- Customer service
JustFlowers.com was rated best in customer service for 2013 & 2014. JustFlowers.com is shopper approved with flowers and gives delivered by their local florists. This company is based our of Los Angeles, California with 16 years of experience in the floral and gift basket industry. Customers can get assistance 24/7 by phone, email, or even live chat.
Justflowers.com has a lot of additional information on their site available to customers. The website includes coupons, reading material, and floral wallpapers all free of charge
Initially the site seems full of clutter and difficult to read. Some users may find it difficult to find what they need while surfing the JustFlowers website. Though this company claims to have the best customer ratings multiple years in a row, there are still many customers that have filed complaints and had issues with their delivery. This company has over 100 complaints resulting a loss of nearly $8,000 since 2008. Complaints with JustFlowers.com are similar to other flower delivery companies. Customers generally have issues with late delivery or no show orders.
A bouquet of a dozen red roses from JustFlowers costs $59.99.
JustFlowers has a 7-day guarantee on their flowers.
Choose from over 2,000 bouquets on JustFlowers’ website.
You can call or email JustFlowers for customer support. You can also fill out an online inquiry form.
JustFlowers offers next day deliver and scheduled deliveries up to 2 weeks in advance.
JustFlowers only offers flower products.