Bloom was founded around five years ago and is currently headquartered in New York, New York. H. Bloom works with and provides their services mainly to corporations and businesses. They primarily do custom orders where the customer will work personally with one of their floral designers to create a floral arrangement that will match the atmosphere of their office, home, or wedding. Customers typically request floral arrangements for weddings, business events, or home. They also have experience in and offer services doing high end interior and exterior plantscaping.
Bloom has done work for The Ritz-Carlton, Mandarin Oriental, Four Seasons, Ralph Lauren, Loro Piana, Omega, and McKinsey. They were featured on ABC News, The Knot, The New York Times, Fox News, and more. Forbes named H. Bloom one of America’s Most Promising Companies.
- Custom arrangements
- Personal service
- Social media
Bloom specializes in custom floral arrangements. They have quality experience with creating floral arrangements for large corporations and businesses. Most of the flower delivery companies that were investigated do not offer customized floral arrangements.
Their services are personal. For any purchase you make, you will talk to a consultant who will help you through the process and make sure that the floral arrangements that they create for you are going to be the best fit for your area or situation.
They have been recognized by Inc. Magazine as one of America’s 500 fastest growing companies and by Forbes naming them one of America’s Most Promising Companies. They have an impressive list of clientele and have proven rapid growth in the luxury service industry.
Bloom is active on all of their social media channels (Instagram, Facebook, Twitter, and Pinterest). They have a surprisingly large following for a flower delivery company.
- Customer service
Because they are strictly a customizable floral arrangement company, their prices are not displayed on their website. Neither are their delivery fees and time frames. Customers will need to call in and talk to a consultant to get a quote and decide if their services are affordable. This shows a lack of transparency and is a hassle on customers who do not have a lot of extra time to shop for flowers.
They do not have a set in stone guarantee or refund/return policy. Each guarantee and refund policy will be tailored to the order of each individual. Customers who decide to order floral arrangements from H. Bloom will need to ask their consultant what their guarantee for their order will be.
They do not post their customer service hours on their website. Their customer service can only be reached by telephone or email. There isn’t a live chat option or FAQ section for customers who need immediate answers to their questions. In fact, their website has very little information on it.
They have not been in business for as long as most of their competitors. They were founded around 2010; so they have only been in business for around five years.
Their flowers are all customizable, so they do not have prices for bouquets on their website. We were able to get a quote for a special bouquet of a dozen roses from $100-$150.
They do not have a guarantee or refund/return policy.
We cannot determine their selection, since all of their floral arrangements are customized with a customer. They do not display any floral arrangements to simply sell. 1 star
They do have a few gift options. Below are their current gift options that are available:
· Orchids – $90 per stem, up to four stems per vessel
· Mojito – $150
· Fishbowl – $150
· Special customized floral arrangements
o Signature – $85
o Lush – $125
o Grand $175
o Platinum $300
They hand deliver custom arrangements. Delivery time and fees are only discussed with your personal consultant after you’ve met and determined what your floral arrangements will be.
You can reach them by email or phone. They do not have a live chat option. 4 stars