4.5
5.1
Overall Score
Founded in 1912, Liberty Mutual is a dependable insurance provider. It has earned high financial strength ratings and offers competitive home insurance. It stands out for offering hurricane coverage and the ability to protect your coverage limits against inflation.
Policyholders also benefit from a convenient claims process that includes virtual claims reviews.
Although Liberty Mutual customer reviews are limited on BestCompany.com, Liberty Mutual is worth considering.
You'll find the standard coverage options for home insurance with Liberty Mutual. These coverages include belongings, jewelry, liability, property damage, wind and hail damage, and loss of use coverage. You can cover your belongings at their actual value at time of loss or their replacement cost.
Loss of use coverage can help cover living expenses if your home becomes inhabitable.
Hurricane damage coverage and protection against inflation make Liberty Mutual stand out from other homeowners insurance companies.
The ability to protect against inflation helps ensure that your coverage limits maintain the same buying power, which makes it easier to have good coverage without increasing your coverage limits over time.
In addition to typical home insurance, you can find insurance for mobile homes. Liberty Mutual is partnered with Assurant® to offer this coverage.
Liberty Mutual offers many discounts, which makes it easier to find savings on policies. It offers discounts for the following:
Liberty Mutual stands out from other home insurers with a safe homeowner discount and an insured to value discount. The safe homeowners discount applies if you've been claims-free for three years.
The insured to value discount applies if you opt to cover the full replacement cost of your house.
Liberty Mutual offers online claims filing and claims management. These offerings are becoming common with insurers, regardless of the kind of insurance.
Liberty Mutual also offers RealTime Review™, which allows you to have your home damage inspected over FaceTime or Skype after you file your insurance claim. This convenient offering is part of larger tech innovation trends in the industry.
Liberty Mutual has received high financial strength ratings from A.M. Best. These ratings show the company's financial stability, which is a good sign that Liberty Mutual will likely be able to meet its claims obligations.
Most top insurers have high financial strength ratings, so Liberty Mutual sits well with competitors in this regard.
Best Company does not have many Liberty Mutual homeowners insurance reviews. Due to this lack of reviews, conclusions about customer satisfaction are limited.
Although there are few reviews, they include praise and complaints. Praise includes good customer service and claims satisfaction. Reviewers also express dissatisfaction with customer service and claims.
Liberty Mutual offers excellent general information about the types of insurance coverage available with a homeowners policy. However, you'll need to work with the company to learn more about policy rates and terms.
Many factors affect homeowners insurance rates, including types of coverage and your policy's coverage limits. Fortunately, Liberty Mutual offers online quotes, which makes it convenient to gauge what your insurance cost may be.
While some may like having more specifics easily accessible, this practice is common in the insurance industry.
While additional customer insight is necessary, Liberty Mutual has many characteristics that make it a reliable choice. The insurance company has high financial strength ratings, competitive coverage options, and a range of discounts.
The insurer stands out for offering hurricane coverage and the option to protect your insurance policy against inflation.
Its safe homeowner discount allows policyholders without claims for at least three years to save on premiums. This discount offers access to savings faster than its claims-free discount, which requires five years without claims.
Liberty Mutual home insurance policyholders also benefit from convenient claims processing. You can start and manage your claim online. Rather than having someone come to your home to assess damage, you can schedule an appointment over Skype or FaceTime. This offering is inline with industry trends and innovations.
Filter by:
Sort by:
Review Source
Arooj Naeem Washington, DC
3 months ago
Review Source
W. H. Longview, TX
3 months ago
Review Source
Sherran Nutson Atlanta, GA
8 months ago
Review Source
Brian Newman El Paso, TX
1 year ago
Review Source
Doxie Lady Warrenville, SC
7 months ago
Review Source
JaMez Burton Columbus, OH
11 months ago Edited April 25, 2023
Review Source
Lisa Chesterfield, MO
11 months ago Edited April 25, 2023
Review Source
Lantz Powell Chattanooga, TN
11 months ago
Review Source
Devin Regensburger
3 months ago
Review Source
Olivia Simmons Washington, DC
1 year ago
Review Source
Brenda Anderson TX
1 year ago
Review Source
Alexciz
8 months ago
Review Source
Jennifer Blazek Beaverton, OR
8 months ago
Review Source
Nicky Martin Philadelphia, MS
1 year ago
Review Source
Shalon Johnson Minneapolis, MN
1 year ago
Review Source
RONALD WHITE Phoenix, AZ
1 year ago Edited August 8, 2022
Review Source
L Turner Avon, IN
1 year ago
Review Source
Jeri Bryant
6 months ago Edited September 15, 2023
John Allen, TX
4 years ago
Review Source
Terri Neville Nashville, TN
9 months ago
Review Source
Arif Hussain Phoenix, AZ
1 year ago
Review Source
Frank Rivera Lynnfield, MA
1 year ago Edited August 4, 2022
Review Source
Nathaniel Scott Philadelphia, PA
1 year ago
Review Source
Reb R
6 months ago Edited September 21, 2023
Review Source
Maya My McDonough, GA
8 months ago
Review Source
Peter Land O' Lakes, FL
8 months ago
Review Source
Nazir Sugar Land, TX
9 months ago
Review Source
Ilspbeth Bruce
11 months ago Edited April 11, 2023
Review Source
Ryan Vett McKees Rocks, PA
1 year ago Edited January 17, 2023
Review Source
Thawkes2017 AL
1 year ago
Review Source
Ben Santa Clara, CA
1 year ago
Review Source
Henry Lebensbaum Andover, MA
1 year ago
Review Source
Crystal-lee Nunez New York, NY
1 year ago
Review Source
Shauna Lyons Omaha, NE
1 year ago
Mia Hernandez Tempe, AZ
5 years ago
Review Source
TIMES & SIGNS Salem, OH
11 months ago
Review Source
Brenda Rogers Indianapolis, IN
1 year ago
Review Source
C Blue Investments LLC Columbus, OH
1 year ago
Review Source
Sean Zernickow Monument, CO
1 year ago
Review Source
Chi-Town Cuts and Fades Owner Los Angeles, CA
1 year ago Edited October 6, 2022
Review Source
TONY Viola Boise, ID
1 year ago
Fernando Delgado Tempe, AZ
5 years ago
Review Source
L Gilbert, AZ
5 years ago
Review Source
Kathryn Longo Toms River, NJ
4 months ago
Review Source
Jelitsa Velazquez Philadelphia, PA
7 months ago
Review Source
World Traveler Ashburn, VA
1 year ago
Review Source
ramesh pothuru
1 year ago Edited August 3, 2022
Lisa Hanson Calabasas, CA
5 years ago
Review Source
Anita Newnan, GA
6 months ago
Review Source
Myron Bird Pittsburgh, PA
8 months ago
We're on a mission to empower consumers to make the best decisions and connect confidently with companies that deserve their business.
© 2024 BestCompany.com LLC - All rights reserved Privacy Policy | Terms | Do Not Sell My Personal Information