FamilyLink.com

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FamilyLink.com

FamilyLink.com was purchased by MyHeritage.com in 2011. When signing up for a membership on FamilyLink.com members have access to a wealth of information to research their family trees.
FamilyLink.com offer a free trial period as well as a 30 day, no questions asked full refund.  

The Good

  • Free trial
  • Guarantee
  • Records

Along with the free trial and 30 day guarantee policy, FamilyLink.com offers access to every US Census from 1790-1940, newspaper archives, church records (Europe and US), the Social Security Death Index, MyHeritage.com family trees and many more collections. These collections are easily searchable and organized in a "card catalog" fashion on the website.

FamilyLink.com states that they are on Facebook and Twitter on their website, but our review team was unable to locate a Facebook page for them. FamilyLink.com has a blog as well.

The Bad

  • Membership
  • Old information

There are several concerns which our review team uncovered in researching FamilyLink.com. As stated above, FamilyLink.com is owned by MyHeritage.com. Plans and pricing for FamilyLink.com were almost impossible to find, and once pricing was found it was for MyHeritage.com products. It seems as though MyHertiage.com plans were pushed since FamilyLink.com was acquired by MyHertiage.com.

Additionally, our team discovered a few statements on the website that at best are oversights, at worst downright misleading.

Membership

  • There are three options for membership given for FamilyLink.com - one 30 day membership for $12.95/month which is billed monthly, one that states it is a monthly membership and the cost is $5.95/month which is billed annually (total $71.40), and the third option is for an annual membership billed once for $71.40. This is misleading because the $5.95/month membership is exactly the same as the annual option. One assumes that monthly means paid monthly rather than an annual payment.

Old information

  • There is a feel that this company doesn't take time to maintain their site - the last blog post at this review is several months old and the archive is very thinly populated with articles.
  • The terms and conditions and privacy policy documents were both last updated in 2011 - giving the visitor a feeling that this company is not putting much into their information, etc.

The Bottom Line

There are enough discrepancies to conclude that a membership with FamilyLink.com is not one that we can recommend at this time. The lacks as far as connecting with other members, no tools to save searches or create family trees combined with the uncertainty of the longevity of the company as FamilyLink.com and misleading terms of membership all are reasons that our reviewers do not feel confident recommending the use of this site to compile family history. The records available are also available through other vehicles with more functionality as far as connecting with other members for collaboration and being able to build family trees.

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