During their time in business igourmet has accumulated numerous awards and positive reviews in addition to hundreds of thousands of loyal customers. They are based in Northeast Pennsylvania and do not have any retail stores open to the public but their office and shipping warehouse provide stellar service to anyone looking to buy gourmet food or a gift. Their innovative methods of shipping allow them to give customers a 100% satisfaction guarantee on their purchase and their customer service is readily available to answer any questions.
- High quality
- Awards and recognition
- Satisfaction guaranteed
Quality is the one word that comes to mind when considering what is good about igourmet. They offer over 800 specialty cheeses and thousands of fine foods. They are not pretentious about the service they offer though. Everything is designed with the customer in mind. The website has an easy to navigate layout which makes it easy for customers to place an order. Customer service can be contacted by phone, e-mail, or the chat feature on the website so customers can receive answers to their questions. We were also impressed with how active igourmet is on social media. They are multiple ways customers can learn or share information about igourmet.
igourmet has an impressive list of awards and recognition that they have received over the years. These awards include:
- Best Gift Basket for the Gourmet
- Best Gourmet Food Basket
- #1 online Gourmet Shop
- Forbes Best of the Web in Gourmet Food
- Amazon.com Top Rated Gourmet Cheese Gifts
The number one positive aspect of igourmet though is the guarantee they offer to their customers. Having peace of mind when ordering gourmet food as a gift is very valuable to customers. We are not surprised that igourmet has become so successful.
- Not just gift baskets
- Can be expensive
The gift basket feature is only a small part of the website. Customers should be careful when ordering and double-check everything to make sure they are getting a gift basket and not something else.
As is to be expected from a gourmet food website the items are a little pricy but customer service is very helpful and open to answering any questions to make sure you get the item that you want.
The Bottom Line
The guarantee that igourmet offers is what makes us comfortable recommending them to anyone who wants to buy gourmet food as a gift. How frequently you use the service is dependent on your personal preferences. Some may use this service for special occasions and others may prefer to use the service as often as possible. We have no recommendation for how often you should use igourmet but we can say that you can trust them every time you place an order.