Protect America

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Protect America Logo

Protect America

verified
Offers include free Protect America equipment such as motion detectors, door sensors, and window sensors. $0 in up-front costs.
1-(855) 969-9248

Headquartered in Austin, Texas, Protect America provides self-installed home security systems, monitoring services, and automation solutions, and has serviced nearly half a million homes since 1992. Protect America's monthly fees range from $19.99 to $42.99, and the company provides free equipment with its security services, including a control panel, motion detectors, door sensors, and window sensors.

With an exceptionally low monthly monitoring fee, free equipment, and no upfront fees, Protect America is the leading home security company in the industry. The company has the highest overall rating in the home security industry as well as a quality star rating from consumers. Protect America is one of the most trusted and high-quality security solutions we've seen. Read the company highlights and see Protect America reviews from real consumers below.

Click Here to Read Protect America Reviews

The Good

  • Protect America Cost
  • DIY Installation
  • Home Automation Features
  • Lifetime Equipment Warranty
  • Variety of Home Security Packages
  • 24/7 Video Monitoring
  • Almost 30 Years of Experience in the Home Security Industry 
  • Protect America Reviews

Protect America Cost

Protect America's monthly fee ranges from $19.99 - $41.99. With said prices, the yearly cost ranges from $239 - $503. Protect America's complete cost over the course of the 36-month contract ranges from $719 to $1,511. This price includes 24/7 monitoring, no installation or equipment fees, a price match guarantee, and a locked-in rate. Customers who purchase Protect America's basic home security package will pay $19.99/mo, and customers who purchase the more advanced package with cellular monitoring and remote access to their system will pay $41.99/mo.

The higher cost for the cellular monitoring is due to the increased services and features available (such as remote control of a security camera, real-time alerts from motion sensors and other home automation features) that are not available with landline monitoring only. $41.99/month for added features and cellular monitoring is still a competitive price and one of the most affordable offers out there. 

Compared to other do-it-yourself solutions, Protect America prices are very low. Most self-installed security system companies who offer free equipment simply make you pay for it in the form of high-cost monthly monitoring services. This isn't the case with Protect America.

Free Protect America Equipment

While other home security system companies offer free equipment, few match Protect America in both the quantity and quality of the free equipment. Protect America equipment cost is absolutely free and included with most of its packages is:

  • One control panel
  • Three door and window sensors
  • One motion detector

The free door and window sensors have a 5-year battery life and can be quickly and easily self-installed. The wireless sensors have a horizontal coverage range of 25 feet and can detect movement by intelligently sensing head emissions (though they are pet-friendly, ignoring movement from objects 40 pounds or less). Protect America equipment cost is completely free and is known for its high quality, beating out the majority of the home security company's competitors.

No Installation Fees

Unlike many other home security companies, Protect America does not charge installation fees. When you sign up for their services, you don't have to risk a burglar targeting your home before you can afford the cost of home security installation. You can get Protect America's protection right away.

DIY Installation

Protect America's home security system is a do-it-yourself solution that takes less than one hour to set up. DIY security systems are convenient because it allows consumers to skip pricey and lengthy professional installations. Many home security providers require a costly professional installation and can take weeks to set up a date and time that works with the customer's schedule. Customers are also likely to be more familiar with the security equipment since they are the ones setting it up.

Many Protect America reviews below reference the quick and simple installation as a major benefit and relief. 

Home Automation Features

At less than $20/month, you typically shouldn't expect your home security package to include home automation features; however, Protect America does include wireless control options. Through the company's app, customers are able to view camera footage and control their security system, door locks (additional equipment cost) and lights/appliances (additional equipment cost) from a smartphone. Here is a breakdown of Protect America's home automation options:

Protect America Mobile App

Protect America has a mobile app that gives you control of your home security system from anywhere. From monitoring your entry points and controlling your appliances (garage door, thermostat, lights, & other appliances) to getting 24/7 access to live video of your home, you can stay apprised of your home security at all times and manage your security system with ease. Lastly, the app gives you notifications of any security alerts you need to be aware of, such as suspicious activity or system malfunction. 

August Smart Lock Pro

The August Lock is a smart lock you can control and monitor from anywhere at any time with the Protect America app. The door lock works with single cylinder deadbolts and similar to other Protect America security equipment, you can easily install it yourself within minutes.

With Protect America's door sensor and smart door lock, you never have to worry about someone entering your home through the door without you knowing, and you don't have to panic when you forget to lock the door; you can track any activity at your doorstep and remotely lock and secure your door immediately with the Protect America app. This also means you don't have to carry around a home key because you have access to keyless entry with your smart lock.

The August Smart Lock Pro is also compatible with Siri, Alexa, and the Google Assistant, so you can use any of these devices to control your smart lock that way if you prefer. Additionally, the August Lock works with Z-Wave Plus systems as well as Bluetooth.

Linear Garage Door Controller

Through the use of your Protect America app or your security system panel, you can remotely open and close your sectional garage door. This makes it simple to come and go quickly and ensures you can close or open the garage door if you need to while away from home. Your home never has to be left unprotected.

Z-Wave Light & Appliance Module

The Z-Wave technology module allows you to turn the lights on and off throughout your home as well as gives you the capability to dim them. You can do this through the Protect America app or through a web browser. This wireless control gives your home automation more functionality and increased customization.

Amazon Echo Dot Integration

Protect America's home security system is compatible with the Amazon Echo Dot, which enables you to control your Protect America home automation features with the use of your Amazon Echo. Few home security companies provide such compatibility and universality when it comes to integrating existing home automation equipment with new home security equipment provided by the company.  

Lifetime Equipment Warranty

All equipment is covered by a lifetime warranty, meaning Protect America will ship replacement parts for all defective equipment at no charge to the customer. As detailed above, Protect America equipment is also free, including one control panel, three door and window sensors, and one motion detector.

Protect America's alarm system provides monitoring through landline (least expensive), broadband, and cellular communication; it's a rarity for a security company to provide all three of these warranties in the residential security system industry. This type of superior customer service is another way Protect America has set itself apart from its competition.

Variety of Home Security Packages

Protect America offers multiple home security packages that you can customize to fit your particular needs. Each package includes free equipment, free activation, and professional 24/7 monitoring. You can also upgrade any package to include smart home automation capabilities. For a customized instant quote, you can contact Protect America through the "Visit Site" button at the top of this profile page. Package details for Protect America's three main home security plans are below:

Copper Package

  • Standard control panel
  • 3 Door/window sensors
  • 1 Motion detector
  • 1 Yard sign
  • 4 Door/window stickers

Silver Package

  • Standard control panel
  • 9 Door/window sensors
  • 1 Motion detector
  • 1 Yard sign
  • 4 Door/window stickers

Platinum Package

  • Standard control panel
  • 14 Door/window sensors
  • 1 Motion detector
  • 1 Yard sign
  • 4 Door/window stickers

24/7 Video Monitoring

Protect America has 24/7 live video monitoring for their security cameras. There is also a two-way voice capability service that enables communication on both ends. Read Protect America security reviews below to see what customers have to say about video monitoring capabilities. 

Almost 30 Years of Experience in the Home Security Industry 

Protect America alarm system has been in business since 1992. Having a home security company that has ample amounts of experience in alarm systems and burglar & theft situations can give homeowners peace of mind that their home and family will be in good hands. Protect America has had decades to develop a home security system and alarm monitoring company that is efficient, trustworthy, and affordable. 

Protect America Reviews

Protect America reviews are overwhelmingly positive, awarding them an extremely high star rating from consumers. Protect America reviews highlight exceptional customer service, quality equipment, simple installation, and affordable prices. Satisfactory Protect America reviews provide peace of mind that the home security company is respected by the majority of its customers. Protect America users are clearly impressed and happy with its products and services. 

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The Bad

  • 36-Month Contract
  • Cancellation Terms

36-Month Contract

Perhaps the least appealing feature of the alarm company for some people is its 36-month contract. However, lengthy contracts aren't unusual in the home security system industry. A somewhat lengthy contract is much more common for companies who offer low-cost monitoring fees and free equipment as Protect America does. Read Protect America reviews below to see how customers feel about the lengthy contract and the home security provider as a whole. 

Cancellation Terms

If a customer decides to cancel their contract before the 36-month term, Protect America requires them to pay the remaining balance. However, this isn't uncommon with home security companies and Protect America offers an extremely low monthly monitoring fee with no upfront fees or equipment costs. With this in mind, the long-term contract and cancellation terms may not be a problem.  

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The Bottom Line

With an impressive array of free equipment, affordable monthly monitoring service, zero upfront costs, and a free moving option, the Protect America security system is one of the most affordable security systems on the market today. Protect America offers an attractive lifetime warranty on its equipment, a full range of monitoring options, as well as extensive home automation features.

Protect America does require a contract; However, contracts are not unusual for home security companies and Protect America prices are one of the most affordable security solutions out there. Also, you may feel more comfortable signing a long-term contract after reading the overwhelmingly positive Protect America reviews (shown below).

Protect America security reviews indicate the home security provider beats out most of its competition in terms of value for the price, customer service, and satisfaction.

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We'll Introduce You!

Call our recommended rep over at Protect America below.

1-(855) 969-9248

Disclaimer

As part of our service, we attempt to partner with all the companies that we review, and may get compensated when you click or call them from our site; however, regardless of any current, past, or future financial arrangements, companies listed on Best Company cannot buy their position, nor do we manipulate or inflate a company's ranking for financial gain. A company’s ranking is based on and calculated by an objective set of ranking criteria, as well as user reviews. For more information on how we rank companies, click here.

All user reviews posted on Best Company are subject to screening and approval. We reserve the right to approve or deny any review posted to this site in accordance with our Review Guidelines. Best Company never suppresses user reviews—unless they are being investigated for authenticity, or if they violate our review guidelines. We encourage anyone who suspects a user review to be fraudulent or intentionally inaccurate to please notify us here.


User Reviews

4.1

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2195 Reviews

Your trust is our top priority, so we check all reviews for accuracy and relevance. Additionally, we do not allow companies to alter or remove reviews. Learn more

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Molly
March 1st, 2019 Wahpeton, ND DETAILS
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The customer service representative was really helpful. He walked me through it and got me extra tools that I need to secure my house.

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Reply from Protect America

Mar 24, 2019

Thank you!

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Ashley & Michael
March 1st, 2019 Cheshire, CT DETAILS
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The customer service answered all the questions. You can easily access them whenever you need. They were super friendly and eager to help us with anything that we needed. It was really easy to put together. It works nicely.

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Rachel
March 1st, 2019 Lowell, MA DETAILS
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They've helped me out with everything I needed and made everything really easy to set up. It all seems to work very well and is easy to understand and I feel pretty safe having it.

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Steve
March 1st, 2019 Pahrump, NV DETAILS
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The customer support has technical knowledge and the ability to work through issues. The salesmen should have more advanced technical support.

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Reply from Protect America

Mar 24, 2019

Thank you! Glad to hear that your experience with our team has met your expectations.

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Elick
March 1st, 2019 Gilbert, AZ DETAILS
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Every time I've called and asked questions, they've been able to answer. The system was easy to install. It seems to work very well.

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Prasanta
March 1st, 2019 Phoenix, AZ DETAILS
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The customer service is good in all aspects.

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Omar
February 27th, 2019 Hemet, CA DETAILS
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They work with you and explain everything, even getting the alarm installed.

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Kenric
February 27th, 2019 Chicago, IL DETAILS
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I like the mobile capability. The support team answers all your questions.

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Bryan
February 27th, 2019 Springfield, OH DETAILS
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Searching online, Protect America was rated one of the top home security systems ad they had a good price. The company is very patient and committed to making sure that I'm able to use the system the way I want to.

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Alfred
February 27th, 2019 Bellmore, NY DETAILS
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You are a good, reliable company. The home security system is easy to set ip.

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Erwin/Skit
February 27th, 2019 Cincinnati, OH DETAILS
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I'm glad to have them because I needed somebody. They were able to fulfill the hardware that I required for our needs here. And the other ones wouldn't adapt. And Protect America did adapt and made it happen. would say 5. And the reason is that they called me when they said they would; they were with me even when I set the equipment up ahead of time because I'm familiar with setting it up. But they were there and they would test everything out and they would re-test it when we were done, so I was very satisfied with everything they did. One thing they could improve on is that you cannot hear the person' we had the volume all the way up and with the volume all the way up you can't even hear it in the next room. For instance, if we want to turn it on in our bedroom , we can't really hear it fro that area. So that was one item we didn't care for - at least that was our, that was one of the things that we needed. But anyway, it's working out. Also this is the first one that I had to plug into the programming system had to plug into an electric socket. All the other ones were battery operated and they lasted 4 or 5 years. So I had to do a little extra work myself, pulling the wire behind the wall and then fishing it out and the bottom and then putting it into the plug. It'd be a lot easier if it was a battery rather than electric.

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George
February 27th, 2019 Ruidoso, NM DETAILS
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Well, the truth is I tried a lot of companies and I thought they were all thieves who wanted $1200, who wanted $900. I was going to go with Vivint but then I saw that Protect America had a rating of #1 on the internet, so I figured I'd give them a call and I spoke to this woman who was very helpful. My son decided that we could put it in ourselves, which we did. The system is not confusing. You can arm and disarm it from your phone - that's the feature I like best of all. I'm glad I went with them. My wife accidentally hit the panic button one night and the police showed up, so I know the system works. Protect America just doesn't say they're going to help, they do help. For example, when I bought the system, there was only one remote for the alarm. And I called up the company and asked what about my wife? They said 'you didn't specify that'. And I told them I was displeased and they immediately sent me a remote for my wife for no charge. That's the kind of company I want to deal with.

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Dustin
February 27th, 2019 Riverside, CA DETAILS
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The equipment and the service provided by Protect America are good. I have peace of mind with their system.

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Yenimarsaez
February 26th, 2019 DETAILS
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I like it is save and when the alar sound they call you at the moment.

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Shon davis
February 26th, 2019 DETAILS
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The product is as advertised, customer service was very helpful with installation

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Kristen
February 26th, 2019 DETAILS
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Solid security system, easy to set up, fair prices, excellent customer service. The phone app is clunky and you can't set up automatic alarms, ie, you can't enable alarm to arm based on a schedule, so you always have to manually arm the system.

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Kevin Gawlinski
February 26th, 2019 DETAILS
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Continuing issues with sensors,panel had to be replaced

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Deronica Mosley
February 26th, 2019 DETAILS
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Alarms can be louder and motion detection can reach farther

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Beth McLean
February 26th, 2019 DETAILS
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Would like to have more protection than just basic for the price.

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B. Boatwright
February 26th, 2019 DETAILS
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Great service, easy to work with and was so easy to install and set up.

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Cynthia Fletcher
February 20th, 2019 Cary, NC DETAILS
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Very professional, great customer service. Great staff to hook up equipment, fair monthly price, would recommend

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John
February 20th, 2019 Bentonville, VA DETAILS
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Prompt courteous service. Easy installation.

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Jack
February 20th, 2019 Paris, AR DETAILS
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Different ways that you know what status the alarm is in.

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Jay Rasmussen
February 20th, 2019 Green Bay, WI DETAILS
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The application is not user friendly. I was not informed on how to use all the features of the application. I know I am able to speak through my cameras but do not know how to do so. Also, the camera refresh timing is slow.

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Reply from Protect America

Mar 08, 2019

Hello Jay - Thank you for taking the time to share your feedback regarding our mobile application. If you could, please reply to this message via PM (private message) so that a member of our team can connect with you and show you all that our mobile app has to offer. Thank you again for your feedback!

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jim halter
February 20th, 2019 Delaware, OH DETAILS
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It was easy to install and the people were very y

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customer in Florida
February 20th, 2019 Lake City, FL DETAILS
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I live in NC, I purchased this service and equip for my father in Florida, the reports I have received from him and my sister who worked on the phone only to install the equipment, she said it was easy and successful, Dad said he moved his device once and in 10 minutes a sheriff was at his door, he was not aware it was connected to law enforcement protection, this compells me to give 5 stars to Protect America.

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Michelle Bodoin
February 20th, 2019 Dunstable, MA DETAILS
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Worst Alarm company in history. The customer service department is awful, wait times and help is hours. They refuse to send technicians out after a system does not work for over a year. Equipment cheap, went through 3 panels in a year and sensors need batteries every 3 months and they fall off as well creating alarms consistently and police at your house.

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Reply from Protect America

Feb 26, 2019

Hi there, we’re sorry to hear that you have had so much trouble with our customer service! At Protect America we certainly want to make our customer service experience as pleasant as possible. If you’d like, please feel free to DM us your account details on here and we can get someone to reach out to you. Thank you, and please let us know if you have any questions.

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Rick
February 12th, 2019 Odessa, TX DETAILS
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I really enjoy the quality of service provided. Everything has met my expectations at Protect America.

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Burkley
February 12th, 2019 Pflugerville, TX DETAILS
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The cameras were very easy to install, and the quality is good. Customer service was helpful when I had questions during set up.

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Visconti Enterprises
February 12th, 2019 Etowah, TN DETAILS
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Customer service reps are experts and really knowledgeable. The products are up to date and state of the art. I wish they had cheaper monthly rates.

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Paul
February 12th, 2019 Fort Lauderdale, FL DETAILS
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I have been very satisfied with their services. The monthly payments have been affordable, and the technology is advanced and up to date.

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Karol
February 12th, 2019 Constantine, MI DETAILS
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I set my alarm the other day but forgot to put in my disarm code and the police showed up in 11 minutes. It's a very accurate product.

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Jackie
February 12th, 2019 Raeford, NC DETAILS
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When I call for help, customer service helps me the best they can. They have low charges as well.

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Lora
February 12th, 2019 Chocowinity, NC DETAILS
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The pieces above the door keep falling down and the cameras weren't working with my internet. The price is pretty reasonable.

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Ken
February 12th, 2019 Canal Winchester, OH DETAILS
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They were very helpful in getting everything set up. The services are also very reasonably priced.

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Nannette
February 12th, 2019 Wadley, GA DETAILS
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There is a quick turn around from when you activate the alarm. The device is easy to install, and customer service will help with any problem.

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Kenneth
February 12th, 2019 Leland, NC DETAILS
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Customer service is easy to talk to and the device is easy to install.

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Debbie
February 12th, 2019 Lincoln, NE DETAILS
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The devices were very easy to install, and is easy to use. Their monthly prices are very competitive.

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Perry
February 12th, 2019 Fishers, IN DETAILS
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Customer service was thorough in the purchasing and installation process.

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Angela
February 12th, 2019 Rockford, AL DETAILS
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Customer service said that the installation would be very quick and easy but it took us a while to do it and had to redo it a lot. The sales people sold it to be a lot better than it actually is.

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M
February 12th, 2019 San Francisco, CA DETAILS
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Customer service is very friendly and nice. They are knowledgeable on their products.

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Ashley
February 12th, 2019 Rochester, NY DETAILS
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They are very responsive. Everyone at Protect America is attentive to my needs. I like the ease of use, and the quick self installation.

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Verified Customer

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Tania
February 12th, 2019 Ft. Pierce, FL DETAILS
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Not all of the sensors worked when I got the device in the mail. Customer service seems very available. You don't have to wait long to reach someone.

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Rim
February 12th, 2019 Northridge, CA DETAILS
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The device is easy to use and the quote looks good.

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Verified Customer

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Ebels Hardware
February 12th, 2019 Falmouth, MI DETAILS
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I wish the availability of the tech support would improve. I have to add some user names and a contact number just for two quick questions. I like the quality of Protect America's equipment. The cost is good and we haven't had any malfunctions.

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Verified Customer

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Anonymous
February 12th, 2019 Greenup, IL DETAILS
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Whenever we have had a problem, they have been very nice and helpful. I am still trying to learn how to use the service completely.

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Verified Customer

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Susan
February 12th, 2019 Casper, WY DETAILS
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Protect America has the best service I have ever had. They are respectful and very knowledgeable. The product is very easy to use.

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Verified Customer

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Jerry
February 12th, 2019 Tulsa, OK DETAILS
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I wish the monitor was a little bit louder, however the device is easy to use, and customer service solves any problems.

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Verified Customer

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Juan
February 12th, 2019 Georgetown, TX DETAILS
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The devices are pretty sensitive. I like how they send me notifications for when the windows are open in my house. The devices took me a while to get used to, so I wish it was a little more user friendly.

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Verified Customer

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Cynthia
February 12th, 2019 Corpus Christi, TX DETAILS
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I wish it was a little more compatible with other devices. Customer service are really good about answering my questions.

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