Headquartered in Austin, Texas, Protect America provides self-installed home security systems, GPS, monitoring services, and automation solutions, and has serviced nearly half a million homes since 1992.

Protect America's monthly fees range from $19.99 to $42.99, and the company provides free equipment with its security services, including a control panel, motion detectors, door sensors, and window sensors.

With an exceptionally low monthly monitoring fee, free equipment, and no upfront fees, Protect America is the leading home security company in the industry. The company has the highest overall rating in the home security industry on BestCompany.com as well as a quality star rating from consumers.

Protect America is one of the most trusted and high-quality security solutions we've seen. Read the company highlights and see Protect America reviews from real consumers below.

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The Good

  • Protect America Cost
  • DIY Installation
  • Home Automation Features
  • Lifetime Equipment Warranty
  • Variety of Home Security Packages
  • 24/7 Video Monitoring
  • Industry Experience
  • Protect America Reviews

Protect America Cost

Protect America's monthly fee ranges from $19.99$41.99. With these prices, the yearly cost ranges from $239–$503. Protect America's complete cost over the course of the 36-month contract ranges from $719–$1,511.

This price includes 24/7 monitoring, no installation or equipment fees, a price match guarantee, and a locked-in rate. Customers who purchase Protect America's basic home security package will pay $19.99 per month, and customers who purchase the more advanced package with cellular monitoring and remote access to their system will pay $41.99 per month.

The higher cost for the cellular monitoring is due to the increased services and features (such as remote control of a security camera, real-time alerts from motion sensors, and other home automation features) that are not available with landline monitoring only.

$41.99 per month for added features and cellular monitoring is still a competitive price and one of the most affordable offers in the market. 

Compared to other do-it-yourself solutions, Protect America prices are very low. Most self-installed security system companies offering free equipment simply make you pay for it in the form of high-cost monthly monitoring services. This isn't the case with Protect America.

Free Protect America Equipment

While other home security system companies offer free equipment, few match Protect America in both the quantity and quality of the free equipment. Protect America equipment cost is absolutely free and includes the following with most of its packages:

  • 1 control panel
  • 3 door and window sensors
  • 1 motion detector

The free door and window sensors have a five-year battery life and can be quickly and easily self-installed. The wireless sensors have a horizontal coverage range of 25 feet and can detect movement by intelligently sensing head emissions. They are pet-friendly, ignoring movement from objects 40 pounds or less.

Protect America equipment cost is completely free and is known for its high quality, beating out the majority of the home security company's competitors.

No Installation Fees

Unlike many other home security companies, Protect America does not charge installation fees. When you sign up for their services, you don't have to risk a burglar targeting your home before you can afford the cost of home security installation. You can get Protect America's protection right away.

Money-Back Guarantee

Protect America offers a 15-day money-back guarantee on all of its products. This gives customers time to test out the company's service and its security system before fully committing to the contract.

DIY Installation

Protect America's home security system is a do-it-yourself solution that takes less than one hour to set up. DIY security systems are convenient because it allows consumers to skip pricey and lengthy professional installations.

Many home security providers require costly professional installation and can take weeks to set up a date and time that works with the customer's schedule. Customers are also likely to be more familiar with the security equipment since they are the ones setting it up.

Many Protect America reviews below reference the quick and simple installation as a major benefit and relief. 

Home Automation Features

At less than $20 per month, you typically shouldn't expect your home security package to include home automation features; however, Protect America does include wireless control options.

Through the company's app, customers are able to view camera footage and control their security system, door locks (additional equipment cost) and lights/appliances (additional equipment cost) from a smartphone. Here is a breakdown of Protect America's home automation options:

Protect America Mobile App

Protect America's mobile app gives you control of your home security system from anywhere. From monitoring your entry points and controlling your appliances (garage door, thermostat, lights, and other appliances) to getting 24/7 access to live video of your home, you can stay apprised of your home security at all times and manage your security system with ease.

The app also sends notifications of any security alerts you need to be aware of, such as suspicious activity or system malfunction. 

August Smart Lock Pro

The August Lock is a smart lock you can control and monitor from anywhere at any time with the Protect America app. The door lock works with single cylinder deadbolts and similar to other Protect America security equipment, you can easily install it yourself within minutes.

With Protect America's door sensor and smart door lock, you never have to worry about someone entering your home through the door without you knowing, and you don't have to panic when you forget to lock the door; you can track any activity at your doorstep and remotely lock and secure your door immediately with the Protect America app.

This also means you don't have to carry around a home key because you have access to keyless entry with your smart lock. The August Smart Lock Pro is also compatible with Siri, Alexa, and the Google Assistant, so you can use any of these devices to control your smart lock that way if you prefer. Additionally, the August Lock works with Z-Wave Plus systems as well as Bluetooth.

Linear Garage Door Controller

Through the use of your Protect America app or your security system panel, you can remotely open and close your sectional garage door. This makes it simple to come and go quickly and ensures you can close or open the garage door while away from home. Your home never has to be left unprotected.

Z-Wave Light and Appliance Module

The Z-Wave technology module allows you to turn the lights on and off throughout your home as well as dim them. You can do this through the Protect America app or through a web browser. This wireless control gives your home automation more functionality and increased customization.

Amazon Echo Dot Integration

Protect America's home security system is compatible with the Amazon Echo Dot, which enables you to control your Protect America home automation features with the use of your Amazon Echo.

Few home security companies provide such compatibility and universality when it comes to integrating existing home automation equipment with new home security equipment provided by the company.  

Lifetime Equipment Warranty

All equipment is covered by a lifetime warranty, meaning Protect America will ship replacement parts for all defective equipment at no charge to the customer. As detailed above, Protect America equipment is also free, including one control panel, three door and window sensors, and one motion detector.

Protect America's alarm system provides monitoring through landline (least expensive), broadband, and cellular communication; it's a rarity for a security company to provide all three of these warranties in the residential security system industry.

This type of superior customer service is another way Protect America has set itself apart from its competition.

Variety of Home Security Packages

Protect America offers multiple home security packages that you can customize to fit your particular needs. Each package includes free equipment, free activation, and professional 24/7 monitoring.

You can also upgrade any package to include smart home automation capabilities. For a customized instant quote, you can contact Protect America through the "Visit Site" button at the top of this profile page. Package details for Protect America's three main home security plans are below:

Copper Package

  • Standard control panel
  • 3 door/window sensors
  • 1 motion detector
  • 1 yard sign
  • 4 door/window stickers

Silver Package

  • Standard control panel
  • 9 door/window sensors
  • 1 motion detector
  • 1 yard sign
  • 4 door/window stickers

Platinum Package

  • Standard control panel
  • 14 door/window sensors
  • 1 motion detector
  • 1 yard sign
  • 4 door/window stickers

24/7 Video Monitoring

Protect America's security cameras have 24/7 live video monitoring. There is also a two-way voice capability service that enables communication on both ends. Read Protect America security reviews below to see what customers have to say about video monitoring capabilities. 

Industry Experience

Protect America alarm system has been in business since 1992. Having a home security company that has ample experience in alarm systems and burglar and theft situations can give homeowners peace of mind that their home and family will be in good hands.

Protect America has had decades to develop a home security system and alarm monitoring company that is efficient, trustworthy, and affordable. 

Protect America Reviews

Protect America reviews are overwhelmingly positive, awarding them an extremely high star rating from consumers. Protect America reviews highlight exceptional customer service, quality equipment, simple installation, and affordable prices.

Satisfactory reviews for Protect America provide peace of mind that the home security company is respected by the majority of its customers. Protect America users are clearly impressed and happy with its products and services. 

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The Bad

  • 36-Month Contract
  • Cancellation Terms

36-Month Contract

Perhaps the least appealing feature of the alarm company for some people is its 36-month contract. However, lengthy contracts aren't unusual in the home security system industry.

A somewhat lengthy contract is much more common for companies that offer low-cost monitoring fees and free equipment as Protect America does. Read Protect America reviews below to see how customers feel about the lengthy contract and the home security provider as a whole. 

Cancellation Terms

If customers decide to cancel their contracts before the 36-month term, Protect America requires them to pay the remaining balance. However, this isn't uncommon with home security companies and Protect America offers an extremely low monthly monitoring fee with no upfront fees or equipment costs.

With this in mind, the long-term contract and cancellation terms may not be a problem.  

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The Bottom Line

With an impressive array of free equipment, affordable monthly monitoring service, zero upfront costs, and a free moving option, the Protect America security system is one of the most affordable security systems on the market today.

Protect America offers an attractive lifetime warranty on its equipment, a full range of monitoring options, as well as extensive home automation features.

Protect America does require a contract; however, contracts are not unusual for home security companies and Protect America's prices are one of the most affordable security solutions in the market. Also, you may feel more comfortable signing a long-term contract after reading the overwhelmingly positive Protect America reviews (shown below).

Protect America security reviews indicate the home security provider beats out most of its competition in terms of value for the price, customer service, and satisfaction.

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We'll Introduce You!

Call our recommended rep over at Protect America below.

1-(855) 969-9248

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User Reviews

Star Rating

4.2
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2,839 Reviews

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WES NICHOLS
November 4th, 2019 DETAILS
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DON'T OFFER TO COME TO YOUR HOUSE AND MAKE SURE THE PRODUCT IS SET UP AND SAFE!!

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Reply from Protect America

Nov 05, 2019

Hi Wes, We appreciate your feedback. A few of the benefits of choosing to secure your home with Protect America’s DIY security is having low, locked-in monitoring rates and being able to customize your security package. If there’s any way we can better improve your experience as a customer, please send us a ‘Private Message’ and we’ll be happy to assist.

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Terri Nyemaster
November 4th, 2019 DETAILS
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Other than trying to get a hold of representatives. The system is nice and easy

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Reply from Protect America

Nov 05, 2019

Hi Terri, Thank you for the positive review. Although we strive to handle each customer with special care and consideration, we do experience high call volumes during peak times. If there’s any way we can further assist you, please reply via “Private Message” with the name and address associated with the account. A member of the Care team will reach out to you once we can verify you as a customer.

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Bruce T.
November 4th, 2019 DETAILS
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No complaints, everything is working fine. I like all the features

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Reply from Protect America

Nov 05, 2019

Hi Bruce, Thank you for the positive review! Please let us know if you need any further assistance.

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Westcott
November 4th, 2019 DETAILS
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Good service; system always works; reasonably priced;

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Reply from Protect America

Nov 05, 2019

Hi Westcott, Thank you for the positive review. We’re happy to hear you are enjoying our system. Please let us know if you need any further assistance.

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Adam
November 4th, 2019 DETAILS
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Poor customer service. Inaccurate information

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Reply from Protect America

Nov 05, 2019

Hi Adam, Thank you for your feedback. At Protect America we strive to handle each individual customer with special care and consideration. To address any questions you may have, please reply via ‘Private Response’ with the name and address associated with the account. A member of the Care team will reach out to you once we can verify you as a customer.

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Dennis DAlfonso
November 4th, 2019 DETAILS
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Great service & they did everything they promised

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Reply from Protect America

Nov 05, 2019

Hi Dennis, Thank you for the review! Please let us know if you need any further assistance.

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Dennis Grant
November 4th, 2019 DETAILS
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Easy installation and activation. Customer service was excellent and monthly payment very reasonable.

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Reply from Protect America

Nov 05, 2019

Hi Dennis, Thank you for the feedback! We’re happy to hear about your positive experience with our system. Please let us know if you need any further assistance.

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Brian Williams
November 4th, 2019 DETAILS
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Reasonable cost per month. Good response on the one time my alarm was triggered (by accident)

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Reply from Protect America

Nov 05, 2019

Hi Brian, Thank you for the review! Please let us know if you need any further assistance.

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Caitlin Ferdon
November 4th, 2019 DETAILS
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The alarms fall off easily and the glass shatter sensor malfunctions

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Reply from Protect America

Nov 04, 2019

Hi Caitlin, We appreciate your feedback. To keep your equipment from falling, we recommend using double-sided tape as an adhesive. To prevent your sensor from malfunctioning, please reply via ‘Private Message’ with the name and address associated with your account. Once we verify you as a customer, one of our Care team members will reach out to you so we can review and test your alarm system.

Verified Customer

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Tameka
November 4th, 2019 DETAILS
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Customer service is great system is great

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Reply from Protect America

Nov 05, 2019

Hi Tameka, Thank you for the positive review! We’re happy to hear about your great experience with our Care team. Please let us know if you need any further assistance.

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Jerry
November 4th, 2019 DETAILS
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Working great so far. Adds security and relieves you of the anxiety of leaving your home unprotected

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Reply from Protect America

Nov 04, 2019

Hi Jerry, Thank you for the positive review! We’re happy to hear our system helps you feel better about leaving your home. Please let us know if you need any further assistance.

Verified Customer

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Caroline Lukasik
November 4th, 2019 Skagit City, WA

Very easy; knowledgable service rep walked us through it all

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Reply from Protect America

Nov 04, 2019

Hi Caroline, Thank you for the review! We’re happy to hear you are enjoying our system and that you’ve had a great experience with our Care team. Please let us know if you need further assistance.

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Magda
November 1st, 2019 Groveland, FL

It went really good. Everything was working right away.

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Reply from Protect America

Nov 04, 2019

Hi Magda, Thank you for the positive feedback. We’re happy to hear you’re enjoying your equipment. Please let us know if you need any further assistance.

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Jordy Smith
November 1st, 2019 Las Vegas, NV DETAILS
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Called in and was able to get a system that worked for us very quickly. Happy with the products and service, and would gladly recommend them to anyone.

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Reply from Protect America

Nov 04, 2019

Hi Jordy, Thank you for the review! We’re happy to hear about your positive experience. Please let us know if there’s any way we can further assist you.

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James Howard
October 31st, 2019 Sweetwater, TN DETAILS
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Absolutely horrible customer service takes forever to get any kind of support from the company

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Reply from Protect America

Oct 31, 2019

Hi James, We appreciate your feedback. Although we strive to handle each customer with special care and consideration, we do experience high call volumes during peak times. If there’s any way we can further assist you, please reply via “Private Message” with the name and address associated with the account. A member of the Care team will reach out to you once we can verify you as a customer.

Verified Customer

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Steve
October 27th, 2019 Anderson, SC DETAILS
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It all works well. Everything has been done properly and with courtesy.

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Reply from Protect America

Oct 28, 2019

Hi Steve, Thank you for the feedback. We’re happy to hear about your positive experience. Please let us know if you need any further assistance.

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Ronald
October 27th, 2019 Kilgore, TX DETAILS
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We're totally satisfied with the product, it is excellent. We feel safe. The people who work there did everything we asked and answered the questions correctly for use and helped us when we installed it.

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Reply from Protect America

Oct 28, 2019

Hi Ronald, Thank you for the positive feedback. We’re happy to hear our equipment is helping you feel safe and that you’ve had an awesome experience with our Care team. Please let us know if you need any further assistance.

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Joanne
October 27th, 2019 Keystone Heights, FL DETAILS
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We've had it fall off because it is not a permanent thing but it certainly is easy and we had to get rid of our phone line so that is why we chose it. They don't always get a person when you call and they have to call you back.

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Reply from Protect America

Oct 28, 2019

Hi Joanne, Thank you for the feedback. To keep your equipment from falling, we recommend using double-sided tape as an adhesive. If you need further assistance, please reply via “Private Message” with the name and address associated with the account.

Verified Customer

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City
October 27th, 2019 Glen Allen, VA DETAILS
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Very responsive and took care of any questions I've had immediately. They are very knowledgeable. Simple software. Very easy to use.

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Reply from Protect America

Oct 28, 2019

Thank you for the positive feedback! We’re happy to hear you’re enjoying your equipment. Please let us know if you need any further assistance.

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Charles
October 27th, 2019 Lebanon, TN DETAILS
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They were pretty good at explaining everything. Had a little trouble with some of the stuff but it seems to work pretty good.

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Reply from Protect America

Oct 28, 2019

Hi Charles, We’re happy to hear about your positive experience. Please let us know if you need any further assistance.

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Dayle
October 27th, 2019 Myakka City, FL DETAILS
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Protect America was the best deal. And it's easy to use.

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Catrina
October 27th, 2019 Woodway, TX DETAILS
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I think it's good. The sensor on the door removes easy.

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Reply from Protect America

Oct 28, 2019

Hi Catrina, Thank you for the positive review. In regards to your equipment, there are a few options available for preventing it from falling. We recommend using double-sided tape or silicone glue as an adhesive. If you need further assistance, please reply via “Private Message” with the name and address associated with the account.

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Kaitlyn
October 27th, 2019 Seattle, WA DETAILS
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Their motion sensors keep going off as false alarms but they are really easy to get a hold of. I like that they are the cheapest and include the most product and the app gives you access to the alarms.

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Reply from Protect America

Oct 28, 2019

Hi Kaitlyn, Thank you for the review. To better improve your experience as a customer, we're more than happy to pull up your account to review and test your alarm system. Please reply via ‘Private Message’ with the name and address associated with your account. Once we verify you as a customer, one of our Care team members will reach out to you.

Verified Customer

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Brenda
October 27th, 2019 Sauk Rapids, MN DETAILS
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System works really good and the customer support is good.

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Reply from Protect America

Oct 28, 2019

Hi Brenda, Thank you for the review. We’re happy to hear about your positive experience. Please let us know if you need further assistance.

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Mark
October 27th, 2019 DETAILS
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Works as advertised. I don't have any problems with it. They helped me implement the system. I'd recommend them.

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Reply from Protect America

Oct 28, 2019

Hi Mark, We appreciate your feedback! Please let us know if you need any further assistance.

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Jesse
October 27th, 2019 New Orleans, LA DETAILS
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I was able to instal it myself. It's a good system. The only problem is sometimes the glue wears off on the sensors.

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Reply from Protect America

Oct 28, 2019

Hi Jesse, We appreciate your feedback! To keep your equipment’s adhesive from wearing off, we recommend using double-sided tape. If you need further assistance, please reply via “Private Message” with the name and address associated with the account.

Verified Customer

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Nancy
October 27th, 2019 Van Buren, AR DETAILS
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Everything works great and it's easy to install. They were very helpful and patient. They did everything that we asked. It can work where there's no internet.

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Reply from Protect America

Oct 28, 2019

Hi Nancy, We appreciate your positive feedback. We’re happy to hear you are enjoying your equipment and that you’ve had a positive experience with our Care team. Please let us know if you need any further assistance.

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Sheila
October 27th, 2019 Richton, MS DETAILS
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I had my alarms go off and they were very quick to respond.

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Reply from Protect America

Oct 28, 2019

Hi Sheila, Thank you for the review. Please let us know if you need further assistance.

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Uriel
October 27th, 2019 Bakersfield, CA DETAILS
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They answer all my questions and helped me with the installation. It's easy and it can activate in my phone system.

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Reply from Protect America

Oct 28, 2019

Hi Uriel, We appreciate your feedback. We’re happy to hear you are enjoying our system and that you’ve had a positive experience with our Care team. Please let us know if you need any further assistance.

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Larry Hartford
October 22nd, 2019 DETAILS
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These guys were awesome! Shipped out a package and I had a security system setup the next day. Got a great deal with an affordable package and feel safer when I’m out of town. A+ Protect America.

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Reply from Protect America

Oct 22, 2019

Hi Larry, Thank you for the positive feedback. We’re happy to hear our system has helped you feel safer. Please let us know if you need any further assistance.

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Warren D Jenkins
October 22nd, 2019 Lebanon, TN DETAILS
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Let me tell you about protect America have had their service activated for less than 15 days a wireless system having problems with control pad picking up some type of radio, tv,cell phone, something? Called them ask to send they're equipment back 15 day trial right? Well apparently they consider part of the 15 days while its being transported by truck to you in my case 2 separate shipments because they didn't send all the equipment? Took around 2 weeks in transit. Now it's too late to pull the plug less than 15 days after activation. I really question these folks business ethic BEWARE. Customer service is an absolute nightmare. Will update later have prepaid legal going to pick their,brain. Please Beware of this company.

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Reply from Protect America

Oct 22, 2019

Hi Warren, Thank you for your feedback. I was able to pull up your information. One of our Accounts team members will reach out to you in regards to your inquiry. Please let us know if you need any further assistance while our team is reviewing your account.

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Erwin
October 22nd, 2019 North Chicago, IL DETAILS
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Customer service is very polite and very helpful. Very easy to instal and well made.

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Reply from Protect America

Oct 22, 2019

Hi Erwin, Thank you for the positive feedback. We’re glad our Care team was able to assist you. Please let us know if you have any further questions.

Verified Customer

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James
October 22nd, 2019 Bushkill, PA DETAILS
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I've had it a month and a half and everything is going well. Everything was on time. Their rate is the best.

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Reply from Protect America

Oct 22, 2019

Hi James, Welcome to the Protect America family! We appreciate your feedback and are happy to hear about your positive experience. Please let us know if you need any further assistance.

Verified Customer

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Amy
October 22nd, 2019 Muskogee, OK DETAILS
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It was easy to install and it all works properly. They were really nice and explained everything well.

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Reply from Protect America

Oct 22, 2019

Hi Amy, We appreciate your positive feedback and are happy you are enjoying your new equipment and service. Please let us know if you need any further assistance.

Verified Customer

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Hunter
October 22nd, 2019 Yukon, OK DETAILS
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They were very descriptive with what we were getting and very helpful. Mostly it does a good job but we don't get phone calls like we're supposed to when it goes off and the code isn't put in on time.

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Reply from Protect America

Oct 22, 2019

Hi Hunter, We appreciate your feedback. In regards to your system, we can set up a test to make sure everything is working properly. If you can, please reply via ‘Private Message’ with the name and address associated with your account. Once we verify you as a customer, one of our Care team members will reach out to you.

Verified Customer

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Bonnie
October 22nd, 2019 Ohiopyle, PA DETAILS
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They were the nicest people. They go over everything with me. I know that it works because I told them the wrong code and the police came.

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Reply from Protect America

Oct 22, 2019

Hi Bonnie, Thank you for the positive feedback! We're happy to hear you have had a great experience with our services. Please let us know if you need any further assistance with your equipment.

Verified Customer

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Katie
October 22nd, 2019 Salt Lake City, UT DETAILS
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They've been great and addressed what I needed every time I've called.

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Reply from Protect America

Oct 22, 2019

Hi Katie, Thank you for the feedback. We are happy to hear about your positive experience. Please let us know if you need any further assistance with your system.

Verified Customer

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Justin
October 22nd, 2019 Miami, AZ DETAILS
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I like the service and equipment that I have. Easy to use and easy self installation. I can monitor my house from my phone.

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Reply from Protect America

Oct 22, 2019

Hi Justin, Thank you for the positive feedback. We’re happy to hear our equipment has been easy for you to use. Please let us know if you have any further questions.

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Jerry
October 22nd, 2019 Hesperia, CA DETAILS
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They've always taken care of everything I've needed. It's convenient but I think the service is a little expensive. The sensors fall off the window because the stickers aren't that good.

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Washington
October 22nd, 2019 Forest Park, IL DETAILS
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Followed up multiple times and made sure I didn't have any questions. Easy to set up.

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Reply from Protect America

Oct 22, 2019

Hi Washington, Thank you for the feedback. We’re glad our Care team was able to assist you. Please let us know if you have any further questions.

Verified Customer

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Roger
October 22nd, 2019 Meridian, ID DETAILS
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They've been very responsive. They provided all the information we needed upfront. The front doorbell goes off, but there isn't a person there.

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Reply from Protect America

Oct 22, 2019

Hi Roger, We appreciate your feedback. In regards to your front doorbell, please reply via “Private Message” with the name and address associated with the account. A member of our team will reach out to you with assistance.

Verified Customer

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Charles
October 22nd, 2019 Deale, MD DETAILS
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Any time I've had an issue it was taken care of quickly.

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Reply from Protect America

Oct 22, 2019

Hi Charles, Thank you for the feedback. We’re happy our Care team has assisted you with your requests promptly. Please let us know if you have any further questions. 

Verified Customer

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Buren
October 22nd, 2019 Henderson, NV DETAILS
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I haven't had any issues with it. They explained everything completely and helped me do some of the instalment over the phone.

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Reply from Protect America

Oct 22, 2019

Hi Buren, We appreciate your positive feedback. Please let us know if you need any further assistance with your system.

Verified Customer

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Kevin
October 22nd, 2019 Buford, GA DETAILS
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Self installation and convenient. They are really kind and helpful over the phone. Everything seems to be operating as advertised. I got no problems with it.

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Reply from Protect America

Oct 22, 2019

Hi Kevin, Thank you for the feedback. We’re happy to hear you’re enjoying your system. Please let us know if you need any further assistance.

Verified Customer

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Russell
October 22nd, 2019 Vermilion, OH DETAILS
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Easy to use and it was simple to install.

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Reply from Protect America

Oct 22, 2019

Hi Russell, Thank you for the feedback. We’re happy to hear the system has been easy for you to use. Please let us know if you need any further assistance.

Verified Customer

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Julie
October 22nd, 2019 Ocklawaha, FL DETAILS
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We accidently set it off and it does alert us. We always get a call from the company.

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Reply from Protect America

Oct 22, 2019

Hi Julie, Thank you for the feedback. Please let us know if you have any questions.

Verified Customer

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Angelena
October 22nd, 2019 Alturas, CA DETAILS
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Whenever you call you're put on an hour to two hour wait. It's great at letting me know when doors are open. The kids kept unplugging the indoor cameras because they have a really small cord. No battery back up.

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Reply from Protect America

Oct 22, 2019

Hi Angelena, Thank you for reaching out to us. At Protect America we are always looking for new ways to improve our customer’s experience. Please let us know if you need any further assistance.

Verified Customer

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Steve
October 22nd, 2019 Duluth, GA DETAILS
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They delivered the product promptly. It seems like good quality. Easy to setup and instal.

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Reply from Protect America

Oct 22, 2019

Hi Steve, We appreciate your positive feedback. Please let us know if you need any further assistance with your system.

Verified Customer

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Nhan
October 22nd, 2019 Iowa City, IA DETAILS
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Easy access and you can control on your mobile phone. So far I'm happy with it and everything has went well.

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Reply from Protect America

Oct 22, 2019

Hi Nhan, Thank you for the feedback. We’re happy to hear you are enjoying your system and its integration with your mobile phone. Please let us know if you need any further assistance.

Verified Customer

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Karen
October 22nd, 2019 Columbus, OH DETAILS
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It took me two weeks to get the camera. I needed to call my cable company to get the fire wall taken down. I thought that stuff would have been taken care of.

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Reply from Protect America

Oct 22, 2019

Hi Karen, Thank you for reaching out to us. At Protect America we’re always looking for new ways to improve. To assist you with questions regarding your installation, please reply via “Private Message” with the name and address associated with the account. An Advance Care team member will reach out to you once we can verify you as a customer.