Costco Home Logo
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7.4

Overall Score

LAST UPDATED: March 25th, 2024

Costco is a warehouse club chain that has been servicing its members for over 30 years. They are now the 2nd largest retailer in the world and the largest membership warehouse club chain in the United States. They currently operate in 10 different countries around the world. Costco offers an impressively large selection of products and product categories. Members can find products fitting categories ranging anywhere from auto & tires to groceries to home and furniture products.  

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The Good

  • Warranty available for certain products
  • No time limit on most items return policy
  • Wide selection of products
  • Operates in 10 countries
  • Promotion discounts on products
One of the most appealing features Costco offers is the wide selection of products available through their store. Customers can shop categories including major appliances, bathroom, bedding, fine art, furniture, heating and cooling, home decor, home improvement, kitchen and dining, rugs, storage & organization, and vacuums & floor care. Virtually any home decorating need can be found through Costco. Costco has no listed time limit for most items in their store with the exception of electronics. Customers can be refunded the purchase price on unsatisfactory items with a few exceptions. Electronics must be returned within 90 days of purchase in order to receive a refund. Warranties are available through purchase on Costco items. No specific warranty information is listed on their website, however, consumers can contact customer service with warranty questions on specific products through email. Costco currently operates in 10 different countries including Australia, Canada, Spain, Japan, Korea, Mexico, Puerto Rico, Tai Wan, United Kingdom, and the United States. This allows customers from virtually every corner of the world access to Costco's extensive inventory. The goal of the team behind Costco is to keep costs low so any savings they incur can be given directly to the customers. Along with their overall goal to maintain affordable merchandise, Costco often offers promotions extending additional savings to members. Customers can find a large selection of Costco promotions through their catalogue or through a simple google search online. Costco customers can find great promotions on electronics and some furniture through these mediums.
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The Bad

  • Longer standard shipping
  • Must be a member to order from website
Most home and furniture products ship within 5 to 10 business days. Many of the other home and furniture businesses reviewed are able to ship products with the standard shipping method of 3 to 5 days. One downfall to Costco's model is that consumers must purchase a membership before they are able to purchase products. A standard membership costs $55.00 a year. This may exclude some potential customers who do not desire or are unable to pay for a yearly membership.
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The Bottom Line

With over 30 years servicing customers, Costco offers its members an extensive inventory at an affordable cost. Their satisfaction guarantee return policy as well as promotions put Costco members first. The membership policy may limit the pool of potential customers who may choose to shop at Costco.com. We recommend Costco Home and Furniture to customers looking for affordable costs and the ability to utilize a membership to access further savings.
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Star Rating

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4.7

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495 Reviews

Review Breakdown

5 grade

75%

4 grade

19%

3 grade

4%

2 grade

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1 grade

1%

Sentiment Criteria

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Quality

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Service

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Stephanie Bloniarz

I love everything about Costco. I shop at least twice a month, even though my closest one is 50 miles from home. I find their products to be of great quality and they have so many fun things to choose from.

6 days ago

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Phill Pomona, CA

Always great to buy in bulk here. Plus, you get discounts from Costco on auto loans, solar panels, roofing, tires, almost anything! y mother-in-law has bought a few pieces of furniture here and it's very well constructed and comfortable! My wife and I are also fans of the amount of keto options they have in their food sections. It's always nice to be able to stock up on healthy snacks.

2 weeks ago Edited March 11, 2024

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Janessa P Logan, UT

I have purchased many items from Costco, from food to clothes to home goods and car goods. I have always been impressed with the quality of the goods from Costco and especially withe their customer service. I find I can generally trust products through Costco and don't make many returns. On the occasion that I do make a return, Costco has taken items back almost no question. I have been impressed with that. I also appreciate their customer service when buying large items and their help to load those items up to help even when they have been busy.

1 month ago

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Isiah Bullock

Costco Home offers great value for bulk shopping. The selection of home goods is extensive, and the prices are competitive. Navigating the store can be overwhelming due to its size, but the staff is always willing to assist. The membership fee is worth it for the savings alone. Overall, Costco Home provides a convenient and cost-effective shopping experience

1 month ago

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Milrose Nacpil Chula Vista, CA

We recently bought an Oakston Leather Swivel Chair from Costco Homes for an amazing price! It was delivered promptly. The company who delivered it provided excellent customer service. We loved our new leather swivel chair. The chair is what we expected.

1 month ago

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B. JOHNSON Richmond, VA

Ordered an appliance from COSTCO AND THE ENTIRE PROCESS WAS EASY, FAST, AND QUICK. COSTCO has very good prices on appliances. Another great thing is that COSTCO includes setup and takeaway at the price you get. this made the overall cost less than other stores. The shipment arrived on time and the delivery guys brought the item in the house, unpacked it, made sure it worked properly, removed all the packages and provided a few tips on how the appliance works.

2 months ago

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Keith LeMoine Groton, CT

I love Costco!!! I have never bought or tried anything Costco carries and not liked it. Their food options are fantastic! We buy all of our essentials, plants, home improvement and home decor needs there. Their prices are completive. I do not like shopping every week, Costco makes it possible for me to bulk shop once a month! Absolutely love it!!! The staff are also fantastic! Costco is definitely my favorite store.

2 months ago Edited January 18, 2024

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Vero

There stuff is a little more pricey with fewer selections but after you buy it and decide it doesn't work for you they are fairly easy to return

2 days ago

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Joshua Aidan Dunn

Good quality items at a good price. However, the selection seems to vary over time, and the layout changes frequently, so it can be hard to find the same product twice.

2 weeks ago

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Misha

As I have shopped at Costco stores and Costco online for over 20 years, I have come to appreciate their selection, value, and quality more and more. Their products and prices come out on top with every comparison.

1 month ago

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Amani Patel York, PA

The tables and chairs we have purchased from Costco Home have lasted us for many years and continue to be staples in our home. Will be coming back to Costco for affordable and quality furniture.

1 month ago

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veronica angelo Weston, MA

I recently furnished my home with Costco and I couldn't be happier. The quality of their furniture and home goods is exceptional, and the prices are unbeatable. Plus, their customer service is outstanding, making the entire shopping experience a breeze. Costco Home is definitely my go-to for all my home needs!

2 months ago

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atokoose taiwo boluwatiwi Lagos, LA

Costco is a place where I love to go shopping for all things and wouldn't have to feel so depressed on high prices, they offer huge discounts on high quality goods. The last furniture I got from them was a couch for my Sister and it was high quality and very comfy.

2 months ago

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Arooj Naeem Washington, DC

Costco has become my preferred shopping destination. The membership perks, bulk discounts, and diverse product selection make it a cost-effective choice. The quality of their products, especially the Kirkland Signature brand, impresses me. The spacious aisles and efficient checkout contribute to a pleasant shopping experience. Overall, Costco aligns with my values of value and quality.

3 months ago

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gabe spina Jupiter, FL

Always fun to shop at Costco, with new surprises in stock. Big items, tv's, washing machines, refrigerators, along with printers and the like are there to see and touch. The food is fresh, and the areas are always clean and uncluttered. Only problem I find is all items are not always in stock. It's disappointment to find a needed item not available. There is cash back at the end of the year. Plenty of parking spaces always available. Help is usually available if needed. Most food, meat and vegetables are in bulk so it may not work out for a family of two unless you have a nice size freezer. Big items TV/s etc. are usually on sale and many carry an additional Costco warranty with easy returns if necessary..

3 months ago

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Mariel Aponte

In love with their Kirkland brand, always fresh products and unbelievable prices

2 days ago

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omayra gonzalez

I love the variety of products offered by the store. He always has a lot of employees to collect.

2 days ago Edited March 27, 2024

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Alexandra Federov Rochester, NY

Costco has really great quality home furnishings. I have bought several pieces of furniture from Costco over the years including a really nice bookshelf over ten years ago and it's still one my favorite pieces. Not the usual problems these days of polish chipping off for no apparent reason, sagging, etc. Never an issue with any Costco home furnishings I have purchased. I bought a solar outdoor light eight years ago, it still works as well as day one! My foodsaver which I use frequently, six years and going strong. Thank you Costco for not selling junk!! The pricing is also very good considering the quality. Not for bargain hunting but for long-lasting quality.

5 months ago

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johnny turner College Station, TX

The staff has always helped us when we have needed help. They are friendly and willing to go out of their way to help, Thank You.

2 weeks ago

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Hank Ricardo Winnipeg, MB

I love doing my shopping at Costco. Great prices , great customer service and those hot dogs are amazing as well. There's lots of items there to help furnish your home. Too bad you have to pay yearly for a membership.

1 month ago

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Tricia Ballew Seattle, WA

Costco is always an amazing store to shop, they always have what I'm looking for, always have amazing customer service! Bellingham Washington location!

1 month ago

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DocBWI Chicago, IL

High quality products at a reasonable price. Excellent return policy. Positive experience with customer service.Just wish they had longer evening hours. Long term business customer.

2 months ago

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Kelsey T.L. Lansing, MI

Costco Home has exceeded my expectations in every way. Their selection of home goods and furniture offers remarkable value and quality. The variety of products, from kitchen appliances to stylish furniture, is outstanding. Being a Costco member means unbeatable deals and excellent customer service. I've furnished many rooms with their furniture, and I couldn't be happier with the results. A definite five-star experience!

4 months ago

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Michael Blitz Hicksville, NY

Surprisingly good selection and quality. Great return/exchange policy. Despite always being very crowded, you can always find someone to help you.

1 month ago

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Samantha Madero-Craven

There are always really great custermer service with really helpful individuals that will offer insight to the larger purchase items when needed. The couches are also great quality.

3 months ago

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Annette Cancel

Best store for all my home needs. Great customer service. I love my findings. I love Costco. From furniture to fresh food and even home appliances, Costco has it all. I love Costco.

3 months ago

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Raj R

Costco has a large variety of home furniture that is built to last. The app offers convenient filters to assist in picking the ideal furniture at the budget you are looking for.

3 months ago

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Rhonda Littlefield Urbana, IL

Costco in Champaign, IL, has always been clean, efficient and has very helpful employees. It's my go to store for convenience foods, appliances, and electrics and everything for my house!

3 months ago

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Kelsey Conner Wilmington, NC

Costco is the best for wholesale furniture. We always check their deals, and especially more so now that we have bought our first home. Since it's Costco, they don't always have what we need, but when they do have something, it's a smoking deal and we can barely grab it in time before everyone else wants it as well.

5 months ago

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Stephanie Ponce Hemet, CA

I like the store for everything. Their products are great for the price being paid. Furniture is out of my budget (aka broke people budget) so I avoid that section. On the other hand if I could I would definitely by a couch and mattress from their. I like the quality!

5 months ago

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Matthew Charleston, SC

Costco has some great outdoor furniture. I got my outdoor couch from there and it lasted a very long time and is still in great condition. The delivery team is also very professional and takes care of everything in a timely manner.

5 months ago

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IYM s Kissimmee, FL

To supply the house warehouse, going to costco is the best option, you get a variety and quality of brands. The red meats are of excellent quality, the strawberries are super fresh, and you also have many healthy things in the Costco refrigerator. Right now, they also have a super promotion in their membership, which is a good investment. Here I bought the furniture for my living room, which is of excellent quality and model, and I also bought my microwave there, excellent.

7 months ago Edited August 22, 2023

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Sierra Jo Smith Pomeroy, WA

Costco Home is a treasure trove of exceptional value. With unbeatable prices and outstanding quality, this store is a go-to destination for budget-conscious shoppers. From furniture to appliances and home decor, Costco Home delivers on its promise of affordability without compromising on quality. Experience the joy of finding great deals without sacrificing the integrity of your purchases at Costco Home.

8 months ago

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Scott Smith

I love shopping at Costco! Prices are always competitive and at times like this it's important.

2 weeks ago

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Jubril Rasheed Ashburn, VA

Got the lighting of my room from Costco home as a student I go for beauty quality and less expensive things

1 month ago Edited February 1, 2024

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Christopher Hopewell Junction, NY

Bought a couch - very pleased. The quality was excellent and price was reasonable. Costco just delivers on what they say they will.

2 months ago

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Shari Roten

We've been customers for years in multiple states and numerous stores. We always feel valued and have never felt dissatisfied with products.

2 months ago

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KIMBERLY & TINA CREAN Peoria, AZ

Costco is the best with quality, and price. It’s always my 1st stop. The warranty they offer is top notch too. Can’t beat them!

2 months ago

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Mary Huntsville, AL

Costco is my go to place for just about anything I need for my home. I love the space and freedom to roam when shopping. I would recommend the COSTCO EXPERIENCE for everyone.

3 months ago

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Nieceyshark Beaumont, CA

They have a large selection of home furnishing and patio furniture. They have name brand items to choose from and a variety. I highly recommend them to anyone

3 months ago

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Bhavna

Going to Costco is fun. they have large verity to offer for appliances to food. you can get all you need for you home in costco and it is value for money. their services are amazing and staffs are very warm too.

7 months ago

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Emanuel Vasserman

Very good prices, but sometimes the portions are to big for my family (two adults). Very loyal return program. Personal is very well trained and ready to help, when you need it.

4 months ago

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David Hall Salt Lake City, UT

I love everything about Costco. Not only do they have the best prices, they have the best quality items also. I honestly appreciate not having dozens of choices of things like ketchup to pick from.

4 months ago

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Tyrone Walton Frankfurt am Main, HE

The furniture serves more than a comfort purpose. I feel that it also was from the heart and soul in which Costco deals greatly with their customers. I love this place and so user friendly .

5 months ago

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Marsha Dallas, TX

I like the affordable prices at Costco. I just renewed my membership after being out for a few years. I love buying paper towels, tissue, water, air filters and other bulk items. The quality is great and the value is unmatched. For the first time I bought a large flat screen from Costco and it’s working out great.

7 months ago

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Allen Carlson Lehi, UT

I like that Costco has really great quality products. It's a little bit annoying that you have to pay just to shop there and if you forget you're card then you're up a creek and can't buy anything. The travel portion is actually really cool too. I've purchased many packages through them and when I try to book it all separately it's definitely a good deal compared to piecing it all together externally.

7 months ago

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Alexciz

You can never go wrong wit Costco. Occasionally, things are hit and miss but when you hit? Boy oh boy is it like Christmas! For example, I went in one day, no Seahawks gear then went in again the following week and was able to purchase my favorite hoodie which I still wear years later. Costco always has great quality products and every time you enter you never know what treasures you'll find that day!!

8 months ago Edited July 28, 2023

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Sherran Nutson Atlanta, GA

I have been an Executive Card Member of Costco for 30 plus years. Costco is the #1 retailer in the world. I love everything about Costco. Costco has excellent prices, excellent products, excellent customer service, excellent gas prices, excellent in everything they do, offer and sale.

8 months ago

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Amanda George IL

I love Costco. The employees are nice and friendly, their bakery items are always nice and fresh. Their prices are super competitive, and they are better than Sams Club. I used to be a die hard sam's member but then Costco opened and I love it! Their gas isn't the greatest but I love shopping there.

8 months ago

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Eddie Rios Ogden, UT

I have ordered online, and have purchased in-store. Both experiences rank very high. Costco is unmatched in price and quality. They have provided buying customers with high end products, supported by very helpful people. They are by far the best retailer in this state, in my opinion. If there is a better furniture seller, dollar for dollar, I have not seen it.

4 years ago