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The Neat Company

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72 User Reviews

8.8

Overall Score

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David Vincent Garrettsville, OH

Alma was very informed and helpful. Got my issue resolved efficiently and pleasantly. I love Chat!!

1 year ago

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Hillary Tampa, FL

Alvi in technical support was a great help in helping me understand the neat scanner and how to update system.

2 years ago

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Philip Newman Los Osos, CA

Be nice if the software was easier to install without NEAT phone support. The phone support is exceptional.

2 years ago

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Philomena marcus Albuquerque, NM

Dolly was excellent and patient with me as I was completely confused. Thank you for everything

1 year ago

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Karl Hawley, PA

I was very satisfied with customer support (Sarah) she was very helpful and solved my questions.

1 year ago

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mark Alliance, NE

Leslie is a great employee and she helped me with all my needs you did great girl

1 year ago

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Pam Hendersonville, TN

This Technician was professional efficient and pleasant.

9 months ago

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Mark Stevens Williamsburg, VA

good. Yall are a little weak on getting beginner's training to beginners.

1 year ago

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Katherine Moorhouse Crystal Beach, TX

The pleasant way of getting help. Answers are precise and understandable.

1 year ago

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Tina Kimes Murrieta, CA

Such a kind rep! Thank you Angelina E.! So helpful and patient!

1 year ago

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Nathan Christiansen Queen Creek, AZ

Jolyn was amazing and a great help. Thanks Jolyn very professional.

1 year ago

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James Severns Graham, WA

Neat product has always worked very well, and technical support is Outstanding!

1 year ago

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Patti Lynch Greenwich, NY

Very helpful I am not super computer savvy loads of help thank you

1 year ago

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BCagi Sayre, PA

I have a wonderful rep (Micah) who help me through. Thanks

1 year ago

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Marla Jacksonville, NC

Joline was absolutely Fabulous! I give her an A+.

1 year ago

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Mark Pease Laredo, TX

Great support very patience Outstanding support

1 year ago

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JOE TAIRI Milwaukee, WI

GREAT HELP FROM SARAH VERY FRIENDLY SERVICE

1 year ago

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HOWARD W CHAMPLAIN Pueblo, CO

Meryl was very patient and helpful thank's

1 year ago

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Dee Jay Artz Dodge City, KS

Help with set up from Jolyn - very good!!

1 year ago

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Lisa Zincone

Angelina E. Was extremely helpful, pleasant and patient

2 years ago

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edmundo dingzon Brooklyn, MD

i am happy with the technical support very friendly and did patient.

2 years ago

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Sue Newnam Beggs, OK

Angelina was very helpful and knowledgeable

2 years ago

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