Flowergram was founded over 20 years ago and is currently headquartered out of Las Vegas, Nevada. They provide Flowergrams, Candygrams, and Balloongrams. They have a fair selection of each “gram”, but have a very large variety of gift basket options. Their Candygrams and Balloongrams are very creative and unique; they are guaranteed to put a smile on the recipient’s face.
Flowergram was founded in 1993, Candygram was founded in 1947, and Balloongram was founded in 1997. They have had ample experience in the flower and gift delivery industry.
- Competitive prices
- Real time tracking
Their prices are very competitive, before fees. Their bouquet of one dozen roses is only $59.95, which is on the lower range compared to some of their competitors’ prices.
Customers can look up real time tracking. If they want to track their order, they simply put in their tracking code into their “Track Your Order” section on their website and they can find out where your gift is located.
Their separate categories for “Featured Items” and “Top Sellers” gives customers a good idea of what previous customers have had a good experience with. Shopping in their “Top Sellers” selection will give customers assurance that what they purchase will be appreciated.
They have a large selection of gift basket options. They provide Candygrams and Balloongrams, with a large selection of types of each.
They have been in the gift and flower business since 1993 – so over 20 years. This is more than most of their competitors and shows that they have plenty of experience in the industry.
- Selection size
- Customer service
- Shipping fees
Their floral arrangement selection is fairly small. They also offer a limited selection of types of flower arrangements.
Their customer service is only available during Pacific Time business hours; 9:00 AM – 5:00 PM. They also do not provide customers with a live chat option. So if a customer needs a question answered or immediate assistance after 5:00 PM PST or before 9:00 AM PST, they will not be able to speak to anyone.
Their delivery and shipping fees can be very high. They also do not have a set deliver time; some of their competitors have a typical delivery time of same day. Flowergram does not provide that. They do provide express delivery, but it is pricey.
Some competitors give customer the option to rate and review each item they have purchased, so that future customers can see what arrangements are highly rated or poorly rated. They do not offer this option at this time. None of their products are rated or reviewed.
They do not offer consumers a mobile app for iOS or Android at this time. Their site isn’t too mobile friendly.
Their current price for one dozen roses is $59.95.
They do not have a set in stone guarantee or refund policy; but if a customer believes they need a refund, they will work with them on a case by case basis.
Flowergram has an average to smaller selection of flowers. Below are some of their selections with their sizes:
- Top Sellers – 19 floral arrangements
- Featured Items – 16 floral arrangements
- Plants – 10 plants
- Roses – 16 arrangements
- Mixed Arrangements – 10 arrangements
They provide a number of gift options. Customer can send a Candygram or Balloongram. Their Baloongram includes several types of balloons for different occasions. Their Candygram can include any of the following:
- Olive Oils
- Hand Crafted Gifts
- Margarita Mix
- Lemon Drops
- Newborn Baby Items
Delivery information depends on the item you are getting; information will be explained during the appropriate time during the checkout process. They provide express hand delivery for all of their Flowergrams. Customers can also choose a specific delivery date at check out, if desired.
Their shipping and delivery fee for their Flowergrams can be upwards of $20.00.
You can call into their customer support during regular business hours: Monday – Friday, 9:00 AM – 5:00 PM PST. Or you can simply submit your concern or questions to their provided customer support email. They do not have a live chat option.