FTD has a 7 Day Satisfaction Guarantee. This means that your order is guaranteed fresh for at least 7 days. FTD also has color your day color options available from their site. This feature is great for those who prefer picking colors for their flower. FTD gives more room for personalizing orders with exclusive color options. FTD offers several different flower shops within their website. Customers can choose from the Luxury collection, the flower and gift shop, the sweet shop, the gift basked shop, and more.
FTD has had a lot of customers that have complained about not receiving their delivery or having their flowers show up at the wrong address. This company may not be the worst when it comes to costumer complaints, although, there have been more than 300 complaints with over $20,393 claimed losses from customers that ordered their flowers online since june of 2007. The average loss amount for FTD orders is $69.00.
A bouquet of a dozen red roses from FTD costs $49.99
FTD promises a 7-day satisfaction guarantee.
Choose from over 300 bouquets on FTD’s website.
Contact FTD’s customer service through email or phone.
You can choose to have your FTD flowers delivered the next day or up to 14 weeks in advance.
FTD gives buyers to option to also send chocolate dipped strawberries, sweets, fruit, gift baskets, jewelry, wine, champagne, and more.