Care Credit Logo
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9 User Reviews

CareCredit is part of Synchrony Financial, a company that provides financing solutions for medical expenses in multiple industries. Founded in 1987, the company has been around the financing and lenders for almost 20 years.  CareCredit provides medical credit cards that can be used for things such as going to the dentist’s office or a routine checkup for those who are low on cash. Card holders can use this medical credit card to pay for deductibles or copays. The CareCredit company offers healthcare financing options for consumers through a network of over 200,000 health care providers as well as being provided at health-focused retail locations. CareCredit members are able to use their card for copayments, deductibles, and prescriptions that are not covered by insurance. 

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The Good

  • Range of services
  • Promotional financing options
  • Account management tool

Range of Services

CareCredit also has a lot of great features for its cardholders. CareCredit's card can be used for a broad range of services. The CareCredit credit card can be used as a payment option for out-of-pocket costs that aren’t covered by medical insurance. CareCredit also provides special financing options that customers might not get with other cards. It also helps patients pay for medical care that may exceed insurance coverage. The credit card can be used for a wide range of services but is primarily used for these medical bills and procedures:

  • Dental Work
  • Vision Correction
  • Veterinary Care
  • Hearing Care
  • Cosmetic Treatments and Surgery

Second, their extensive network of participating medical providers. With a network of over 200,000 medical providers, patients have plenty of options to choose from when using their CareCredit credit card. This is very important, as members shouldn't feel limited to only a few options for their medical needs. CareCredit strives to have the flexibility and network options for each customer so they can choose a provider best suited to their needs. Members can search for providers online with CareCredit's "Find a Doctor" tool.  Being able to search by zip code, profession, or doctor name, gives members the options for their specific needs.

Third, CareCredit makes applying for a card as simple as possible. Most people can feel very overwhelmed when it comes to healthcare financing. However, CareCredit helps with this stress. Simply apply online, on the website, and wait for credit approval.  Once approved, you can begin using your CareCredit card immediately. CareCredit will then send you monthly statements, keeping you up to date on your transactions and account.

Promotional Financing Options

CareCredit offers both short-term financing and long-term healthcare financing. A great benefit to using CareCredit for your healthcare financing needs is their promotional financing options, which give you more payment plan options to choose from. If you choose to may your payment in full within 6, 12, 18, or 24 months, you can select a payment plan with 0% interest. Otherwise, you can pay 14.9% APR until paid in full (equal fixed monthly payments required). It is great to have options when choosing a healthcare financing company, and CareCredit provides several options, depending on your situation and needs.

Account Management Tool

Lastly, another great benefit to using CareCredit for healthcare financing is their online account management tool. On the CareCredit website, the management tool can be used to make payments, review your account, see transactions, and update personal information all online.  The company will mail you, or email you, monthly statements, but members can also see their account at any time online, which is very important in this industry. In addition, they have a dedicated customer service number for cardholders and one for providers. Another resource CareCredit provides is the CareCredit Mobile App. Members can pay bills and view all the necessary information from the palm of their hand. The mobile app is currently available for both iOS and Android users. 

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The Bad

  • Just A Credit Card
  • High Rates

Just A Credit Card

The main drawback to using CareCredit as your healthcare financing option is that they are a just a healthcare credit card.  They aren't a finance company, even though they are a branch off of Synchrony Bank. Members can't get a personal loan, the only option is the credit card. They are a healthcare credit card financing option. Even though you have multiple options within their credit card, it is the only option.

High Rates

Also, CareCredit charges 14.9% for extended payment plans, while other companies give members a range depending on their credit score. CareCredit does not take your credit history into account regardless of the customer. It is likely that members could get a better rate from another lender since CareCredit only offers a fixed rate.

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The Bottom Line

CareCredit has a lot of experience in the healthcare lenders industry and has a lot of features that make patients' lives easier. CareCredit's simple application process and online portal make it relatively easy for members to use. CareCredit works hard to make sure its customers can get the medical care they need as its medical credit card can be used for a broad range of services. Potential members should be aware that CareCredit isn't a finance company and only offers the healthcare credit card to those seeking help with their medical bills. If you are looking for medical assistance with dental expenses, vision, veterinary care, purchase of hearing aids, or cosmetic surgeries, CareCredit is a reputable choice. 

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Star Rating

2.7

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9 Reviews

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33%

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11%

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1 grade

56%

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Verified Customer

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Cheryl Valle Las Vegas, NV

They have great rates and great customer service.They work well with each customer. Also you can utilize the credit card with Dentist and pet medical care.

3 years ago

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Jaci Rhoades Irving, TX

I had to use this once to pay for medical bills. It is based off of credit. However, as long as your credit is good, you will get enough money to pay your bills and help your loved one.

8 months ago

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Jon Moreno Sandy, UT

So easy to use and they always seem to have different promotions as far as no interest for 6 months-1 year. The app is easy and no need to carry around a physical card it is in the app.

8 months ago

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Jen Paxman Lehi, UT

Care Credit has helped us pay for both medical and dental bills several times. Each time, they offered much better payment options than were available through the individual providers or facilities. We don't use it often, but it is nice to know that it is there if we are hit with an unexpected medical/dental expense.

2 years ago

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Elizabeth Bushen Fort Knox, KY

I had to get care credit for my puppy that originally got sick with Parvo, and then a few weeks later jumped off the couch and broke his leg. Snapped in half. Took him to the emergency vet who said the pup would require surgery, but would need to pay a $500 deposit, and the surgery estimate would be another $3,000+. It was either pay the vet and fix the dog, or put the dog to sleep. I couldn’t stand doing that to my kids, so I ended up getting the care credit credit card. This has been the worst mistake ever. The 6 month promotional balance ended on the $500 just yesterday and all of a sudden I look at my bill and there is a $91.31 interest charge added to it, which was up from $35.91 paid the previous month! I paid the required amount every month, but it seemed they applied most of the payment to the surgery bill and not the promotional amount of $500, because there was still $330.13 left on the promotion balance, and $2605.02 left on a $3672.34 initial purchase amount. Freaking scammers. I can’t wait to pay this crap off and get rid of them for good.

1 year ago

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Gina P Sloatsburg, NY

ZERO STARS! Worst Card EVER! ONLY use this card for my dogs vet bills. The last 2 times I've used it, the card was declined. The first time it was declined cause I owed $12 with available credit of $2,700. Call, the automated system, tells me all is good. Go to run it again. DECLINED! I call to speak to a rep. I had to pay the $12, bringing my balance to 0, to use the card. Today, 8/9 I am at the vets again, run the card. DECLINED! This time I have an outstanding balance of $7 due on 8/22..I call, they tell me I need to pay the $7 bringing my balance to 0..BUT can NOT use my card for the next 48 hours!!!!!! Are you kidding me?!? DONE DONE DONE! I will NEVER use this company/card again, NOR to I recommend this card! Horrible!

1 year ago

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Rhonda lou Fenn Sheboygan, WI

Got a letter in the mail saying they closed my account because of inactivity, yes I haven't used the card in a year, I was waiting to get enough money to add to the limit on my card for a surgery. So upset... I will let everyone know what kind of people these are...

1 year ago

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Angela Galloway, OH

Worst credit card company. They kept lowering my credit limit each time i made a late payment (even after a single day) by half the value. This would ruin my credit score. They have high interest rates so it takes forever to pay off. Read All the reviews before signing up for care credit.

2 years ago

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Wilhelm Karl Drummer Salt Lake City, UT

Interest free advertised, they are charging me $100 on a $240 payment in interest

2 years ago

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