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Fluent Security

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827 User Reviews

6.5

Overall Score

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Barry Campbell

Always responsive to any security problems

5 months ago

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star star star star star

Mike Toledo, OH

Courteous and good response in solving problems

5 months ago

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star star star star star

Ronald Ignacio

Reliable. Friendly staff. Knowledgable technicians.

5 months ago

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star star star star star

Diana Spokane, WA

They have always been professional and courteous

5 months ago

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star star star star star

Irene Smith

They have been helpful when I had questions and issues.

5 months ago

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star star star star star

Dean Nichols Wenatchee, WA

System works fine and help is just a phone call away!

5 months ago

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star star star star star

Kay daines

Pleasant to deal with. Always accessable.

5 months ago

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star star star star star

Sherryle Guze

They always respond immediately with any alarms or issues.

5 months ago

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star star star star star

Norma Stobbe

They always responded when my alarm went off

5 months ago

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star star star star star

Jerry Toledo, OH

Send emails quickly when something is wrong

5 months ago

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star star star star star

Judy Blackwood Sandusky, OH

They are very helpful if I have a problem

5 months ago

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star star star star star

joyce knipfer Dayton, OH

Every time there has been a issue, they call me right away.

5 months ago

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star star star star star

Dewey Colorado Springs, CO

It works great. It is easy. I never have a problem with it.

6 months ago

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star star star star star

S Schmold

Excellent response to alarm and maintenance issues

6 months ago

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star star star star star

Shahin Akbary-Soofi

Every time we have a problem, they are there!

6 months ago

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star star star star star

Robert Siewert Oregon City, OR

Always responsive to requests and assistance.

6 months ago

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star star star star star

Bernie L'Hirondelle

It works well serves our needs and the service is good

6 months ago

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star star star star star

Kathy

Always contact promptly when the alarm goes off

6 months ago

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star star star star star

Howard

If there is a problem it is taken care of quickly.

6 months ago

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star star star star star

Elaine Salem, OR

Good service and very nice support people!

6 months ago

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Reply from Fluent Security

Hello Elaine, Thank you for the 5 star review!!! We enjoy hearing how our customers are happy and find value in are services!! If you need assistance anytime please call us at 855.238.4826. Thank you for being part of the Fluent family!!!!

Oct. 7th, 2021

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star star star star star

C B

Quality equipment, excellent customer service

6 months ago

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Reply from Fluent Security

Hello C B, Thank you for the 5 star review!!!!! Thank you for sharing what you value in the services we provide. Feel free to call us at 855.238.4826. Thank you for being part of the Fluent family!!!

Sep. 30th, 2021

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star star star star star

Pierre D'Amour

No problems over the last years being served by them

6 months ago

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Reply from Fluent Security

Hello! Thank you for the review. We strive to create a service that is easy to use and easy to maintain, we are very glad to hear that this has been your experience. Thank you for choosing Fluent Home!

Oct. 7th, 2021

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star star star star star

Margerite Mortemore

Service when I phone them and they solve my problem quickly

6 months ago

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Reply from Fluent Security

Hello Margerite, Thank you for the 5 star review!!!!! We love hearing how we have helped our customers!!! Please feel free to call us at 855.238.4826 if you ever need assistance! Thank you for being part of the Fluent family!!!!

Sep. 28th, 2021

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star star star star star

Kelly Collver

Have been prompt to help me regardless of the problem.

6 months ago

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Reply from Fluent Security

Hello Kelly, Thank you for the 5 star review!!! We love hearing that our customers are happy with our customer service! Feel free to call us at 855.238.4826 for any assistance in the future you might need. Thank you for being part of the Fluent family!!!

Sep. 29th, 2021

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star star star star star

Joy

Have always been trustworthy and get the service they said

6 months ago

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Reply from Fluent Security

Hello! Thank you for the review. We love to hear you have found us to be trustworthy and that we have provided the service that was promised. Thank you for choosing Fluent Home!

Sep. 30th, 2021

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star star star star star

Donavon Jenson

The Alarm system is what caught us 3 Thieves

6 months ago

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Reply from Fluent Security

Hello! Thank you for the review. We love to hear that the security system is helping to eliminate the security risks for you. Thank you for choosing Fluent Home!

Sep. 30th, 2021

star star star star star

FB North Las Vegas, NV

Had lost connection to my doorbell camera. The tech walked me through reconnecting it. It took a few different procedures but it is back up and working correctly.

1 year ago

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Reply from Fluent Security

Thank you for your review! We love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

Oct. 9th, 2020

star star star star star

Chrissy Hall Salt Lake City, UT

I just to spoke to Amanda...she was Amazingly Awesome!!! Very professional, thorough and extremely pleasant!!! Thank you so much for having her on your team...🙂

1 year ago

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Reply from Fluent Security

Thanks so much for the review, Chrissy! It's always great to hear good things about your experiences with our agents! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

May. 13th, 2020

star star star star star

Sharon Taylor Chicago, IL

Every one is very professionsl and john my tec.& jasmine l was very informative, had good knowledge on what i wanted and she was able to set up payments to meet my needs.

1 year ago

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Reply from Fluent Security

Thanks so much for the review, Sharon! It's always great to hear good things about your experiences with our technicians and agents! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

May. 8th, 2020

star star star star star

Mike Saskatoon, SK

I was very impressed with the service. On the phone today. Have been very pleased with fluent up until now, and their customer service has been very helpful

1 year ago

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Reply from Fluent Security

Thanks so much for the review, Mike! It's always great to hear good things about your experiences with our agents! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

May. 1st, 2020

star star star star star

David Schonabaum ,

Amanda was AMAZING with us and was able to fix the issues that the sales rep had caused and she was able to fix them and give us a free month of service!!

1 year ago

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Reply from Fluent Security

Thanks so much for the review, David! It's always great to hear good things about your experiences with our agents! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

Apr. 24th, 2020

star star star star star

Genevra Shortall St. John's, NL

I don’t have anything bad to say, Fluent is amazing as you are always there when we need you. K wouldn’t go anywhere else. Thank you for being great .

1 year ago

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Reply from Fluent Security

Thank you so much for your review! We love getting feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

Apr. 8th, 2020

star star star star star

Vitaliy Grande Prairie, AB

I had an issues with frozen panel today and call customer service. It was pleasure talking to Christy. Problem was resolved in no time. Very good job

1 year ago

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Reply from Fluent Security

Thank you for your review! We love getting feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

Apr. 8th, 2020

star star star star star

Ty Guy Lehi, UT

Fluent does a great job protecting my home, and my rental property. My smoke detector gives me peace of mind when I leave my pets at home, and the doorbell camera is cool.

1 year ago

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Reply from Fluent Security

Hi Ty! Thank you for your review! We're happy to hear that you've enjoyed your system and that we can provide peace of mind.

Feb. 21st, 2020

star star star star star

byllierae szwetz Shaunavon, SK

Mandy P was phenomenal to work with to solve my problem

3 months ago

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Reply from Fluent Security

Hello Byllierae, Thank you for leaving a positive review, and thank you for being a great customer! Fluent

Aug. 11th, 2021

star star star star star

Amanda W Saskatoon, SK

Mandy P handled my request professionally and timely!

3 months ago

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Reply from Fluent Security

Hello Amanda, Thank you for your feedback, and thank you for being a great customer! Fluent

Aug. 11th, 2021

star star star star star

Bonnie Edwards Saskatoon, SK

Reg was very helpful in his suggestions regarding the video setup I have.

4 months ago

star star star star star

Tanya Schooler Olds, AB

Always helpful when we call in for tech support and it’s not needed that often.

4 months ago

star star star star star

Yvonne Campobello, SC

We love our new system. Michael gave us a new panel with a outdoor camera. Our neighbors switched to fluent as well. Very pleased with our upgrade.

1 year ago

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Reply from Fluent Security

Thank you for your review, Yvonne! We love getting feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

Aug. 25th, 2020

star star star star star

Gayle Bailey Topeka, KS

Just called today. Got a different phone. She totally talked me thru it with ease. Gives me peace mind knowing our home is secure with this app.

1 year ago

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Reply from Fluent Security

Thank you for your review, Gayle! We love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

May. 20th, 2020

star star star star star

Florence Boucher Tangent, AB

Very efficient service. The tech I had was very good, walked me through my issue and verified this with me . Great customer service

1 year ago

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Reply from Fluent Security

Thanks so much for the review, Florence! It's always great to hear good things about your experiences with our technicians! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

May. 8th, 2020

star star star star star

linda mclaughlin Charlottetown, PE

Very efficient and quick service. Very pleasant staff. Michelle looked after me today and am very pleased with her service and kind caring attitude.

1 year ago

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Reply from Fluent Security

Thanks so much for the review, Linda! It's always great to hear good things about your experiences with our agents! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

Apr. 29th, 2020

star star star star star

Steven gathercolei Hobbema, AB

Thanks Diya for your courteous service when battery failed in control panel . That beeping continuously was getting annoying

1 year ago

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Reply from Fluent Security

Thanks so much for the review, Steven! It's always great to hear good things about your experiences with our agents! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

Apr. 24th, 2020

star star star star star

Dalton Nelson Grande Cache, AB

Customer service is always very friendly, I've used fluent as my home security system for over 5 years. Always been great to deal with.

1 year ago

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Reply from Fluent Security

Thank you for your review, Dalton! We always love getting feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

Apr. 24th, 2020

star star star star star

Fabutan 35 Edmonton, AB

Becky was very friendly, personable and helpful when I called in today! Thank you so much for taking such great care of me! I really appreciate it!😊

1 year ago

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Reply from Fluent Security

Thanks so much for the review! It's always great to hear good things about your experiences with our agents! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

Apr. 22nd, 2020

star star star star star

Sheldon Frocklage Maple Creek, SK

Christy helped us with resetting the username and password for our account. She answered all her questions and was extremely helpful.

1 year ago

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Reply from Fluent Security

Thanks so much for the review, Sheldon! It's always great to hear good things about your experiences with our agents! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

Apr. 22nd, 2020

star star star star star

Shelia Johnson Shreveport, LA

I like the great customer service. They always help me with any problems I have. Michelle was great with helping me with my bill today.

1 year ago

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Reply from Fluent Security

Thanks so much for the review, Shelia! It's always great to hear good things about your experiences with our agents! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

Apr. 22nd, 2020

star star star star star

Arron Miller Saskatoon, SK

The features of the system is what I was looking for. Any time I have had to use support they have been very friendly and helpful.

1 year ago

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Reply from Fluent Security

Thank you for your review, Arron! We love getting feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

Apr. 17th, 2020

star star star star star

Adam Schafer Calgary, AB

Today I had a matter that was handled by Bridgette and she did a great job. Thanks Bridgette and Fluent for the great work.

1 year ago

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Reply from Fluent Security

Thanks so much for the review, Adam! It's always great to hear good things about your experiences with our agents! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

Apr. 17th, 2020

star star star star star

T M Edmonton, AB

I spoke with Bridgette this morning to sort out an issue. She was polite and solved my problem right away. Fluent has always been great with us.

1 year ago

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Reply from Fluent Security

Thanks so much for the review! It's always great to hear good things about your experiences with our agents! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

Apr. 17th, 2020

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