Flora2000 Logo

Flora2000

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40 User Reviews

5.3

Overall Score

LAST UPDATED: February 15th, 2021

Flora2000 was established in 1999 as an online floral and gift retailer and has recently extended its delivery services across the globe. It's one of the first editions of web stores that started the online flower delivery trend. Flora2000 has a 24/7 customer service helpline.

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The Good

  • Customer Support
  • Satisfaction Guarantee

Customer Support

Flora2000 has a 24/7 helpline. It offers shoppers the option to use a chat tool straight off the website. If customers run into any questions or concerns, they are able to easily contact Flora2000 to resolve their issue. 

Satisfaction Guarantee

Flora2000 claims to honor a 100 percent satisfaction guarantee on every order.

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The Bad

  • Order Fulfillment

Order Fulfillment

Some consumer reviews say that Flora2000 doesn't do well with fulfilling orders exactly as promised. Shoppers have had flowers show up nearly dead, damage, or not at all. 

If you order an arrangement that currently has a bloom out of stock, the company may actually cancel your order without notifying you prior to the cancellation. 

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The Bottom Line

Flora2000's same-day delivery option and satisfaction guarantee are attractive facets of this company. However, they do not compensate for the complaints voiced through the reviews. Exercise caution before placing an order with this company.  

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Star Rating

1.6

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40 Reviews

Review Breakdown

5 grade

13%

4 grade

3%

3 grade

0%

2 grade

0%

1 grade

85%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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