AMP Smart security provides customized home security solutions for its customers in Utah. The company helps protect against burglary, fire, and medical emergency situations with 24/7 professional monitoring and remote system access from its mobile device app. AMP Smart provides customers with Alarm.com security equipment and monthly monitoring from Guardian Protection Services.
Home security solutions through AMP Smart are fully customizable based on a customer's unique lifestyle and feature 24/7 professional monitoring from the AMP security team.
AMP Smart offers remote access from a customer's iOS or Android smartphone, iPad, or computer. This includes motion sensor notifications and doorbell camera feed.
Home automation features include mobile controls over thermostat settings, lighting, security camera, small appliances, door locks, and garage door entry. Customers can also remotely arm/disarm the home security system from any location. Indoor and outdoor video surveillance cameras are available as well as video doorbell camera technology.
The company's medical alarm system help keep track of daily patterns of elderly loved ones while the customer is away. Customers can receive instant alerts if daily activity patterns change or a family member leaves the house. The enhanced functionality of its personal emergency response systems help elderly family members speak with emergency dispatchers through two-way voice technology until help arrives.
AMP Smart security has a referral perk, a move guarantee, a theft protection pledge, and a service warranty.
If you make a referral that signs up, you'll receive a $200 Amazon gift card. This is a generous bonus, and most companies only have a $50 bonus.
If you've been with AMP Smart for over a year and are moving within its service area, you can receive a new base security system and a 25% discount on upgrades. However, if you need to cancel due to your move, you could be subject to a hefty cancellation fee which we discuss more in The Bad section.
The theft protection pledge ensures that you will be reimbursed up to $500 toward an insurance deductible if your house has been bulglarized while using AMP Smart.
For the AMP Smart service warranty, you can receive repairs and replacements for a $35 deductible if your product breaks or becomes defective. This is subject to the terms and conditions of your contract.
The average price for a home security system from AMP Smart is $55.99 per month. This is slightly on the high end of prices, especially when top competitors offer systems that cost less than half the price.
AMP Smart's installation fee of $249 isn't particularly attractive, either. Top competitors will send you equipment for free or include free installation that will save you hundreds of dollars.
If you want to cancel AMP Smart, you could be subject to a fee of up to $1,250, which is high when compared to other home security companies like ADT.
The home security company also does not publicly offer equipment warranty information on its website. Customers may be responsible for certain components of their systems. It is unclear if there may be an upfront fee for professional installation as well.
AMP Smart requires a five-year contract, which is one of the highest term lengths among home security companies. Many competitors have three-year contracts, and some have month-to-month subscriptions. Five years is a long time to commit to a company if you're unsure of its quality, particularly with such a high installation and cancellation cost.
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