Lifestyle Furniture started in 1991 in Fresno, California. This home and furniture store provides customers with low prices on furniture in the Central Valley of California. This family-run business took sales online and now offers its merchandise to a broader consumer base.
Lifestyle Furniture guarantees the lowest price to customers on identical furniture items from its in-person store in Fresno. If a person can find a better price on the same furniture piece within 80 miles of its store and the specific piece is currently in stock, Lifestyle Furniture will beat the competitor’s price. Unfortunately, it doesn’t price match with online websites or prices.
To offer a greater selection to customers, Lifestyle Furniture partners with the following reputable furniture and mattress brands:
Lifestyle Furniture has been around for more than 30 years, which is a long time for a furniture store. It started at a time when furniture was all bought in person, and showrooms and salespeople were part of every sale. Now with the internet, consumers have many more choices than the local furniture store. Lifestyle Furniture still has its doors open and has adapted with technology to keep sales going strong.
Many customers still prefer to choose furniture in person and want to feel the fabric and cushion density, pick color swatches, and work with a salesperson. Having a physical store is crucial for business for many companies to serve a consumer base that wants the in-person experience. Being in the same local community for more than 30 years helps with store awareness and marketing for residents in the area.
Lifestyle Furniture has a stock guarantee which ensures certain pieces can be bought and taken home immediately. For the consumer who wants to go to the store, buy a couch, load it in a trailer, and bring it home to set up the same day; this is a very appealing guarantee. Customers don’t like to hear that when they find a product they want, they must wait another eight weeks to be able to see it in their living room.
There are many online complaints about the quality of Lifestyle Furniture pieces. Some past customers claim heavy-duty cardboard is now being used as furniture components. This is not necessarily the company you will want to use if you need furniture that lasts longer than a few years and can hold up to common wear and tear.
Lifestyle Furniture doesn’t have an open refund/exchange policy.The company will only accept returns with manager approval and even after approval to send it back or return it, the customer will incur restocking and pick up fees. It seems there is little accommodation made for customers who find themselves disappointed with a purchase.
Many online reviews comment that the 5-Year Warranty advertised was not honored when problems surfaced. One specific complaint stated that the store would not honor the warranty because Lifestyle Furniture couldn’t keep the specific furniture brand in stock.
Lifestyle Furniture uses strong selling points to get customers in the door: price match guarantee, in-stock pieces, financing, etc. This may have been a tactic used heavily in the sales industry in the early nineties, but times have changed, and so has the furniture market. The company's marketing techniques are listed on its website but aren’t honored with online sales.