Anytime Fitness

I’d give it Zero if I could. After a 7 year membership I moved and needed to cancel. They make it virtually impossible and it’s taken 3 months of hassle.

Went for a trial membership and tried to cancel three times but the manager keeps refusing to accept the cancellation. The equipment and facilities are not kept clean or in working condition, and after hours the club becomes very disrespectful. They try to push personal training on you constantly along with upgrading to higher “tiers” of membership.

I didn’t particularly enjoy this fitness center because the facility I went to wasn’t very clean.

I had a membership for 1 year. At the end of the contract I went to the Manager and told him I was going to stop coming and that I needed to cancel. He said he was going to put it on hold because I would want to come back. He smiled thru it all and I told him I would not come back as I am teaching dance 5 days a week and cannot fit the gym in also. Long story short - he put it on hold and I told him to cancel. After 6 months on "hold" not cancelled, he started taking money out of my HSA account . I was never contacted not did I give him permission to take any money. It was 8 months before I realized that I was paying for a gym membership that I wasn't using. He stole $350.00 including some "new Equipment" charge. He was a liar, swindler and thief.

I love this gym and it’s atmosphere ! Such amazing staff and good vibes all around. Christine helped me sign up and she is super sweet, lovely and efficient! I have recently been doing PT with Sophia and love it she is so lovely! She is really helping me keep focused and she is really genuine and caring and I look forward to each session! Also she is very knowledgeable, friendly, very efficient & patient in explaining different muscle groups we work on 😊 did I mention love this place !?

I really liked my time at Anytime Fitness. I love the 24-hour access, and I liked the variety of equipment they had.

This place really sucks. Too expensive for what you get. And good luck cancelling even when your contract is up!

Anytime FItness is a great place to get in shape. And you can go on your own schedule.

Great staff and trainer. Good variety of equipment. Very, very clean facility.

Went in as a referral and after the trial the price went up to double and all the extra fees. This isn't what we were told in the beginning and they said because the location is convenient the price is worth it. Double the price and half the size with no locker rooms is not convenient at all! I will drive further for half the price and bigger gym.

Very polite and inviting staff. I would recommend this gym to anyone.

Like the concept of being available 24 X 7 using key Fob - good equipment - little too expensive for retirees like me.

I loved Anytime fitness! Yes it wasn't the cheapest gym around, but it had everything I could want, it wasn't overly crowded, and it was the closest gym to my house and work! The machines were all functioning, the receptionist was nice! Overall great gym experience!

Horrible manager he lies about the cancellation I this is a horrible site n policy and when I wrote a review he threatened me

Open anytime to meet my schedule, gym was neat and clean and never crowded.

My Anytime Fitness experience has been the greatest experience I have ever had with a fitness/health club. The staff is very attentive and know's almost everyone's name. With their help/advice/support I've lost 80lbs. and have never felt better. I am 61 years old and they listen to my issues and offer constructive advice. They are committed to my health and well being. I would highly recommend this gym to my friends and family.

Love this place. Very affordable and works with my hectic schedule. Able to tan as well!

Great. Very friendly and I love the convenience of being able to work out on my schedule.

Gym manager does not keep the gym clean, equipment is dow for weeks, poor customer service

I had a GREAT EXPERIENCE before with this company. It is clean and very quiet. Not too crowded and I also like the option of going in 24/7

very good. Everyone working there is helpful and friendly.

I had a gym membership at a facility in Eaton, Oh. The gym itself was pretty clean, the staff was pretty good and helpful. I quite because my partner that I joined with passed away unexpectedly and I didn't want to go without her. That said I would like to rejoin but the cost is $13 + more per month than Planet Fitness and they offer way more things at their locations (several tanning beds versus 2, red light therapy, hydromassage, etc) than AF does. Not to mention the joining and annual fees are far cheaper. It's hard to want to join a place that offers less and charges more.

Anytime Fitness if a great place me and my family goes to get a good work out in. Their classes are always challenging and fun. Their staff if amazing too!

I have no complaints about Anytime! Friendly, safe and clean environment.

Experience is very good, great classes and training. Friendly atsomphere.

I went here a few times and felt like it was an ok gym. It was smaller and didn't have as much equipment as I would have liked. The employees were friendly.

I would give a zero or a minus 100 if I could I have PTSD I've been dealing with this company out of Lockhart Texas for over a year now even though I satisfied my contract I gave them three written notices I gave him a certified letter / the manager's request because I had moved three hours away they continued and continued and continued to Bill me every month and refused to help me and of course the financial office says it's between me and the center and essential won't do anything and neither will corporate I'm about to lose my mind

I am extremely dissapointed with my gym. My key fob accidentally broke off my key chain at my son's little league game and they charged me $29 for a new one ... that's a whole month's membership.

Don’t waist your money when there is way better gyms out there. If you end up signing up with anytime fitness make sure you READ YOUR CONTRACT THOROUGHLY! Just so you know there is a extra charge of 31 dollars per person in April and October for new equipment, ha what a joke! Maybe it gotten better I don’t know but I haven't been in a while. when I did go up there was when they moved to the new location I went in a few time and I don’t know were the money was going to. My guess is into some one pocket or that honeymoon the guy took. Anyways when I signed up 2 years ago they never told me I had to find out in my own. Also beware that if you put a freeze on the account for instants like being on bed rest for pregnancy, they will just add those months to the end of your contract so you will be stuck with them even longer. But did they tell me that NO! So please save your self and read the fine print and ask question when you sign up.

To much hidden payments,not possible to get information why they charge a double fee! Really disappointed,

I had spine surgery in Oct 2018. The neurosurgeon gave me permission to resume working out after 4 months. I waited for 5 months to go back to Anytime Fitness and request a personal trainer. When I met with the personal trainer for my assessment I was completely transparent about my surgery and health. He was on board with everything I said, even mentioning that he too suffered from back ailments so he understood how to train someone with back issues. We went on the gym floor. I did a few exercises and again he assured me I was trainable. I signed injury waivers, paid, etc. I even saw the PT that Monday in the gym before our actual session. He complimented a couple of the exercises he saw me do. The night before I was to have my first training session, the General Manager called to tell me that the PT had second thoughts and does not want to train me. She had no one else in mind to train me even though I have medical clearance to do everything except workout with heavy weights and kettlebells. I am completely devastated and upset beyond words. Any confidence, dignity and self-esteem I had has been completely stripped away by this incident. The message I took away was crystal clear. You aren't worthy to be coached by Somer’s Anytime Fitness personal trainers if you have any physical limitations. Only ask for personal training if you are in perfect health otherwise you may pose an inconvenience in their perfect little compartmentalized fitness training world.

I wanted to cancel my membership because within the first 2 months of working out there I had a terrible experience. Now, I get a bill in the bill from a debt collector from over $400. Seriously. Fed up with this company. Charge ridiculous rates and planet fitness is the way to go.

the biggest scam of a gym, worst customer service, everything you gonna hear from them is just lies, read the contract before you sign anything, they told me that I can transfer the rest of the contract to someone else if i find someone that is willing to take over, now, when I'm moving, and I have someone to take over the contract, they are saying that they have to resign for 24 moths (I have 4 moths left on my second contract), what kind of transfer requires a new 24 month contract ??? They are just super greedy, run away from them! not worth it!!! we have been with them for over 3 years, and I will not recommend it to anyone!

Good employees and a great set up for flexibility in schedule where I can work out early mornings or late evenings when other gyms close early.

I cancelled my membership because the gym is too small. The price is too high when you have to wait to use the equipment.

I had a Anytime Fitness really close to my home and I went there once but I didn't like the place. Too dark and a little dirty. People that worked there looked don't care at all.

I have had a membership to Anytime Fitness. They are a good gym. I do like that you have the option to go any time during the day but it can be frustrating because their staffed hours seem to be less then a regular gym so its a little hard to speak with a staff member if its the weekend.

I had a good experience with Anytime Fitness. The only thing I don't love is the staffing hours. Weekends they are rarely there so its kind of frustrating if I have a billing question or other related issues. I do feel like they do a good job trying to streamline all the different locations so they meet a certain standard

I didn't even get a chance to join because the guy told me I would have to pay $1000.00 to join for one year. I was aghast!! I think he just didn't want a fat senior citizen waddling around his gym. He kept telling me I could ask family members for the money! This was the one closest to my house on Coliseum Blvd. in Alexandria, Louisiana. What a rip off.

The owner/onsite representatives are rude, have no respect for your time, and only want your money. My Fiance and myself joined before the club even opened as one of the first 30 members.. Gary (I believe Singh is his real name) met with us to sign the enrollment papers. He was very manipulative and we had no idea that this was a 3 yr contract or else we would have never agreed. We now realize a copy of the contract was never sent to us, partly our fault for not following up. I recently went in to the inquiring about how to cancel our membership due to personal reasons, we were given an email address. The trainer on staff could not answer basic questions, did not how to process a cancellation or even a phone number of who to talk to. It took multiple back to back emails, attempts at getting them to schedule a call with me (did not call during the time frame we discussed), and a meeting scheduled at the gym (Gary was supposed to meet me there at 5pm, never showed) to finally cancel my membership. They did not take any ownership of the issues they caused or remorse for missing schedule appointments. They charged me $299 to cancel the membership and acted like I was getting deal. They also charge $35 two times a year for a "maintenance fee", another way they are just trying to get more money. Do yourself a favor and join a different gym where the owners respect peoples time and maybe reach out for the cancellation reason. If anyone knows how I can speak with a regional Anytime Fitness representative about my experience, please let me know.

Gyms that I have visited have been nice and well maintained. I like that I can go to different locations if necessary. I have always felt safe and enjoy the equipment offered at the gyms I've gone to.

I absolutely love this place because of the connivance of "anytime" fitness it is open always and is super affordable!

Went to cancel my membership and was told I signed a yearly contract (to my surprise) and that the only way I could cancel was to move 25 miles away and no AT within a 5 mile radius, none of this was told to me when I signed in 2017!!!! this is a gym membership not a contract for a job and taking clients, please check what you are signing i'm sure I am not the first or the last that this will happen to...………...

Anytime Fitness is the absolute best. I have a crazy busy schedule so it's nice to know that it will always be open and I can go in anytime I want. Also, the equipment is great, it's never crowded, and the employees there are so friendly.

6 Months of great service and 4 YEARS OF HORROR In 2015 I signed a contract for 18 months, knowing I only needed the gym for 6 months to train for an event. I used the gym for 6 months, and it was wonderful. As 18 months approached I called to make sure my account would be cancelled. They assured me it would. I got billed for the 19th month. I called again, as I had moved to a different state to ask for the money back and to PLEASE cancel my account. I got billed for a 20th month. I emailed, and called, and wrote a letter. I got billed for another 2 months. I called my bank and put a STOP PAYMENT on the account. Anytime Fitness sent me to collections and they are demanding $140 for the 23rd-25th months, that I never used, never wanted, never agreed to, and actively worked to avoid. It is now 2019, 4 YEARS LATER, and I just received another letter from their collection agency trying to get money from me, when they owe me for 4 months of invalid charges. A good gym for 6 months is not worth the last 3 years of fighting and a knock to my credit score. Avoid them. Avoid their contracts. Avoid them at all costs.

Anytime Fitness is the place to workout! The machines are easy to use which make it a non-intimating envirnoment for beginners like me. Love it and will keep going for sure.

Too expensive for services available. Staff members not available to help. Hidden fees arise mid contract and rates fluctuate for new members but not those in contract. Getting out of a contract is expensive even with a medical excuse

They lie about your contract and do not explain all the hidden fees . They know people will not read a long contract and they lie on the length of the contract. And they do not give you a hard copy . I would not recommend this gym to anyone. You will be stuck with the 24 months contract and they charge you another month because you have to give them.a month notice if a contact says 24 them that all it should be they are nothing but liars. I asked a 1 trainer Ed about my contract he told me 1 year. Then the lying Liv M told me it was 2 years

Beware! Your contract doesn't end when it does, it goes into automatic renewal afterwards and if you are unaware cause you were never told about this automatic renewal "but it's in the contract" you still have to pay unless you give a written notice 30 days in advance. Also keep you're contract so you can confirm it does state that it does renewal monthly afterward, so when you do call their financial company and they "can't find your contract" and have to go based off of a verbal confirmation from the gyms manager in regards if it did state that, you are not left with a very hefty bill and tons of late fees, cause what manager is going to turn down free money for their gym?! Needless to say, there are way cheaper gyms to go to.

Dirty floors, dirty equipment, and nasty, rude management and staff. OVERPRICED for what you experience with membership. My local Anytime just up and shut down with NO notice. Just a sign on the door that says "ANYTIME FITNESS CLOSED PERMANENTLY". And then no response to my emails to customer service, BUT still getting charged!!!