Vasa

Canceled my membership cause they got rid of half the basketball courts and they continued to bill my account for 4 months. Once I got in contact with them they said they would send me a refund via check in the mail which I never received.

They have a lot of amenities but it is usually crowded and not always clean. Could be better kept

Even through problems, vasa has always had great customer service and willing to help where they can.

I had a membership here for 10 months and I decided to change gyms to somewhere closer but I asked them to cancel my membership over the phone because they said I could do it that way, but then I got an annual fee on my card so I called and they told me I had to go in to cancel. I would’ve gone in if they would’ve told me that. I am not happy.

I had a membership at vasa while I lived in Utah and loved it. The employees were always very helpful and made sure I knew what I was doing. Can’t wait to go back.

VASA is a great fitness center. The equipment is nice and well kept. The gym itself is always clean. They have many class options other than just weights which is great. The price can be a little steep for some, but I think it’s worth it. I wish there was one in Logan so that I could still go to it!

I did not have a good experience with Vasa. Too busy and overcrowded. The equipment was nice and in good shape, as it was a new location. Didn't like the atmosphere, too many people doing it for show. Watch out for the cancelation fee when signing up. Other gyms don't have the same cancelation fee.

I’m not impressed with their customer service. It’s very frustrating that no one knows how to handle my situation and always needing to talk to a manager.

I just got a vasa membership and this is the nicest gym I’ve ever been to. It has a pool, basketball court, gym, track, and a ton more. I take my boys here to work out and play basketball and we all have a good time.

Vasa is great! They have very nice equipment for you to workout on. And the customer service is great!

Vasa has it all! That also makes it very crowded so it is hard to use the machine you want. It is not the place for me but all of my friends love it and go there daily! When I went to cancel my membership vasa kept charging me after and I had a lot of problems getting my money back.

I think Vasa has done a great job updating the "globo gyms" of the world to accommodate various types of fitness and exercise. I've had both really good and bad experiences with Vasa employees and I think it just depends on the location. Some are better than others. Which is unfortunate because if you live by one that is managed poorly it's worth it to drive farther or to go to a different gym. I wish they're gym management was more controlled and more consistent, so you could walk into any Vasa and know exactly the type of service you're going to get.

Vasa is huge in Utah and their gyms are great! Lots of space to work out and lots of support from the employees if we ever need help with a workout.

I pay for my daughter to go to this gym and she loves it. She loves the access to the fitness classes an the pool for swimming laps. She loves how she feels comfortable and safe in their facilities and I love that she can bring me as a guest!

I love vas’s! I go almost every day! Lots of fun classes to attend. And I love they have a daycare option.

Overall a good experience however the gym is very busy and often I have to wait to get access to a station. That's frustrating.

As far as amenities go, Vasa has it all! However, you need to be aware of the hidden fees that are attached with registering! They say you can start for "free" but then after a few months they'll throw a $50 fee at you! So besides being relatively sneaky about that--it's a great gym for the average user!

Vasa’s staff is friendly and the facilities are maintained well and are kept clean. I love how much is included for a smaller price compared to other gyms.

A great gym, but my experience hasn’t been good with the staff. I was leaving once with my headphones in and all of the sudden the whole staff was yelling “uhhh bye Felicia!” Talk about rude and childish.

I absolutely love vasa! they have the best equipment and its actually pretty clean for being a gym i especially love the spanish fork one with the movie theater! i love being able to earn points and get prizes! i love how its so cheap and i love that they answer all your questions and help you with anything

Love this gym been many time over many years great atmosphere and great quality

Vasa is actually the best fitness center! I went to golds gym for a while and finally switched to vasa would recommend to anyone looking for a good, high quality gym experience.

Tons of machines to work with along with many amenities that come with the membership. Love all the classes and staff is very helpful/kind.

Overall, a nice facility with loads of classes to choose from with times that vary.

Great facilities and people, software is very helpful, very helpful in answering my questions

VASA GYM IS AMAZING! From the equipment to the staff they are all awesome!

They're pretty much a regular gym, nothing crazy bad, nothing crazy good. Like many gyms, they catch you easily in things like trying to cancel - they make you cancel WAY in advance, and if you don't, you end up paying more. But, they don't email/text me as much as other gyms, which is nice. Equipment mostly clean and working. I like that I could go on my husband's pass (he paid extra to be able to bring guests) rather than have to buy my own.

I like the huge selection of equipment that Vasa has. I rarely have a hard time finding cardio equipment to use and I like the theatre they have that shows movies where you can exercise.

Vasa is a great place to exercise although the only down side is the type of people that it attracts, typical weirdos and meat heads.

Vasa is a great chain of gyms. With the upgraded pass I am able to go to the gym when I am out of town at any Vasa which makes it very nice. The gyms are clean and the equipment is up to date. Look into Vasa if you haven't already!

Awesome they are very friendly and I like their gym equipments

I am currently going to Vasa and I love that they have convenient locations. They have a very inexpensive price, but it has everything that one needs in a gym. Clean, lots of machines and space, great people that work there and all the extras you need if you want them.

I was a long time member of Vasa before moving and I really enjoyed my membership there. The only part that I didn't love was how busy it would get sometimes. I guess that is an indicator of a great gym though so it says a lot about them. I loved the price, equipment and facility.

I have been a member of Vasa for many years now and truly love my membership. Even having the upgraded membership is super inexpensive especially for the perks. The gyms and equipment are clean, the employees are very nice and new and updated equipment are always enjoyable.

I went into the gym by my old house. I let them know I would likely be moving within the month, and instead of giving me good advice, they coerced me into buying a membership with training. They told me if I ended up moving I could simply cancel. What they did NOT tell me is that I would end up going to ONE training session, move, and still have to pay for the next month of membership fees. My total cost ended up being $317.54 for going ONE TIME. The most ridiculous, dishonest bunch of gym hosts I've ever come across. I do not recommend VASA to anyone.

I love my Vasa membership and am always happy when they keep upgrading to free tanning and Hydromassage chairs. I also extend mine to play tennis in the winter in Utah. Great company Gym, there are always helpful people around to answer all my questions and its such a low cost per month for all that you get.

Love Vasa!! The people there are so nice and very helpful with anything you are needing to do! I love going to vasa to workout.

I don’t think it’s right that employees can take their Kiddos to daycare while watching other kids because they get to occupied with there own child instead of watching all the kids equally. The employees are basically getting paid to watch their own kids.

I once went to a cycling class and because of injury I had to leave class early and the teacher called me out in a negative way for leaving the class in front of everyone. Totally unprofessional. The facility is adequate and personal coaching was good but I couldn’t believe that instructor in that class!

Horribly customer service. No communication and when you do it has to be through email only. Try to cancel membership and they bill for an additional month. Sent to collections instead of contacting customer. Will NEVER use them or recommend.

Vasa has lots of great equipment to use. I love the wide open space and variety of machines and equipment offered. However, I do wish a membership was a little cheaper.

While vasa seems like a good deal, they really get you with their fees and lack of care for what the customer wants. My wife and I had issues with signing up when we asked for the basic plan yet were charged with the next plan up even though we were very specific. It felt like the manager was just trying to hit a quota and didn't care that he signed us up for the wrong plan. Overall very unsatisfied with customer relations and the hidden fees. Never going back

I like the facility and classes they offer. But WOW it is expensive. They charge you a ton of money to cancel if you cancel within the first 6 months. It feels like a trap to make you pay a ton of money. Only worth it if you are going to go to the gym at least 2x/week.

My wife and I went online to cancel our membership. We received no confirmation back from the company - that should have been our first warning sign. After several months we were contacted by a collections company. We were never notified that we were going to be sent to collections. This company Intentionally makes it difficult to cancel in an effort to get more money out of its clients. Avoid this gym!

They took advantage of me into paying for things that I didn't have the money for. And it was IMPOSSIBLE to try and cancel once my contract was up. They're absolutely ridiculous and just want every penny out of your pocket. The staff was overly flirty and made me uncomfortable going there. DO NOT SIGN UP FOR VASA ITS A SCAM

Make sure when you cancel you do it in writing get it in writing. They will turn you over to swift llc a collection agency. They did this by mistake to me the agency had a rep that kept saying next payment you are done. She did that twice. I called Paramount whom said they are not a good company they will call so I am finished . Paramount never did. They don't care and Swift llc said you want it off you have to pay. I had canceled the membership. Beware!!! Go to another gym that does not need the money so bad they swindle you.

I’ve been going to Vasa for the past year with my husband. We work out together and the staff are always friendly and supportive. The environment is positive with a wide variety of equipment. They are open daily and their hours are very accommodating whether you enjoy working our day or night.

The equipment is second to none, you can get variety of workouts: swim, basketball, racquetball, weight-training, etc. at a good price.

I bought a premium membership to use their pool but there was no time limit on its use. I would show up to use the pool and the three lanes would be occupied for hours. I complained to management but they said that there was nothing they could do. I therefore did not renew my membership.

The Saratoga location needs better recombinant bikes. They also need a bigger location and a pool.