CHI Logo
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1 User Review
LAST UPDATED: August 31st, 2021

C.H.I. has been offering their residential and commercial garage doors since 1981, with headquarters in Arthur, Illinois. C.H.I. was built on the idea that garage doors should be exceptional in quality, craftsmanship, and value. Currently C.H.I. offers their services throughout the major locations of United States, Canada, and other sales worldwide. 

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The Good

  • Warranty Program 
  • Variety of Styles 
  • Resource Center 

Warranty Program 

C.H.I. offers a five-year warranty program on all of their products. Having a long and reliable warranty program helps the customers to gain trust and confidence in the product they have purchased. 

Variety of Styles 

With C.H.I. you can choose your garage doors from a variety of styles. Whether you prefer the traditional garage door or are more contemporary, they got you covered. Each garage door can be customized to your prefered style, color, and size. You have the option to choose from the following styles: 

  • Raised Panel 
  • Stamped Carriage House 
  • Flush Panel 
  • Accent Woodtones 
  • OVerlay Carriage House 
  • Recessed Panel 
  • Aluminum Full-view 
  • Fiberglass

Resources Center

C.H.I. offers a resource center to help their customers to be more educated on their garage doors. At the C.H.I resource center, you can view educational brochures, spec sheets, drawings, videos, and more. This is a helpful tool to help the customers to find answers to their questions, as well as have the ability to fix their garage doors when problems arise. 

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The Bad

  • Contact Information 

Contact Information 

C.H.I website hardly provides any contact information with their corporate office. If customers have questions they need to fill out a request form and wait for someone to get back to them. It is important that corporate offices provide their contact information to serve their customers in the best way possible. 

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The Bottom Line

C.H.I. has been offering their garage door products and services since 1981. Customers especially enjoy the wide selections of styles they can choose from, as well as additional resources that educate them on the products they have purchased. Additionally, C.H.I. offers a warranty program that is competitive in the garage door industry. However, C.H.I. website provides hardly any contact information with their corporate office. This might create some issues when customers have questions about their products and services.

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1 Reviews

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1 grade

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Sentiment Criteria

Value

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Quality

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