) I paid additional $15 (close to that amount) to have my job list as urgent
2) I awarded the job to Mxxxxr H on Sunday 3rd Jan, with his rates being higher than average but him stating the job would be completed midweek
SUN 3 JAN Mxxxxr H; Your task seems fairly simple and should not take long at all to complete. Guessing eight hours would cover it, and possibly less.
3) Paid a deposit of $520
4) Midweek came with no advice or update of where he is with the job
ME @ WED 1.29PM; Hi there, just touching base of where and what is happening here?
ME @ THU 9:03AM; Hi Mxxxxr H - would appreciate if you can please advise on an update or if I need to look for someone else to complete this work for me?
Mxxxxr H @ THU 9:29AM; Working on it now. Data is imported and I am preparing forms. Should have it completed late this evening or early tomorrow, at the latest. If that does not work, let me know. My original commitment was to mid-week, and I feel I am on target to hit that, but if there was a miscommunication, I understand.
ME @ FRI 2:35PM; Just wondering when I can expect an update on this job Mxxxxr H?
ME @ FRI 10:55PM; I know there is a time difference between us, but still be good to receive a status update of where you are at.......Communication seems to be non exist here and from my perspective, very poor in knowing in what is going on with how you are progressing
ME @ SAT ; Mxxxxr H, do you have any update for me on any progress you have made here? I wanted this job completed with an urgency but as I've had no update or feedback for over 48hrs, I don't want to go back to re-posting this job, but as I've not had any updates from you, my only option I guess is to repost this job.
Mxxxxr H @ SAT; Hey Robyn, I am refunding you the following amount.
Reason am not able to complete this Job.
My concerns are as following;
1) Why am I being deducted a refund fee by PPH of $52 when it was the seller that cancelled the job?
a. Why is this fee not coming out of his bank account for cancelling the job?
b. Why is the fee of urgent payment also not being reimbursed by the seller?
2) Why do I not have the opportunity to leave feedback on this seller?
a. Why isn't this incorporated by your site valuations of someone?
b. He kept promising and couldn't deliver, but yet I am unable to leave any feedback of what really occurred
I gave the seller the benefit of the doubt of being able to perform my urgent work, which he entirely let me down, after 7 days of having and for his own fault, its cost me $70 and have nothing to show, including being able to provide feedback on him.
How will PPH provide me with the appropriate refund of all $s spend and enable comments to go against this seller?
Yes, extremely unhappy costumer that won't be endorsing this company! Don't waste your time or $s signing up to them