call and we can get you our latest offer.

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Price

June 19th, 2018 DETAILS arrow_drop_down
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If system can could be a little bit more cheaper

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Reply from Protect America

Apr 23, 2019

Thank you for your feedback!

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Anonymous

June 19th, 2018 DETAILS arrow_drop_down
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Never could get the camera to work, Salesman didn't say I need extra high speed internet.

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Reply from Protect America

Apr 23, 2019

Thank you for your feedback!