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Payne Glasses

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145 User Reviews

7.3

Overall Score

LAST UPDATED: July 29th, 2021

Payne Glasses was founded in 2017 with a mission to provide complete transparency and the most affordable prices for eyewear online without decreasing the overall quality of each pair of glasses. The company also strives to provide excellent customer service to each customer. With low pricing on eyeglass frames, single vision prescription glasses, bifocals, progressive lenses, basic sunglasses, polarized sunglasses, and more, Payne Glasses has something for everyone.

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The Good

  • Wide Selection
  • Fitting Instructions
  • Frames
  • Lenses
  • Discount Pricing
  • Giving Back

Wide Selection

Payne Glasses offers a wide variety of glasses online in order to fulfill any customer’s needs. With men's eyeglasses, women's eyeglasses, and kids’ eyeglasses, the company offers a great platform for online glasses shopping for the entire family. Additionally, the company offers specialty glasses that may not be found from other online glasses companies. The specialty glasses include:

  • Blue light glasses
  • Prescription goggles
  • Prescription sports glasses
  • Prescription sunglasses
  • Progressive for beginners
  • Progressive with prism correction
  • Multifocal progressive lens designs
  • Light-responsive blue blockers
  • 1.74 high-index lenses
  • Bifocal glasses

Fitting Instructions

Payne Glasses understands that it can be hard for people to understand all the details involved in an eyeglass prescription. Payne Glasses has a page on its website dedicated to educating customers on the basics of ordering glasses online.

If you are struggling to read and/or understand your prescription, a segment of this page explains what all of the commonly used acronyms mean. Some of these include OD, OS, OU, SPH, and CYL.

Once you have made sense of your prescription, you will need to find your pupillary distance (PD). If you have not obtained a measurement of your pupillary distance from your eye doctor or optician, you can do so by following the simple measurement instructions provided online. You will also need to know your face shape and the width of your nose bridge to find the best fit.

Frames

Payne Glasses offers frames for as little as $5.95 with a cap at $26.95. We have found this to be some of the best pricing provided for frames online. Payne Glasses frames are made from a variety of materials including the following:

  • TR
  • Acetate
  • Titanium
  • Memory Titanium
  • Stainless Steel
  • Plastic
  • Mixed Materials
  • Ultem

Important note: The cost of the frames does not include the cost of the lenses.

Lenses

Clear prescription lenses

If you are looking for clear lenses for your new pair of glasses, Payne Glasses has a number of options for you. The standard option is the 1.56 Mid-Index with Anti-Reflective Lenses and is included in the price of the frames. These lenses come with free anti-scratch and 100% UV protection coatings, however anti-reflective or premium oleophobic anti-reflective coatings require additional costs. To upgrade from this lens, you can select the 1.56 Anti-Reflective Blue Blockers for an additional cost. In addition to anti-scratch, 100 percent UV protection,and anti-reflective coatings, these lenses also help to block out harmful HEV blue light.

Payne Glasses also offers 1.59 polycarbonate impact resistant lenses for a small additional cost. Due to its shatterproof nature, these lenses are ideal for children’s or sports glasses. These lenses include 100% UV protection, anti-scratch, and anti-reflective coatings. For a further upgrade, Payne Glasses also offers these lenses with blue light blocking capabilities.

Light-responsive lenses

For those looking for light-responsive lenses, Payne Glasses offers a standard 1.56 Photochromic Digital Free Form Anti-Reflective Lenses. These lenses come with the anti-scratch, anti-reflective, and 100 percent UV protection coatings as well as a brown or gray auto tint when worn in direct sunlight.

The upgraded version of these lenses is the 1.56 Photochromic Digital Free Form Anti-Reflective Blue Blockers. In addition to the aforementioned features from the standard lenses, they come with an additional HEV blue light blocking coating

Sunglasses and tinted lenses

For individuals looking to purchase a customized pair of sunglasses online, the standard 1.56 Digital Free Form Color Tinted Anti-Reflective Lenses cost between $4.95–$41.85 and come in gray, brown, and green.

If you prefer a gradient lens, prices range from $6.95–$45.95 with colors transitioning from dark to light starting at the top of the lenses. For official polarized lenses prices vary from $30.95–$76.90. All of these lenses come with anti-scratch, anti-reflective, and 100 percent UV protectant coating.

Discount Pricing

Throughout the year, Payne Glasses provides a number of different discounts and promotions. During the time that this was written, a 10 percent discount was being offered on the entire site. This applied to both prescription eyeglasses and sunglasses.

Giving Back

One perk that sets Payne Glasses apart from a number of other online eyeglasses and sunglasses retailers is that for each pair of glasses that you purchase, Payne Glasses will manufacture and donate a brand new pair of glasses to someone who is financially not in the position to purchase glasses. Not only is Payne Glasses giving back to the community, but when you buy glasses from them, you are too.

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The Bad

  • You Pay Shipping
  • No Contact Lenses

You Pay Shipping

When ordering glasses online through Payne Glasses, you should know that you will be covering the shipping cost. Other companies in the online eyewear industry provide free shipping and returns. Unfortunately, this is not a service provided by Payne Glasses. If you decide to return your glasses, you will only be refunded 50 percent of the paid value, or you will be given a 100 percent price match for another pair of glasses of equal or lesser value from its online inventory.

No Contact Lenses

Many times those who wear glasses like to have the option to wear contact lenses as well. Payne Glasses does not sell contact lenses online.

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The Bottom Line

If you are interested in ordering glasses from one of the many online retailers in the eyeglasses industry, we recommend that you look at Payne Glasses. Not only does it offer low pricing for high quality lenses and frames, but it provides the same features as the majority of its competitors.

Extensive educational information is available online to make sure that your glasses are the perfect fit. If you are looking for low pricing, this company offers some of the best deals on the online market. Whether you are looking for prescription eyeglasses, prescription sunglasses, or progressive lenses, Payne Glasses has something to fill your need.

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Star Rating

4.8

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145 Reviews

Review Breakdown

5 grade

89%

4 grade

6%

3 grade

1%

2 grade

2%

1 grade

1%

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Shiloh Reno, NV

I am very unhappy with Payne Glasses. The frames are great, both in style and quality, the cases and lens cloths they send with the glasses are very good, however, the lenses are not good quality at all. I ordered a total of 4 pairs of which only 1 pair is usable. The progressive lenses are not measured correctly for the mid and near vision. The AR coating on 2 pairs of distance only glasses ordered are badly crazed and scratched so that looking out of them everything is blurry. Payne is very poor at returning contact when there are problems and has all kinds of company rules which they interpret as denying you a replacement at no cost of glasses that are defective. I've filed a complaint with BBB and Payne has been less than truthful in its response. I went so far as to take the glasses to my Optometrist and got an Eyeglasses Analysis from a Licensed Optician (and I live in a COVID hot spot) which Payne disputes. In part, Payne asserts that badly crazed and scratched AR coatings on glasses lenses do not interfere with vision! Ludicrous. In short, the few bucks I saved ordering from Payne versus a higher rated company has cost me far more money in lost working time, not to mention aggravation, over the past three months. Moreover, the only correctly working glasses I now have are the one pair of mid-vision glasses that Payne delivered on. To add insult to injury they deducted the 8,500 in reward points earned from my purchase from my Rewards account!

1 year ago

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Tad Petrie Westerville, OH

Customer Service is abysmal! They sent me defective glasses. When I called to complain their customer service people hung up on me, they have ignored my emails and phone calls ever since.

1 year ago

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