People as a Service is a very unique online freelancing service. With the aim of providing quality work over quantity, Service as a People gives a very thoroughly vetted freelance platform that knows the qualifications and goals of every freelancer and company requiring work. This attention to individual and company needs makes Service as a People a much different process than many other freelance platforms offer. Specifically, it aims to assure that both parties are satisfied with the work assigned and the work delivered.
Service as a People has a sufficiently simple and informative website, which suggests that the rest of the freelance process would also be simple to use.
- Subscription levels
- No cost
- Satisfaction guarantee
People as a Service has many benefits for prospective freelancers and businesses looking to hire freelancers. One of the main benefits of People as a Service is the way that they pair qualified freelancers with individual projects and companies seeking specific services. Prior to being accepted as a freelancer by People as a Service, every freelancer’s profile is reviewed and approved according to their individual qualifications and how well they match the projects and needs of the companies in the database. If a freelancer is approved, they are then given assignments based on their skill set. This process adds a measure of increased quality for companies seeking to outsource work.
Likewise, companies seeking to obtain freelance work are given personal attention in finding the perfect freelancer for their desired projects. People as a Service pays attention to the needs of each company and project in order to assign the perfect freelancer to the job. Depending on the type of subscription the company selects (subscriptions include: Test, Bronze, Silver, and Gold), each company is given varying levels of support from the People as a Service team.
Companies just joining People as a Service can get their first month free when they sign up. After the first free month, the subscriptions are divided into four different levels. The subscriptions are divided into these categories:
- Test Subscriptions
- No contract
- Limited 2-month
- 1 user
- 2 projects
- Full Subscription
- 1 user
- Unlimited projects
- Direct help form the Chief of Staff
- $39/month for 12 months; $49/month for 3 months; $59/month for 1 month
Because of People as a Service’s dedicated involvement in each assignment, dispute resolution and quality of service are more successfully managed. People as a Service guarantees satisfaction in every project, first by vetting the freelancer, and then by allowing the company to accept or deny the project based on their satisfaction. Every company is guaranteed their money back if the freelancer assigned never resolves the issues in the project, or if the results are repeatedly unsatisfactory.
- Monthly cost
- Application process
- Approval process
The negative aspects of People as a Service are particular, and may not even be negative for some freelancers’ or companies’ needs, but they should be noted.
Upon initial review, the most glaring negative aspect of People as a Service is the monthly cost of subscriptions for companies wanting to hire freelancers. When compared with other freelance platforms, the subscriptions do seem relatively expensive (especially when the freelancers are not required to pay anything). Some companies may see these prices as reasonable considering the fact that People as a Service does offer project scoping, follow-ups, and reporting in addition to the freelance platform. These services by themselves may be very expensive when working with a marketing agency, so the cost may actually be worth it to many companies wanting additional help.
Another challenge of People as a Service present is that it does require an application process in order to freelance. This application process requires initial approval based on the freelancer’s profile, an interview, and work samples. The way that their website describes the process suggests that freelancers are selectively chosen based on their qualifications but also based on the needs of the companies requesting services. Therefore, it is seemingly competitive and challenging to begin freelancing for People as a Service. This aspect assures quality of work, but it also limits the opportunity for freelancers. Because of this, it will not be a valuable freelance platform for everyone.
The approval processes of the People as a Service platform suggest that the exchange of work requested and completed may move at a slower pace than other freelance sites with less mediation. Although their website does not specifically mention the time frame of project completion, it may be a concern for companies looking for quick turnaround on their projects.
Freelancers will also have a challenge with the approval processes if they are used to getting a large overview of projects available to them. Unlike other freelance sites where there are hundreds and thousands of projects listed, People as a Service assigns freelancers individual projects based on their qualifications and skillset. The unique process offered by People as a Service may not work well for some freelancers looking to pick up many jobs quickly.
They do not charge a fee per project.
They do not charge fees for freelancers; contractors pay the membership fees for People as a Service. These fees are structured in a 4-tier subscription program: Test Subscription ($39.00/mo.); Full subscription ($39/month for 12 months; $49/month for 3 months; $59/month for 1 month).
Unknown how many jobs are currently posted. However, these jobs are mostly in marketing, design, videography, writing, social media, translation, web, and research. Also sales, telemarketing, and accounting.
Because of the nature of the site, money back guarantees would not make sense. However, no freelancer is paid until the contractor is completely satisfied with the project.
Paypal, direct deposit, or xoom.com
They do everything possible to guarantee that the contractor is pleased. If the project cannot be completed to their satisfaction, they will refund the full amount the contractor has paid to People as a Service and they will request a full or partial refund (in the case the contractor accepts the result partially) on the behalf from the freelancer.
Email: [email protected]
Phone: 1 (305) 767-1604