There’s a lot to love when it comes to Flower Delivery Express. Founded back in 1946, this florist has an extensive company history and decades of experience to prove they can (literally) deliver satisfaction.
Originally named Wesley Berry Flowers, the company started as a family business in Detroit, Michigan. Led today by CEO Wesley Berry II, they have expanded around the world and have made millions of dollars. That’s right—not only do they service the United States and Canada; they deliver to 80 countries around the world as well.
Customer service and good business practices have helped foster this growth, undoubtedly. But what really made business boom was one tool: the internet. In 1994, the company started its own website, and that helped them grow more than they ever had before. It enabled online ordering and much easier customer support—not to mention more accessible advertising and a visible flower guide right on customers’ computers.
Today, you can order flowers through Flower Delivery Express by phone or online seven days a week. They promise to deliver within one day of ordering (or simply on the day you select if it exceeds one day) using third-party deliverers FedEx and UPS.
- Global access
- Delivery tracking
Possibly the most obvious pro with using Flower Delivery Express is the fact that they have almost 70 years of experience in the flower industry. Since they started back in the mid-1940s, they’ve had decades to perfect their process and prove they can still succeed in a changing economy. Those years have also enabled them to expand their repertoire and, of course, expand globally as well.
That brings us to our next pro: their global access.
Because this florist delivers to the US, Canada, and 80 other countries, they’re a great option for delivering your bouquet to someone who lives far.
Ordering flowers is made easy with the company. All 24 hours of the day, you can submit an order, and they flowers will be delivered within a day. FDE won’t be able to guarantee the exact time the flowers will be delivered, but you can be assured it will be within one day. And if your delivery fails to satisfy for any reason, they have a guarantee to replace your order to keep you happy. If you aren’t satisfied with your purchase and report it upon delivery, they’ll replace the flowers for you.
There’s more though. Once you place an order, you can track it to know when it has been delivered. Along with this ability, Flower Delivery Express provides options to email them, call them, or submit a question or comment through their website. Because of this, they’ve done a great job being available to customers and offering the necessary resources to help.
The company website receives a positive review too. It’s very detailed with both prices and pictures to accompany the descriptions of bouquets you can order. To create an account with the company, you just provide your name, email address, and the mailing address. FDE’s website is also secure for providing your payment information.
A prominent advantage of ordering through Flower Delivery Express is their plethora of options. You can choose from:
- 85 assortments of roses.
- 65 bestseller bouquets.
- 40 modern assortments.
- 35 deluxe assortments.
- Platinum assortments.
They also provide a list of occasions you might be recognizing, and you can narrow down the type of bouquet you want according to those. This way, your flowers go along with a theme. They offer different types of gifts to accompany the flowers as well.
- Delivery time
- Customer support
The bad news is that, despite FDE’s plentiful options, they’re not the cheapest option out there. In truth, their bouquets can get extremely pricey, ranging anywhere from $25.99 (not so bad) to $374.99 (ouch). Plus, you pay separately for delivery on top of the bouquet. Flowers are a luxury, but some competitors make theirs a lot more affordable.
Another con for FDE is their delivery time. One-day delivery is pretty fast, we won’t deny. But with some florists promising same-day delivery or even delivery within hours, 24-hour delivery starts to sound slow.
On top of that, they could benefit from providing better customer support options. Their corporate office is open during normal business hours, and you can place an order 24/7. But if you have questions about your order or need specific help, you can only call or email and must then wait for the business to open up to get any answers. Since the flower industry sometimes requires more immediate attention, that kind of customer support just isn’t enough.
Flower Delivery Express charges $44.98 for a bouquet of a dozen red roses.
Flower Delivery Express does not offer a guarantee on their products.
Choose from over 160 bouquets on Flower Delivery Express’ website.
You can contact Flower Delivery Express by phone.
With Flower Delivery Express, you can track your delivery online. They deliver bouquets the next day, and you can schedule delivery up to 14 weeks in advance.
Send gift baskets, balloons, or sweets with your flowers.