Planet Fitness was founded in 1992 by Michael Grondahl, who purchased a financially struggling gym, and implemented a low-cost business model by dramatically reducing prices to compete against better-known brands. The goal was to meet the needs of occasional or first-time health club members, rather than more experienced members.
The Planet Fitness brand has positioned itself as the leader for getting great value from a gym membership. Planet Fitness focuses on the average person who wants to get in shape and maintain a healthy lifestyle. Planet Fitness is unique in the fact that they discourage body-building and “gymtimidation.” Today, Planet Fitness has over 1000 locations with an estimated 6 million members across the United States. The company’s locations are either corporate- or individually owned and operated.
Planet Fitness is one of the cheapest gym memberships available at only $10/month for a classic membership. Contracts are month-to-month with no obligation. For example, certain fitness centers in the industry require you to make a three-to-six-month commitment upon signup. When it comes to price, on average, monthly gym memberships cost anywhere from $55/month to as much as $161/month.
Planet Fitness offers two types of Planet Fitness memberships: the $10 or Black Card membership. A classic planet fitness membership only allows a member to use one location and doesn’t give access to every perk the gym offers. The Black Card Membership costs $22.99/month. If you are interested in this card membership, you should reach out to a membership representative.
Black Card perks include 20 percent off Reebok products at outlet store locations and 10 percent off at Planet Fitness' online store. You also get unlimited access to other Planet Fitness locations, as well as to the planet fitness hydromassage and tanning booth. Black Card Members receive a Planet Fitness t-shirt and get to take part in Planet Fitness' Pizza Mondays and Bagel Tuesdays. Each black card member can also bring a guest to any planet fitness location each time they go.
Planet Fitness strives to make all fitness members feel welcome, no matter their fitness level. The focal point of Planet Fitness is to eliminate the pressure and stress that comes from "gymtimidation" while participating in fitness training activities. This practice allows for fitness members to work out how and when they want. Going to the gym and feeling like you aren't good enough to be there just doesn't cut it. If you have struggled with that in the past, trying Planet Fitness may be your new fitness solution.
Planet Fitness charges a small $1 enrollment fee for Black Card members and $20–$29 enrollment fee for other members aside from the monthly membership fee. When compared with other gyms in the fitness chain market, Planet fitness stands out. Most gyms charge an enrollment fee or initiation fee of $50 to $100. This makes becoming a member at Planet Fitness very affordable.
Customers should be aware that Planet Fitness charges a $39 annual membership fee that is typically assessed in October. This fee is affordable for people on a budget when contrasted with the majority of fitness companies who charge hidden fees of $75 or more.
Generally, there is always enough gym equipment (machines, strength equipment, and weights) for everyone. Planet Fitness has a lot of cardio machines, free weights of up to 80 lbs., curl bars, and other strength training equipment. The weight machines and equipment are adequate for the average gym user and are kept clean.
Cardio equipment is abundant which is a major advantage since many gyms do not provide enough. Treadmills are available with personal televisions for fitness members' use. Other features that may be of interest to potential customers are tanning beds, a Planet Fitness Gym App, and personal training.
Planet Fitness has over 1,500 locations across all 50 states in the U.S., Canada, and Latin America. This makes it easy for members who spend their time traveling or for those who move to a different state to find a Planet Fitness club near them.
While Planet Fitness offers some workout classes, they are smaller and much less diverse than some people may be used to. While many other gyms offer yoga, cycling, Zumba, barre, and many other classes, Planet Fitness generally provides classes that focus on specific muscle workouts. The main purpose of the classes is to help new members learn how to use the equipment or design their own individual workout plan.
Still, many gym-goers enjoy having the option to pick from various classes and appreciate the social aspect of a group workout. Planet Fitness claims that it appeals to the average gym member, but the limited class options suggest it caters more towards those who want to focus on just working out and not to those who want a more socially interactive workout.
Planet Fitness prides itself on the fact that it caters to the average person and provides a "Judgement Free Zone." However, some members may feel that the lunk alarm—an alarm that goes off whenever someone drops their weights, acts aggressively, carries a gallon jug of water, or grunts excessively and too loudly—directly goes against their no-judgment policy. It is possible that members may feel that the lunk alarm unfairly stereotypes those who want to put a little extra effort into their workout.
canceled my membership in June sow other people complaining charging them after the cancel, checked my bank and ABC*PL charging me $33 every month, Called asked to speak to manger, very Rude, refuses to refund my money asked to corporation number her was "Honestly if you call all they do send me email and I won't do anything about it, and its on google. complaining wont do anything they enjoy scamming people and steal their money.
Planet Fitness is an ideal place to work out. The small classes with a personal trainer are ideal in trying to jump start a fit life.
Ridiculous Rules! The Planet Fitness Gyms is Empty! The one in Richmond California has long standing lines! The wait is 45 minutes to 1hr, only 46 including staff can be inside, that’s insane. It’s like a Ghost Town while standing in line looking in from the outside. No lines at 24hr Fitness or other Gyms in the area. $10 you get what you pay for that’s is for sure. Also the Cleanliness is not up to part, other gyms give you, your own cleaning spray bottle. The spray bottles are deluded with water. When I say the gym is empty! It’s empty and it’s big enough for 100 ppl! The Grocery stores are open and have 100 plus. Go elsewhere!
Even though the nation was shut-down for 6 months and the gym just recently opened, Planet Fitness is charging their members the annual fee. This is wrong. It is unethical. How is Planet Fitness going to charge their members an annual fee when the gym was not even open a full year? 39 dollars is what a person who makes minimum wage earns in 3 to 4 hours. We are in an economic crisis and Planet Fitness is putting themselves first, not the customer.
I wish I had gotten the name of the little snot that refused to cancel my membership when it's for severe health issues. If I had known they would make me come in during a plague, when I'm incredibly high risk, and then refuse, I would have contacted the BBB first. I have NEVER had such a horrible experience as with Planet Fitness. Have you dealt with insurance company? They're a treat compared to PF. You have to deal with only the local franchise and I've met ONE person in TWO YEARS that wasn't rude and/or inept. Think twice before you have anything to do with this horror show of a company - ANY other gym, even in a prison, would have to be an improvement. I really, really hope people check the reviews and take them seriously or they will absolutely regret it.
I really like that this gym is so affordable. However, you get what you pay for. This is a great place to work out if you are intimidated by big gyms. Staff is very friendly.
Their facilities are always clean and a friendly staff. Their monthly prices are great value for all of the equipment they have available.
The issue started over a face mask. I was 6 feet away from the desk. And they had plastic screening up. But when i scanned my card. The guy at the front desk said I needed a mask. And I told him this was gym. Then said you still need a mask in the common area. And I told him what common area. Once in the locker room and at the weights. I'm taking it off. Why were a mask for a few feet. Especially when I'm near no one. This issue took place around: 4:20 Pm August 21st; 2020. At Planet Fitness on S. Alpine in Rockford Illinois, 61108. Photographs of the other gentleman leaving Planet Fittness and a video of me in Plantet Fittness working out is and will be available. Racism. A white woman named Stephanie followed me around and canceled my membership (after I walked away from her and told her to go find something better to do); because I was wearing pants. Meanwhile a white guy in Pants that were made into shorts worked out peacefully. And was told nothing. Pictures of the white man in shorts were taken. As he left 30 to 40 minutes later after I was told to leave. And my lawfirm has been contacted. Along with a full complaint being filed for HARRASMENT & DISCRIMINATION. The paper she gave me says to not sit on any gym equipment with pants on. My workout consisted pull-ups; dips, and use of the curl bar. The Planet Fitness on South Alpine in Rockford Illinois promotes discrimination. Be advised: The membership paper she gave me has highlighted, "DENIM JEANS OR SHORTS ARE NOT PERMITTED ON THE SEATED STRENGTH EQUIPMENT." So if I never sat down on any seat equipment. How did I violate the policy. Especially if I was in the gym for a whole 40 minutes.
The employees are always welcoming and the facility is clean. I feel like I paid a fair price and always enjoyed going to the many convenient locations. The tanning beds were great and the machines and free weights helped me to workout every muscle.
Will not refund charge! I am very upset with Planet Fitness because I saw a charge of $31 on my bank account and I didn't even know it was reopening. They say they sent out emails but they have my number. They could have just as easily called or texted me. I wasn't even thinking about going back to the gym. During this pandemic, you wouldn't catch me in there with a hazmat suit! And since I'm not working now, that $31 could have gone toward food or something I actually use! And why the no refund policy? That seems a bit fraudulent to me. And if that isn't enough, I have to either go in to Planet Fitness or go to the post office to send through certifiable mail a request to cancel my membership! I just think the whole situation was handled quite poorly and I will be warning everyone on every platform to beware of ever joining Planet Fitness!
The staff at Planet Fitness is useless! The equipment is always broken and they won’t help you with anything. They don’t rack the weights that are left around. They won’t help you adjust the machines or teach you how to use them. They won’t address any concerns you have. They let people tie up the 30 minute workout room; even though there are signs everywhere telling people that it is for the 30 minute workout only! The trainer that is supposed to come with your membership, is hardly ever or totally not available, and the trainer that has been available lately, is nice enough, but has not had enough training himself and WILL hurt someone if he continues training with the training he has had at this time. The new policy for masks! It is sooooo stupid. You only have to wear a mask if you are walking the supposed 6 feet between machines. If you are on a machine or just standing near one, you do not have to wear a mask. I was not wearing a mask, because this is a stupid policy. No one is abiding by this policy. I tried to take some pictures just to show the corporate office, and the manager not only came over and called me out about not wearing a mask, but she THREATENED me with calling the police in front of my Mom and other members!!! And later she called me at home to yell at me! The HIPPA laws don’t let you ask anyone about their medical conditions and if they have a problem wearing a mask and breathing, you are not supposed to make them wear one. I do not have an issue with this and I am sorry for anyone who does, but the manager said it didn’t matter, because Planet Fitness doesn’t allow this as an excuse to not wear a mask anyway and you still have to wear one. Also, the new policy at Planet Fitness requires that you carry the big heavy bottle of cleaner with you and clean your machines as you go. You were always supposed to clean your machine and towels were provided at cleaning stations throughout the club. I don’t have an issue with that, but I do with carrying around the heavy bottle, plus my own water bottle. And the bottle, if you drop it accidently, comes apart and makes a huge mess. I have neck injuries and have trouble holding on to things, and I have dropped the stupid bottle twice. I have tried to call the corporate office 5 times and have left at least 3 messages. They do not answer their phones and will not call me back to let me voice my concerns! I told them in my message that I would post these complaints everywhere I could find to pot the online and this is to keep my promise. I am looking into other gyms. I may stay at Planet Fitness if I can get them to address my concerns, but only because they are the least expensive gym. Just know what you are getting into if you join this gym.
walked in to Planet Fitness in February to cancel membership and was told I needed to do that online. I got online, and it only let's you change level of membership- not cancel. Of course, went back in person but gym was closed from covid-19. At that point, app was not letting me access any changes since they were temporarily not billing due to covid. Fast forward to July 17, I get $23 monthly fee out of bank account. Then 2 weeks later, Aug 3, another $43 deduction for annual fees. I called gym stating my annual renewal date was in April and I've been trying to cancel membership since before then as to avoid the fee. But was told theres nothing they can do about it. I was very upset about $66 out if my bank account within a 2 week period, for something I was unable to cancel or contact for 3 months because they were closed. However then,"since I was upset and so they could accommodate me, the girl said she COULD go ahead and cancel my membership" . But I thought I had to come in to do that? The take away is, Apparently they give you the run around to not let you cancel, so you keep getting billed. Yet can adjust the policy when convenient to them. If course, any refund is "out of their hands and "per contract" the annual maintenance fee cannot be refunded. Despite my efforts the past 6 months to avoid this situation. And, there have been no correspondence stating when billing was to resume after closing for covid. POOR CUSTOMER SERVICE !
great price. always feel comfortable working out in their gyms. love the fact that they offer tanning and many other amenities.
Jason MacKay RN
My fiance is a nurse taking care of numerous covid patients since it came out. She caught the virus early on and had minimal symptoms back in April . Saw her doctor isolated as directed by DPH and has been clear for 4 months now. Her facility hasnt had a covid patient in months now. Today she was thrown out of the Fall River Rhode Island Avenue by an employee cause she had the virus 4 months ago . Has tested negative since. Dont go there they treat healthcare providers like leppars
The Planet Fitness gym that I attended was very clean and sanitized. The equipment was in excellent condition. The staff was knowledgeable about the use of the equipment and the results I would and could get from the use of each piece.
great experience ! would highly recommend!great service and very helpful. definitely worth it
I enjoyed planet for the time I had it. Great prices but I hate that annual fee popping up. Had some billing issues with them but overall pretty good. It’s a quiet zone so sometimes hard to find motivation
I went to the location in Ocean Springs, MS & it was Always clean & very friendly staff
broken wifi poor customer service tempe planet fitness way too busy from 4-6
I am disgusted with planet fitness...you send an email out on June 10, 2020 and resumed BILLING ON JUNE 17. AS CUSTOMERS WE SHOULD HAVE HAD 30 DAYS NOTICE. PEOPLE ARE FURLOUGHED, LAID OFF, and trying to regroup after this crisis. I understand money was lost but you don't sabotage loyal customers to get it!😡😠😡 Planet fitness
Best fitness value around. Facility is nice, clean, and judgement free. Made for people like me.
All the gyms I have been to have been clean and the staff are always polite. The style of gym isn't my favorite, there are a lot of treadmills and ellipticals and not a lot of free weights. Good service! Just not my cup of tea
Cleanest gym I have ever been to and the staff is always so nice and kind. Love it!
I participated in the planet fitness teen challenge over the summer and it was nice to have access to a gym for so cheap/free!
The Planet Fitness gym membership is affordable, but sometimes the gym is not clean and lacks equipment. However, the price makes up for it and it gives no one an excuse to say they cannot afford a gym membership.
I love planet fitness! Their gyms have plenty of equipment, they’re always clean, and the service is always friendly. They do a great job of applying their “judgment free zone” motto. I think the black card is worth paying extra for just for the massage beds, not to mention the other perks that come with it. Definitely my go to gym.
Planet fitness is a pretty decent gym for the memberships they offer. It would be nice to have a few more amenities but I guess that is why their prices are fairly low. Overall, not too bad, and a decent gym to help you focus working on yourself
Planet fitness is a great gym. They have a variety of workout machines and multiple of their popular machines. This is great when the gym is fuller and you don't have to wait as long to use a machine. They have wipes available to whip off the machinery and throughout the day they occasionally clean them too.
I absolutely love the variety of equipment and that it’s is always clean and ready to use.
I felt so comfortable working out here. I felt like everybody welcome to me and I knew that I choose the right gym to work out at.
I love going to planet fitness. Showers are nice, equipment is nice, an overall great experience.
Planet fitness has an abundance of great workout tools at my disposal. But the staff was very nervous and awkward when I had questions. It was a bit inconvenient.
I got a weird rash on my leg after using their equipment. the workout machines are dirty and cheap
Planet Fitness is an amazing gym Bc they don’t make you feel like you shouldn’t be there if you’re out of shape. They seem to mainly encourage people that are out of shape
Planet fitness is a great local gym for beginners and professionals. The staff is always great and helpful, and I never feel judged as I am working out. My friends and I enjoy going to Planet Fitness from time to time.
The teen summer challenge was very helpful for my health. I easily signed up and was allowed entry all summer.
The monthly price is great for its value but the employees are not very supportive.
Love how much room they have for aerobic exercises. They also have a plethora of workout machines and trainers available to help.
Working out at planet fitness was great. This was when I had first started working out and was self conscious. My friend had a black card and was able to bring me in which was great! I really enjoyed the experience.
Planet fitness is a very respectful train g facility and very widespread. Their trainers are awesome and very enthusiastic. Their prices are awesome for the kind of equipment they have there.
I bought a member ship and It's so cheap! I have the black card and love relaxing in the massage chairs after I've been having a rough workout! Equipment is top notch as well!
I like Youfit better because of the colors but their prices are so good if you can’t afford LA fitness! Like it very much! Planet Fitness has good prices and many machines to use!
Planet Fitness is the reason I have been sticking with my new years resolution. The staff has kept me motivated and the gym has nice equipment.
I love going to Planet Fitness where it actually is judgement free to be able to work out at my own pace.
Excellent experience. Daughter a member. Immaculate, always a plus in that environment. Knowledgeable staff. Like the colors and marketing of their product and services.
I am working out there for one year and I am very happy, it is very affordable and very clean
very welcoming gym with state of the art equipment and staff. the lunk alarm almost makes me feel the opposite of what it was designed for but i love how there’s always some promotion or incentive so you come back regularly
Planet Fitness is by far the most affordable gym and the staff is very friendly and informative. Many different types of machines so even if the gym is crowded you can still get a full workout.
Pretty good but quite small and feels like you're always in somebody else's space.
Customer service at the Oklahoma City, Brookwood location is absent. When I wanted to cancel I called and was told I would need to go in person. I was told given a courtesy heads up that I needed to go in by the 2/27 to avoid another annual fee. I went on 3/1 and cancelled and was not given a courtesy heads up that I would be billed another annual fee because I came in three days too late. I was surprised by a debit to my checking on 3/2. I contacted the corporate office who said it was a local matter, I contacted the manager, Brian who said it was a corporate matter. He said they have the legal right to bill me because it is embedded somewhere in the contract. It will not be refunded. I would describe the experience as predatory and would never allow them access to my checking account ever again.