Overstock.com Gift Baskets Logo

Overstock.com Gift Baskets

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1 User Review
LAST UPDATED: June 27th, 2019
Overstock.com was founded in 1999 when Dr. Patrick Byrne saw a need to sell surplus merchandise online. Since these humble beginnings, Overstock.com has grown to having an inventory of over 1,000,000 items and employs 1,500 people in its Salt Lake City, Utah headquarters and surrounding areas. With an innovative shipping program (orders either ship for $2.95 or free), extensive inventory and exceptional customer service, Overstock.com has jumped to the top of the pack. Recognized as one of Google's top trusted store means that your online transactions are safe. Overstock.com has developed a high quality and cutting edge mobile app which is available on Android and for Apple. This mobile app was recognized as the best retail app in 2013 by the Mobile-WebAward.org. 

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The Good

  • Large selection
  • Gift giving guides
  • Social media presence
    • Large selection of gift baskets available with multiple filtering options to narrow search criteria including Price, Food type, Brands, etc
    • Helpful gift giving guides for gift baskets narrow search results and options
    • Innovative methods to contact customer service
    • High Quality Mobile app
    • Low shipping costs: Up to $50 orders ship for $2.95 standard delivery, Over $50 orders ship for free
    • Social Media
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The Bad

  • Limited filtering options
  • Time consuming to browse
Being able to select multiple filtering options at once would be very nice. However, after you check one of the filtering radio boxes, the page reloads with the new results. To select multiple options, one must wait for the page to load and then scroll to the appropriate filter in the left sidebar. Removing filters is easy, but also has the same issue of the page reloading. To remove filters, click the "x" inside the box at the top of the search results for the filters which you want to eliminate. Filtering is not friendly on the mobile app. Too many results load without filters. When trying to scroll to the bottom of the page, results continue to load with some delay. Having separate pages or having the option to display a set number of results per page would make this site more user friendly.
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The Bottom Line

There are many baskets which can be selected based upon many criteria. The prices for the baskets are very competitive and the shipping costs are excellent. Our team was impressed with customer service and highly recommends Overstock.com as a source from whom to purchase your next gift basket.
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Star Rating

3.0

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1 Reviews

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Christina East Orange, NJ

Gift basket description was incorrect on their website. There were several items not included in the basket they sent. The shipping was free and fast. The price, well it was "on sale", probably because it was missing some items. The food items are single serving portions.

5 years ago

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