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Kaiser Permanente

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287 User Reviews

6.6

Overall Score

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Anonymous Anunaki Canyon Country, CA

Worst Overall The call system itself is ridiculous and the doctors have no idea what they're doing

4 months ago

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Rebecca Bigman Santa Clara, CA

Kaiser is the WORST insurance. Terrible doctors, tons of inefficiencies and poor customer care. I definitely do not recommend!

10 months ago

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Russ Wenatchee, WA

Take their time even when it an mri for a pressing issue that's causing you pain, as long as it doesn't affect their pay who cares.

10 months ago

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Peter San Francisco, CA

Their approach to managed preventative care is what drew me to Kaiser.

1 year ago

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Beverly

Great health care, great people. Would not want any other health care.

1 year ago

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Stephen Barnhard

They are absolutely the best and most conveniant healthcare provider, by far!

1 year ago

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Dion Bennett

Great doctors and always attentive. Hospitals are clean and very good food

2 years ago

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Ray Carrillo Los Angeles, CA

They are there ready to take your money when you are healthy but they will give you the cheapest medical care possible to save money and cut costs when you are sick.

2 years ago

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May Bainbridge Island, WA

Excellent providers. Compassionate care in a very timely manner.

2 years ago

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Rick Galliher

Best medical care available - billing could be a little more careful

3 years ago

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Frank Araujo

Excellent; excellent rates, excellent professional and administrative services.

3 years ago

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Eckroat, Julie

Capable, proven, quality care, should be prototype for all health care.

3 years ago

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Kathleen Watts

ALWAYS exceptional care and follow through. Nothing to improve on as of yet

3 years ago

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Matthew Lakeside, CA

Kaiser can not even do the disability paperwork. Making an appointment is horrible with how rude the call center is. They act like they are doing you a favor.

3 years ago

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Valerie Beus Richland, WA

I felt I got a good plan. Good coverage for the price and was able to receive the care I needed.

1 year ago

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Brittany Flammer Logan, UT

We used them for health insurance for 3 years. It was affordable and convenient.

1 year ago

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Sarah Palmer Livermore, CA

I have been a customer for decades. If you are an informed consumer, their service is excellent.

1 year ago

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B Kirtz Sacramento, CA

I'm a Kaiser member and have been for 30 plus years. Happy with the many service's Kaiser offers.

1 year ago

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Dre35 West Valley City, UT

I've used Kaiser since I was a child. The only problem I have is supply and demand. Sometimes it takes weeks to get an appointment.

1 year ago

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Katana Katana Aurora, CO

Kaiser is great for one stop shop, sometimes you may need to switch doctors that you feel will give you the best care

1 year ago

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Richard Peppin Rockville, MD

efficient, reasonable. thorough. and mostly friendly

1 year ago

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Rodney Hoffman Los Angeles, CA

With them for many years, so they know my medical history. No problems.

1 year ago

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Ramesh Shah Anaheim, CA

They are providing excellent care and regularly improving

2 years ago

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Ana Rafik Falls Church, VA

I am sick with Asthma came to get an inhaler they can NOT get me an inhaler until Tiesday 5 days from today im Dying!!!!!

3 years ago

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Msclark

I find Kaiser to be the most affordable and the service is wonderful

3 years ago

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Robert Reber

Great insurance, great physicians, great service!

3 years ago

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Mike

Outstanding. Fantastic service. Good doctors who care.

3 years ago

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Mark Szalkiewicz

they are very proactive and quick for simple services

3 years ago

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Sandra Jensen American Fork, UT

Very pleased ith this company. My state doesn't have them any more.

3 years ago

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Edward Young Hendersonville, NC

Professional, effective, affordable and very flexible too.

1 year ago

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Brian Wilkins

Bad, bad, and bad. Over priced. Cost a fortune and don't pay squat. High deductibles. Overly complicated.

3 years ago

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Summer Stevenson ,

Basic care, not helpful if you need answers. When I needed real help for chronic back pain I got different insurance.

1 year ago

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Anna Lower Saint George, UT

Average health care for an average price so overall pretty good if you don’t need much

2 years ago

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JW Concord, CA

Was tefused basic care and followup treatment for a recent cancer diagnosis (3 months).

1 year ago

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Larry Hartleben

I think they don't care about anything but getting my Premiums and telling you to stay healthy

1 year ago

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June Rankin Aurora, CO

The good Doctors are forced to walk out on patients in violation of federal law.

2 years ago

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Jose O Rivas

Very expensive, choosy is higher and they act like they do not care

3 years ago