I am extremely dissapointed with my gym. My key fob accidentally broke off my key chain at my son's little league game and they charged me $29 for a new one ... that's a whole month's membership.

Don’t waist your money when there is way better gyms out there. If you end up signing up with anytime fitness make sure you READ YOUR CONTRACT THOROUGHLY! Just so you know there is a extra charge of 31 dollars per person in April and October for new equipment, ha what a joke! Maybe it gotten better I don’t know but I haven't been in a while. when I did go up there was when they moved to the new location I went in a few time and I don’t know were the money was going to. My guess is into some one pocket or that honeymoon the guy took. Anyways when I signed up 2 years ago they never told me I had to find out in my own. Also beware that if you put a freeze on the account for instants like being on bed rest for pregnancy, they will just add those months to the end of your contract so you will be stuck with them even longer. But did they tell me that NO! So please save your self and read the fine print and ask question when you sign up.

To much hidden payments,not possible to get information why they charge a double fee! Really disappointed,

I had spine surgery in Oct 2018. The neurosurgeon gave me permission to resume working out after 4 months. I waited for 5 months to go back to Anytime Fitness and request a personal trainer. When I met with the personal trainer for my assessment I was completely transparent about my surgery and health. He was on board with everything I said, even mentioning that he too suffered from back ailments so he understood how to train someone with back issues. We went on the gym floor. I did a few exercises and again he assured me I was trainable. I signed injury waivers, paid, etc. I even saw the PT that Monday in the gym before our actual session. He complimented a couple of the exercises he saw me do. The night before I was to have my first training session, the General Manager called to tell me that the PT had second thoughts and does not want to train me. She had no one else in mind to train me even though I have medical clearance to do everything except workout with heavy weights and kettlebells. I am completely devastated and upset beyond words. Any confidence, dignity and self-esteem I had has been completely stripped away by this incident. The message I took away was crystal clear. You aren't worthy to be coached by Somer’s Anytime Fitness personal trainers if you have any physical limitations. Only ask for personal training if you are in perfect health otherwise you may pose an inconvenience in their perfect little compartmentalized fitness training world.

I wanted to cancel my membership because within the first 2 months of working out there I had a terrible experience. Now, I get a bill in the bill from a debt collector from over $400. Seriously. Fed up with this company. Charge ridiculous rates and planet fitness is the way to go.

the biggest scam of a gym, worst customer service, everything you gonna hear from them is just lies, read the contract before you sign anything, they told me that I can transfer the rest of the contract to someone else if i find someone that is willing to take over, now, when I'm moving, and I have someone to take over the contract, they are saying that they have to resign for 24 moths (I have 4 moths left on my second contract), what kind of transfer requires a new 24 month contract ??? They are just super greedy, run away from them! not worth it!!! we have been with them for over 3 years, and I will not recommend it to anyone!

Good employees and a great set up for flexibility in schedule where I can work out early mornings or late evenings when other gyms close early.

I cancelled my membership because the gym is too small. The price is too high when you have to wait to use the equipment.

I had a Anytime Fitness really close to my home and I went there once but I didn't like the place. Too dark and a little dirty. People that worked there looked don't care at all.

I have had a membership to Anytime Fitness. They are a good gym. I do like that you have the option to go any time during the day but it can be frustrating because their staffed hours seem to be less then a regular gym so its a little hard to speak with a staff member if its the weekend.

I had a good experience with Anytime Fitness. The only thing I don't love is the staffing hours. Weekends they are rarely there so its kind of frustrating if I have a billing question or other related issues. I do feel like they do a good job trying to streamline all the different locations so they meet a certain standard

I didn't even get a chance to join because the guy told me I would have to pay $1000.00 to join for one year. I was aghast!! I think he just didn't want a fat senior citizen waddling around his gym. He kept telling me I could ask family members for the money! This was the one closest to my house on Coliseum Blvd. in Alexandria, Louisiana. What a rip off.

The owner/onsite representatives are rude, have no respect for your time, and only want your money. My Fiance and myself joined before the club even opened as one of the first 30 members.. Gary (I believe Singh is his real name) met with us to sign the enrollment papers. He was very manipulative and we had no idea that this was a 3 yr contract or else we would have never agreed. We now realize a copy of the contract was never sent to us, partly our fault for not following up. I recently went in to the inquiring about how to cancel our membership due to personal reasons, we were given an email address. The trainer on staff could not answer basic questions, did not how to process a cancellation or even a phone number of who to talk to. It took multiple back to back emails, attempts at getting them to schedule a call with me (did not call during the time frame we discussed), and a meeting scheduled at the gym (Gary was supposed to meet me there at 5pm, never showed) to finally cancel my membership. They did not take any ownership of the issues they caused or remorse for missing schedule appointments. They charged me $299 to cancel the membership and acted like I was getting deal. They also charge $35 two times a year for a "maintenance fee", another way they are just trying to get more money. Do yourself a favor and join a different gym where the owners respect peoples time and maybe reach out for the cancellation reason. If anyone knows how I can speak with a regional Anytime Fitness representative about my experience, please let me know.

Gyms that I have visited have been nice and well maintained. I like that I can go to different locations if necessary. I have always felt safe and enjoy the equipment offered at the gyms I've gone to.

I absolutely love this place because of the connivance of "anytime" fitness it is open always and is super affordable!

Staff, staff, staff!! Anyone can throw a bunch of equipment in an open space and call it a gym. But anytime fitness on elbow drive has the greatest staff. All super nice, super helpful, and definitely do the 1 on 1 with Terence (I'm sure they are all good, but Terence is the only one I have met). Good listener, understands my restrictions (back accident) and pushes enough you feel the burn where its needed.

Went to cancel my membership and was told I signed a yearly contract (to my surprise) and that the only way I could cancel was to move 25 miles away and no AT within a 5 mile radius, none of this was told to me when I signed in 2017!!!! this is a gym membership not a contract for a job and taking clients, please check what you are signing i'm sure I am not the first or the last that this will happen to...………...

We are members at the Broken Arrow, OK gym. Have been attending gyms across the Midwest for years & joined this because it's conveniently located by our home & it has 24-hour access. Was told when we signed up that the cardio equipment is regularly maintained & yet it's out of date & nothing new has been added in >3 years. My biggest complaint is the cleanliness & the staff's attitude. Have been in gyms where someone walks around & cleans equipment, empties trash, ensures the equipment is functioning correctly. You have to knock on their office door to get someone's attention & let them know the trash is full, or the spray bottles are empty. There are spider webs around the cardio equipment & around the windows. Literally never see anyone clean anything. The virtual trainer (with video workouts) has been down for >2 months & that was one reason I joined. The water purifier has been down for >2 months. Just chronic neglect. The only benefit is I can lift weights during down times without competing for equipment, but overall am highly disappointed.

Anytime Fitness is the absolute best. I have a crazy busy schedule so it's nice to know that it will always be open and I can go in anytime I want. Also, the equipment is great, it's never crowded, and the employees there are so friendly.

6 Months of great service and 4 YEARS OF HORROR In 2015 I signed a contract for 18 months, knowing I only needed the gym for 6 months to train for an event. I used the gym for 6 months, and it was wonderful. As 18 months approached I called to make sure my account would be cancelled. They assured me it would. I got billed for the 19th month. I called again, as I had moved to a different state to ask for the money back and to PLEASE cancel my account. I got billed for a 20th month. I emailed, and called, and wrote a letter. I got billed for another 2 months. I called my bank and put a STOP PAYMENT on the account. Anytime Fitness sent me to collections and they are demanding $140 for the 23rd-25th months, that I never used, never wanted, never agreed to, and actively worked to avoid. It is now 2019, 4 YEARS LATER, and I just received another letter from their collection agency trying to get money from me, when they owe me for 4 months of invalid charges. A good gym for 6 months is not worth the last 3 years of fighting and a knock to my credit score. Avoid them. Avoid their contracts. Avoid them at all costs.

Anytime Fitness is the place to workout! The machines are easy to use which make it a non-intimating envirnoment for beginners like me. Love it and will keep going for sure.

Too expensive for services available. Staff members not available to help. Hidden fees arise mid contract and rates fluctuate for new members but not those in contract. Getting out of a contract is expensive even with a medical excuse

They lie about your contract and do not explain all the hidden fees . They know people will not read a long contract and they lie on the length of the contract. And they do not give you a hard copy . I would not recommend this gym to anyone. You will be stuck with the 24 months contract and they charge you another month because you have to give them.a month notice if a contact says 24 them that all it should be they are nothing but liars. I asked a 1 trainer Ed about my contract he told me 1 year. Then the lying Liv M told me it was 2 years

Beware! Your contract doesn't end when it does, it goes into automatic renewal afterwards and if you are unaware cause you were never told about this automatic renewal "but it's in the contract" you still have to pay unless you give a written notice 30 days in advance. Also keep you're contract so you can confirm it does state that it does renewal monthly afterward, so when you do call their financial company and they "can't find your contract" and have to go based off of a verbal confirmation from the gyms manager in regards if it did state that, you are not left with a very hefty bill and tons of late fees, cause what manager is going to turn down free money for their gym?! Needless to say, there are way cheaper gyms to go to.

Dirty floors, dirty equipment, and nasty, rude management and staff. OVERPRICED for what you experience with membership. My local Anytime just up and shut down with NO notice. Just a sign on the door that says "ANYTIME FITNESS CLOSED PERMANENTLY". And then no response to my emails to customer service, BUT still getting charged!!!

I was visiting the Jacksonville area and needed a gym. I went to the Anytime Fitness on Faye Road. It had all the equipment I needed (treadmills and free weights) and was never overly crowded. The staff was friendly and helpful. Some minor issues: never any towels available and I was charged $20 for a week of access, which seemed a bit high. Overall, I got what I needed so it was fine.

Great place to workout, very private for a large gym and clean and great price and accessibility

The Anytime that I work out at has gone through multiple owners. It has struggled to stay open. It has a new owner and is much better but still struggling. I do like that it is a smaller gym and I don’t have to wait for equipment.

Ive only come as a guest. Pretty good for the price of a day pass. Usually clean and well kept. Some have more equipment than others. Little small for my needs

I had moved to Iowa for a short period of time, I notified the representative who got me signed up of this on the day I was registered. He advised that I can pay a $50 fee to cancel at anytime I needed to. I've been back and forth between states for the last 4 months, I paid for 1 month of not not using their facilities and then requested they freeze my account since I did not know when/if I'd be back. They were helpful and facilitated this for almost 3 months, before my next payment was due, I asked to have my account cancelled, they however charged me $50.24 for the upcoming month (even after I asked them to cancel in advance) and also said I have to pay a $50 cancellations fee, so in total I'm being robbed of $100 to not use their facility. The registration was $100, the key is $50 and your monthly fee is $50, so getting registered alone is an easy non refundable $200. They lack equipment, some of are broken and their prices are ridiculously high and they will rob you. Do not give them your bank account info, you will regret it, do not let them trick you into signing a contract, you will regret it. There's no point in contacting the corporate office because they're independently owned and not really a franchise. What a waste. I'm truly disappointed.

Gave me stimulation to work out because of it's warm community environment, less macho trainers and variety of equipment.

The facilities are sparse in our town, only basic equipment is available. Wifi is spotty at best. I did not use any of the staff. Canceling our plan was painful. I started to cancel 6 weeks prior to our end contract date. All paperwork was done, key fobs handed in one full month ahead of our end contract date. On the end contract date (8 October) they STILL removed another two-week payment. I had to fight to get my money back as they stated the following, quote "After investigating further it was determined that the payment was drafted on the 8th. This means that you are contractually obligated to pay this fee since this date is included in your notice period." Use extreme caution and make sure you completely understand their terms, they are very complicated when canceling because they will auto-renew you if you do NOT cancel.

My husband and I have belonged to Anytime Fitness in Australia and now in Canada. The three gyms we've used were uniformly welcoming, the staffs helpful and friendly. The facilities are well maintained. Anytime Fitness is a large part of our efforts to maintain a healthy lifestyle.

The name says it all- you can work out anytime with a membership. I also like that gyms are available to me when I travel for work, across the country. Anytime fitness has a great variety of machines, personal trainers, and sometimes tanning. You don't feel intimidated working out here.

My daughter has had a membership at this club for a little over a year. We only signed a year contract, but noticed that we were still getting charged. She is not currently using the membership as much as she was in the beginning, so we called to cancel. They informed us that we would still have to pay for one more month of our membership because we have to cancel 30 days in advance and there are only 29 (!) days from today until our next payment is scheduled to go through. Remember - the yer contract we signed expired several months ago. This is how they treat their customers. Buyer beware.

Such expensive memberships, my location is nothing special. I recently left to another gym for a third of the price.

I could say a lot about this facility but I will leave it at,,,,Dirty gym, Rude staff! Enough said.

very difficult to get out the contract. still taking money after verbally telling them i wished to stop and also sending an email (they tell me it was not sent to Aldershot so does not count). I sent it to the direct debit email i get. Now tell me they will not refund the two months i have not used the gym.

The facilities are sparse in our town, only basic equipment is available. Wifi is spotty at best. I did not use any of the staff. Cancelling our plan was painful. I started to cancel 6 weeks prior to our end contract date. All paperwork was done, key fobs handed in one full month ahead of our end contract date. On the end contract date (16 September) they STILL removed another two week payment. I had to fight to get my money back as they stated the following, quote "After investigating further it was determined that the payment was drafted on the 16th. This means that you are contractually obligated to pay this fee since this date is included in your notice period." Use extreme caution and make sure you completely understand their terms, they are very complicated when cancelling, because they will auto renew you if you do NOT cancel.

I became a member of this gym after I had my 3rd child. It was nice to know I could go when I could go. Often more then not I would end up going after I got all my kids to bed and settled for the evening. Which was nice for me.... It was like I had my own personal gym because at that time it was hardly busy!

Been to a lot of gyms but seems to me that my pick of Anytime Fitness was well worth it and won't be changing gyms anytime soon

Been a customer for around two years have had pretty decent experience until recently when a gym that isn’t my home gym raised my rate 14 dollars after he called me to let me know his gym was a higher rate then I paid and I came to an agreement with him to not use his gym which was kinda weird since anytimes website says no additional fees to use other gyms. Just FYI really read the contract before signing so you don’t end up like me it’s crazy I have to pay a higher fee for a gym that is smaller than the one I usually go to

I chose this gym because it works with my lifestyle. 24hr , so i definitely should have no excuses.

Anytime in Fountain Colorado has some of the rudest, unsophisticated members. It is rare that anyone has decent form and gym etiquette is nonexistent. However if you like the constant clanging of weights and dirty coed bathrooms, then this is the gym for you. New mats were obviously purchased on the cheap and are useless and uneffective. It boils down to rude members and dirty conditions .

I love the convenience of being able to go when ever I want and around my schedule. Their machines were great and working. It was easy to get in and out with no "check in". My favorite gym so far.

I love Anytime Fitness. There is no hassle to get in and out and on your way. There are always enough machines and they are clean! My favorite gym experience so far!

when you walk in the staff knows you by name, they always say hi. its clean. doesn't smell awful. equipment works great. i like that it is not over crowded like the other gyms.

I needed to cancel, as I moved to a remote location over an hour drive to the closest location. On the contract it states I can notify the finance company so I gave them 30 days notice in writing. I got a call from the collections company 6 months later, the gym had continued to try to collect and it was now in collections. I called the Brampton location and spoke to Lauren the manager, and she said I was not allowed to notify the finance company so they didn't honor my cancellation. I explained that it is right in the contract which she obviously never read. She said if I prove it she will remove the collections. I sent her a copy of my contract showing that I can cancel with finance company. She didn't remove the collections which call me daily now, and she won't return calls. stay away from this company!

Love anytime fitness!! I can go whatever time works around my schedule and that's something I love about it. I don't have to worry about missing a certain time I signed up for. So, that's something I love!

its down the street from my house so that is convenient. not as packed or over crowded. front workers are pleasant and helpful. equipment are clean, and doesn't smell awful.