FTD was originally founded in 1910. This is the longest lasting flower delivery company still open today. FTD gives a 7 day Guarantee on their flowers, and offer customers same or next day delivery options. FTD delivers quality flowers and many other gifts for any occasion, or even just for fun.

Top Ranked Companies

#2 1800-FLOWERS

5.6 Overall Score

3.1

star star star star_border star_border

(194)

View Profile View Profile

#3 TheBouqs.com

4.6 Overall Score

2.9

star star star star_border star_border

(475)

View Profile Visit Site View Profile

#4 ProFlowers

4.5 Overall Score

2.0

star star star_border star_border star_border

(202)

View Profile View Profile

thumb_up

The Good

Guarantee
Options

Guarantee

FTD has a 7 Day Satisfaction Guarantee. This means that your order is guaranteed fresh for at least 7 days.

Options

FTD also has color your day color options available from their site. This feature is great for those who prefer picking colors for their flower. FTD gives more room for personalizing orders with exclusive color options. FTD offers several different flower shops within their website. Customers can choose from the Luxury collection, the flower and gift shop, the sweet shop, the gift basked shop, and more.

thumb_down

The Bad

Complaints

Complaints

FTD has had a lot of customers that have complained about not receiving their delivery or having their flowers show up at the wrong address. This company may not be the worst when it comes to costumer complaints, although, there have been more than 300 complaints with over $20,393 claimed losses from customers that ordered their flowers online since june of 2007. The average loss amount for FTD orders is $69.00.

gavel

The Bottom Line

FTD is a well known flower delivery company that has literally started the industry for flower deliveries. They offer a solid service with a variety of products, and offer a personal shopping experience online. The FTD website is set up with custom offerings available on the flowers, top pick options, and has several merchant tabs with gifts available for any occasion. FTD does offer same day delivery, and has a 7 day guarantee, but be sure to track you order to ensure your delivery arrives as promised.

Was this content helpful?

thumb_up Yes thumb_down No

border_color Write a Review

User Reviews

Star Rating

4.0

star star star star star_border

32 Reviews

Review Breakdown

5 grade

50%

4 grade

19%

3 grade

22%

2 grade

1 grade

Sentiment Criteria

Value

star star star star star_half

Quality

star star star star star_half

Service

star star star star star_half

Trustworthiness

star star star star star_half

cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down

star star star star_border star_border

Leon Yoakum Los Angeles, CA

Used this company to send flowers. Recieving party did not get what I ordered. Customer service was ok. Nothing special

1 week ago

star star star star star

Steven Shimmin

professional company, always have great results when sending flowers for gifts, holidays, mother's day, funerals, etc. Very easy to deal with and they usually over deliver and send extras. Always on time and beautiful Good Job

4 months ago

star star star star_border star_border

AASHNA ASNANEY Hayward, CA

I paid for premiums bouquet with white and blue fliwers,flowers came like a small bouwuet in dirty water vase only white, not delivered what was paid

2 weeks ago

star star_border star_border star_border star_border

se hyun im Los Angeles, CA

My Valentine’s Day is ruined thanks to ftd. Waited till 9:45pm for my wife’s surprise gift. False advertisement. Do not order from this company. Employees don’t care and just lies about the order is getting delivered. I could had went to get the flower on my own if they canceled earlier.

3 months ago

star star star star star_border

Dana Hatfield Bullhead City, AZ

Used FTD to send flowers to my mom for her birthday and she was pleased with the arrangement she got. I felt that it was a little smaller than I expected, but it lasted for a long time. It arrived on time and she said the delivery driver was pleasant and wished her a happy birthday during delivery. All in all I'm a satisfied customer and should I need to send flowers again will use their service. Good customer service.

4 months ago

star star star star star

Eddie Rios Ogden, UT

FTD is awesome at floral delivery. Specifically their arrangements are awesome and receiving their floral gifts are special. They are quick at orders and punctual at delivery. And their plants last longer than their competitors. This helps enjoy the gift longer.

2 years ago

star star star star_border star_border

Grady G

Super helpful in selecting options. Once that is done over phone or online, your work is done and FTD is just beginning. Nothing but great experiences.

3 months ago

star star star star star

Rebecca D

Nothing says love like FTD flowers. Gorgeous arrangements. Beautiful and lush. Just what I ordered and more! Will definitely use again.

4 months ago

star star star star star_border

Alicia Holman Gilbert, AZ

The best part about FTD is they are very reliable and will go pretty much anywhere. They are pretty over priced, so I've chosen other companies because of the cost. They also don't always provide the same quality of flowers that are shown, so I wish they were more consistent.

3 years ago

star star star star star

Patrick Orem, UT

Nothing went from when ordering through them. I used this to send flowers to my girlfriend for a couple years. It was the first time she every got flowers. She liked them. It was simple and easy to use.

4 years ago

star star star star star

Syl North Port, FL

I have ordered from FTD before for different occasions. They always deliver beautiful floral arrangements and the Fresh Fruit & Cheese Box is perfect. I’m very satisfied. Never had any problems ordering online and they matched up with the pictures on the website.

2 years ago

star star_border star_border star_border star_border

Sandra Garrett Vancouver, WA

I ordered the deluxe version of a Christmas centerpiece, which included two red candles plus holiday greens and floral. The arrangement that was sent was smaller, more in keeping with the standard size, and only had one red candle. Yes, the disclaimer says sometimes their local affiliate florists have to substitute when flowers aren’t available, but come on, why downsize the arrangement? And how hard is it to add the paid for two candles instead of one? I paid almost $100 when you add on all the fees for a smaller arrangement. FTD obviously doesn’t care what their local florist affiliates do once they’ve taken the order AND the money. I will never use them and Proflowers, the other company they own (which also pulled a bait and switch on another order I placed) again. There are plenty of other companies with better standards and practices.

1 year ago

star star star star star

Kaitlyn Rios Ogden, UT

I have loved the FTD floral gifts that I have received from my work. The arrangements are spectacular and show the companies thoughtfulness. I loved the baby shower arrangements I was given.

2 years ago

star star star star star

Grossarth Family Herriman, UT

I like the unique flower bouquets available and the ability to create your own arrangement.

4 months ago

star star star star star_border

Thomas Hullinger Pleasant Grove, UT

FTD Floral has been the standard in the industry for many years. Every time I use them the flowers arrive on time and are exactly what I was hoping for.

3 years ago

star star star star star

Renee Gaines Houston, TX

Used them in the past and always they sent a very nice arrangement

8 months ago

star star star star star

emblair Herriman, UT

Great service I can always count on. Flowers arrive on time and looking fresh.

4 months ago

star star star star star

J B Sandy, UT

A bit expensive, but worth it. On time delivery and a great arrangement.

4 months ago

star star star star star

Jim Bullhead City, AZ

They are very personal and understanding. Helpful every way they can. On deliveries it is the best service.

4 months ago

star star_border star_border star_border star_border

Allan ly

Flowers not exactly the one we ordered online,plus we paid for sympathy banner for $9.99 didn’t have ,also instead of a card for $3.99 it’s just a small piece of paper with nothing written on it since we provided who we are to send that wreath,go to phone call takes forever. Bad bad bad business.

4 years ago

star star star star star

Toni Baker Riverton, UT

I have bought flowers through if TD for funerals they always show up nice and fresh and beautiful thank you for your service

2 years ago

star star star star star_border

LBurr96 Salt Lake City, UT

Good flowers and I like the reminders and discounts.

3 months ago

star star star star star

Luke

Great arrangements delivered fresh and on time

4 months ago

star star star star star

Stacey Price, UT

I have used FTD a few times and the flowers have always been Beautiful and lasted a long time. Very Pretty

2 years ago

star star star star star

Lizabeth Augustine Holmdel, NJ

Used on and off for many years. Reliable quality product. Easy to work with and happy.

2 years ago

star star star star_border star_border

Doug Foerch Libertyville, IL

Good flowers and large selection, but very expensive.

7 months ago

star star star star star_border

Tom Pleasant Grove, UT

They have been around forever and really know how to do flowers.

3 years ago

star star star star_border star_border

David T Draper, UT

I have both good and bad experiences with them. The service isn't consistent so I will look elsewhere.

2 years ago

star star star star star

Troy Siren Gilbert, AZ

A staple for our family for floral delivery. Great deals, no hassles.

3 years ago

star star star star star_border

amycray Bangor, ME

Very trusted company with excellent customer service

1 year ago

star star star star_border star_border

janice pan ,

I received flowers from my boyfriend and for the price he paid, the arrangement was so small.

2 years ago

star star star star_border star_border

king Queen Creek, AZ

Flowers are great been useing them for awhile

3 years ago

We're on a mission to empower consumers to make the best decisions and connect confidently with companies that deserve their business.