Fieldnation.com, founded in 2008, isn’t your typical freelancing site. While it does have the capability of creating a standard user profile, searching and applying for jobs, and receiving payment, it has other features that set it apart.
For example, companies can design and complete entire projects through Field Nation. Here’s how it works. A company will come to Field Nation with a project that they would like to outsource to freelancers. They give a thorough description of the objectives of the project, describe how they would like it be done, provide a deadline, and allocate a budget. Fieldstone helps find freelancers from their pool of users, collaborates plans to ensure efficient completion of the project, and ensures that they don’t go over the budget. Freelancers are encouraged to give real time updates on their task lists. There’s even a mobile site they can pull up on their cell phones where they can check off individual tasks they’ve completed in real time. Freelancers have an incentive to be great because they can receive better ratings fromField Nation which will lead to more opportunities in the future. Once the project is completed,Field Nation reports back to the company and returns any unused budget money back to them—and if their advertisements are accurate, they often go under budget. In exchange for this service,Field Nation receives 10% of the money dedicated toward the project.
This service is free for freelancers. Joining is simple, and like many other freelancing sites, new users can create a profile highlighting their skills. They can apply for jobs and also be sought out for employment opportunities.
- Customer service
- Payment facilitation
This company prides itself on superior customer service and high customer satisfaction. For employers, this means that they can expect high quality freelancers who will actually complete their assigned tasks. The website states that 95% of contracted tasks are successfully completed. Furthermore, it states that 98.6% of its customers are satisfied with the service. They also boast 24/7 customer support. The website contains a feature where you can type in questions that you have about how to use the project software to update task lists, contact freelancers, and other important tasks. If you can’t find your answer through this feature, you can call and get it resolved at any time. Furthermore, both freelancers and employers can use Field Nation representatives to resolve problems, come up with ideas to be more efficient, or talk about any other issues that may arise during the project.
Fieldnation is friendly to freelancers in a few ways. First, it’s free to join, make a profile, and apply for jobs. Second, users have opportunities to build credibility in the marketplace through timely and thorough completion of contracted tasks. This means that employers will get to see a rating of potential freelancers, which increases the chances that lousy freelancers will be weeded out and great freelancers will continue to get work.
Fieldnation also facilitates payments, which is a feature offered by many (but not all) sites. Payments can be received through paypal, echeck, and direct deposit. Employers can be compensated for referring new customers to Field Nation, which can reduce their overall costs for using the service.
- Lack of guarantees
While the website is very professional and it’s fairly easy to register as a new user and create a profile, the website is often vague or ambiguous in its description of the services they offer. For example, you really have to dig into the fine print to find information about the 10% service charge. Another example is that a link to a frequently asked questions section—and this link itself was difficult to find—was broken, meaning there wasn’t a one-stop page to have basic questions answered. This may be frustrating for some users trying to understand the service better before using it.
Another negative was the lack of guarantees for freelancers. For example, there is no guarantee that your application will be viewed or that you will find employment. However, this is offset by the fact that you don’t have to pay a membership fee to use the service. For employers, there was no clear policy on the website as to what happens if a freelancer does not complete their task. However, it does seem clear that such freelancers will receive a poor rating and be less likely to be contracted in the future.
Field Nation charges a 10% from the work provider.
There are over 900 jobs posted.
There are over 50,00 freelancers on Field Nation.
Guarantee / Protection
There are no offers of guarantee or protection shown on Field Nation’s website.
Payments can be made through echeck, direct deposit, or Paypal.
We could not find any specific information that covered handling disputes.
You can contact Field Nation by phone at 877-573-4353 Ext1. You can also fill out a “contact us” form on their website or email them at [email protected]