PeoplePerHour (PPH) is a purpose-driven business. Everything they do comes back to their purpose, which is to help people start and build their own businesses and live their dream of being independent. More than the what they do, and what they make... What defines them is the impact it has, why it matters to the world, and how it makes a difference. PPH  makes getting work done easy, even if you aren't sure how to do the work yourself.  In most cases hiring off of PPH could help you complete the busy work you just have no idea how to complete yourself in business.

 

Rank Chart
Fees
Registered Freelancers
Our Score
#1
20%
9 million
8.3
#2
8.75%
978,700
7.5
#3
3%
15.5 million
7.4
#10
3.5-5%
25,000
5.0

The Good

So the great thing about PeoplePerHour is their variety of workers.  You can find quick freelance work from virtually anywhere around the world.  PPH is a UK company in London so the selection of work may be a bit more diverse than other sites you may connect to in the Unites States.

The Bad

One of the downfalls with PPH are their quality of listings. For example their search marketing yielded hundreds of postings from people offering super budget friendly services; Unfortunately most of their services alluded to grey and black hat methods. It’s important to note that most people are trying to scale their services so they can service as many clients as possible. This causes freelancers to cut corners, automate, and manipulate certain methods. So at the end of the day, it’s hard to know exactly what your getting until you actually work on hiring a freelancer. Resources or info about the freelancer is limited through their listings, but you’re sure to get answers you need when you actually make contact with your freelancer.

The Bottom Line

Overall, PeoplePerHour is a decent place to check out if you are looking to hire out a quick freelancer for a project.  Pick from many skilled freelancers in many different fields.  Another thing to consider with PPH is the level of work you get done is really determined by your research into the work you are hiring out, and following up with the service to see that your needs are met. Not all of the sellers on PPH give a clear vision of there work. So if you have any question about what you’ll be getting be sure to save your questions for the actually freelancer. Don’t pay for a service unless you feel confident, that you’ll be getting what you need.

Fees

PeoplePerHour (PPH) does not charge a fee to the buyer. PPH does charge a 3.5% service fee to the freelancer.

Jobs Posted

There are just over 6,000 jobs on PPH.

Registered Freelancers

There are just under 25,000 freelancers posted on PPH

Guarantee / Protection

PPH offers refunds, but it is up to the buyer and seller to navigate this. In general, there is no available guarantee of money.

Payroll Options

Use a bank transfer, PayPal, or credit / debit card to pay freelancers.

Involvement

There are a few circumstances where sellers can raise disputes. No additional contact information was found.

Are there any inaccuracies in this review? We take our accuracy very seriously and would love your feedback. Give feedback here.

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14 PeoplePerHour Reviews

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  1. User Score

    10

    December 4th, 2016

    I’ve used PPH for various services, from design of logos, to illustrations. The services all come through with high quality. In addition your evaluation system for hourlies allows for the best services to ranked highly.

    So far I’ve had a great time using pph and finding great people to help develop my brand, however the 1 experience which was bad, had me wondering about the potential issues that come with taking a risk and the cost of time waster on my brand development. In all honesty, it wasn’t that serious and im still very happy to continue using pph.

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  2. User Score

    10

    December 3rd, 2016

    A very good marketplace portal for remote job seekers. One who is looking for remote freelancing jobs, should go for it. There are many reasons why I just love PPH:

    1) Customer Support Team – PPH Ninjas 🙂 You’re incredibly fast, responsive and ethical – you guys really do a great job!

    2) PPH always tend to improvements and amendments: from design, functionality, rules, policy and the way it works;

    3) Generally, PPH tends to support its sellers and buyers as no other freelancing platform does;

    4) I love the stories of successful freelancers of PPH you publish – they are so motivating;

    5) I love how you engage in conversations on your Facebook page and share posts with a lovely sense of humor;

    6) I just love the positive vibe and friendly spirit of the whole platform and community!

    Please, please, please keep on the great work!

    Best wishes for all of you PPH people,

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  3. User Score

    10

    December 2nd, 2016

    Security of getting paid even if the client doesn’t want to pay you is excellent… I have lost more than 200 dollars on other websites and for that matter it is a great site. Although there is not a lot of translation work here..

    I am very happy by the work process of PPH. It’s feels great when you work without fear of not paid. You will get always paid. And one more thing…. all buyers are genuine. That’s awesome platform to make money from your expertise skills. Thanks for giving such platform. Love it.

    Things happen here. Good clients and good suppliers

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  4. User Score

    10

    November 29th, 2016

    I feel overall experience is very pleasant. Getting important tasks done with professional help with a very reasonable prices. I was very happy with the results and the ease of use of the product. fastest way to gets tasks done, only pay when job is perfect, choices of suppliers, fast.

    Saves time, effort and money!

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  5. User Score

    10

    November 28th, 2016 Anchorage, AK

    just a great service to get things done quickly without having to waste your time looking for the right person to get the job done.

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  6. User Score

    6

    September 15th, 2016 Edited

    Update:

    They resolved my problem. Thanks for hearing us.

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  7. User Score

    0

    August 10th, 2016

    PPH is refusing to refund a duplicate payment to my credit card because they say it violates their terms and agreements. When I had originally brought it up to customer support in MAY (through e-mail as that is the only way to communicate with their support team) they replied that of course the duplicate payment would be refunded. After two months, the credit had not been refunded. We had to create a dispute with our credit card company and only then did PPH refund the money. Just a few days ago PPH REVERSED the credit and is claiming the money will be credited to our PPH account. We no longer have a PPH account, so where is our money now??
    This is straight up theft.
    DO NOT GIVE ANY MONEY TO THIS COMPANY!!

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  8. User Score

    0

    August 9th, 2016

    People Per Hour scam people they have fake profiles that don’t complete jobs and than blackmail you to pay and loose money in fees and they use the same language and rebuttals as the generic customer service and customer service supports and defends them. Kevin from Alphabet Digital uses a fake Philippino IP address and has given me a quote 48 hours it was extended to 2 weeks and the job was incomplete I paid 67$ for an incomplete job than he asked for an additional $60 I have disputed the charges and he has played with the backend of my website sent threat messages from the same IP address and is very confident he will win the dispute because he uses a fake avatar and surely works for this scam organization People Per Hour so they can win in fees!! I have wasted 3 months of my life and 900$ and still don’t have a decent website I deleted my account thank god and am trying to get refunded. Kevin claims to own Alphabet Digital in Manchester UK and have worked for Google he speaks exactly like the People Per Hour customer service 100^% he works for them. This website is a criminal organization scamming victims like me please report them if they have scammed you this platform should be shut down !!!!!!!

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  9. User Score

    0

    August 5th, 2016

    hieves, scam and liars. The worst staff in the world as well

    lying, cheating scam with no morals at all

    I really cant tell you how bad this firm is

    Try and find a number or address for them, you wont be able to, thats how much they want to avoid people finding them when they rip you off

    They will hold your money, even if there is no problem at all, for weeks and weeks, they lie and steal

    I have reported them to every organisation and government body for money laundering, fraud and illegal money holding, let the fun begin

    I have also contacted all the relevant Greek bodies as well (were they are registered) especially for Michael (customer service manager, thats a joke!) and their joke of a ceo for crimes and illegal activity as well

    I have also started every single avenue open to me to get this scam firm investigated (guess what, been told that there are many investigations already ongoing!!) and closed down

    I am in the process of contacting direct all of their investors as well with all the prove re their crimes and lies. Not hard to get these people emails and phone numbers, pm me if anyone else wants them. Get their investors to see what is happening and they pull the plug!

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  10. User Score

    0

    June 2nd, 2016

    Well it depends on your luck with freelance .. mostly they are scam .. be careful and peopleperhour will not help you.. you will feel they support scammed to make more profit !
    Not recommended at all

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  11. User Score

    0

    March 17th, 2016

    I chose somebody to do work on my website. He has damaged my file so i cant access my login and itd gone offline. He wont reply back and i have no website left.

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    1

  12. User Score

    0

    February 17th, 2016

    I had three projects on PPH as a freelance developer. 2 projects of 3 (66.6%) was straight scam. What they call ‘escrow’ doesn’t work as escrow. Even if you have strong proof of done job they will just split escrow 50/50 between a scammer and you. I did project that costs 350GBP and received only 60GBP of 120GBP that was guarantied if there is scam on other side. PPH team are proved to be incompetent and they help scammers. Don’t use it. I can provide all proofs and references.

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    3

  13. User Score

    0

    January 12th, 2016

    My Story

    I stated my online business on peopleperhour scam website, I got projects and money but when I started work on large projects, I asked clients for payment and I got payment released by client but suddenly peopleperhour will deactivate account and they eat money which held in my wallet release by my client, I asked their support team to respond me they don’t respond, highly stay away website in beginning they will support you so you can get funds release by client by when you get funds release they will close your account,
    They didn’t bother to inform first or let us know what terms we breach.

    Hello nasim

    Unfortunately you have violated our terms and conditions; as a result your account will remain deactivated permanently.
    PPH reserve the right to restrict your access, temporarily or indefinitely block your account, stop any Jobs you have in progress, warn other Buyers and Sellers of your actions or issue you a warning if:
    a) You breach the letter or spirit of these terms and conditions or the referenced policies;
    b) We are unable to verify or authenticate any information you provide to us;
    c) We believe that your actions may cause any loss or liability to our Users or to us
    I appreciate your understanding.
    PPH Terms and Conditions –

    Please let me know if I can help you with anything else.

    Kind regards,

    PPH Payments Team

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  14. User Score

    0

    January 10th, 2016

    ) I paid additional $15 (close to that amount) to have my job list as urgent
    2) I awarded the job to Mxxxxr H on Sunday 3rd Jan, with his rates being higher than average but him stating the job would be completed midweek

    SUN 3 JAN Mxxxxr H; Your task seems fairly simple and should not take long at all to complete. Guessing eight hours would cover it, and possibly less.

    3) Paid a deposit of $520

    4) Midweek came with no advice or update of where he is with the job

    ME @ WED 1.29PM; Hi there, just touching base of where and what is happening here?
    ME @ THU 9:03AM; Hi Mxxxxr H – would appreciate if you can please advise on an update or if I need to look for someone else to complete this work for me?
    Mxxxxr H @ THU 9:29AM; Working on it now. Data is imported and I am preparing forms. Should have it completed late this evening or early tomorrow, at the latest. If that does not work, let me know. My original commitment was to mid-week, and I feel I am on target to hit that, but if there was a miscommunication, I understand.
    ME @ FRI 2:35PM; Just wondering when I can expect an update on this job Mxxxxr H?
    ME @ FRI 10:55PM; I know there is a time difference between us, but still be good to receive a status update of where you are at…….Communication seems to be non exist here and from my perspective, very poor in knowing in what is going on with how you are progressing
    ME @ SAT ; Mxxxxr H, do you have any update for me on any progress you have made here? I wanted this job completed with an urgency but as I’ve had no update or feedback for over 48hrs, I don’t want to go back to re-posting this job, but as I’ve not had any updates from you, my only option I guess is to repost this job.
    Mxxxxr H @ SAT; Hey Robyn, I am refunding you the following amount.
    Reason am not able to complete this Job.
    Time constraints
    My concerns are as following;
    1) Why am I being deducted a refund fee by PPH of $52 when it was the seller that cancelled the job?
    a. Why is this fee not coming out of his bank account for cancelling the job?
    b. Why is the fee of urgent payment also not being reimbursed by the seller?
    2) Why do I not have the opportunity to leave feedback on this seller?
    a. Why isn’t this incorporated by your site valuations of someone?
    b. He kept promising and couldn’t deliver, but yet I am unable to leave any feedback of what really occurred
    I gave the seller the benefit of the doubt of being able to perform my urgent work, which he entirely let me down, after 7 days of having and for his own fault, its cost me $70 and have nothing to show, including being able to provide feedback on him.
    How will PPH provide me with the appropriate refund of all $s spend and enable comments to go against this seller?

    Yes, extremely unhappy costumer that won’t be endorsing this company! Don’t waste your time or $s signing up to them

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    2