Harry & David have been in business for over 105 years and are currently headquartered out of Medford, Oregon. They are a family owned and operated business that originally specialized in selling food and fruit. What set them apart from other fruit and gift basket companies were their pears. They started out with over 240 acres of pears and were known for their "Royal Riviera" pear. Being one of the nation's earliest catalog mail order companies, they have a history proving their business stability and great reputation of quality products.
- Quick delivery
- Customer service
Harry & David have a good guarantee in place. If you, or whomever you sent the gift to, are not happy about the gift, they will do whatever it takes to make it right. They will either give you a full refund or an appropriate replacement. There is no required time frame.
They are a family owned and oriented business and they have been in operation for over 105 years. This proves that they are a stable company with a good foundation and plenty of experience.
They provide next day delivery if needed. If your mail order is received too late to meet your requested arrival date via standard shipping, they will upgrade to express shipping at no extra cost.
Harry & David have a large selection of gift options. They have gift options for holidays and special occasions. For example, right now they have summer items like chocolate covered strawberries or nut tins for Father's Day. They also have gift boxes, gift towers, fruits, chocolates, sweets, wine, bakery items, gourmet food, and different types of clubs (e.g. fruit of the month).
They support all modes of customer service communication. They have a toll-free customer service line that is open Monday through Friday 5:00am - 9:00pm PST and Saturday & Sunday from 6:00am - 8:00pm PST. They also have email and live chat.
- Delivery fees
Harry & David have a very small selection of flower bouquets. Unfortunately, they only offer about eight different flower bouquets. For roses, they only offer the option of two-dozen roses.
Standard delivery can get expensive, depending on the cost of the gift and/or product.
There are not many options for customizing a gift for a person. Even though there are some select flower and bouquets available, customers cannot create other gifts. Also, depending upon the region; it may be difficult to ship wine and spirits due to liquor laws.
The Bottom Line
Harry & David seem to be a solid company for sending gifts of food and fruit. They have some beautiful flower arrangements, but a very small selection compared to their competitors in the flower delivery industry. For this reason, we do not recommend Harry & David for your go-to flower delivery company.