JustFlowers.com has been delivering flowers now since 1966 to customers everywhere. Shoppers can shop through flowers by occasion, type, or price. JustFlowers.com also offers arrangements and gift baskets that go great with any occasion.
just_flowers_flower_deliveryjust_flowers_flower_delivery_checkoutjust_flowers_basket_delivery

 

Rank Chart
Price
Selection
Our Score
#1
$32.98
8.3
#2
$24.99
8.3
#3
$34.99
7.3
#13
just_flowers
$59.99
5.8

The Good

JustFlowers.com was rated best in customer service for 2013 & 2014. JustFlowers.com is shopper approved with flowers and gives delivered by their local florists. This company is based our of Los Angeles, California with 16 years of experience in the floral and gift basket industry. Customers can get assistance 24/7 by phone, email, or even live chat.

Justflowers.com has a lot of additional information on their site available to customers. The website includes coupons, reading material, and floral wallpapers all free of charge

The Bad

Initially the site seems full of clutter and difficult to read. Some users may find it difficult to find what they need while surfing the JustFlowers website. Though this company claims to have the best customer ratings multiple years in a row, there are still many customers that have filed complaints and had issues with their delivery. This company has over 100 complaints resulting a loss of nearly $8,000 since 2008. Complaints with JustFlowers.com are similar to other flower delivery companies. Customers generally have issues with late delivery or no show orders.

The Bottom Line

Like many flower companies today, it’s just difficult to know exactly what service you’ll receive from a company until your specific order is finally delivered. JustFlowers seems to have a better reputation than most, while still some orders just don’t go as promised. Customers can order flowers and arrangement to ship internationally anytime. Although, if you order from JustFlowers be sure to follow and track your order before, during, and after delivery, just to ensure your order made it successfully.

Price

A bouquet of a dozen red roses from JustFlowers costs $59.99.

Guarantee

JustFlowers has a 7-day guarantee on their flowers.

Selection

Choose from over 2,000 bouquets on JustFlowers’ website.

Support

You can call or email JustFlowers for customer support. You can also fill out an online inquiry form.

Delivery

JustFlowers offers next day deliver and scheduled deliveries up to 2 weeks in advance.

Gift Options

JustFlowers only offers flower products.

 

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16 JustFlowers Reviews

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  1. User Score

    0

    June 15th, 2016 Fort Worth, TX

    I placed my order online on Sunday. I received notifcation that delivery had been delayed late Monday. I called on Tuesday and held forever. When I finally reached someone, they asked if the delivery address was correct and it was. They then told me they would deliver on Wednesday. So much for timely deliveries! I do NOT recommend this company at all.

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  2. User Score

    0

    June 13th, 2016

    very bad campaign
    3 days can not fulfill the order

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  3. User Score

    0

    May 17th, 2016 Los Angeles, CA

    Mother’s Day flowers never delivered. It took over a week to get a response and all Ingot was “oops, sorry about that”. Refund issued, but not the point. Ugh. Run away!!!!! Worst company ever!

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  4. User Score

    0

    May 11th, 2016

    They pretend that they are local. They take orders from customers and deduct the middle man charge, then send the orders to local flower shops. They say ” You save $20″ on website, but that is a total false information. I. am an owner of a local flower shop in Canada. Just Flowers called us placed an order today, May 10th, two days after Mother’s Day. We found out the customer placed an order before Mother’s Day. People have to make sure if they are calling local businesses. There is no such companies which has flower shops in every single city or town all over the world. Please know that Just Flowers does Not have any flower shops in Canada!

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  5. User Score

    0

    May 10th, 2016

    Scam, charged DOUBLE PRICE! NEVER use Justflowers.com! They hung up when I asked for a Supervisor also! Thrives, when I told her it was illegal to take money from peoples credit cards that wasn’t authorized she said she would put back the phone order and delivery fees I was never told I was being charged but they don’t tell you BEFORE you purchase the prices listed on website us in U.S FUNDS ! Guess their idea of currency conversion means CHARGE DOUBLE?!?!

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  6. User Score

    0

    May 9th, 2016 Little Rock, AR

    This company has poor customer service and the satisfaction guaranteed is a joke! Ordered a flowering basket and they substituted green plants in a plastic container for a funeral. I complained and they offered to give me $7 off my next order. This was a $100 arrangement. Green plants are not the same as multiple blooming plants. The manager saw nothing wrong with the substitution and offered $10 back. Seriously!! People take time to pick out the arrangement that they believe means the most and represents the family. I did not pick out green plants and am quite disappointed. What is the point of their website when you don’t get what you ordered or anything close to it. I will never use them again. The proper thing to do would have been to refund or send the correct arrangement to the family.

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  7. User Score

    0

    May 2nd, 2016 Crystal Lake, IL

    Ordered a floral arrangement for a wake. Roses were wilted and brown around the edges and everything pink, pink, pink. Not what I ordered. Customer service is in another country, hard to understand and not helpful. I was embarrassed to have our name associated with those flowers. My advice to the reader… note the ratings, 92% gave a “1” ….and STAY AWAY FROM JUST FLOWERS.COM, an EMBARRASSING waste of time and money!

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  8. User Score

    0

    March 1st, 2016 Palo Alto, CA

    This place is definitely a scam. I was ordering flowers for a family member who endured a horrible tragedy and wanted them there immediately so I was stupid and impulsive and did not do my research thoroughly. This place did not deliver my order and I was on hold for 30 minutes with customer service and no one answered. I then requested to cancel my order and get a refund, but they refused to let me cancel without speaking to them first and wanted me to call their 1800 number only to be put on hold with no one to answer. So unprofessional. Never order from them!!! Oh and they tried to make it up to me by giving me $7 off my next purchase…

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  9. User Score

    0

    February 18th, 2016

    The company is a scam. Beware. I received a bouquet with just six flowers (really) on a CND$149 order. Like others on this site, I too was offered just a $5 refund. The operation is clearly fraudulent and the Internet is littered with former customers complaining of appalling delivery and products. Do your research, and don’t order from them.

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  10. User Score

    0

    January 16th, 2016

    Total rip off. Just do not use this company. Epic fail on the arrangement, the flowers, the customer service (though they are polite – just useless).

    As all other disappointed customers noted, no matter what happens – crappy arrangement, lies, no flowers, no delivery, they offer only one thing: $5.00 off your next arrangement.

    Avoid, Avoid, Avoid.

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  11. User Score

    0

    December 11th, 2015 Needham Heights, MA

    I ordered Mother’s Day flowers for my mom and they never got delivered. I called customer service many times on Monday, and no one ever answered. I’m convinced there is no one affiliated with customer service. There are order takers, bur that’s it. No one to handle a problem. If only I’d read the hundreds of bad reviews before I placed an order with them I would have saved myself a lot of aggravation. My credit card company went after them so I didn’t get stuck with the $84 they charged to my card for sending nothing to my poor mom, who waited all day for her flowers to arrive, and they never did. From what I can tell this is a scam website. The best thing to do is google a florist in the area that you want to send flowers and call them directly. None of this internet flower delivery scam stuff me for ever again.

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  12. User Score

    0

    August 12th, 2015 Milpitas, CA

    justflowers.com charged an outrageous price ($125) for a small plant that died after 5 days. When I contacted them, they said they would send a replacement but never did. When I contacted them again 3 days later, they said they are unwilling to make any changes or refund since it’s been over 7 days even though my original complaint was made before then. This is a really really BAD company.

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  13. User Score

    0

    August 5th, 2015

    I did order chocolate on 31.7.2015 to be delivered on Saturday 1.8.2015 .
    After long discussions with their service department who were very polite but useless .
    They keep telling me on and on that they must check with their shipping vendor what happen.
    I requested to cancel my order but the answer was ;once the order was shipped it cannot be cancelled; after only on Tuesday 72 after the goods should have been delivered I received a mail that they feel sorry and the order will be cancelled and my CC will be credited.
    I will never use again this company

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  14. User Score

    0

    June 3rd, 2015 Blythewood, SC

    Although their policy says, “Due to the importance of delivering orders for special occasions, such as funerals, birthdays, and anniversaries, on specific days, we may make a substitution of equal or greater value to ensure timely delivery…” I was substituted a flowering plant that was of lesser value then what I purchased according to the prices on the website. When I sent an email to complain, all they wanted to do was make excuses as to why they didn’t have the plant I ordered. I asked for them to refund the money for the difference in the price; which was about $10 difference, but instead gave me a coupon for $7.50 on my next order. No, thank you! I won’t be buying from this business ever again!

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  15. User Score

    0

    May 21st, 2015 Colorado Springs, CO

    I ordered flowers for Mother’s day on May 6th to deliver May 8th. They weren’t. They couldn’t even manage to deliver them the 9th or 10th or call to tell me they weren’t delivered. I called on the 11th and was told they’d have to contact the “local florist”. I was put on hold then told the florist wasn’t answering, they’d have to talk to them, the flowers would deliver that day and they’d call me back. Three hours later I called again. Same story but they added “maybe the driver was in an accident”. After a total of six hours since my fist call I called again to demand a refund. Got the same story. When I said I refused to wait any longer they put me on hold again to call the “local florist” but first had to tell me “maybe the driver was in an accident”. She came back to say the order couldn’t be cancelled and a refund given because the flowers were “on the truck”. When i pressed the woman to promise me that what she was saying was that they WOULD deliver she had to admit that was not the case and that she hadn’t even talked to the florist. While we were still going back and forth I got an email response to a complaint I’d made that morning. The email stated that my flowers had been delivered and they hadn’t been contacted by the florist regarding any delivery issues. With that blatant lie in front of me I was finally given a refund. The customer service number is a call center in another country. The whole thing felt like a scam. They refused to tell me the name of the “local florist” and I suspect they use some big warehouse. The sort of place that turns up at a company with roses about to die and say “my boss put too many roses on the truck” and sell them cheap. And not sure what they think goes on in America that involves our roads being cluttered with flowery delivery trucks that have been “in an accident”.

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  16. User Score

    0

    February 15th, 2015 Bangor, PA

    Horrible.. Don’t use! I ordered flowers for my wife for Valentines Day. They never showed up. I called and they said they would be delivered the following day. STILL NOTHING! I called to cancel and they said they would have to talk to the florist first. Which is now going on day 3. I just want my money back. This company is a joke and a scam!!!

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