Flora2000 has been in business now delivering flowers since 1999. They deliver flowers to 190 countries, and promise to make each moment as graceful and warm as possible. This company guarantees a full refund on orders that are not satisfied.
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Rank Chart
Price
Selection
Our Score
#1
$32.98
8.3
#2
$24.99
8.3
#3
$72.98
7.6

The Good

Flora2000 offers their shoppers the option to use a chat tool straight off the website. If customers run into any questions or concerns, they are able to easily contact Flora2000 to resolve their issue. This company has been around now since 1999 delivering flower in 190 countries worldwide. Flora2000 has 100% satisfaction guaranteed on every order. They also use enhanced safety features that offer more security on every transaction. Flora2000 understands the language of flowers by combining fragrances and designs, into beautiful arrangements great for all occasions.

We want to point out a few good things we have noticed about Flora2000

  1. 7-Day guarantee
  2. Live chat
  3. Next-day delivery
  4. Over 200 bouquets

The Bad

Many consumer reviews show that Flora2000 doesn’t do well with fulfilling orders exactly as promised. Shoppers have had flowers show up nearly dead, damage, or not at all.  When customers tried to followup their request wasn’t alway met, usually to minor conflicts on the order. For example if someone ordered an arrangement that had a bloom out of stock currently, the company may actually choose to cancel your order all together without even notifying you prior to canceling.

The Bottom Line

This company looks to be a bit of a scam from the outside. Shoppers share complaints and photos of flowers that look nothing like the product they originally ordered. Almost all consumer complaints about this company talk about receiving dead flowers or poor quality products.  If you choose to order flowers through Flora2000, use caution while placing your order and be sure to track or followup with your order every step. Otherwise, you may not receive the flowers hope for.

Price

Flora2000 chargers $72.98 for a bouquet of a dozen red roses.

Guarantee

They have a 7-day guarantee on their flowers.

Selection

Choose from over 220 bouquets on Flora2000’s website.

Support

Flora2000 offers customer support through email, phone, and live chat.

Delivery

Have your Flora2000 flowers delivered the next day or any time in the future.

Gift Options

Along with flowers, you can also buy gift baskets, perfumes, and cakes.

 

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10 Flora2000 Reviews

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  1. User Score

    0

    December 8th, 2016

    No flowers delivered at all!!
    My mom turned 70 and they have not delivered the flowers on her birthday. 24 red rose at 120$!
    They guaranteed delivery!!
    Shame

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  2. User Score

    2

    November 24th, 2016 Willimantic, CT

    I am not happy i sent my fiance flowers about 4 times before this last time always the same address, now 7 days after order was supposed to be delivered,they informed me they can’t deliver because flowers have been to degraded and now im out the money i spent. I will never use floral 2000 again.

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  3. User Score

    0

    June 2nd, 2016 San Diego, CA

    100% GUARANTEED ON TIME DELIVERY?- BAD BUSINESS PRACTICES
    I had ordered flower arrangements a few times from Flora2000. Never again after today! I ordered an arrangement on Tuesday to be delivered Wednesday for a funeral. I checked my email Wednesday night to find that I had an email notifying me “delivery was not completed due to an unavailability of fresh flowers at our outlet’s end” and asking if I authorize delivery for the next day. This was particularly frustrating because ALL OVER their website, they have verbiage which states “BECAUSE YOU JUST CAN’T AFFORD TO BE LATE! 100 PERCENT GUARANTEE ON TIME” and “NOTHING WORSE THAN A GIFT ARRIVING LATE, ON-TIME ASSURED”. This is absolutely FALSE ADVERTISING. I logged into my account to find the same email along with a confusing message which read “Accepted for Delivery” when I knew for a fact the arrangement was not delivered to the recipient. I did not receive any phone calls about this order not being delivered. The message mentioned “we are available round the clock”. This was DECEPTIVE terminology used yet again because I called the toll free number provided in the email and it went to voicemail, I tried to live chat and nobody was available. I emailed them about the discrepancy Wednesday night and nobody had responded to the email by Thursday morning. I had to livechat to request that they deliver the flowers today and for the delivery charge to be refunded in full. The representative’s response was “We can have this order delivered today to the recipient and refund you $10 for the delay as well.” I requested a full refund of $14.99 for the delivery charge as this was a time-sensitive delivery for a sympathy arrangement and a partial refund for the delivery was unacceptable to me for all the trouble. The rep said this was not possible and kept asking if I wanted to either cancel the order or go through with the order. I asked to escalate the matter further to her superiors, she said she contacted them and asked me to wait for a few minutes so she could resolve the matter. She let me know that the flowers could now not be delivered until 4 DAYS from the original date of promised delivery. So if I had not requested to escalate the matter, I would be disappointed yet again that the delivery would not be made 4 DAYS from original date. I asked why and she replied “It seems the arrangement you have chosen is not available in the entire chain of outlets we have with us, while we are on chat we tried to have other vendors pick the order and process the same for you but failed.” I asked if there were any other arrangements that could be delivered today. She replied “We will understand completely if you choose this cancel as we completely understand your side. All deliveries for today are already processed and now the cut off time for deliveries for today are shut at our vendors end.” I canceled my order and requested a refund in full. The representative kept asking me to cancel the order during our entire chat rather than attempting to fix the situation. VERY POOR COMMUNICATION FROM THE COMPANY, POOR CUSTOMER SERVICE AND DECEPTIVE ADVERTISING ON THEIR WEBSITE.

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  4. User Score

    1

    May 10th, 2016

    They put my order on hold because there were non-English characters in the message. To their credit, they did make a few attempts to contact me and they have 24 hour customer service. However, they make you log into Facebook to use the order process and automatically use your Facebook email as a means of contact. Meanwhile, they made no attempts whatsoever to call me on my phone. When I figured out that my mother`s day flowers hadn`t arrived, I contacted them and had to fight with them about the non-English characters thing. This is a website that prides itself on being international and yet, they never bother to mention that they only accept English characters…which doesn`t work if you`re sending flowers to your Japanese boyfriend`s mother. Then they told me after all that, they not only won`t give me a refund but cannot guarantee the flowers will get there for two more days! Ridiculous. Don`t buy flowers from here unless you watch them like a hawk and have a loose deadline.

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  5. User Score

    0

    May 8th, 2016 Chino Hills, CA

    I ordered flowers to be delivered to my Mom in the Philippines for Mother’s day. I have selected May 07, 2016 as the delivery date however, she did not receive anything on May 7th. It is already May 8th in the Philippines and my mother has not receive the flowers yet. Very disappointing. I have tried reaching out to them several times but I can’t get a hold of them. On their website, it says that the flowers are already delivered and they even emailed me saying that they will now charge my credit card. However, upon checking the tracking number that they have provided me, it says that it is still “In Transit.” This is unacceptable. I ordered the flowers three weeks ago to make sure it arrives on time and then nothing? It is useless for my mom to receive the flowers on the 9th as it is for Mother’s day

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  6. User Score

    0

    March 14th, 2016

    Do not use this company.
    My Son and Daughter very kindly ordered me some flowers for Mother’s Day. They paid £66 ( $99) for bouquet which looked beautiful online, but the small buch of 12 flowers delivered bore no resemblance and the value could have been no more than £5 ($7).
    Despite a number of emails sent to flora 2000 I have received no reply or acknowledgement .
    I’m angry that my children have been ripped off
    Beware!

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  7. User Score

    0

    February 16th, 2016

    I would not recommend flora2000 to anyone . The service they provided me was pathetic . No genuine responses from flora2000 team , except the initial auto-generated one . I had ordered flowers for valentines day , however that never got delivered on 14h as committed . I had contacted the customer care multiple times and every time the told me hat the flowers will be delivered between 09:00 am to 7:00 pm . Since it was not delivered until 8:00 pm , I tried contacting them again however there was no feedback provided . I believe we pay such a high price not only for gifts but or timeliness and service as well . And that has been absolutely zero from flora2000 . Even after that , I requested their feedback and also submitted my feedback in their portal . The only reply I received from them so far is an auto generated mail thanking me for submitting feedback and they will get in touch with me . After two days of further waiting I decided not to expect any replies from them , instead make everyone aware o the experience I had , so people can have caution before doing any orders .
    I was totally disappointed with flora2000 . If we re sending gifts for an occasion we expect it to be delivered at least b the end of that day . Its not that the can choose to send the gift on any 365 days in the year . Very unprofessional people .

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  8. User Score

    0

    February 3rd, 2016 Cibolo, TX

    Very unprofessional, very unreliable company. My mom lives overseas and I sent her a flower arrangement for her birthday. On the date I picked as delivery date the flowers were not delivered.. I got an email telling me that they didn’t deliver the flowers because they couldn’t ask my mom if she was ok with a complete different arrangement…mmmm why contacting the recipient instead of who paid for the gift? That is just dumb. After hours with their customer service (located out of… Lord knows where because their representatives barely speak English) we agreed that because the flowers were not delivered on the date they were supposed to (ruining my surprise by the way and my mom’s birthday) I would have received an upgrade at no charge……. I turned down their offer to have 10 miserable bucks back because it wasn’t a money issue for me. AND OF COURSE, WHEN THEY DELIVER THE FLOWERS, IT WAS NOT THE CORRECT ARRANGEMENT!!!!!! It was completely different from both arrangements I picked and very small, very cheap. DO NOT USE THIS COMPANY!!!!

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  9. User Score

    1

    May 11th, 2015 Washington, DC

    This is a very poorly-managed company. I ordered flowers for an international, next day delivery; not only did the flowers not arrive on the scheduled day of delivery, but also I was unable to reach anybody via phone and/ or e-mail (despite the multiple messages (both voice and written); no one ever contacted me back, and the flowers did finally made it to their destination (with one day’s delay), but only lasted for a day. My mother sent me a picture the following day and the flowers were already wrinkly and lifeless, despite being kept wit light and at a good room temperature at the house. This was a ~$90 order, bear in mind. Needless to say, I was quite unsatisfied by the service, as well as the product that was delivered (a day later, than it was meant to be received).

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  10. User Score

    0

    February 14th, 2015 Spokane, WA

    The website states they will send confirmation emails for payments, but all I ever received was junk and spam mail from flora2000. My credit card changed after they should have processed the payment, but they failed to email me notifying me of this. They never contacted me even after the scheduled delivery date, yet they still spam me with other useless mail. Luckily there are other, more professional, websites available with less spam and better customer service.

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