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560 User Reviews

3.3

Overall Score

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Gary K New Haven, CT

Flowers arrived on time. They look very pretty and smell wonderful. Ordering process was easy. Price was reasonable.

5 years ago

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Barry Brewer

Shocking, I'm from Ireland and sent Lillie's to my friend in Texas they arrived in a box dead, can't call as phone is off, email correspondence is terrible, beware don't use these, I'm going down the legal route

5 years ago

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Ed Chandler, AZ

Ordered flowers on Feb 10, they were still not delivered on Feb 16 with no confirmation they will be delivered. It's well after Valentine's Day. Don't take orders you can't deliver on.

5 years ago

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Kaylyn Bower Saint Paul, MN

The customer service hangs up on you. Since they are a third party they can not garrentee you will get your order. They refuse to cancel the order. They have paid to take their BBB rating of a F off of Google search.

5 years ago

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Linda Catasauqua, PA

They sent the totally wrong bouquet as a gift and if we wanted to receive a refund, they said they would have to go to the house and pick the flowers up from the person who received them a week earlier. NEVER USE THEM.

5 years ago

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Joanne Perry Burger Naples, FL

Ordered arrangement for sisters 60th birthday...what she got was a "wilted pseudo version" of what they advertise. BUYER BEWARE...you do not "get what you pay for here...stay away, far way!

5 years ago

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Nikki Sullivan

No one would return calls or emails. Needed same day delivery for funeral. Website said they would. But then got text saying no they couldn't! Horrible service SCAM!!!!! Do not use!

5 years ago

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PB Goose Creek, SC

Flowers never arrivered for my Aunt's funeral. Difficult to reach someone on the phone. Sales associates Joaquin, Lucy and Carmen all told conflicting stories about my order. THIS IS A FRAUDULENT BUSINESS.

5 years ago

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Linda Rossi

very poor product that constitutes false advertising! Don't buy from there. I bought a "large premium" bouquet and they sent a small vas with 5 stems and claimed that is the LARGE PREMIUM BOUQUET

6 years ago

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Loren Hampton, VA

Flower arrangement delivered wasn't what I ordered and didn't match the description of the arrangement. Consumer service didn't stand behind the arrangement. Will not recommend this company.

6 years ago

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[email protected] Los Angeles, CA

Ordered Xmas Centerpiece premium. Avas delivered a very small poor quality arrangement. Customer service very poor,oly want to give $20 credit for next order. I will never use them again.

6 years ago

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Bill Nelson Ogden, UT

Used this one to have flowers delivered to my uncle’s funeral. The got them there on time and looking fresh.

2 years ago

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W hunkele Aiken, SC

They are the worst, sent flowers 🌺 and 75 % of the flowers were damaged or broken. When I called they offered a 30 % store credit. I stop payment and let’s argue.

2 years ago

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Keeley Oklahoma City, OK

The flowers that I ordered and paid for were not what was delivered. The customer service was great up until that point. Paid $75 for a delivery that was worth about $20.

2 years ago

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John North Highlands, CA

0 stars dont waste your time do your research before you order. Lesson learned. Dont do the sane say delivery because they will not deliver then the same day.

2 years ago

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John Steve Roberts jr Dallas, TX

I ordered the bear with three roses candy and balloons. Did not receive full order. Missing candy and balloons. Was not delivered on Valentine’s Day but the day after.

3 years ago

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Stew Pidasso Williston, ND

Ordered flowers 3 days ago and still waiting. Guess they plant a seed and once it’s a full grown flowering plant they will deliver... All my plans are ruined, thanks AVAS

3 years ago

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Robert Dees Cambria, CA

I ordered a $150 wreath that was supposed to include red roses and a red ribbon. It had neither. What I got was a cheap-looking ring of chrysanthemums, all white.

3 years ago

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Stacy Commerce, MI

WORST flowers we’ve ever sent; embarrassment!! False advertising! They do not send anything close to advertised photos! Customer service is worse than the flowers!

3 years ago

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Ralph Snowberger Olympia, WA

It's fake. They show beautiful arrangements online for 68 dollars listed as shown and you receive a 5 dollar gas station arrangement in a vase. Do not use them.

3 years ago

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Victot Pflugerville, TX

Do not ever ever!!! Buy from this place, I placed an order for my mom online, they charge me $100+ and my mom ended up getting a 20dlls bouque of flowers :(

4 years ago

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Carolyn Johnson Glendale, CA

Floral bandits? Underhanded marketing/advertising methods. Difficult to deal with when something goes awry. I pity the local florists associated with them.

4 years ago

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Robert Brown Oregon City, OR

They didn't deliver the flowers on time. They didn't do anything right that they agreed to. The customer service department they have is like talking to nobody.

4 years ago

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Tammy Lawrence Boaz, AL

Terrible!!! Mom never got her birthday flowers, Don't use Ava's if it is important to get someone flowers or anything on time or at all.!!!! Still waiting for my refund!!

4 years ago

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Alyssa Miller

Paid $78 for a basket worth maybe $20. After 3 attempts for a refund or a replacement, was offered $6. Everything handled from overseas. Don't waste your time or money.

5 years ago

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Greg B

Arrangement was nothing like the picture showed. I ordered the deluxe option, and it was small/overpriced. 80 dollars down the drain, but it's the thought that counts.

5 years ago

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Blazen Trails

Worst experience i have had with florist. Ordered for moms b day,, never showed, had to ruin suprise, horrid customer service,,, order from any place other then here

5 years ago

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misy Lawrence, MA

I ordered flowers for my aunt's wake. They were delivered an hour and a half after the wake ended. $132 for sending flowers to an empty funeral home!

5 years ago

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Jamie Danels

They are the worst flower company I have ever dealt with and how they manage to stay in business is beyond me. It definitely is a SCAM!!!!! Buyers Beware!!!!

5 years ago

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Serenity Linkenhoker Detroit, MI

Awful experience! Called in the morning and they called me at 630pm to say they would deliver tomorrow. Will never use them again.

2 months ago

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K Kelly Nashua, NH

Do NOT order from this company!!! I wish I had read the reviews. They will charge you a hidden fee after you already checked out!

1 year ago

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Ross

This is a scam. They attemp to deliver 1:30 min a head of time and they say they can not find the house you go there and pickup.

3 years ago

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rosa Fair Lawn, NJ

Ordered floral arrangement for the cemetery and the colors of the flowers were not correct. Poor quality. I will not use them.

4 years ago

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Darline Boykin

I received an email that the flowers had been delivered but they were not delivered on the day promised. I am not paying for them.

5 years ago

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Derek

This is a corporate scam. No local office. Did not deliver flowers even with express delivery fees! Whatever a disappointment.

5 years ago

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From Canada

Paid $250.00 for flowers that were dead or dying. Prepared to refund 50% only. False advertising and Terrible customer service.

5 years ago

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Mitch

Horrible! Promised to deliver 2 dozen ridden and tried to deliver 10 the day after the promised delivery date. Do not buy from Ava's!

5 years ago

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Timothy Neher Robinson, KS

Horrible company !!! No Delivery ; No REfund, No Guarantee; On hold for over an hour!!! RUN FROM THIS JOKE OF A COMPANY !!!

5 years ago

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Brenda Washington, DC

AWFUL!! Cannot reach anyone on the phone. Flowers not delivered - now 6 hours late and counting. Would not recommend this florist EVER.

5 years ago

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Seth Boudoin Roseland, LA

Ordered flowers for my girlfriend here once and they were in excellent condition.

2 years ago

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Sharon Ehde Bothell, WA

Horrible! They didn't deliver the flowers on time and there is no number to reach them. I will never use them again!

1 year ago

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Darrell Wilder ,

Placed order Feb 13 to be delivered the 14th then was told it would be delivered today still hasn't been delivered

2 years ago

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Charlie Stuart, FL

1, No card with flowers 2, huge handeling charge pops up at check out. 3, flowers nothing like stock photo.

3 years ago

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Nandini Naik Brooklyn, NY

Beware! Inefficient and untrustworthy. Did not deliver until four days past day they guaranteed delivery.

3 years ago

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Benjamin I. Griffin Charleston, SC

Did not deliver on time. Wrong item. Fought for literal hours with the widow. Offered only $20 discount.

4 years ago

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Catherine Reydel Brooklyn, NY

2 funerals ruined in 6 months. No call back. We were in tears. It was my 50 year old sisters funeral. A disgrace.

5 years ago

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Nick

Ordered my wife some flowers for her birthday and they were never delivered. Terrible customer service.

5 years ago

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Toralonda KeIth Sanford, FL

Unprofessional and flowers never deliver on the date. Can't cancel order as stated online.

2 years ago

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Wendy Marathon, FL

AWFUL, wrong products, missing Box of candies, bad customer service, never again!

2 years ago

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Barry Beaver

Worst company they are so over priced and hidden fees. Delivery fees are way overpriced pitiful

5 years ago