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Chuck Runyon, Dave Mortensen, and Jeff Klinger founded Anytime Fitness in 2002 in St. Paul, Minnesota. All three men were previous business partners who successfully owned, operated, and sold a local St. Paul fitness center several years ago. The idea for Anytime Fitness came after the founders worked as consultants for a firm that helped underperforming fitness clients’ increase their bottom line. As of 2015, Anytime Fitness has over 3,000 gym locations and 2 million clients. The fitness club opened their first international location in Halifax, Nova Scotia, Canada and has since then expanded to locations in Australia, Canada, Grand Cayman, Japan, Mexico, the Netherlands, Poland, New Zealand, Qatar, and the United Kingdom. Anytime’s nationwide manifesto is to “Improve the self-esteem of the world.” The company is less concerned with how many pounds and inches its clients use but more focused on their improved quality of living and outlook on life. In 2011, Anytime Fitness developed a health and fitness app for their website that is available to members and serves as a platform to download workouts, track food, and interact with other users to meet fitness goals.
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Anytime Fitness membership fees and contracts depend on the kind of membership you apply for and the location, but the average cost is typically $30 to $36/month; however, in other clubs, the membership fee is $44 for a single monthly membership and $39 for a 12-month membership. Couples can also enroll in the gym usually at a discounted price when compared to applying individually. If you are not sure of the fee, you can check the Anytime Fitness Membership Agreement where you will also find information on cancellation fees. The yearly membership also varies depending on the location, although the rate is usually in the $450 to $500 range. At some locations, Anytime Fitness offers a free month of memberships to the top male and female attendees each month. This means if you are a "gym rat" you have a chance to save money. Overall, Anytime's fees are less expensive than some of the nation's most popular gym chains, making it more affordable for the average working person to maintain a monthly membership. One membership gives you access to thousands of locations worldwide, so if you travel regularly, you can go to the nearest Anytime gym for no additional fee. Several gyms we reviewed only allowed members free access to one location.
The fitness club's gym membership fees may also be affected by offers, discounts, and promotions offered separately by location. each gym within the franchise is independently owned and operated by individual franchisees. Each state may also have a different cancellation fee or policy. For the accurate pricing details, contact a nearby location.
Anytime members have to pay an activation fee of $50. The company offers members a "No Member Left Behind" program. This is a program for all new members where they get a free 30-day "get-started" program with two complimentary training sessions, nutritional recommendations, and a customized workout plan. With Anytime Fitness, you also get a free month if you get friends and family members to join and if you refer four or more people, you get one year free. These perks are unique to Anytime as our reviewers have not found similar introductory offers at other gyms. The $50 activation fee is less expensive than the average fitness center, many of which charge upfront fees of $75 or more.
When it comes to health and fitness equipment, Anytime Fitness gyms offer:
Each of Anytime's gyms typically has the same equipment, with the exception of a few offering Tan Beds and Hydro Massage Beds. Due to each location being independently owned and operated, the set-ups all include free weights, Nautilus, stationary bikes, spin class bikes, Studio with Video Workouts, ellipticals and treadmills.
Customers at the health club enjoy group classes offered free with their membership. These classes include cycling, strength and conditioning, silver sneakers, step aerobics, Zumba, Yoga, and Pilates. There are some major gyms that offer more of a variety of classes but certain classes may come at an additional price.
With Anytime Fitness, there is no upselling or pressure of any kind to work with an on-site personal trainer. All trainers are in tune with members' abilities and goals and work diligently with one-on-one training in a friendly atmosphere. Customers especially like that Anytime offers a free fitness consult and guidance from personal trainers who aim to educate, not get them to purchase personal training sessions. Members can choose between group training and one-on-one sessions. Pricing is not discussed until you schedule a full inquiry and go to the local gym to inquire.
Anytime's biggest unique selling proposition is its 24/7 availability, which gives members access around-the-clock, even on holidays. Members receive a special "FOB" access key to get into the facility 24/7. The company ensures member's safety through cameras located on the premises. The company also has alarm fobs members can wear around their neck after hours that allows you to call for emergency service with a push of a button if you need assistance. Anytime even conducts background checks on every member, which can make customers feel more secure or more violated regarding privacy.
Many reviews have complaints about Anytime's "hidden fees" and the fact that it does not advertise its fee structure online. If you're able to track down a person who is willing to answer your questions on the phone about their payment plans, hidden and initiation fees, you will be able to alleviate much of the confusion and headache if you decide Anytime is the gym for you. We did, however, find a hidden fee called "key fob deposit" for $86.96. Anytime states that this deposit will be refunded after your annual contract (or lease) ends. Some customers who end their contract prematurely report difficulty getting this deposit refunded. A $38 fob key deposit is also charged to trial membership users if they want to use the gym after business hours. Some customers feel like this is deceitful since the offer is advertised as a one-week free trial.
According to Anytime's website, every club under the Anytime Fitness franchise is cleaned and maintained according to the highest standards. Customers generally have not commented about the gym's cleanliness in any significant detail. We did find that the level of hygiene varies from location to location. Overall, Anytime's cleanliness is average.
Other amenities the company offers at its fitness centers are free Wi-Fi, private restrooms, and private showers. Anytime is not replete with upscale amenities like many of their competitors who offer indoor/outdoor pools, spas, steam rooms, massage beds, cafés, etc. Also, Anytime does not offer childcare the way similar gyms of its size do.
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Simply the worst club experience I've ever had. Availability- F. Value-F. Customer Service-F. Billing-F
I have been a Haslett Anytime member for several years now! I actually look forward to my workouts! The owners and all employees have created a family-like atmosphere at this gym! I never hesitate to ask fitness advice! I was a member of the MAC for 22 years until switching to Haslett Anytime and I am so glad I did!
AnyTime fitness has a age rule which was a bummer because for some time I was not able to join because I was too young but they have a very clean and professional facility.
The gym itself is alright but not a lot of equipment and very little free weights. The price is actually pretty steep if all you need is a weigh room. You're basically signing up to be harassed by personal trainers who must need to sell their services. The company that manages the automatic payment is AWFUL! Incorrect charges, extra charges, mystery fees, charges after I cancelled - I won't trust them again.
I really liked the set up and the fact that it was never busy. The equipment is lacking compared to other gyms I have been to. Also, being female, I just don't feel safe being there when the staff isn't there. There are safety measures but I prefer to be at the gym when staff is at the gym. Also, I don't need 24 hour access to the gym.
Anytime Fitness is a good deal. They have high-quality machines but no classes. It is pretty small so it can feel really busy if you going during the early morning.
Josh and Mary Jo take s personal interest in helping you achieve whatever fitness goals you desire. And if you're not doing enough they're sure to motivate you to do so... Excellent staff. Excellent facility... Jerry
Good if you are just looking for a place to get in a workout close to your home. Bad if you are wanting other cool aspects of a gym. Rec centers have much more to offer.
Clean 24 hour gyms. Never seem to busy.
People are discriminated if they don't have a driver's license from Utah... cannot do the 7-day free trial before registration. Way to go... will never recommend this place to anyone from my community!
I was sexually harassed by the gym manager who is married (have tons of screen shots to prove) nothing was done. All they did was close out my membership. He still works there. Bluffton Indiana
PAY YOUR MEMBERSHIP UPFRONT FOR THE ENTIRE YEAR. DO NOT DO AUTOMATIC BANK WITHDRAWS. THEY CONTINUE TO TAKE MONEY OUT LONG AFTER THE CONTRACT IS UP. THEY WILL CALL YOU BEFORE YOUR CONTRACT IS UP TO RENEW BUT THEY DON'T BOTHER TO TELL YOU THAT YOU NEED TO CANCELL OR THEY WILL AUTOMATICALY RENEW IT. VERY SHADY!
I signed up for a 12 month contract. I quit going about 10 months ago....in the midst I moved 350 miles. When trying to cancel I was told I have to cancel at the branch I signed up with. My response? I’m seriously going to drive 350 miles to cancel a membership I haven’t used? The lady at my new area branch was very nice and provided me wit( the number to my original branch. I called 3 times, no answer no voice mail. I found the number for the original person in my phone and called that number....no surprise no answer no voice mail. They finally called back and I was told it takes like 30 days so I still have to pay for February....so again yet another month they are charging me for AFTER my 12 month agreement is up. He did email me the “cancel” paper which I sent back as a picture and was just notified corporate wouldn’t accept it, it has to be in PDF....of course it does. Do not sign up if you have any intentions of cancelling....this is absolutely ridiculous
I wanted to base membership as I have a hectic schedule and dont get time from work. But i was still pushed into personal training membership and told that it is free for a month and you would do the base membership after that. I have been to gym only once in 3months time frame. I had specifically asked for a base membership but still i was charged $600 additional for 3months. These people scamed me and I have contacted multiple times for this issue and the response i am getting is worse. As i am travelling out of the country they didnt consider my request and i was charged even after informing them as i couldnt sign some papers. This is ridiculous. Please be aware before joining. Princeton club is way better than anytime fitness.
I LOVED working out at Anytime Fitness. It is so nice to have it open all of the time and use the gym when is best for you. I was able to utilize the gym in the middle of the night- which I wouldn’t be able to do at another gym. Their staff was always friendly and they had a good selection of machines to choose from. I highly recommend.
I was definitely told when I joined I would receive the $75 fob key deposit back when I finish up but have just been down and told that it's not refundable. Have seen the same report on numerous websites now, they really need to make sure their staff know what the terms and conditions are!!!!
LOVE THIS GYM! I love that it is not overly busy and I am able to actually workout because not all the equipment is taken! Would recommend this gym to anyone who does not like crowded gyms.
The gym is open 24/7 with a lot of equipment to use
I've been a member for a few months and at 75 I've been working out most of my adult life and find Anytime Fitness very clean facilities, newest equipment, and a professional staff and owner. I use Anytime Fitness on Cape Cod and in Kailua, Hawaii and absolutely happy with my decision to join.
My friend joined Anytime two months ago and because we work for the government, her application and fob fees were waived. She paid $15 and her $20 monthly fee for her and her husband. She raved about the place so I decided to check it out. I was told I could only receive 10% off the monthly fee of $40+. I had to pay $59 to activate the fob and another $200 for the activation fee. No freakin' thank you. And the manager of the gym I went to said it was the same owner for my friend's location and the one I went to. Seriously disappointed in this gym.
Anytime Fitness has good facilities and equipment. They also offer classes that are not super great. The instructors are super young and sometimes I feel like they do not know what they are doing.
It's always a good time at Anytime Fitness Center! I love their yoga classes. The staff is always super nice and friendly.
Don't like up-front fees for any service, but overall the price is cheaper than other places.
I was lied to when I signing up for a membership. The lady that gave me false information was let go. I'm being force to pay a fee when I was told there wasn't any. No one returns my phone, none of the managers can give me a straight answer. Shadiest gym I've ever been with.
Email related: Anytime Fitness (Malaysia) does not respond to email. When i sign up a contract with Anytime Fitness Qliq Damansara (Malaysia), the person in charge told me that there will be a contract email to me and i did received that email. However, the content in the contract is 99% wrong, those are not the info i put when i filled in the form. And so i email them to correct it but no responds email after email sent. So i have to go over to tell the person in charge to change it. I signed up with a 12 months contract and i decided to stop continuing the membership after current contract ended. So, knowing that they do not respond to email, i went over to tell them in person on the 10th month of my contract, that i wanted to stop. The problem starts on the 11th month where Ezypay, the company that Anytime Fitness (Malaysia) uses to collect monthly membership fees, email me that my direct debit instruction for the 11th month does not go through. I still trust Anytime Fitness that time, so i just went over to the fitness center to make the last two months payment. After that, I called my credit card issued bank that i used to setup the direct debit payment, and the bank told me the payment went through on March 26, 2017. So, i email Ezypay the last two month membership fees i made and also my credit card statement that showing the date and time my card is being charged for the 11th month membership fees. Again, no email respond back. Payment related: As stated above, Anytime Fitness is cheating me on the payment.
I love the new gym in burley Idaho, it is clean and the employees are friendly! I am able to connect with Carol and he is not afraid to awnser questions or help with a problem you may be having! Livie is super friendly and also willing to answer any questions you may have! I Realy enjoy it there and the fact that I can go there any time is amazing I work nights so even on my days off you could find me in there at one or two in the morning
Quit about two years ago , a debt collector sent me a bill today for $452.00. Thanks Anytime fitness
The gym is clean and well maintained but the whole contract thing is a pain. I haven't had time to use it for 3 months but they'll keep getting my money cause I'm stuck. It's also on the expensive side to join. Definitely check ur area for other options.
Take the time to read the reviews before considering this company. The Ramsey, MN location has been part of an experience I hope nobody has to go through. If your looking for a family friendly gym with any care or morals about their members, DO NOT consider Anytime Fitness. The owners of this location clearly don't care about the customer and the effects there staff comments have on there members. There are many other fitness companies out there to choose from. Stay clear of this location.
This gym is IMPOSSIBLE TO GET RID OF. They ignored my request by email that they told me to send and which I sent on November 15 to cancel because I moved away. Three months later it is February 24th and after multiple requests to the gym and billing company (abcfinancial), I get a call today that I moved too close to another of their locations to leave, AND they want me to cancel in person which would be a 4 hour drive. My contract is over. These people are like herpes in your bank account. DO NOT JOIN THIS GYM!
Gym is expensive way overpriced for what you get I regret signing up here. I moved and stopped going to anytime called and tried to cancel my membership they wanted me to go though a process but I forgot to complete and have been getting threats from lawyers saying I owe them 700 dollars the guy literally called my whole family making it sound like I stole a car or something I was super angry. It's a month to month membership to begin with but I would never ever recommend this gym to anyone don't sign that contract !!!
I've been training in the Anytime Fitness for a while. I like running on the treadmill. Lately, I was banned for Anytime Fitness Kew, because I was running for too fast, the reasons being my hands are on the handles, I told them I was testing my heart rate. But they said, that's unsafer manner. Before I was banned, I asked the manager, Simon Olive, what does it mean by unsafer manner, holding on the handles or too fast. When he did not reply my email. When I go and run, he banned me, i asked him why. He said, this is my gym, I do not want you here. I think he is just unprofessional. When I complained to the head office, the head office is just awful and said, if you want, I can cancel your membership. How rude and how unprofessional. They just do not know how to respect their members.
I was harrassed by the male staff after I had a talk with the manager to tell him to please leave me along he than came back the following week and called the police on me because I told him to please leave me along so I can work out. The people I was working out with ask why are you bothering this man he has done nothing wrong!!n I just need something to be done.
I moved and was 23.5 miles away from the gym and they only cancel for free if you are 25 miles, one way, from the gym. Cost me 130 dollars to cancel my membership for 1.5 miles. I don't know anyone that would travel 50 miles round trip each day to work out. I am a doctor and do not have the time for that, and they just could not understand how anyone does not have the time for that. Will NEVER EVER join or recommend this gym to ANYONE. And, this was my 2nd membership that I had with them because I really liked them.
The staff provide false information to trick you into signing a long term contract that you can not get out of. Be Warned - 1 month termination notice is not actually 1 month, be really careful to read the whole contract, even if the staff are trying to rush you to sign it. Also, be aware that they may provide false information when you are trying to cancel also.
Consistently had a bad experience with Paul @ Anytime Fitness in Wisconsin Rapids, Wisconsin. For starters, when first issued my membership I was never given ANY paperwork of the agreement. I have NEVER had a membership with any company that withheld that information- Sketchy!! Paul never answered my numerous phone calls. One time, did I ever get a phone call back- and I had to reach out to him maybe 4 times to receive that call. I work in customer service- and this guy is a joke. Simply put- any company in sales or customer service needs to put the RIGHT PEOPLE in place to do that job. When I went to cancel my membership, not only was I incorrectly billed MORE money than I was supposed to be for my last month, but Paul also told me I would not be reimbursed for it. So I came in face to face to talk with him. I was then handed off to deal with another employee- that informed me she works in an entirely different store. She was helpful. After taking the time to actually look at my paperwork, she handled my problem with ease. If this company needs employees to come from other locations to get the job done- doesn't that say enough? I would give this location and this employee, Paul - zero stars. Emily, from another location was especially hopeful- and I'm sure she is providing much better customer service at her location. Bad experience all around!
The gym located in Taunton it's very poor for such a brand
This gym and its owners are EXTREMELY misleading and unprofessional. I first went into their location in Oct 2014 to get info. I basically told them I wasn't interested in contracts and being locked in as I had just come out of a contract with GoodLife and wasn't interested in locking myself again. The rep assured me that all I needed to do was send in a request to terminate the contract 30 days prior to termination and ALL would be good. I believed her and signed the contract. She NEVER went over the contract or the fine print that indicated that the only way to "cancel" the contract was if you were medically incapable of training or you were moving to another location in another city. After a few months, I wasn't impressed with the facilities or the team so I sent in my cancellation letter with a supplementary payment for the month and expected to be done with them. Not only was my letter not accepted, my account was placed into collections with an agency who then began harassing me for payment. When I contacted the owner by email, she advised me that ALL her reps read ALL the fine prints of the contract with the client at signature and have the client initial each section of the contract as proof they have reviewed it together. When I emailed her a copy of my contract where she could clearly see that no initials of mine were anywhere on the contract because the rep had not followed THEIR procedure (otherwise I would have never signed) instead of an apology, I got more harassment and collection letters and now they have gone so far as to triple what I supposedly owe them and have tainted my credit bureau with their fraud and irresponsible behavior. I have the proof if anyone wants it. DO NOT TRUST THESE PEOPLE. THEY WILL DECEIVE YOU AND TAKE YOU TO THE CLEANERS!!!! BEWARE!!!!!
Explained that I had not yet received OK from Dr. for strength training, so I would have to wait to sign up. Owner told me "No problem. We can cancel if we need to." He also told me the "deposit" for the FOB would be refunded if needed. Long story short, I was NOT OK'd by Dr, and the Owner would NOT cancel the contract, OR give me back the FOB "deposit". Stay away from them. Total rip-off (where "rip-off" means liars and cheats).
Very bad customer service and culb is dirty. They still charge you after finished your contract because you have to inform them 60 days before stoped your account even after the finish the contract. Lolllllll
This place sucks. They lie to you about a "contract" never let you read it screw you over and tell you there's nothing that can be done about it. Why do I have to die, move or become disabled to cancel my membership. Ridiculous. Do not join if you're a "month to month" person and cannot commit to 6months. Life happens and people move on and they're too much of jerks to relalize it.