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Guardian Alarm Company

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9 User Reviews
LAST UPDATED: June 4th, 2021

Guardian Alarm is a family-owned company that has been proving home security and automation services for over 85 years for customers in Michigan, Florida, and Ohio. Monthly monitoring plans begin at $42.99 and the professional installation fee is undisclosed. Home security plans feature 24/7 professional monitoring and remote system access.

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The Good

  • 24/7 Professional Monitoring
  • Professional Installation
  • No Cancellation Penalty
  • Free Service Transfers
Guardian Alarm offers three comprehensive home security plans with 24/7 professional monitoring and installation. Same day service is available for most home security installations and customers are able to receive discounts on monthly monitoring plans through specials offered on the company's website. The home security company does not charge a penalty for customers to end their service contracts early and does not charge for service transfers to a new residence during the contract period. Guardian Alarm also provides home automation, video surveillance, energy management, and medical alert devices and services. Customers are able to control home automation features remotely from any location on their mobile devices. According to the company's website, the response time for emergency response is 15 seconds. The company also provides security guard escort and protection services. Customer reviews are mainly positive online regarding the company's customer service experience.
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The Bad

  • No Equipment Warranty Information
  • Automatic Renewal Clause

The company does not disclose information on its corporate website on any included equipment warranties. If no manufacturer warranty is available, customers will be held responsible for parts replacement and service call costs. Customers are required to sign service agreements, which may be automatically renewed upon expiration. Service areas are limited to an area of three states. It is also unclear whether customers will need to pay for equipment upfront or if the cost is rolled into the monthly monitoring fee. There is no pricing information offered on the company's website on costs for equipment or system upgrades. The company does not appear to offer video doorbell camera surveillance in its home automation program.

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The Bottom Line

Guardian Alarms offers home security and automation services for its customers in Ohio, Michigan, and Florida. Available plans feature professional installation, 24/7 professional monitoring, remote system access, and no cancellation or service transfer fees; however, customers must agree to the service agreements and there appears to be no offered equipment warranties.

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Star Rating

3.0

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9 Reviews

Review Breakdown

5 grade

44%

4 grade

0%

3 grade

0%

2 grade

22%

1 grade

33%

Sentiment Criteria

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