BestCompany.com is trying to work directly with this company to verify the accuracy of the information on this page. Thank you for your patience as we make sure we’re getting it right.
Are you a representative
of this company?Claim this Profile
Founded in 1844 in London, the Young Men’s Christian Association (YMCA) is the oldest operating wellness facility of its kind in existence. The original purpose of the organization (and its female counterpart, YWCA) was to provide low-cost housing in a safe Christian environment for rural young men and women journeying to the cities for work during the industrialization era. The YMCA combined preaching in the streets and the distribution of religious tracts with a social ministry. Philanthropists saw YMCA as a place for wholesome recreation that would help to deter youth groups from the temptations of alcohol, gambling, and prostitution. Today, YMCA programs throughout the world still hold strong to the values of caring, honesty, respect, and responsibility. These values continue to be taught in its facilities today to help teach children right from wrong. YMCA has since developed a culture of fitness and wellness at its locations communities with paid gym membership programs and fitness classes that promote healthy living. The association conducts many different types of outreach and social programs to raise awareness of its services, and currently serves over 10,000 neighborhoods across the United States.
The YMCA lists its membership prices upfront, which include a recurring monthly membership ranging from $47 to $55. For $90.00 a month, a family can join. This membership can be paid monthly, or annually in one lump sum. YMCAs across the globe also promote healthy lifestyles through fitness and nutrition by allowing their communities to access their exercise equipment and take group fitness classes for a very affordable rate. If you can't afford the monthly fee, you can "pay-as-you-go" for $10 for a full day pass. For $10, you can take any class for free or use any of the facilities' amenities, from the pool to the basketball court to the weight room.
There are also special perks for seniors, who can get a free membership under the Silver Sneakers program offered through certain insurance plans. As a community center, YMCA also offers financial assistance for those in need. Applicants should bear in mind, however, that they would have to go through a full paperwork process, and provide information W-2s. Also, YMCA may disqualify anyone receiving public assistance-the demographic that needs this help the most.
While many gyms we found had hidden fees, the YMCA does not. Pricing is pretty straightforward but a few members ran into additional fees with family memberships. Most gyms we reviewed have at least one or two "hidden fees" customers encounter after joining; but the YMCA does not seem to follow suit.
The level of cleanliness at the YMCA depends on the specific location; however, most tend to be clean and well kept despite the caliber of neighborhood. Members are responsible for cleaning any equipment they use, and YMCA provides disposable paper towels to wipe the equipment down. Staff maintenance overall appears to be consistent at keeping the facility clean.
The YMCA offers an average of over 700 classes each week. This is the most out of almost any gym or fitness center we reviewed. Classes cover the broadest base of activities in the industry and are tailored for beginner, intermediate and advanced levels, so members can choose which level is best for them. Most national gyms do not offer levels, just one class for everyone. This can be problematic for a novice to take an advanced class and risk injury. The YMCA's classes include low-impact group exercise and chair classes, stretching and strength training, indoor cycling, boxing, boot camp, water exercise, tai chi, Couch to 5K Beginner Running, yoga, and X-PLODE Group Training.
The YMCA also provides massage, pool, locker rooms (you have to bring your own key or pay for one), mind and body rooms, an indoor track (in suburban locations), and a full-length basketball court and skating rink.
All YMCA locations offer one-on-one personal and group sessions with personal trainers. Members can purchase sessions in 1-, 5-, and 10-hour packages. YMCA's personal training sessions focus on goal setting, cardiovascular conditioning, muscle strength and endurance training, and overall body restructuring. Sport-specific training is also available. It should also be noted that the YMCA does offer programs for health and wellness, some of which incorporate some nutritional training. For example, they have a Chronic Disease Programs which offer nutritional consultations.
The YMCA has one membership type: month-to-month. The enrollment fee is $100, which is expensive, though, occasionally the Y will advertise specials where this fee is dropped. Some of the other major gyms we reviewed had similarly expensive enrollment fees.
The quantity and quality of the equipment at the Y varies from gym to gym. Facilities in inner cities are lacking updated equipment while locations in the suburbs have all the best machines. Quantity also varies according to facility location. Some YMCAs have less equipment than others.
As with any fitness facility, the complaints and issues will vary from gym to gym. The majority of reviews for YMCAs across the United States are positive, but there are quite a few complaints about a lot of children in the fitness area. Many fitness clubs have rules against bringing children into the fitness area of a gym. Because YMCA offers family passes and are very family-oriented, the majority of the complaints are about the number of children present at the gym throughout the day. In addition, the YMCA's many amenities are not consistent across all locations.
Prices for training programs at the YMCA depend on the branch you are a member of and are not advertised; rather, they require in-person consultations with YMCA personnel. This is less favorable than some gyms that offer their pricing packaging upfront. YMCA's personal training programs do not seem to be as holistic as other gyms' in terms of nutrition and exercise training. We also found the YMCA doesn't offer nutritional plans for one-on-one training.
As part of our service, we attempt to partner with all the companies that we review, and may get compensated when you click or call them from our site; however, regardless of any current, past, or future financial arrangements, companies listed on Best Company cannot buy their position, nor do we manipulate or inflate a company's ranking for financial gain. A company’s ranking is based on and calculated by an objective set of ranking criteria, as well as user reviews. See our How We Rank page for more information regarding our ranking algorithm.
All user reviews posted on Best Company are subject to screening and approval. We reserve the right to approve or deny any review posted to this site in accordance with our Review Guidelines. Best Company never suppresses user reviews—unless they are being investigated for authenticity, or if they violate our review guidelines. We encourage anyone who suspects a user review to be fraudulent or intentionally inaccurate to please notify our review moderation team.
I love the YMCA fitness center! They have great machines and they also have great customer service.
I like the variety that the YMCA has and it is focused on a family centered place. I enjoyed working out a lot here.
I had a membership with the Y for about 3 months and didn’t love it. Their facility seemed small and a little crowded. Wasn’t bad just not for me.
Family friendly environment but facilities at the Hastings Lake IL facility need updating. Workout area is very small.
Their pools are well maintained with nice locker rooms. There is a single free weight rack that I like versus the weight machines.
I love the YMCA. They create such a wonderful network of family and friends. I love all the activities and fun runs the YMCA provides. Not to mention the great coaching and people running everything. I’ve had a great experience being coached in track and field.
Here in Colorado Springs, the YMCA is not the economical alternative. My wife and I were disappointed with the monthly cost for what we would actually use at the facility. The facility was clean and upscale. However, we have no kids at home now so all the services they offer for children doesn't appeal to us anymore.
Last year when visiting my brother in California we went to the YMCA and it was amazing! so family friendly, and great service and exercise equipment!
This gym felt very relaxing and I like all of the equipment options. Also plenty of space to do your own workout.
Over the years we have use the YMCA for exercise and also for sports teams and also their facilities for other sports activities. They provide a valuable service to the community.
I love the YMCA. They have a great pool to swim laps. They have a gym and a weight room but it’s a little small. They also have great opportunities to help volunteer as well.
I grew up a swimmer. YMCA pools were the best. I highly recommend them. If I had a YMCA pool near me, I'd totally go.
I have really enjoyed all of the YMCA’s I have been too. It isn’t the fanciest place, but is good for the price. Worth it for our family.
was a great place to work out with good equipment. I met a lot of good people there and enjoyed my workouts.
I've been a member of the Berkeley YMCA since 1989! I love the facility and the community, most of all the women's fitness center. With my Berkeley membership I can also go to the SF YMCA and to the Oakand YMCA, I also go to the YMCA in Maui. The variety of classes is fabulous, and the price is right. I love the sauna and steam room.From young woman, through raising children ( child watch, family night, swim classes, birthday celebrations at the Y, to now entering elderhood, the Y was always right for me, kept me active and loving it!h
I had a membership at the Y and didn’t love it. They didn’t have very much equipment meant I always felt like it was over crowed. They did have a pool so that was nice but I didn’t love it for working out.
Great equipment and good workers! You feel like you are part of a family when you go here.
Excellent....great gym amenities and clean facilities
Outstanding!!! A huge assortment of cardio equipment and weights, facility is very state of the art
I have worked at the Dunigan Ymca for 13 years our service is excellent we take care of our members their way once and dislikes we help we have childcare where are excellent and swimming lessons and workout classes of all different levels we have indoor and outdoor tracks with a huge green sport still
I have used the YMCA many times and it has all of the work out facilities that I need. I love that it is made with helping the community in mind and offers things at a great price. I like the basketball gym and the pools. Great for the whole family
Excellent, helpful staff, good prices,financial assistance, very clean, well maintained equipment, accessible pool
Fantastic facility, great staff, all of the amenities.
Good variety of classes but it would be a bonus to get a free pass issue for each 10 visit punch card submitted automatically as a reward for attending the 10 times per month, not just having name in a drawing for a prize and only having a few get rewarded each month for making the effort to get there at least 10 times per month.
Excellent! You couldn't ask for better. Great instructors, great management, Friendly and caring staff!
My experience at the YMCA has been positive with the classes and staff.
I joined the YMCA fitness center in Utah primarily for the classes offered for my youngest son. He loved the basketball programs they offered. The price was very reasonable for the extra classes offered as well as the gym membership.
if one has a family or is elderly the prices are okay but everyone elsie hold on to your purse strings because its costly especially when my tax bracket is approx. 28% also we end up paying for their staff, bills like utilities etc... it is sad and unfortunate because I am one who has worked for non-profits organizations - they do not pay taxes and have many different tax benefits, write-offs, vendor discounts and deductibles
One day I went to ymca and was this guy at the redemption who was bringing his own laws saying that I can’t play basketball cause two months younger than 18. I tried to ask him if I can play only that day but he tried to act like he is the coolest guy in ymca
We were not impressed with the gym set up at all and it is always packed. This place is not worth the money. I recently contacted the customer service department to cancel our family membership. I was told there is no way to cancel the membership other than physically going to the location to fill out the cancellation form. This is not a viable option for me at this time as I am traveling for work for the next few weeks and my husband is also working 12 hours a day and taking care of the kids while I am away. After I asked a few additional questions the customer service representative revealed that the site may be able to work with me in regard to the cancellation. I thought it was distasteful to have to draw that information from them instead of having them try to meet the customers needs at the beginning of the conversation. I was directed to the Andover YMCA and spoke with a lady named Sharon. As soon as she heard that I needed to cancel she was rude. I explained to her our situation and asked if my husband could cancel the membership as I am away from work. She said that they don't usually do that sort of thing but might be able to work something out. I told Sharon "I am surprised that the YMCA does not have some sort of system for its members to cancel other than having to physically be there as it is extremely inconvenient and that as a customer I would recommend not making this such a difficult process." As I was saying this she kept on interrupting me before I could finish my sentence and hung up the phone on me! So I called the YMCA customer service line a second time to register a complaint and was directed back to the person that would not help me in the first place. Thanks but no thanks YMCA.
If i could I would not give any stars 1.As per the Y policy, a 30-day notice in writing is required when terminating a membership. As your February 1 draft did not process, as a courtesy, your February dues were cancelled and your membership was terminated effective 01/31/2019. Your masterkey membership gave you access to all YMCA’s in the Buffalo Niagara area, including the Southtown branch, which you mentioned in your email. In confirmation with my supervisor, January dues would not be refunded. We will waive the join fee for you and Carole, as well as for Evie, if you should decide to give the Y another try. We appreciate your interest in our community here at the Independent Health Family Branch YMCA. If you have any questions, please contact me. My step Daughter is disabled and lives at home with a seizure disorder she would not have been able to use 90% of the gym but would have used the pool. They would not work with use and wanted her to have a separate policy. Will not issue a refund because it was done over the internet. Would not recommend this gym
I like that you can join different fitness classes and the prices are very affordable.
I loved YMCA when our family lived in Oregon! I wish more states had them! Family Friendly and big enough. Never felt crowded and the employees were happy people! Day care was high quality as well.
I loved the Y as a kid. I’m disappointed there isn’t one in my area. My sister(in another state) is always taking her kids and they have such a great time. Love the youth programs they offer for the community.
The YMCA has great programs for the community. It's not intimidating there and there's classes and programs for all ages.
The fitness equipment area is super great. They have a wonderful pool and locker room that is always kept clean. I am always welcomed as I enter the gym. Such a great place to work out.
This place is very accommodating for kids. It helps them to have activities and good recreational things to do.
After being a plus member at this gym for over a year, I was harrassed by a staff member because apparently I was sitting too close to a friend in the hot tub, with our legs touching. I asked the staff member his name and he wouldn't tell me. I came closer to look at his name tag and he physically pushed me. I filed a complaint because I felt that this was totally inappropriate and homophobic but nothing came of it (I got a voicemail a week later from someone and was never able to get ahold of them). Tensions Rose in the changeroom and I heard stories about other members complaining about the 'intimate incident', apparently he said I was sitting in my friend's lap! I wondered whether the staff member was spreading rumours, since practically no one else was there. On my last night this staff told me I couldn't wear my bathing suit on the elliptical in the change room workout area. There was a rule on the wall so I left the elliptical. When I attempted to broach a conversation about what had happened in the past the staff refused to talk to me. When I went to the pool, moments later he was following me with another staff pointing me out. Later in the hot tub this staff asked me to speak to him privately. He reiterated the rule about not wearing the bathing suit as if I needed to hear it again. When I talked to the manager about this she claimed she had been told that I had refused to follow the rule when told. This was a lie. All in all the staff harrassed me by stalking me around the building, shamed me for being close to my friend in the hot tub, pushed me physically, lied, gaslit my claims and I suspect spread rumours. I quit.
Great facility down in Texas i stopped by when visiting. Very friendly staff! Definitely would take friends and family!
The fitness equipment area, pool and locker rooms are always kept clean. Always greated by a welcoming smile when checking in lifts my spirits before a work out and is very much appreciated!
Used to go to YMCA to work out the price is very cheap compare to other fitness and very clean. However, i move from the area and had to find a new place to work out otherwise i would still be going to YMCA.
The YMCA is so nice for all the needs of everyone, there are so many different things and activities you are able to do and it is so much fun!
The YMCA is a great place to be. There are a lot of different things you can do there. Also, there volleyball program is really good.
They are pretty good. The one I went to was okay but they did not have good customer service.
For the monthly fee, the Y is about as good as it gets. They have so many classes, lessons, designated swim lane times, daycare, gym equipment and fitness help that rivals any regular gym.
I have been pleased with the YMCA every time I have gone there. They have a lot of different equipment and classes that you can be involved in. I think that it's a great option for the price and it's great for the whole family.
The YMCA has a great program for younger boys to get involved with recreation basketball leagues. We joined a league for our boys when we lived in Las Vegas and had a wonderful experience!
Great program to bring people together. Awesome activities and amazing staff.
The Y is not my favorite place to workout but you cannot beat the value for what you get. Gyms can be expensive and the Y is a fraction of what other places cost. I love how a lot of things come with your membership. It's not always the cleanest and sometimes the equipment can be really old, but that's what you get with a cheaper price tag.
YMCA is legit. It is a nice friendly environment and all the facilities work well. I play basketball there regularly