After 23 years in business, Replicon has attracted customers like Dolby Digital, Dropbox, FedEx, Expedia, and HP among many others who use Replicon to streamline their expense processing and management.
Replicon promises easy-to-use expense sheets, expense codes, and tax formulas to ensure accurate tracking, easy tracking for project-related expenses, and real-time reporting. Replicon is designed to integrate with virtually any project management or financial solution such as QuickBooks, Oracle, Sap, JD Edwards, Sage, or Microsoft DynamicsNAV. Replicon WebExpense tracks all business expenses per type, department, project, or client in one central location with real-time visibility and reporting.
Replicon has many features, but not all are included in the initial price. The traditional Expense Feature is $3 per month, which is cheaper than most of the industry. Many competitors have an average price of $5–7 per month. Although Replicon basic plan doesn't offer as many features, it is also less expensive
Replicon's basic expense management software is $3 per user per month and includes the following key features:
Replicon's Expense Plus plan is $5 per user per month and includes these added features:
Along with the basic expense management software, Replicon's systems offer detailed analysis, time sheets, time off features, payroll systems, client billing, a market report, and other expense features to help your business. These features cost extra but can be worth it for those looking for these types of functions:
By being cloud-based, Replicon can be accessed any time, anywhere. Most users describe it as intuitive and straightforward. Replicon can easily be customized to integrate with other programs to allow customers to piece together a plan for their personal needs.
Support is available 24/7, 365 days a year. Not only is Replicon present on various social media outlets, but it also has a blog and a FAQ page with online tutorials and webinars. Most importantly, they're available via phone, chat, and email at all times of the day whether you're a potential client or a paying user. Replicon's customer service reports that 95% of cases are closed within the same day.
Replicon boasts a mobile app that allows the user to sync their time and expense data, manage push notifications for issues demanding their attention, and real-time GPS monitoring for employee attendance. To stay competitive in this industry, an app that allows you to review expense reports, employee scheduling, and more is necessary for all your clients on the go.
Across several sites, customers praise Replicon's services. Replicon is a versatile company that gives you a level of customization many other services can't match, and so Replicon reviews cite its many plans and mobile fliexibility as reasons to choose the company.
Replicon splits its services into several different packages in these main categories: TimeBill, ProjectTime, Expense, and TimeOff. Many competitors include features from each of these in their service rather than splitting it into different packages, which is why Replicon's Expense Management Software is only $3 per month.
If all you need is expense management and nothing to do with time management, then this might be a decent way to save some money. However, if you're looking for a more robust list of features, the cost will go up as you add additional packages to your plan.
Perhaps because Replicon's services are split into different packages, the Expense package is missing many features present with competitors. They do not allow you to sync with bank accounts or credit cards. Purchases can be entered manually, or you can take a picture of a receipt to store. They also don't have GPS to track mileage as an expense.
Lastly, they do not have any CPAs or financial professionals to help companies with tax and finance related questions to ensure accuracy with audits.
Replicon is proud of its 24/7/365 customer service. But while the personal representatives assigned to accounts are generally viewed as helpful, the chat offered before signing up isn't as reliable. When tested, the representative from Replicon had to search for answers to questions and even then didn't have all of the answers regarding the features of their services. Rather than answering over chat, they instead prefer to call you to provide further assistance.
Replicon will only offer its instructional videos to those who will enter personal information and agree to allow them to send you promotional content or to call your private or company's phone number. The videos are not as helpful as we were expecting for accepting its list of requirements. This feature can deter many potential customers from Replicon's website.