CherryMoonFarms.com is a gift basket company headquartered in San Diego. Founded in 2003, it is a part of the Gourmet Foods division of Provide Commerce. In addition to CherryMoonFarms.com, Provide Commerce also operates several other companies – including: ProFlowers, Red Envelope, Personal Creations, Shari's Berries and ProPlants.
CherryMoonFarms.com offers not only one-time purchases but corporate gifts and monthly baskets - Fruit of the Month, etc. The selection is vast and the customer service for CherryMoonFarms.com is above average.
The products on this website are well-photographed, but the site itself has a cluttered feel. The home page has paragraphs of material about the baskets which could easily be put onto separate pages. The information is good, but there is just too much to get through. Additionally, there are invitations to connect via social media and to visit the blog, but when one does, the information is old and one feels as though these invitations are due to the fact that "everyone else is doing it."
- CherryMoonFarms.com Blog (sparsely populated - last post April, 2012)
- Facebook (Thanksgiving, 2012), Twitter (December, 2012), Linked In, Google+ (November, 2012)
Their customer service claims they handle requests from social media. After reviewing the social media pages, this does not appear to be a robust or reliable way to contact someone for quick help.
The Bottom Line
In the review process for CherryMoonFarms.com, we find no reason to suggest caution in purchasing from them. Their guarantee is solid and the customer service representatives are professional and friendly. Some discrepancies were reported from customer service regarding CherryMoonsFarms.com's products. This may be due to the fact that the main product that customer service representatives handle is ProFlowers.
Our review team was especially impressed with the discounts and coupons published right on their website, making it easy for their customers to shop for gifts and to save money at the same time.