Brownells vs MidwayUSA

Kaitlyn Short
Kaitlyn Short | Contributor
Brownells and MidwayUSA are both widely known companies in the firearms and ammunition industries. 

Both retailers have a solid 60-day return policy and sell a large array of gunsmithing tools and supplies, gun parts, reloading items, optics, etc. Potential customers should keep in mind that MidwayUSA appears to sell more non-firearm products including knives and tools, camping items, and apparel than Brownells; however, Brownells does seem to have a larger selection of firearms than MidwayUSA.

Brownells logo
#13 Brownells
Insufficient Reviews
1.1
starstar_halfstar_borderstar_borderstar_border
(9)
MidwayUSA logo
#3 MidwayUSA
4.3 Overall Score
2.4
starstarstar_halfstar_borderstar_border
(32)

Overview

Brownells

MidwayUSA

Cancellation
Cancellation
60-Day
60 Days
Warranty
Warranty
Undisclosed
Limited Lifetime Warranty
Time In Business
Time In Business
81 Years
43 Years

Ratings

Brownells

MidwayUSA

Overall Score
Overall Score
3.7 of 10
4.3 of 10
Review Score
Review Score
1.1
starstar_halfstar_borderstar_borderstar_border
2.4
starstarstar_halfstar_borderstar_border
Value for Money
Value for Money
2.2
starstarstar_halfstar_borderstar_border
2.6
starstarstar_halfstar_borderstar_border
Quality of Product or Service
Quality of Product or Service
1.9
starstar_halfstar_borderstar_borderstar_border
2.5
starstarstar_halfstar_borderstar_border
Customer Service
Customer Service
1.1
starstar_halfstar_borderstar_borderstar_border
2.5
starstarstar_halfstar_borderstar_border
Company Trustworthiness
Company Trustworthiness
1.2
starstar_halfstar_borderstar_borderstar_border
2.4
starstarstar_halfstar_borderstar_border
Likely to Recommend
Likely to Recommend
0.9 of 10
3.5 of 10

Reviews

Brownells

MidwayUSA

Number of Reviews
Number of Reviews
9
32
Review Breakdown
Review Breakdown
1.1
starstar_halfstar_borderstar_borderstar_border
5 star
0%
4 star
0%
3 star
0%
2 star
11%
1 star
89%
2.4
starstarstar_halfstar_borderstar_border
5 star
31%
4 star
3%
3 star
0%
2 star
0%
1 star
66%

Reviews for Brownells

Helpful Favorable Review

None Available

Helpful Critical Review

starstar_borderstar_borderstar_borderstar_border

Ken Burdick

January 21st, 2021 Hillsdale, NY DETAILS arrow_drop_down
Value for your money
starstarstarstar_borderstar_border
Quality of product or service
starstar_borderstar_borderstar_borderstar_border
Customer service
starstar_borderstar_borderstar_borderstar_border
Company trustworthiness
starstar_borderstar_borderstar_borderstar_border

Ordered 2 items at $48 total and the items were damaged in shipment by FEDEX. I sent in the photos as requested. Customer service explained that company policy is to wait for the claims process (30 days) unless shipping protection was purchased. FEDEX automatically covers $100, so why would a customer pay for protection if the package is less than $100? They chose the shipper, not me. This policy is unethical at best and displays horrendously poor customer service. A good company would issue an RMA and ship out new product. I’ll never purchase from Brownell’s again.


Reviews for MidwayUSA

Helpful Favorable Review

starstarstarstarstar

Aaron King

January 21st, 2021 Chicago, IL DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Ups and usps lost my order from midway, didn’t receive it on date I should’ve..so I called midway and they immediately sent out a new order (same stuff I ordered the first time) and it was in my mailbox in less than 3 days with upgraded shipping. Midway is an exceptional company and has done nothing but impress me with their ability to restock inventory, fulfill orders and even make right of wrongs that weren’t in anyway their fault. Trust that midway will have your back, even through the worst.


Helpful Critical Review

starstar_borderstar_borderstar_borderstar_border

Michael Porter

January 21st, 2021 Wadesboro, NC DETAILS arrow_drop_down
Value for your money
starstarstarstar_borderstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstar_borderstar_borderstar_borderstar_border
Company trustworthiness
starstar_borderstar_borderstar_borderstar_border

Bottom line is the return policy which is available online to the customer makes no mention of return shipping charges being the responsibility of the customer. Bigger concern here though is the lack of senior management response as the multiple emails sent to the "president customer concerns" email box were answered every time by an associate on behalf of the president. Bottom line is this policy is not transparent to the customer and the senior level leadership refuse to acknowledge this fact.


The Final Word

Brownells and MidwayUSA have been in the firearms and ammunition-selling business longer than many other companies and, therefore, have built fairly strong industry reputations. 

When it comes to firearms and ammunition, Brownells has quite a bit to offer. Those who visit the Brownells website are able to purchase a variety of blackpowder guns, rifles, handguns, and shotguns as well as handgun ammo, rifle ammo, rimfire ammo, and shotgun ammo. Customers can filter the list of firearms online by the following special filter tags: Price, Reviews, Available Outside USA, In Stock, Made in USA, Products with Articles, Products with Videos, and Sale/Clearance. Other filtering options that Brownells provides on its website include make, model, relevance, and manufacturer. These filters are designed to help customers find what they are looking for quickly and efficiently. 

Additionally, Brownells provides firearm and ammunition price ranges that could work for almost any budget. 

Like Brownells, Midway USA also has a 60-day return policy and a decent selection of firearms and ammunition for sale. MidwayUSA sells various shotguns, handguns, rifles, and black powder guns including pistols, revolvers, and rifles. MidwayUSA also sells a good range of handgun ammo, rifle ammo, rimfire ammo, and shotgun ammo on its website. 

In terms of website filtering options, MidwayUSA customers can filter firearms by cartridge, hand (right, left, ambidextrous), type, action type, availability, brand, shipping, discounts and deals, customer ratings, and price. Instead of providing customers with set price ranges for filtering, MidwayUSA allows customers to input their own personal minimum to maximum price ranges. 

Overall, both Brownells and MidwayUSA stick to their reputations and provide high-quality firearm and ammunition products. Brownells does seem to be more firearm and ammunition-focused than MidwayUSA but does not provide all of the additional outdoor-related items that MidwayUSA does. Those interested in purchasing firearms and ammunition may want to consider what both companies have to offer before making a buying decision.

top choice

MidwayUSA
View Profile