ADS Security is a company based in Nashville, Tennessee, that serves the United States Southeast. ADS security systems are professionally monitored and installed, and the company offers a free consultation and customizable security packages.
Your home security system could include a smart control panel, doorbell camera, motion detector, and more. ADS Security offers many optional features, from the fire and CO detectors to the water sensor and smart thermostat.
ADS Security serves residences and businesses and has been doing so for decades. Throughout its operation, the company has served over 100,000 homes and businesses through its 25 branches located in 8 states, and it has grown to be the 15th largest security firm in the nation.
One of the biggest perks of ADS Security is its 24/7 professional monitoring for all burglar alarm and video surveillance systems. The company claims that its monitoring center ranks in the top 5 percent of U.S. monitoring centers.
You can reach the monitoring center 24/7/365. All packages include this monitoring service.
ADS Security stands behind a lifetime guarantee that if you aren't 100 percent satisfied, the company will work to resolve the issue or cancel your service without any additional fees. As a customer investing in a long-term contract, this can be reassuring.
Some equipment is not protected by this lifetime guarantee, including backup batteries for security equipment.
The ADS Aniware app allows you remote access from your smart device to your system. You can arm and disarm alarms while also checking cameras and other home systems.
Customers rate the app nearly 5 stars, which is an impressive rating given that many home security apps average around 3.5.
For loyal customers, ADS has a few programs to help them save.
With the referral program, you can earn $50 for each person you refer who signs up. If you refer seven people, you can receive lifetime free monitoring.
ADS also has a moving program. If you're moving within the eight states ADS serves, you can get a free system or transfer your current one. However, keep in mind that if you move out of the ADS area, you could pay a substantial cancellation fee.
With the ADS loyalty program, you earn $50 for each year you're with ADS, up to $500. This reward can be used to upgrade equipment, such as purchasing more security cameras or sensors.
ADS Security has sleek options for its customers:
Your ADS Security system is also compatible with home automation technology, including smart lock, garage door, smart lighting, water valve control, and smart thermostat functionality. To fully integrate its systems with home automation, ADS Security has partnered with Z-Wave, Apple, Alexa, August, and others.
ADS Security likes to keep a local feel to its business. Because of this, ADS only operates in Alabama, Florida, Georgia, Illinois, Mississippi, North Carolina, South Carolina, and Tennessee. This means customers in these states receive a more personalized experience in their security monitoring.
However, you may prefer to work with a bigger company that has nationwide reach. You can incur cancellation fees and penalties when moving to a state ADS does not serve, so if you're planning on moving frequently across state boundaries, this service may not be for you.
ADS Security does not offer customers the option to install their home security system themselves, but instead promotes its professional installation and professional monitoring services as a superior option.
Expect a 36-month contract with ADS Security. After the 36 months is over, the customer will automatically move to a month-to-month agreement.
While three years is a long time to commit to a security company, particularly if you've never worked with them before, this is standard in the industry. Other competitors have similar contract lengths, with some companies extending contracts for four years or more.
However, if you're looking for something month-to-month, or at the very least shorter, you have several security options.
ADS Security notes that its monthly monitoring fee starts at $39 for a smoke detector, lifetime guarantee and professional monitoring, and free service for life. However, many customers note that comprehensive packages come at a steeper price, and installation costs can be expensive, nearing and sometimes exceeding $200.
To receive a personalized quote, you'll need to work with ADS directly. This can be inconvenient for customers looking to compare options, but the consultation is free.
julie hilgendorf Jacksonville, FL
3 years ago